The Juicebox plugin for Lightroom comes bundled with Juicebox-Lite.
In order to use Juicebox-Pro configuration options, it is necessary to purchase Juicebox-Pro (from this web page) and upgrade the plugin following the 'Upgrading to Juicebox-Pro' instructions on the Lightroom Plugin page.

5,252

(11 replies, posted in Juicebox-Pro Support)

The audio functionality is part of each individual gallery and the jAlbum skin links together multiple galleries in an album.
There is no way to use the audio functionality of a single Juicebox gallery across multiple web pages (including other Juicebox galleries).
What you would need to do is embed a third-party audio player on your album's 'index.html' page.
If you wish to do so, try a web search with terms such as 'JavaScript MP3 Player' to find a suitable product.

5,253

(2 replies, posted in Juicebox-Pro Support)

I have been able to replicate this bug and have now logged a bug report with the developers.
Thank you for reporting.

5,254

(11 replies, posted in Juicebox-Pro Support)

It has to be something on my end at this point because when I got home from work I did nothing but launch it into the browser and it wouldn't load and the same for my local copy.

Make sure that you have JavaScript enabled in your browser.
Perhaps this FAQ will help: When I view my gallery, I see a blank area. Why?

From your responses and from what I read (and didn't know) I see that IE8 is a problem.

Juicebox is fully compatible with IE8.

I must have mis-read because I thought for IE (as opposed to FireFox) I did not need to OGG file for Audio but I'll fix that.

That is correct. You do not need to supply an OGG file for IE. IE uses the MP3 track (as does Chrome and Safari). However, Firefox and Opera require an OGG file.

That for the tip on the config.xml file and I'll pray that was only readonly access :)

Yes. It is read-only, just like viewing any other web page in a browser.

I am going to try switching from the iFrame to using the embed code created by the Pro interface and copy and paste it in.

If you have created a multi-gallery album with jAlbum, then you can embed individual galleries from the album using the baseUrl method of embedding as documented here. Just be sure to point to the 'juicebox.js' file in your album's 'res/juicebox/jbcore/' folder and make sure the baseUrl points towards the correct folder within the album's output directory.

5,255

(4 replies, posted in Juicebox-Pro Support)

Yes, it certainly could. Either remove JuiceboxBuilder-Pro from your backup drive or unplug the drive before attempting to re-install JuiceboxBuilder-Pro.

5,256

(11 replies, posted in Juicebox-Pro Support)

Are you perhaps viewing your gallery on your mobile device over a 3G connection?
If so, please see this FAQ: Why can't I view my gallery on a 3G mobile connection?
I have just viewed your new Juicebox-Pro v1.2.0 gallery and the 'Expand Button' works fine on my iPod Touch over a wi-fi connection (just like you Splash Page worked fine previously).

5,257

(4 replies, posted in Juicebox-Pro Support)

You required me to uninstall the old ap first and empty the trash before upgrading.

The requirement to first uninstall the existing version of JuiceboxBuilder-Pro is due to the fact that the digital certificate for the application has been updated. This should not be required for future updates.

It also means (I suspect ... correct me if I'm wrong) that all the code editing I did for the previous version will have to be redone for the new one.

If you had made any modifications to the 'jbcore' folder that JuiceboxBuilder-Pro uses to generate galleries and had made a back-up of that folder (knowing that you were going to uninstall the application and empty your trash) then, after re-installing JuiceboxBuilder-Pro, just swap its 'jbcore' folder with your modified one. I do not know what modifications you have made (and where on your hard drive they were stored) so I cannot say with any certainty whether or not you would lose such work.

After you tell me how to get it running at all?

If, having uninstalled the previous version and emptied your trash, the application still does not install, then it implies that certain JuiceboxBuilder-Pro files may still remain on your computer.
Try searching your hard drive for all instances of 'JuiceboxBuilder-Pro' and manually delete whatever is found.

5,258

(11 replies, posted in Juicebox-Pro Support)

jalbum also has options for ShowOpenButton and ShowExpandButton and I was setting those as PRO OPTIONS as well.

Only Pro Options should be entered into the ProOptions text area. Do not enter any of the Lite Options listed here.

Cannot get Audio Button to show

The Audio Button displays when I view your gallery as the last button on the Button Bar.
If you do not see this, try clearing your browser's cache before reloading the gallery.

Cannot get audio to play

Your MP3 audio track plays fine in Internet Explorer. However, in order to have the audio track play in all browsers, you must also provide the it in OGG format and point towards it using the audioUrlOgg configuration option (as certain browsers have no native support for MP3 files).
Please see the Adding Audio section for details.

I am not sure I want to know how you were able to look at my config file.

I just opened the URL to your gallery's 'config.xml' file in the address bar of my browser.

If I load the gallery direct and not through an iFrame the Expand button appears. Don't know why other then maybe the iFrame or size (width=100%, height=640px).

