5,301

(1 replies, posted in Juicebox-Pro Support)

If you are uploading Juicebox-Pro galleries to two different domains, then you must purchase either two Single Site licenses or a Multi-Site License (which allows you to upload Juicebox-Pro galleries to up to 5 different domains).
Please see the Juicebox - Terms of Use for full details.

5,302

(11 replies, posted in Juicebox-Pro Support)

Config.XML not found after upload with jalbum

Please see this FAQ: When I view my gallery I see the message 'Config XML file not found'. How do I fix this?

I also tried adding:
configUrl : /www.domainname.com/albums/history/

Setting a configUrl in the 'Pro Options' text area will not work. The configUrl must be set in the embedding code (which is generated automatically by the Juicebox skin within the 'index.html' page in your album's output directory).

If you want to load a Juicebox gallery created by jAlbum into an <iframe>, the 'src' attribute of the <iframe> should point to the 'index.html' page within your album's output directory (and the entire output directory must be uploaded to your web server).

If you continue to experience difficulties, please post the URL to your gallery so that I can take a look and help further.

5,303

(1 replies, posted in Juicebox-Pro Support)

Run JuiceboxBuilder-Pro, click the 'Open Gallery...' button, navigate towards the gallery folder in the 'Browse For Folder' pop-up window, highlight the gallery folder itself (not a subfolder within it) and click 'OK'.
Please note that the root of the gallery folder must contain an XML file named 'config.xml'. If you have moved or renamed this file, JuiceboxBuilder-Pro will not be able to open the gallery.

5,304

(1 replies, posted in Juicebox-Pro Support)

Set the showPreloader configuration option (the last entry in the General Options section) to 'FALSE' in your gallery's embedding code, e.g.:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "100%",
galleryHeight: "100%",
backgroundColor: "#222222",
showPreloader: "FALSE"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

5,305

(2 replies, posted in Juicebox-Pro Support)

Make sure when trying to re-save the 'Juicebox.jsx' file in your editor, that it is not open in any other program. If the file is still in use by a program (such as another editor or Adobe Photoshop), then the program may have a lock on the file which will not be released until the program has been closed.
Also, you right-click the 'Juicebox.jsx' file, select 'Properties' and make sure that the file is not marked as 'Read-only' (in the 'Attributes' section of the 'General' tab).

5,306

(2 replies, posted in Juicebox-Pro Support)

This is not achievable using the Background Image Options but you can make your gallery's background transparent (using a background color with an opacity value of '0') and set a tiled background to your gallery's container using HTML and CSS. Please see this web page for details.
For example:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : 'juicebox-container',
        backgroundColor: 'rgba(0,0,0,0)'
    });
</script>
<div id="juicebox-container" style="background: url('images/background.jpg') repeat"></div>
<!--END JUICEBOX EMBED-->

Yes. You can use the swipe gesture to change images in a Juicebox gallery when viewed on an iPhone and on other mobile devices which support the swipe gesture.
Try viewing our demo galleries on your iPhone.

I KNOW i have got the user id correct and i entered a suitable word into the Tags box, i got the required pictures in the juicebox "images" window and progressed onto the next screen "customise" only to find my User Name is wrong.

Try temporarily removing the Tags and use either your User Name or User Id (not both) to see if this makes a difference.
I have just tried JuiceboxBuilder-Pro v1.2.0 with combinations of my own User Name and User Id (with and without Tags) and Set Id and everything works OK for me.

I dont get anywhere either when i just enter, what i know to be the correct details into the Set Id and User Id boxes

If entering a Set Id, you do not need to use a User Name or User Id so try clearing these fields.

If you continue to experience difficulties, please post the Flickr details that you are using so that I can investigate further.

5,309

(2 replies, posted in Juicebox-Pro Support)

When I did so, the browser (Firefox 16.0.2) showed the main image, and the row of thumbnails below. However, only the first thumbnail was actually shown; the rest of the thumbnail line contained "blank" thumbnails.

This is a known issue which affects only Firefox and, as you have discovered, only happens when previewing galleries locally on your computer (and not when the galleries have been uploaded to a web server).
I think this issue is likely to be related to the issue you reported in this forum thread. It certainly seems to manifest itself under similar conditions (same browser, local only and hovering mouse over problem area clears it).
A bug report has been logged but a solution has not yet been found.

