Juicebox-Pro has 2 screen modes - SMALL and LARGE. As you have discovered not all config options are applicable to small screen mode. All options that are 'Large Screen Mode only' are marked as such on the config option list page.

You can force Juicebox to use Large Screen mode on mobile devices by setting the 'screenMode' option to 'LARGE' although we dont recommend that. Read more about screen modes.

Having said that, the next version of Juicebox will support color options for small screen mode.

127

(2 replies, posted in Juicebox-Pro Support)

Hi,

Juicebox-Pro has no limit on the number of images in a gallery. That said there are a couple of things to think about:

1) In my experience, users get 'click fatigue' viewing a gallery with more that a couple of hundred images. If the user looks at each image in a 1000 image gallery for 5 seconds, it will take over an hour to click through all the images. For this reason we recommend that you split your galleries up into smaller sub-galleries.

2) Larger galleries require a larger XML file to describe all the image data (URLs and captions). Very large galleries will display the preloader for a couple of seconds on load while the XML is loaded and parsed.

128

(6 replies, posted in Juicebox-Pro Support)

Which theme did he pick out? We only show 1 example of a custom theme. All of the other demos are achievable via the config options.

129

(2 replies, posted in Juicebox-Pro Support)

You can set the thumbnail frame color using the 'thumbFrameColor' option: http://juicebox.net/support/config_opti … or-options

Beyond that you can modify the thumbnail frame by creating a custom theme. More info here: http://juicebox.net/support/theming/

The only issue left is the inactive menu bars appearing across center of gallery on iPhones. My iPad works great.

this issue is caused by a combination of the 'Atahualpa' theme and setting the background opacity to 0. The fix is to set the 'Background Opacity' to 1 in the WP-Juicebox Edit Gallery dialog.

Everything works perfectly on my computer and my iPad,
However on my iPhone the category bar seems to be in the middle of the frame covering the images,

this issue is caused by a combination of the 'Atahualpa' theme and setting the background opacity to 0. The fix is to set the 'Background Opacity' to 1 in the WP-Juicebox Edit Gallery dialog.

This is caused by a global CSS style in the embedding page affecting the Juicebox gallery. In this case it's this line in the file: 'sv.vertical.template-white.css'. Remove the 12px to fix the issue.

font: normal 12px Palatino, "Palatino Linotype", Georgia, Times, "Times New Roman",serif;

This bug will be fixed in the next version.

134

(4 replies, posted in Juicebox-Pro Support)

A workaround would be to put the mailto link in the caption text rather than on image click.

135

(1 replies, posted in Juicebox-Pro Support)

If you buy the single site license and decide to upgrade to the multi-site license at a later date, email us and we give you a discount code for the price difference.

Or use the WP-Juicebox Plugin for WordPress: http://www.juicebox.net/support/wp-juicebox/

that is not mentioned on any page.

The config options page notes all options that are not supported by Small Screen Mode. All color options are marked as "(Large Screen Mode only)"

If you want to make the gallery look the same on all devices , set the screenMode option to 'LARGE'.

We will add SSM color options in a future version.

Not currently - I'll add that to the list for a future version.

139

(3 replies, posted in Juicebox-Pro Support)

We currently test Juicebox on iOS and Android mobile devices. Blackberry support is on our list for a future version.

It's hard to tell exactly whats going on without a gallery URL to look at. It sounds like you may be trying to load the XML from a different domain or subdomain than the one that is hosting the gallery files. JavaScript will fail loading data cross-domain.

Multiple subdomains are covered by a single domain license. Added to FAQ: http://juicebox.net/support/faq/#presales-8

142

(5 replies, posted in Juicebox-Pro Support)

can I delete and reassign that license to a client domain?

Yes you can transfer a single license between domains. You can add galleries to the new website domain once you have deleted all galleries from the original domain.

143

(3 replies, posted in Juicebox-Lite Support)

Try setting the 'captionPosition' option to 'BELOW_IMAGE'. That should do what you describe.

The captions use an overlay by default because this is the best option across various image sizes, screen sizes and caption sizes. For example on smaller screens (e.g. iPad), you dont want the captions below the image because this would remove valuable screen space for the main image, especially if the caption is long (multi-line).

thanks for the report. Have replicated and added to our bug list.

Hyperlinks are supported in captions, see an example on the second image in this gallery: http://juicebox.net/demos/lite/full/

To add HTML to captions check here: http://juicebox.net/support/faq/#custom-3

Thanks for the detailed bug report. We have this in our queue to fix.

In JuiceboxBuilder-Pro if you uncheck then check the 'Flickr Show Descriptions' box, descriptions will show. It seems that the initial default value is incorrect. This will be fixed in the next version.

I CANNOT get FF to exhibit this problem in its Safe Mode

Interesting. Let us know if you can narrow it down to a specific plugin. Thanks!

Are you on Mac or PC? What version of FireFox? Can you please email the image to support@juicebox.net? Thanks.

150

(496 replies, posted in Juicebox-Pro Support)

2) Drop-shadow capability for the main image.

The Juicebox main image does have a drop shadow by default. To modify the drop-shadow CSS, check the themeing section here: http://juicebox.net/support/theming/ The main image drop shadow is defined by the ".jb-dt-main-frame .jb-dt-main-image" entry.

.jb-dt-main-frame .jb-dt-main-image {
    -moz-box-shadow: 0px 0px 10px rgba(0, 0, 0, .4);
    -webkit-box-shadow: 0px 0px 10px rgba(0, 0, 0, .4);
    box-shadow: 0px 0px 10px rgba(0, 0, 0, .4);
    border-color: White;
}

3) An option to use an image for the Back button, instead of text.

You can do this by adding a HTML image tag into the 'backButtonText' option. Check here for instructions: http://juicebox.net/support/faq/#custom-4 Check here for an example: http://juicebox.net/demos/pro/colors/