Thank you for reporting. I have logged a bug report.

5,702

(1 replies, posted in Juicebox-Pro Support)

Please take a look at this FAQ to see if it helps:
My images show locally, but not when I upload them to my website. Why?

If you continue to experience difficulties, please post the URL to your gallery so that I can take a look.

5,703

(4 replies, posted in Juicebox-Pro Support)

Make sure that the checkbox labelled 'Suppress Internet Explorer warnings' is not selected (on jAlbum's 'Advanced -> Metadata' settings tab).
The resulting album will then be able to be previewed locally in IE9 as well as in Firefox and Safari (though not in Chrome or Opera due to a security restriction preventing these browsers from loading local XML files).

5,704

(7 replies, posted in Juicebox-Pro Support)

The 'Loading jQuery breaks gallery in IE9' bug was fixed in v1.0.1. (See the Juicebox - Version History for details.)
Instructions for 'Upgrading Juicebox' can be found here.

5,705

(4 replies, posted in Juicebox-Pro Support)

Please post the URL to your album created by jAlbum and the Juicebox skin so that I can take a look.

5,706

(4 replies, posted in Juicebox-Pro Support)

Can someone walk me through adding the music option and auto play button in Lightroom?

Can this be done in Lightroom or only post gallery creation

This can be done only after the gallery has been created in Lightroom.
Open and edit the published gallery using JuiceboxBuilder-Pro.
Alternatively, you could manually add the relevant Pro Options to your gallery's XML file by opening the 'config.xml' file in a plain text editor.

5,707

(4 replies, posted in Juicebox-Pro Support)

This seems to be somewhat browser specific. Firefox 12, Chrome 19 and Safari 5.1.7 open a new tab/window (no matter what the linkTarget is set to) but IE9 does not.
I have logged a bug report to see if it is possible to suppress the opening of a new tab/window when using a 'mailto' link in the linkURL across all browsers.

Fixed Internet Explorer issue. I use Atahualpa 3.4.4. which i believe is very popular. I upgraded to 3.7.7 (although Atahualpa said version changes were minimal) and now Juicebox appears to work properly on IE.

That is good news. Thank you for reporting.
Hopefully, we can find out what plugins are causing your other problem (see other thread) and find a suitable solution or workaround.

I deactivated all plugins too see if any corrected conflict, there was no change. I reverted to a standard wordpress theme, and the menu bars appeared exactly the same way.

Did you try clearing your iPhone browser's cache after deactivating your plugins, reverting to the default theme and before reloading your gallery?

Is this an issue with the iframe idea?

I suggested the <iframe> idea as it keeps all the gallery's own CSS and JavaScript separate from that which is on your main page and will avoid any possible conflicts.

Is there a chance in near future Juicebox will work through these bugs

Yes. With your help, we can hopefully find out which plugins/themes are causing the conflicts and work towards fixing them.
In the meantime, the <iframe> solution should work fine and should be relatively quick and easy to implement.
(1) Create your gallery using JuiceboxBuilder
(2) Upload your entire gallery folder (not just the contents) to your web server using FTP
(3) Embed the gallery in a post using an <iframe> (a single line of code)

5,710

(5 replies, posted in Juicebox-Pro Support)

Great stuff! Your website looks good.
I'm glad you have achieved what you were looking to do.

I also notice that, when viewing your page in IE9, there are several (non-Juicebox-related) links displayed at the bottom of the page (in very small text, too small to read) which are not visible when viewing the page in Firefox, Chrome or Safari.
I would start by trying my suggestions in this post which might help diagnose the problem.

5,712

(4 replies, posted in Juicebox-Lite Support)

@rubebennase

Thank you for sharing your tip.
However, this bug has now been addressed and will be fixed in the next version of Juicebox.

This looks like a CSS or JavaScript clash between your page and Juicebox.
In order to determine the cause of the problem, try reverting to the default WordPress theme to see if this makes a difference.
If this does not help, try deactivating your plugins, one-by-one, until the problem disappears and you discover which plugin is causing the problem.

A workaround would be to embed the gallery in an <iframe> instead of using WP-Juicebox (which inserts the embedding code directly into your page).

(1) Create your Juicebox-Pro gallery with JuiceboxBuilder-Pro: http://www.juicebox.net/support/juiceboxbuilder/
(2) Upload your entire gallery folder (not just the contents) to your web server
(3) Enter the following code into the body of your post:

<iframe src="http://www.example.com/gallery_folder/index.html" width="800" height="600" frameborder="0" scrolling="no"></iframe>

... making sure that the 'src' attribute of the <iframe> points towards your the 'index.html' file inside your gallery folder.

5,714

(1 replies, posted in Juicebox-Pro Support)

Your HTML document does not use a Doctype Declaration.
Try adding the following to the very top of your page's code (before the opening <html> tag).

<!DOCTYPE HTML>

Also, try validating your page's code with the W3C Markup Validation Service and fix the errors reported.

