5,226 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Lite Support)

Use a background color with an opacity value (the 4th rgba parameter) to 0.
If using JuiceboxBuilder-Lite to create or edit your gallery, just set the 'Background Color Opacity' to 0 in the 'Customize' section.
Your embedding code will look something like this:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "100%",
galleryHeight: "100%",
backgroundColor: "rgba(34,34,34,0)"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

Go to forum: Juicebox-Lite Support

5,227 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Lite Support)

In your gallery's embedding code, replace:

<div id="juicebox-container"></div>

... with:

<div id="juicebox-container" style="margin: 0 auto;"></div>

Go to forum: Juicebox-Lite Support

5,228 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

First of all, please check that your web server meets all the requirements for WP-Juicebox v1.2.0 and make sure that you are logged in as an Administrator.

Try adding a gallery by either:
(1) clicking the 'Add Juicebox Gallery' text button (in 'HTML' mode), or...
(2) clicking the Juicebox icon button (in 'Visual' mode)
Do you get the same error message when trying both of the above methods?

Another user recently experienced a similar problem when using the BulletProof Security plugin.
If you use this plugin, please see this forum thread: http://juicebox.net/forum/viewtopic.php?id=369
You may need to add the following code to your root .htaccess file in order to configure BulletProof Security to work with WP-Juicebox.

# Juicebox skip/bypass rule
RewriteCond %{REQUEST_URI} ^/blog/wp-content/plugins/wp-juicebox/ [NC]
RewriteRule . - [S=13]

If you do not use the BulletProof Security plugin, then there may be a conflict with a different plugin.
Try temporarily deactivating all your plugins and reactive them one-by-one (checking to see if you can successfully add a Juicebox gallery after reactivating each one) until you find the conflict.

Go to forum: Juicebox-Lite Support

5,229 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Lite Support)

1.) There is no button to create a gallery in the Manage-Galleries Page. There are only "Delete all galleries", "set default", and "reset default" Buttons.  and there is also no  'Add Gallery' screen.  Do i miss something?

It is not possible to create galleries on the 'Manage Galleries' page.
Galleries are created on the 'Add' or 'Edit' WordPress post pages by clicking on the 'Add Juicebox Gallery' text button (if in 'HTML' mode) or the Juicebox icon button (if in 'Visual' mode). Please see the Adding a Gallery section for details.

2.) Then i try to add a gallery via article, as described in the Manual. I opened the Editor, and clicked the "Add Juicebox Gallery" Button. An overlay-Dialog opened with the following Message:

The error 404 suggests that the 'jb-config.php' does not exist on your web server (at least not in the correct location).
Please check that this file exists in the correct location and, if necessary, try re-uploading the entire plugin to your 'wp-content/plugins/' folder to ensure that all WP-Juicebox files are present and correct.

Go to forum: Juicebox-Lite Support

5,230 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

The versions of SimpleViewer used by the two plugins differ greatly in format.
'Airtight SimpleViewer' uses SimpleViewer v1.8.5 whereas 'TTG SimpleViewer' uses SimpleViewer v2.3.0.
SimpleViewer was re-written from the ground-up for v2.
SimpleViewer v1.8.5 embeds a single SWF file in a web page whereas SimpleViewer v2.3.0 uses a collection of CSS, HTML JavaScript, SWF and image files (in the 'svcore' folder) in order to support Universal Playback.
Also, the tag and attribute names within the gallery XML files changed between v1 and v2.

In order to convert a SimpleViewer v1.8.5 gallery to a Juicebox v1.2.0 gallery, you will first have to upgrade the SimpleViewer gallery to the current format by opening it in svBuilder and re-saving it on the application's 'Publish' tab.
You should then be able to convert the gallery to a Juicebox gallery using JuiceboxBuilder.

Go to forum: Juicebox-Pro Support

5,231 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

@mrambo333

First of all, I notice that your Juicebox galleries use Juicebox-Lite v1.1.1.
Please try upgrading them to Juicebox-Lite v1.2.0 as many bugs have been fixed since v1.1.1.
Please see the Juicebox - Version History for a full list of changes.
Please see here for instructions on upgrading existing galleries.

Also, your baseUrl is:

baseUrl : 'http://www.arcremodelers.com/gallery/Alcott_Juice/',

... so your gallery will display only when you access your web page using the 'www.arcremodelers.com' URL and not 'arcremodelers.com'. The gallery files must be on the same domain as the embedding code. This is due to the JavaScript same origin policy. Please see here for further details.
Try using a relative URL for your baseUrl (rather than an absolute URL), e.g.:

baseUrl : 'gallery/Alcott_Juice/',

Go to forum: Juicebox-Pro Support

5,232 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Try using the current SimpleViewer plugin for Lightroom, 'TTG SimpleViewer', which can be downloaded from this web page.
The version which comes bundled with Lightroom (labelled 'Airtight SimpleViewer') uses an older version of SimpleViewer).

Go to forum: Juicebox-Pro Support

5,233 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Pro Support)

The Juicebox plugin for Lightroom comes bundled with Juicebox-Lite.
In order to use Juicebox-Pro configuration options, it is necessary to purchase Juicebox-Pro (from this web page) and upgrade the plugin following the 'Upgrading to Juicebox-Pro' instructions on the Lightroom Plugin page.

