Thanks Steven but rest assured the caption info is in the correct field..

Hi Steven thanks for the reply. I know what's going on now. It's the irritating issue that JB will not add captions to  images that have been re-saved. Thus in my workflow I shoot raw and process them through ACR and they are outputted as j-pegs. If I use these jpegs immediately to create a JB gallery then the IPTC is pulled in, if I do further adjustments and re-save them then the IPTC won't be pulled into JB.

This is a significant problem. Clearly I wish to present galleries to clients with caption info AND images looking as good as they can, but there's only so much you can do in ACR with other critical adjustments only possible in Photoshop itself. I wonder if this can be fixed in later versions of JB? I certainly hope so.

I know you can manually cut and paste caption info but this is much too time consuming and simply not viable with large galleries.

Hi Steven, thanks for the workaround suggestion, I have tried that and it works fine and is a big relief.

'JuiceboxBuilder-Pro does not retain IPTC (or EXIF) data from the original images when generating new resized images.' In my experience that statement is not entirely true, it DOES but only if you've not re-saved them before - as I mentioned in the previous reply.

My workflow is: raw from camera- processed out to jpeg via Adobe Camera Raw plugin for photoshop - then images individually adjusted in Photoshop CS6 and saved.

I dont think so considering that I can see them and view them in PhotoMechanic or Photoshop immediately prior to importing them into JB.
But this discussion has been solved by Steven when he admitted 'JuiceboxBuilder-Pro does not retain IPTC (or EXIF) data from the original images when generating new resized images.' Accepting this aspect/flaw of JB I can workaround it by re-sizing the images myself before import and turning off JB's 're-size' images check box.

If you choose not to 'Resize Images' but choose to use a 'Watermark', any IPTC and EXIF data will not be retained in the watermarked images output to the gallery's 'images' folder.
The only way to retain any IPTC and EXIF data is to ensure that JuiceboxBuilder does not manipulate and re-save your images by not resizing the images and not adding a watermark.

I'm not sure that this is a bug as such but rather a side-effect of creating a new image in Adobe AIR.
It may be necessary to extract all metadata, create a new resized image and then import the metadata into the new image.
I will contact the developers with this suggestion but I do not know easy it would be to implement.

In the meantime, the workaround would be to resize and watermark your images in an image manipulation program such as Adobe Photoshop before feeding them to JuiceboxBuilder-Pro and ensure that the 'Resize Images' checkbox is deselected.

@artwindows

JuiceboxBuilder-Pro (which comes with Juicebox-Pro) uses the IPTC 'Document Title' and 'Description' fields to populate the gallery image titles and captions respectively. (These IPTC labels are those used by Adobe Photoshop. Other image manipulation programs may use different labels for these IPTC fields.)

JuiceboxBuilder-Pro does not extract and use EXIF information.

You may be able to use jAlbum and the Juicebox Skin to create a Juicebox gallery using your EXIF information for captions. You can try it by installing both jAlbum and the Juicebox Skin and going to the 'Album -> Settings -> Advanced -> Metadata' section from the drop-down menu at the top and selecting the 'EXIF' options in the appropriate checkboxes in the 'Comment sources' control panel.

This should work fine for you. You can try it out with JuiceboxBuilder-Lite which comes with Juicebox-Lite (the free version) as JuiceboxBuilder-Lite and JuiceboxBuilder-Pro both support using the IPTC 'Description' fields for the gallery image captions. Just select 'Images -> Captions -> Use IPTC Captions' from the drop down menu at the top.
You can download Juicebox-Lite from this web page and instructions for installing JuiceboxBuilder-Lite can be found on this web page.

The 'December Special Offer' coupon code (found on Twitter here) is still valid so, for a limited time, you are still able to purchase Juicebox-Pro with a 20% discount by entering the coupon code on the Buy Now! page.