Actually, I don't really know how to determine the version of a skin in jAlbum.

Open the 'changelog.txt' file in the skin's folder ('Tools -> Open Directories -> Skin directory') to check which version of the skin you have installed.
The current version of the skin is v1.2.0 and it can be downloaded from here.
I will include the skin's version number in the skin settings interface in the next version.

5,310

(3 replies, posted in Juicebox-Lite Support)

Your gallery's XML file has entries such as imageURL="images/33350005.jpg".
These relative URLs are relative to the baseUrl you use http://woodennickels.ca/juicebox/ so your first image should be located here http://woodennickels.ca/juicebox/images/33350005.jpg but going directly to this location in a browser results in an error 404 (file not found).
If using a baseUrl to point to a gallery folder, then you can just upload the entire gallery folder (including the 'images' subfolder) without moving or renaming any files within it.

5,311

(17 replies, posted in Juicebox-Pro Support)

The drop shadow for the captions is not configurable from within the JuiceboxBuilder-Pro interface.
Edit the 'jbcore/classic/theme.css' file in a plain text editor and remove line 215:

text-shadow: 1px 1px 2px rgba(0,0,0,0.5);

(The line number refers to Juicebox-Pro v1.2.0.)

5,312

(1 replies, posted in Juicebox-Lite Support)

You could use embedding code such as:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : 'juicebox-container',
        configUrl : window.location.hash.substring(1) + '.xml'
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

Then if you had two XML files named 'gallery1.xml' and 'gallery2.xml', then you could load Gallery #1 (pointing Juicebox towards the 'gallery1.xml' file) by using the URL 'index.html#gallery1'.

5,313

(1 replies, posted in Juicebox-Pro Support)

Your gallery scales OK in Firefox on my PC (in that the size of the main image and the number of thumbnails displayed changes dynamically as the size of the browser window changes). Please note that although the number of thumbnails displayed changes, the actual size of the thumbnails does not.
Your web page has scroll bars because the total width and height of all elements on your page add up to greater than the width and height of the browser widow.
For example, your gallery has been given a height of 100% but your page also has a navigation menu header was has a finite height to add to this.
If you wish to have a resizeable gallery with a header and no scroll bars, please see the Using a Resizable Gallery with a Header section of the Juicebox - Embedding Guide, specifically the View Resizable Gallery with Top Menu Example. You can view the source of the page in your browser and modify it to suit your needs.

5,314

(3 replies, posted in Juicebox-Lite Support)

If you wish to access your web page using the 'woodennickels.ca' domain, then use the same domain in the absolute URLs in your embedding code (or use relative URLs instead):

<!--START JUICEBOX EMBED-->
<script src="http://woodennickels.ca/juicebox/jbcore/juicebox.js"></script>
<script>
  new juicebox({
      containerId : 'juicebox-container',
      baseUrl : 'http://woodennickels.ca/juicebox/',
  });
  </script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

'www.woodennickels.ca' is a subdomain of 'woodennickels.ca' and the gallery files must be on the same domain as the HTML page containing the embedding code due to the JavaScript same-origin policy. Please see this web page for details.

5,315

(5 replies, posted in Juicebox-Pro Support)

As I mentioned above, I have already notified the developers of this but I would also encourage you to post feature requests in this forum thread. It keeps them all together and ensures that they are not overlooked. Thank you.

5,316

(17 replies, posted in Juicebox-Pro Support)

The drop shadows for both the thumbnails and main images are now configurable (independently of each other) within the JuiceboxBuilder-Pro interface (as of v1.2.0). There is no longer the need to manually edit the 'juicebox.css' file.
In JuiceboxBuilder-Pro, to remove the drop shadow for the thumbnails, go the the 'Customize -> Thumbnails' section and set 'Thumb Shadow Blur' to '0'.
Likewise, to remove the drop shadow for the main images, go the the 'Customize -> Main Image' section and set 'Image Shadow Blur' to '0'.
After making changes to a gallery, you may need to clear your browser's cache before reloading the gallery in order to see the changes.