Please see the 2) Using an iframe section of the Juicebox Embedding Guide for details.

I looked at some samples sites from the forum here like wholepic.com and in particular www.billanddot.com/victory-xct/ which is exactly the look and feel expecially on my iphone I would like to get.

The URL you quoted is a single gallery (rather than an album of several galleries linked together by the navigation tree).
Your galleries will resemble this when you click the Splash Page for each individual gallery (though you have currently set autoPlayOnLoad which will initially bypass the thumbnail page).
If you would like to create only a single gallery (rather than an album of several galleries) in jAlbum, make sure that all the images you wish to include in your gallery are in the root of your input folder and go to 'Album -> Settings -> Advanced -> General' (from the drop down menu at the top) and deselect the 'Process subdirectories' checkbox.

The funny thing was although there was no audio button and although it wouldn't work with my phone at first, when I clicked on the gallery level on my phone the audio button appeared with the others and the audio played and the pictures were exactly as I wanted them on my phone, but not on my browser.

This sounds like you browser may be hanging onto and using an older version of your gallery's XML file.
Try clearing your browser's cache before reloading the gallery to ensure that the browser fetches the latest version of your gallery's XML file from the web server.

5,259

(1 replies, posted in Juicebox-Pro Support)

The 'juicebox.js' file does not exist at the URL you use in your embedding code: http://schpa.ca/styled-11/duckhunt/jbcore/juicebox.js
Going directly to that address in a browser results in an error 404 (file not found).
Make sure that all your gallery files have been uploaded to the correct location on your web server.

5,260

(11 replies, posted in Juicebox-Pro Support)

Thank you for providing the URLs to your album and web page.
Your gallery XML files each have two entries for the galleryTitle.
Perhaps you entered one as a Pro Option? (The Juicebox Skin enters a galleryTitle automatically.)
Remove one galleryTitle entry from each XML file and the galleries should function OK.

5,261

(496 replies, posted in Juicebox-Pro Support)

@paulr

If you set screenMode="SMALL", your gallery will initially display a thumbnail page (without a main image) from which a user can select a main image. The user can then return to the thumbnail page via the Thumbnail Button on the Button Bar.
For more information about Screen Modes, please see here.

With Juicebox-Pro v1.2.0, you can also specify a grid of thumbnails to the left or right of the main image (in Large Screen Mode).
Please see the Thumbnail Options for more information.

5,262

(1 replies, posted in Juicebox-Pro Support)

If you are uploading Juicebox-Pro galleries to two different domains, then you must purchase either two Single Site licenses or a Multi-Site License (which allows you to upload Juicebox-Pro galleries to up to 5 different domains).
Please see the Juicebox - Terms of Use for full details.

5,263

(11 replies, posted in Juicebox-Pro Support)

Config.XML not found after upload with jalbum

Please see this FAQ: When I view my gallery I see the message 'Config XML file not found'. How do I fix this?

I also tried adding:
configUrl : /www.domainname.com/albums/history/

Setting a configUrl in the 'Pro Options' text area will not work. The configUrl must be set in the embedding code (which is generated automatically by the Juicebox skin within the 'index.html' page in your album's output directory).

If you want to load a Juicebox gallery created by jAlbum into an <iframe>, the 'src' attribute of the <iframe> should point to the 'index.html' page within your album's output directory (and the entire output directory must be uploaded to your web server).

If you continue to experience difficulties, please post the URL to your gallery so that I can take a look and help further.

5,264

(1 replies, posted in Juicebox-Pro Support)

Run JuiceboxBuilder-Pro, click the 'Open Gallery...' button, navigate towards the gallery folder in the 'Browse For Folder' pop-up window, highlight the gallery folder itself (not a subfolder within it) and click 'OK'.
Please note that the root of the gallery folder must contain an XML file named 'config.xml'. If you have moved or renamed this file, JuiceboxBuilder-Pro will not be able to open the gallery.

5,265

(1 replies, posted in Juicebox-Pro Support)

Set the showPreloader configuration option (the last entry in the General Options section) to 'FALSE' in your gallery's embedding code, e.g.:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "100%",
galleryHeight: "100%",
backgroundColor: "#222222",
showPreloader: "FALSE"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

5,266

(2 replies, posted in Juicebox-Pro Support)

Make sure when trying to re-save the 'Juicebox.jsx' file in your editor, that it is not open in any other program. If the file is still in use by a program (such as another editor or Adobe Photoshop), then the program may have a lock on the file which will not be released until the program has been closed.
Also, you right-click the 'Juicebox.jsx' file, select 'Properties' and make sure that the file is not marked as 'Read-only' (in the 'Attributes' section of the 'General' tab).