Go to forum: Juicebox-Pro Support

5,234 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

The audio functionality is part of each individual gallery and the jAlbum skin links together multiple galleries in an album.
There is no way to use the audio functionality of a single Juicebox gallery across multiple web pages (including other Juicebox galleries).
What you would need to do is embed a third-party audio player on your album's 'index.html' page.
If you wish to do so, try a web search with terms such as 'JavaScript MP3 Player' to find a suitable product.

Go to forum: Juicebox-Pro Support

5,235 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

I have been able to replicate this bug and have now logged a bug report with the developers.
Thank you for reporting.

Go to forum: Juicebox-Pro Support

5,236 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

It has to be something on my end at this point because when I got home from work I did nothing but launch it into the browser and it wouldn't load and the same for my local copy.

Make sure that you have JavaScript enabled in your browser.
Perhaps this FAQ will help: When I view my gallery, I see a blank area. Why?

From your responses and from what I read (and didn't know) I see that IE8 is a problem.

Juicebox is fully compatible with IE8.

I must have mis-read because I thought for IE (as opposed to FireFox) I did not need to OGG file for Audio but I'll fix that.

That is correct. You do not need to supply an OGG file for IE. IE uses the MP3 track (as does Chrome and Safari). However, Firefox and Opera require an OGG file.

That for the tip on the config.xml file and I'll pray that was only readonly access :)

Yes. It is read-only, just like viewing any other web page in a browser.

I am going to try switching from the iFrame to using the embed code created by the Pro interface and copy and paste it in.

If you have created a multi-gallery album with jAlbum, then you can embed individual galleries from the album using the baseUrl method of embedding as documented here. Just be sure to point to the 'juicebox.js' file in your album's 'res/juicebox/jbcore/' folder and make sure the baseUrl points towards the correct folder within the album's output directory.

Go to forum: Juicebox-Pro Support

5,237 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Pro Support)

Yes, it certainly could. Either remove JuiceboxBuilder-Pro from your backup drive or unplug the drive before attempting to re-install JuiceboxBuilder-Pro.

Go to forum: Juicebox-Pro Support

5,238 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

Are you perhaps viewing your gallery on your mobile device over a 3G connection?
If so, please see this FAQ: Why can't I view my gallery on a 3G mobile connection?
I have just viewed your new Juicebox-Pro v1.2.0 gallery and the 'Expand Button' works fine on my iPod Touch over a wi-fi connection (just like you Splash Page worked fine previously).

Go to forum: Juicebox-Pro Support

5,239 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Pro Support)

You required me to uninstall the old ap first and empty the trash before upgrading.

The requirement to first uninstall the existing version of JuiceboxBuilder-Pro is due to the fact that the digital certificate for the application has been updated. This should not be required for future updates.

It also means (I suspect ... correct me if I'm wrong) that all the code editing I did for the previous version will have to be redone for the new one.

If you had made any modifications to the 'jbcore' folder that JuiceboxBuilder-Pro uses to generate galleries and had made a back-up of that folder (knowing that you were going to uninstall the application and empty your trash) then, after re-installing JuiceboxBuilder-Pro, just swap its 'jbcore' folder with your modified one. I do not know what modifications you have made (and where on your hard drive they were stored) so I cannot say with any certainty whether or not you would lose such work.

After you tell me how to get it running at all?

If, having uninstalled the previous version and emptied your trash, the application still does not install, then it implies that certain JuiceboxBuilder-Pro files may still remain on your computer.
Try searching your hard drive for all instances of 'JuiceboxBuilder-Pro' and manually delete whatever is found.

Go to forum: Juicebox-Pro Support

5,240 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

jalbum also has options for ShowOpenButton and ShowExpandButton and I was setting those as PRO OPTIONS as well.

Only Pro Options should be entered into the ProOptions text area. Do not enter any of the Lite Options listed here.

Cannot get Audio Button to show

The Audio Button displays when I view your gallery as the last button on the Button Bar.
If you do not see this, try clearing your browser's cache before reloading the gallery.

Cannot get audio to play

Your MP3 audio track plays fine in Internet Explorer. However, in order to have the audio track play in all browsers, you must also provide the it in OGG format and point towards it using the audioUrlOgg configuration option (as certain browsers have no native support for MP3 files).
Please see the Adding Audio section for details.

I am not sure I want to know how you were able to look at my config file.

I just opened the URL to your gallery's 'config.xml' file in the address bar of my browser.

If I load the gallery direct and not through an iFrame the Expand button appears. Don't know why other then maybe the iFrame or size (width=100%, height=640px).

Please see the 2) Using an iframe section of the Juicebox Embedding Guide for details.

I looked at some samples sites from the forum here like wholepic.com and in particular www.billanddot.com/victory-xct/ which is exactly the look and feel expecially on my iphone I would like to get.