5,317

(6 replies, posted in Juicebox-Pro Support)

You could point each Juicebox gallery created by svManager towards the master 'jbcore' folder by editing the 'svmanager/plugins/juicebox/jbmaster/index.php' file in a plain text editor and changing line 27 from:

<script src="jbcore/juicebox.js"></script>

... to:

<script src="http://www.example.com/svmanager/plugins/juicebox/jbmaster/jbcore/juicebox.js"></script>

... changing 'www.example.com' in the example above to your own domain name.
The 'jbcore' folders in each gallery folder would then become redundant (though deleting them may have unwanted knock-on effects within the svManager admin area which expects the folders to be there).
Please note that the line number refers to svManager v1.8.3.

If creating your Juicebox galleries with Lightroom and importing them into svManager, you would need to manually alter the path to the 'juicebox.js' file (in each gallery's 'index.html' file) to point to the master 'jbcore' folder within your svManager installation. However, by doing so, you would be unable to view the gallery locally and it would function only when uploaded to your web server.

5,318

(5 replies, posted in Juicebox-Pro Support)

That's great news! Thank you for testing and reporting back.
I am not sure if this bug was tackled directly but it looks like it may have been related to another bug which has been fixed in v1.2.0. Please see the Juicebox - Version History for a full list of changes.

Yes. Many bugs were fixed in v1.2.0.
Please see the Juicebox - Version History for a full list of changes.

5,320

(11 replies, posted in Juicebox-Pro Support)

Yes. This bug was fixed in v1.2.0.

FIXED - Blue Selected Area on User Nav

Please see the Juicebox - Version History for a full list of changes.

I am glad that you are no longer seeing this issue.
Thank you for reporting back.

5,321

(6 replies, posted in Juicebox-Pro Support)

BTW. is there any side effects using both the plugin and the manual method?

No. Just make sure that all galleries are of the same version. Otherwise, if multiple different 'juicebox.js' files are loaded on the same page, one will take precedence over the other(s) and you may experience unexpected results.
If the WP-Juicebox plugin is enabled, then the 'juicebox.js' file from within the plugin will already be loaded on the page and you will not need to include the call to 'juicebox.js' within your manually embedded Juicebox gallery.

It also looks like that svmanager requires jbcore to be in the directory where the gallery resides.

That is correct. svManager (unlike WP-SimpleViewer) creates an individual folder for each gallery and copies the master 'jbcore' folder into each gallery folder.

Or is there a means to have svmanager also to use single instance of jbcore?

This is not possible through any of svManager's preconfigured options. It would require modification of the svManager source files.

I am glad that your problem has been resolved.
Thank you for posting back to let me know.

5,323

(6 replies, posted in Juicebox-Pro Support)

I am glad that your problem has been resolved.
Thank you for posting back to let me know.

5,324

(6 replies, posted in Juicebox-Pro Support)

Ensure that all parent containers of your gallery (up to and including 'body' and 'html') have heights set via CSS.
Try adding the following code to your web page's <head> section:

<style type="text/css">
    body, html {
        height: 100%;
    }
</style>

Otherwise, set your gallery's height (in the embedding code) to an absolute pixel value rather than a percentage.

5,325

(6 replies, posted in Juicebox-Pro Support)

Thumbnails:

First of all, please see this Juicebox support section on Screen Modes.
Setting showLargeThumbs="FALSE" will initially hide the thumbnails in Large Screen Mode.
If you wish to prevent the viewer of your gallery from ever being able to show the thumbnails, you should also set showThumbsButton="FALSE".
Setting showSmallThumbs="FALSE" will disable both the thumbnail page and the thumbnail button in Small Screen Mode.

Other observations:

All galleries created by WP-Juicebox share the same 'jbcore' folder.
This allows the user to upgrade all galleries in a single action, when a new version of Juicebox is released, by replacing the 'jbcore' folder in the 'wp-plugins/wp-juicebox/' folder.
When WP-Juicebox is enabled, the 'wp-plugins/wp-juicebox/jbcore/juicebox.js' file is automatically loaded on the page.
Therefore, if embedding galleries manually into WordPress (instead of using WP-Juicebox), then you should deactivate WP-Juicebox.

And one more question:

When embedding your gallery manually, your WordPress theme is inserting <p>, </p> and <br /> tags throughout your embedding code.
If you are not already doing so, try inserting your embedding code into your post with the method of entry set to 'HTML' rather than 'Visual'.