I would recommend that you upgrade to the latest version of WP-Juicebox (v1.4.4.2) as many bugs have been fixed since v1.3.3.0
Please see the Juicebox Version History and the WP-Juicebox Version History for details.
Upgrading the plugin will automatically upgrade all your WP-Juicebox galleries at once without any further action.
If you still experience difficulties, I would rather troubleshoot a problem with the current version than with an older version known to have bugs which have since been fixed.
The current version of WP-Juicebox can be downloaded from the plugin's support page here.
i also tryed the latest version but i have a part of the photo and not all the photo on the fist thumb.
It sounds like your current theme might be using some custom CSS rules that the gallery is inheriting and which are affecting the display of your gallery. Try temporarily reverting to a default WordPress theme (such as Twenty Sixteen) to see if this makes a difference.
By default, the first image in the gallery is used for the Splash Page and it is cropped to fill the gallery area.
If you like, you can select a custom image to be used for your Splash Page (perhaps one more with an aspect ratio more suitable for your gallery's dimensions) via the splashImageUrl configuration option. This can be set in the Pro Options text area of the gallery settings window.
a)is it possible to load direct the photos instead this first thumb photo?
Yes. Set showSplashPage="NEVER" (Pro Options).
If you want the main images to be initially displayed on mobile devices (rather than the grid of thumbnails), then set showSmallThumbsOnLoad="FALSE" (Pro Options).
b)or if i dont use the splash Page how to avoid scrolling when it loads this first thumb photo?
If you don't use the Splash Page, then the gallery will be embedded in your page at the dimensions you set via galleryWidth and galleryHeight. You have no control over the size of the browser window being used to view your web page (and your gallery) so it would be very difficult to guarantee that no scroll bars are required (unless you have the gallery on a page of its own with dimensions of 100% x 100%, which is what happens when expanding the gallery from the Splash Page).
If you continue to experience difficulties, then please post the URL to your gallery's web page so that I can take a look and investigate further.
Please also let me know what mobile devices and browsers you see the problems in (and what operating systems the mobile devices are running). Try viewing your gallery's web page in different browsers (Mobile Chrome, Mobile Firefox and Mobile Safari) to see if the problems are unique to certain browsers.