The URL you quoted is a single gallery (rather than an album of several galleries linked together by the navigation tree).
Your galleries will resemble this when you click the Splash Page for each individual gallery (though you have currently set autoPlayOnLoad which will initially bypass the thumbnail page).
If you would like to create only a single gallery (rather than an album of several galleries) in jAlbum, make sure that all the images you wish to include in your gallery are in the root of your input folder and go to 'Album -> Settings -> Advanced -> General' (from the drop down menu at the top) and deselect the 'Process subdirectories' checkbox.

The funny thing was although there was no audio button and although it wouldn't work with my phone at first, when I clicked on the gallery level on my phone the audio button appeared with the others and the audio played and the pictures were exactly as I wanted them on my phone, but not on my browser.

This sounds like you browser may be hanging onto and using an older version of your gallery's XML file.
Try clearing your browser's cache before reloading the gallery to ensure that the browser fetches the latest version of your gallery's XML file from the web server.

Go to forum: Juicebox-Pro Support

5,241 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

The 'juicebox.js' file does not exist at the URL you use in your embedding code: http://schpa.ca/styled-11/duckhunt/jbcore/juicebox.js
Going directly to that address in a browser results in an error 404 (file not found).
Make sure that all your gallery files have been uploaded to the correct location on your web server.

Go to forum: Juicebox-Pro Support

5,242 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

Thank you for providing the URLs to your album and web page.
Your gallery XML files each have two entries for the galleryTitle.
Perhaps you entered one as a Pro Option? (The Juicebox Skin enters a galleryTitle automatically.)
Remove one galleryTitle entry from each XML file and the galleries should function OK.

Go to forum: Juicebox-Pro Support

5,243 Reply by Steven @ Juicebox

(495 replies, posted in Juicebox-Pro Support)

@paulr

If you set screenMode="SMALL", your gallery will initially display a thumbnail page (without a main image) from which a user can select a main image. The user can then return to the thumbnail page via the Thumbnail Button on the Button Bar.
For more information about Screen Modes, please see here.

With Juicebox-Pro v1.2.0, you can also specify a grid of thumbnails to the left or right of the main image (in Large Screen Mode).
Please see the Thumbnail Options for more information.

Go to forum: Juicebox-Pro Support

5,244 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

If you are uploading Juicebox-Pro galleries to two different domains, then you must purchase either two Single Site licenses or a Multi-Site License (which allows you to upload Juicebox-Pro galleries to up to 5 different domains).
Please see the Juicebox - Terms of Use for full details.

Go to forum: Juicebox-Pro Support

5,245 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

Config.XML not found after upload with jalbum

Please see this FAQ: When I view my gallery I see the message 'Config XML file not found'. How do I fix this?

I also tried adding:
configUrl : /www.domainname.com/albums/history/

Setting a configUrl in the 'Pro Options' text area will not work. The configUrl must be set in the embedding code (which is generated automatically by the Juicebox skin within the 'index.html' page in your album's output directory).

If you want to load a Juicebox gallery created by jAlbum into an <iframe>, the 'src' attribute of the <iframe> should point to the 'index.html' page within your album's output directory (and the entire output directory must be uploaded to your web server).

If you continue to experience difficulties, please post the URL to your gallery so that I can take a look and help further.

Go to forum: Juicebox-Pro Support

5,246 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Run JuiceboxBuilder-Pro, click the 'Open Gallery...' button, navigate towards the gallery folder in the 'Browse For Folder' pop-up window, highlight the gallery folder itself (not a subfolder within it) and click 'OK'.
Please note that the root of the gallery folder must contain an XML file named 'config.xml'. If you have moved or renamed this file, JuiceboxBuilder-Pro will not be able to open the gallery.

Go to forum: Juicebox-Pro Support

5,247 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Set the showPreloader configuration option (the last entry in the General Options section) to 'FALSE' in your gallery's embedding code, e.g.:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "100%",
galleryHeight: "100%",
backgroundColor: "#222222",
showPreloader: "FALSE"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

Go to forum: Juicebox-Pro Support

5,248 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

Make sure when trying to re-save the 'Juicebox.jsx' file in your editor, that it is not open in any other program. If the file is still in use by a program (such as another editor or Adobe Photoshop), then the program may have a lock on the file which will not be released until the program has been closed.
Also, you right-click the 'Juicebox.jsx' file, select 'Properties' and make sure that the file is not marked as 'Read-only' (in the 'Attributes' section of the 'General' tab).

Go to forum: Juicebox-Pro Support

5,249 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

This is not achievable using the Background Image Options but you can make your gallery's background transparent (using a background color with an opacity value of '0') and set a tiled background to your gallery's container using HTML and CSS. Please see this web page for details.
For example:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : 'juicebox-container',
        backgroundColor: 'rgba(0,0,0,0)'
    });
</script>
<div id="juicebox-container" style="background: url('images/background.jpg') repeat"></div>
<!--END JUICEBOX EMBED-->

Go to forum: Juicebox-Pro Support

5,250 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

Yes. You can use the swipe gesture to change images in a Juicebox gallery when viewed on an iPhone and on other mobile devices which support the swipe gesture.
Try viewing our demo galleries on your iPhone.

Go to forum: Juicebox-Pro Support