Please see the Upgrading Juicebox section of the 'Juicebox - Support Home' page for details and fill in the Juicebox-Pro Download Link Request Form to ensure that the relevant information is passed along to the correct department who will be able to process your request.

As you have discovered, after making any changes to a gallery, you may need to clear your browser's cache before reloading the gallery in order to see the changes. This ensures that your browser does not hang onto and use an older version of your gallery's XML file (resulting in an older version of your gallery being displayed). This is true of all browsers, not just Safari.

1) I think the problem may be caused by the encoded characters in the baseUrl defined in your query string. Try using only unencoded characters.

2) There should be no space in $_GET["album"]. That was simply a typo on my part. Sorry. I have now edited my original post to reflect the correction.

It should not make any difference whether your page is HTML or PHP, though of course it will need to be PHP if there is any PHP code within it.

That's OK. Thank you for pointing it out.

@nbreslow

1) Please post the URL to your non-functioning gallery so that I can take a look.
I might be able to figure out why you see only the spinner.

2) Try:

configUrl : 'config.php?album=<?php echo $_GET["album"]; ?>&w=800&h=600&s=0&q=80&sh=1&tw=100&th=100&ts=0&tlw=50&tlh=50&tq=60&tsh=1&pw=54&ph=40&aps=0&baseURL=http%3A%2F%2Fdomain.name%2Fssp_director'

You will also need to rename your 'index.html' page to 'index.php'.

3) I am not familiar with SlideShowPro so you may need to either wait for UrsusMaritimus to reply or do some further research within SlideShowPro's own support pages to try to figure out what all the parameters are.

You can introduce captions into the script by adding the following code before the line: $r->appendChild( $b );

$caption = $dom->createElement('caption');
$cdata = $dom->createCDATASection('caption_goes_here');
$caption->appendChild($cdata);
$b->appendChild($caption);

... replacing 'caption_goes_here' with the code for your caption, whether it be plain text, the image's filename or some other parameter pulled in from SlideShowPro.

There is no limit to the number of Juicebox galleries you can embed on a single HTML page.

Check that you actually have a <div> with id="juicebox-container3" on your page.
If you do, then please post the URL to your web page so that I can take a look and help further.

The functionality of the Splash Page cannot be changed but you can display your galleries where they are embedded in mobile devices by setting screenMode="LARGE" in your gallery's XML file:
If using JuiceboxBuilder-Pro to create or edit your galleries, the screenMode option can be found in the 'Customize -> General' section.

Yes. The jAlbum, Photoshop, Picasa and WordPress plugins have all been updated to Juicebox v1.1.1 but the Lightroom plugin has not yet been updated. It will folow shortly.
However, if you have replaced the 'jbcore' folder from the current Lightroom plugin with the 'jbcore' folder from the Juicebox-Pro v1.1.1 download package, then your galleries will be Juicebox-Pro v1.1.1 galleries and you can safely ignore the 'v1.1.0' label in the interface.

Thumbnails should always be created and displayed with WP-Juicebox. (There is no setting in the interface to prevent this from happening.)
However, the thumbURL entries in your gallery's XML file (http://wwwsevenarrows.zippykid.it/wp-co … box/10.xml) are empty.
Try editing the post containing the gallery and 'Update' the post which should regenerate the XML file.

This bug has now been fixed in v1.1.1. Please see this Juicebox Blog entry for further details.

Both of these bugs have now been fixed in v1.1.1. Please see this Juicebox Blog entry for further details.

@KR64

The tooltips and on-screen messages are embedded within the 'juicebox.js' JavaScript file which is packed and obfuscated (and Juicbeox-Pro does not come with source code) so it would not be possible to modify the file and display the text in a different language.
However, thank you for the suggestion.

@jb_newb

Try swapping the baseUrl of the 3rd gallery with that of a gallery you already know displays OK to determine whether the problem is with the gallery or with your gallery-changing mechanism. Also, try using the baseUrl of the 3rd gallery in the 2nd gallery's embedding code to see if it displays there. This should at least tell you where the problem lies.

Also, a few tips:
(1) Your web page loads the 'juicebox.js' file from all three galleries. It is necessary to load only one (as they are all identical).
(2) Your galleries are Juicebox-Lite v1.0.2 galleries. You could upgrade them to the current version of Juicebox-Lite (v1.1.0) as many bugs have been fixed since v1.0.2. Please see the Juicebox - Version History for details. The current version of Juicebox-Lite can be downloaded from the link on this page.
(3) You should fix the HTML errors on your web page. You can validate the page with the W3C Markup Validation Service and then fix the errors reported. Once the code validates, your web page should be displayed with greater predictability and consistency across different browsers.

The first two images may have exactly the same width but the length of their corresponding captions differs slightly.
When using captionPosition="BELOW_IMAGE", the width of the caption area equals the width of the image so when a narrow image is being displayed, the caption may be split into more than one line.
Other than changing the captionPosition to OVERLAY, it is not possible to increase the width of the caption area.
However, you could decrease the font size of the caption (so that it all fits on a single line) by using something like:

<caption><![CDATA[<span style="font-size: 11px;">Charcoal on Paper "22.5" x "36"</span>]]></caption>

Alternatively, you could change the font-size globally for all captions by opening the 'jbcore/classic/theme.css' file in a plain text editor and changing the 'font-size' on line 201.