5,726

(5 replies, posted in Juicebox-Pro Support)

It is not possible within Juicebox to hide the main image and display only the thumbnails. It is also not possible to associate links with thumbnails, although you could use the Juicebox-Pro API onImageChange ( index ) method to listen for an image being changed (i.e. a thumbnail being clicked) to fire a function to then open a new web page depending on which image was selected.

Currently, the only automated method of creating a multi-gallery album in a single pass is to use the Juicebox Skin with jAlbum. However, it uses a JavaScript navigation tree (with text nodes, not thumbnails) to select the gallery to be displayed.

An alternative would be to use svManager. You would be able to create individual Juicebox galleries which would be listed (with thumbnails) on an index page like this sample svManager installation.
Please note that the current version of svManager does support Juicebox but the demo page has not yet been updated.

5,727

(9 replies, posted in Juicebox-Pro Support)

As far as I am aware, there is no way to remove this empty caption bar using the available preconfigured options.
There may be a way by modifying the 'jbcore/classic/theme.css' file but I have not found one as yet.
However, I will investigate further into the possibility of a future version of Juicebox not displaying a caption bar when there is no title, caption or image number to be displayed.

5,728

(1 replies, posted in Juicebox-Lite Support)

The 'Expand Button' will be displayed only if the gallery's dimensions are less than 100% x 100% or are expressed as absolute pixel values or if the gallery is embedded in a page alongside other content.
When the gallery's dimensions are 100% x 100% and the gallery is on its own page alongside no other content (as your gallery is), it is already displayed as large as possible in the browser window and the 'Expand Button' would be redundant so it is automatically disabled.
Please note that the 'Expand Button' will also be disabled if the gallery is embedded in an <iframe>.

Thank you. I will suggest these changes for the next site update.

5,730

(5 replies, posted in Juicebox-Pro Support)

The 'Expand Button' will not be displayed in JuiceboxBuilder-Pro's live preview window when the gallery's dimensions are set to 100% x 100%. Think of the live preview window as being like a browser. The gallery is completely filling the window and cannot be made any larger so the 'Expand Button' is disabled. However, if you go on to embed this gallery in an existing web page alongside other content using the embedding code rather than and <iframe>, the 'Expand Button' will be displayed in the gallery in your web page.

The 'Expand Button' will be displayed in JuiceboxBuilder-Pro's live preview window when the gallery's dimensions are set to percentages of less than 100% x 100% or to absolute pixel values.

5,731

(9 replies, posted in Juicebox-Pro Support)

This is a known issue of JuiceboxBuilder-Pro. Please see the 'Known Issues' section of the JuiceboxBuilder User Guide for details.

Audio playback does not work in JuiceboxBuilder. To test audio playback, preview the gallery in a browser.

5,732

(12 replies, posted in Juicebox-Pro Support)

Thank you both for reporting.
I have been able to replicate this problem and a bug report has been logged.

5,733

(8 replies, posted in Juicebox-Pro Support)

I've just tried this:

1) in flickr, add the tag 'jbtest1' (without quotes) to 2 of my images in my photostream
2) go into JuiceboxBuilder-Pro & create a new gallery (load from flickr)
3) enter my flickr user name
4) specify the above tag (without quote), click 'Load images'

Both thumbnails are immediately displayed.
We both use the same version of Windows, Adobe AIR and JuiceboxBuilder-Pro. A known variable in the equation is the internet connection so I cannot help thinking that this is a contributing factor.

The first 2 images are fine, the latter 2 images are smaller as indicated (even though the original size is 1024 pixels along longest side).

Selecting images #3 and #4 from your test gallery, clicking 'Open Image in New Window', clicking on the image in the Flickr page and selecting 'View all sizes' reveals that there is no 'Large' size associated with these images in Flickr. The largest size available for images #3 and #4 is 'Medium 640 (427 x 640)'.

5,735

(9 replies, posted in Juicebox-Pro Support)

Is your problem that there is no audio in Firefox?
If so, you must enter the path to an .ogg file in the 'Audio Url Ogg' text field (in JuiceboxBuilder-Pro's 'Customize -> Audio' section).
Please see the Adding Audio section of the 'Juicebox - Creating Galleries' page for details.

5,736

(8 replies, posted in Juicebox-Pro Support)

I'm on Windows 7 64-bit & using 1.0.02 of JuiceboxBuilder-Pro.

I too, am using Windows 7 x64 and JuiceboxBuilder-Pro v1.0.2 and cannot replicate this problem.
Another variable in the equation when fetching images from Flickr's servers (which will differ between my experience and yours) is your internet connection. Is your connection usually relatively fast and stable?

If you specify

image source: flickr
flickr tags: some-tag
flickr user id: some-userid

and click 'Load images' button, only the first image is shown in the thumb viewer pane on the right.

Is this consistent? Does this happen every time or does the number of thumbnails that are initially displayed differ each time?