5,267

(2 replies, posted in Juicebox-Pro Support)

This is not achievable using the Background Image Options but you can make your gallery's background transparent (using a background color with an opacity value of '0') and set a tiled background to your gallery's container using HTML and CSS. Please see this web page for details.
For example:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : 'juicebox-container',
        backgroundColor: 'rgba(0,0,0,0)'
    });
</script>
<div id="juicebox-container" style="background: url('images/background.jpg') repeat"></div>
<!--END JUICEBOX EMBED-->

Yes. You can use the swipe gesture to change images in a Juicebox gallery when viewed on an iPhone and on other mobile devices which support the swipe gesture.
Try viewing our demo galleries on your iPhone.

I KNOW i have got the user id correct and i entered a suitable word into the Tags box, i got the required pictures in the juicebox "images" window and progressed onto the next screen "customise" only to find my User Name is wrong.

Try temporarily removing the Tags and use either your User Name or User Id (not both) to see if this makes a difference.
I have just tried JuiceboxBuilder-Pro v1.2.0 with combinations of my own User Name and User Id (with and without Tags) and Set Id and everything works OK for me.

I dont get anywhere either when i just enter, what i know to be the correct details into the Set Id and User Id boxes

If entering a Set Id, you do not need to use a User Name or User Id so try clearing these fields.

If you continue to experience difficulties, please post the Flickr details that you are using so that I can investigate further.

5,270

(2 replies, posted in Juicebox-Pro Support)

When I did so, the browser (Firefox 16.0.2) showed the main image, and the row of thumbnails below. However, only the first thumbnail was actually shown; the rest of the thumbnail line contained "blank" thumbnails.

This is a known issue which affects only Firefox and, as you have discovered, only happens when previewing galleries locally on your computer (and not when the galleries have been uploaded to a web server).
I think this issue is likely to be related to the issue you reported in this forum thread. It certainly seems to manifest itself under similar conditions (same browser, local only and hovering mouse over problem area clears it).
A bug report has been logged but a solution has not yet been found.

Actually, I don't really know how to determine the version of a skin in jAlbum.

Open the 'changelog.txt' file in the skin's folder ('Tools -> Open Directories -> Skin directory') to check which version of the skin you have installed.
The current version of the skin is v1.2.0 and it can be downloaded from here.
I will include the skin's version number in the skin settings interface in the next version.

5,271

(3 replies, posted in Juicebox-Lite Support)

Your gallery's XML file has entries such as imageURL="images/33350005.jpg".
These relative URLs are relative to the baseUrl you use http://woodennickels.ca/juicebox/ so your first image should be located here http://woodennickels.ca/juicebox/images/33350005.jpg but going directly to this location in a browser results in an error 404 (file not found).
If using a baseUrl to point to a gallery folder, then you can just upload the entire gallery folder (including the 'images' subfolder) without moving or renaming any files within it.

5,272

(17 replies, posted in Juicebox-Pro Support)

The drop shadow for the captions is not configurable from within the JuiceboxBuilder-Pro interface.
Edit the 'jbcore/classic/theme.css' file in a plain text editor and remove line 215:

text-shadow: 1px 1px 2px rgba(0,0,0,0.5);

(The line number refers to Juicebox-Pro v1.2.0.)

5,273

(1 replies, posted in Juicebox-Lite Support)

You could use embedding code such as:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : 'juicebox-container',
        configUrl : window.location.hash.substring(1) + '.xml'
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

Then if you had two XML files named 'gallery1.xml' and 'gallery2.xml', then you could load Gallery #1 (pointing Juicebox towards the 'gallery1.xml' file) by using the URL 'index.html#gallery1'.

5,274

(1 replies, posted in Juicebox-Pro Support)

Your gallery scales OK in Firefox on my PC (in that the size of the main image and the number of thumbnails displayed changes dynamically as the size of the browser window changes). Please note that although the number of thumbnails displayed changes, the actual size of the thumbnails does not.
Your web page has scroll bars because the total width and height of all elements on your page add up to greater than the width and height of the browser widow.
For example, your gallery has been given a height of 100% but your page also has a navigation menu header was has a finite height to add to this.
If you wish to have a resizeable gallery with a header and no scroll bars, please see the Using a Resizable Gallery with a Header section of the Juicebox - Embedding Guide, specifically the View Resizable Gallery with Top Menu Example. You can view the source of the page in your browser and modify it to suit your needs.

5,275

(3 replies, posted in Juicebox-Lite Support)

If you wish to access your web page using the 'woodennickels.ca' domain, then use the same domain in the absolute URLs in your embedding code (or use relative URLs instead):

<!--START JUICEBOX EMBED-->
<script src="http://woodennickels.ca/juicebox/jbcore/juicebox.js"></script>
<script>
  new juicebox({
      containerId : 'juicebox-container',
      baseUrl : 'http://woodennickels.ca/juicebox/',
  });
  </script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

'www.woodennickels.ca' is a subdomain of 'woodennickels.ca' and the gallery files must be on the same domain as the HTML page containing the embedding code due to the JavaScript same-origin policy. Please see this web page for details.