5,715

(1 replies, posted in Juicebox-Lite Support)

Your gallery works OK in Firefox 12, IE9, Chrome 19, Safari 5.1.7 and Opera 11.64 on my PC but not in Mobile Safari on my iPod Touch iOS 5.1.1 where I also see the 'Config XML file not found.' message.
Looking at your embedding code, I see it is all strung together on a single line with no line breaks.
Try breaking up the code into separate lines to see if this makes a difference.
Change:

<!--START JUICEBOX EMBED--> <script src="http://www.marketingandtechnology.com/repository/WebFeatures/test/meat/jbcore/juicebox.js"></script> <script> new juicebox({ containerId : "juicebox-container", baseUrl : "http://www.marketingandtechnology.com/repository/WebFeatures/test/meat/",  galleryWidth: "100%", galleryHeight: "50%", backgroundColor: "#222222" }); </script> <div id="juicebox-container"></div> <!--END JUICEBOX EMBED-->

... to:

<!--START JUICEBOX EMBED-->
<script src="http://www.marketingandtechnology.com/repository/WebFeatures/test/meat/jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : "juicebox-container",
        baseUrl : "http://www.marketingandtechnology.com/repository/WebFeatures/test/meat/",
        galleryWidth: "100%",
        galleryHeight: "50%",
        backgroundColor: "#222222"
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

You could also try using relative rather than absolute URLs within your embedding code.

5,716

(4 replies, posted in Juicebox-Pro Support)

The Lightroom plugin can be updated from Juicebox-Lite to Juicebox-Pro by following the instructions on this page: http://www.juicebox.net/support/lightroom/
Please note that upgrading the plugin will not change the interface within Lightroom and the 'Upgrade to Juicebox-Pro' button will still be visible.
However, the Juicebox badge (at the bottom-right corner of the live preview window) should be gone, indicating that the plugin is using the Juicebox-Pro files.
You can add Juicebox-Pro Config Options to your gallery created with the Lightroom plugin by either:
(1) Opening and editing the gallery with JuiceboxBuilder-Pro, or...
(2) Opening the gallery's 'config.xml' file in a plain text editor and manually adding the Pro Options as attributes to the opening <juiceboxgallery> tag

5,717

(11 replies, posted in Juicebox-Pro Support)

I do not see the blue box when viewing your gallery in Firefox 12, IE9, Safari 5.1.7 and Chrome 19 on my PC.
What platform (Mac/Windows) do you use and what browser(s) do you see this in?
Would you be able to take a screenshot and upload it somewhere so that I could see what you are seeing?

It sounds like it might be an element on your web page that has been selected. For example, try drawing a box around the menu on your page. Left-click somewhere to the top-left of the word 'Biography', drag your mouse down to the bottom-right of the words 'Links we dig' and release your mouse-click. You should see the menu items highlighted with blue boxes.

Yes. Sorry, I should have been more specific.
I have been able to replicate this bug (in Mobile Safari on an iPod Touch iOS 5.1.1) by following the steps you indicate (so it is not just you).
I have logged a bug report.
Thank you, once again.

5,719

(1 replies, posted in Juicebox-Pro Support)

Try changing:

<div id="juicebox-container"></div>

... to:

<div id="juicebox-container" style="margin: 0 auto;"></div>

Thank you for reporting.

I thought I'd report it here.

Yes, please report any Juicebox core bugs in this forum.

5,721

(15 replies, posted in Juicebox-Lite Support)

I am not familiar with Slide Show Pro Director so perhaps someone else can help you out there.

However, an alternative method of embedding a Juicebox gallery in a WordPress post would be to:
(1) Create your Juicebox gallery with the method of your choice: http://www.juicebox.net/support/creation/
(2) Upload your entire gallery folder (not just the contents) to your web server
(3) Embed the gallery in a post by using one of the two methods described here: http://www.juicebox.net/support/embeddi … ery-folder

How do I remove the "Juicebox Gallery" logo upper left that appears with info bar when hovering image?

That is the 'Gallery Title'. Just blank out the default title ('Juicebox Gallery') in the 'Gallery Title' text field when creating a new gallery.

Also Is there a way to keep it in permanent expanded mode? I don't like the way info bar cuts off image, but I do like the semi transparent info bar that overlaps image in expanded mode.

Have you resolved you problems? I do not see a Button Bar (where the 'Expand Button' would be located) or any image captions (in the semi-transparent caption area) in your gallery.
The default positions for the Button Bar and the image captions are on the overlay and your gallery sets showImageOverlay="NEVER" so neither are displayed.
For reference, the full list of 'Juicebox - Config Options' can be found here.

5,723

(1 replies, posted in Juicebox-Lite Support)

Unfortunately, I do not have an Asus Eee Pad on which to test.
Try validating your page with the W3C Markup Validation Service and fix the errors reported.
Once the code validates, try again and see if it makes a difference.

5,724

(4 replies, posted in Juicebox-Pro Support)

You can enter <img src= 'logo.png'> directly into the 'Gallery Title' text field if building your gallery with JuiceboxBuilder.
However, if entering the code directly into your gallery's XML file, you will need to escape the XML entites as described here. (The FAQ is in the SimpleViewer support section but the principle is the same for Juicebox.)
Therefore, the code in your 'config.xml' file would become:

galleryTitle="&lt;img src=&apos;logo.png&apos;&gt;"

5,725

(3 replies, posted in Juicebox-Lite Support)

Strangely enough, it works fine in IE9 but not in IE8.
Thank you for reporting. I will log a bug report.