5,737

(8 replies, posted in Juicebox-Pro Support)

With regard to your second post. Your newly tagged image may not have initially been displayed due to the tags not having fully propagated around Flickr's servers. In changing the 'Flickr Image Count' and trying again, you would have given the process more time to complete and the image would then have been displayed.
It has been known for newly tagged images to sometimes take between 24 and 48 hours to appear in API searches.

5,738

(8 replies, posted in Juicebox-Pro Support)

I am unable to replicate this problem. I have tried with several accounts using Flickr User Names and Flickr User Ids.
What platform are you on (Mac/Windows) and are you using the latest version of JuiceboxBuilder-Pro (v1.0.2)?

5,739

(3 replies, posted in Juicebox-Pro Support)

Thank you for supplying further information on this issue.
I will log a bug report.
A workaround would be to use your Flickr User Id instead of your Flickr User Name. You can find your Flickr User Id from here.

I wonder if there is some issue to be resolved here with Juicebox?

Juicebox uses a Flickr API search to fetch the images from Flicker's servers. Once Juicebox requests a certain size of image, it can display only the images that are returned.
Do you have a Flickr Pro account? According to this Flickr: Help: Photos page:

If you have a free account, no one (including you) can access your original file.

5,741

(3 replies, posted in Juicebox-Pro Support)

it seemed to insert some extra chars

What characters did it insert?
For the 'Gallery Title', JuiceboxBuilder-Pro escapes the &, < and " characters to &amp;, &lt; and &quot; respectively to prevent parsing errors in the XML file. The > character remains untouched. I would expect JuiceboxBuilder-Pro would do the same for the 'Flickr User Name' text field but I cannot test this without knowing a genuine Flickr User Name that starts with a >.
Please post your Flickr User Name and I will investigate further.

5,742

(5 replies, posted in Juicebox-Pro Support)

Is your gallery embedded in an <iframe>? If so, the 'Expand Button' will be disabled.
Instead, use the baseUrl method of embedded as documented in the Using an External Gallery Folder section of the Juicebox Embedding Guide.

5,743

(1 replies, posted in Juicebox-Lite Support)

1. Does it allow downloading of images (a nicety for my galleries)

Yes. Set showOpenButton="TRUE" in your gallery's XML file and users will be able to click the 'Open Image in New Window' button in the Button Bar (at the top-right of the gallery) to open the image in a new tab or window where they can then right-click and save the image.
If using JuiceboxBuilder-Lite to create your gallery, this option can be found in the 'Customize' section.

2. Does it allow any sort of user commenting on the photos?

No. However, you could use the Juicebox Skin for jAlbum and use jAlbum Widgets which would allow users to leave comments on the gallery (not on individual images, though).

5,744

(3 replies, posted in Juicebox-Pro Support)

Are you able to view the gallery on other devices or in desktop browsers?
Please post the URL to your gallery so that I can take a look.

5,745

(9 replies, posted in Juicebox-Pro Support)

is it a security thing?

Yes. Try a web search for 'JavaScript same origin policy'. There is a lot of information out there.

5,746

(6 replies, posted in Juicebox-Lite Support)

I never received the 30 % off coupon offered to SimpleViewer Pro existing users , despite several requests.

Please check your Gmail address regarding this issue. Thank you.

5,747

(5 replies, posted in Juicebox-Pro Support)

The 'Expand Button' will be displayed only if the gallery is embedded in a page at dimensions of less than 100% x 100% (smaller than the full browser window size). Otherwise, the gallery will already be displayed as large as possible (100% x 100%) and the 'Expand Button' would be redundant.

5,748

(9 replies, posted in Juicebox-Pro Support)

Can't see why it's not working with a domain name in front as it's only forming a url.

The only thing I can think of is that your main HTML page (into which the gallery is embedded) might be hosted on a different domain or subdomain to the absolute URL you have specified as your configUrl (such as www.devmedia.steve-snell.me.uk). If so, this might explain the problem. Otherwise, I do not know.
However, I am glad that you have found a solution that works for you.

5,749

(9 replies, posted in Juicebox-Pro Support)

Is 'Italy' a PHP page with no file extension (or something similar)?

Why do I really have to do this though?

By default, Juicebox looks for an XML file named 'config.xml' in the same directory as the HTML document into which the gallery is embedded. If you change the name or location of this file, then you must point towards it using the configUrl option.
Please see the Embed Options section of the 'Juicebox Configuration Options' page for details.

5,750

(6 replies, posted in Juicebox-Lite Support)

I am sorry that you are disappointed that the live preview window in the Juicebox Lightroom plugin works only with Lightroom 4 and not 3. I understand your point of view, not wishing to pay to upgrade Lightroom.
However, going forward, it makes sense for us to have it working in Lightroom 4 and not 3 rather than in Lightroom 3 and not 4.
There are many other methods of creating a Juicebox-Pro gallery which you might like to consider. The only other method which has a live preview window is JuiceboxBuilder-Pro (which comes in the Juicebox-Pro download package).

I never received the 30 % off coupon offered to SimpleViewer Pro existing users , despite several requests.

I shall look into this for you.