5,251

(7 replies, posted in Juicebox-Lite Support)

@pshaw257

Is it because I am using chrome?

No. Juicebox is fully compatible with Chrome (and all other major browsers).

I also tried viewing it in IE and it says "this content cannot be viewed in a frame."

Juicebox can be embedded in an iframe by following the instructions (Option #2) here.

If you continue to experience difficulties, please post the URL to your web page so that I can take a look and help further.

5,252

(9 replies, posted in Juicebox-Pro Support)

I am currently unable to replicate the problem you describe.
Please post the URL to your gallery so that I can take a look and investigate further.
Also, please let me know which devices and browsers you use and see this problem on. Thank you.

5,253

(11 replies, posted in Juicebox-Pro Support)

Absolute URLs such as http://www.example.com/images/ will work only when your gallery has been uploaded to a web server.
Until such time, you could use relative URLs in your embedding code (as you did originally) but you would need to make sure that they are relative to the web page containing your gallery's embedding code.
Alternatively, you could try using URLs with a leading slash to denote your root directory, for example:

<!--START JUICEBOX EMBED-->
<script src="/joomla/juicebox_gallery/jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
baseUrl : "/joomla/juicebox_gallery/",
galleryWidth: "90%",
galleryHeight: "90%",
backgroundColor: "rgba(51,51,51,0)"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

5,254

(9 replies, posted in Juicebox-Pro Support)

The forceTouchMode configuration option was removed (along with enableTouchZoom) in the latest version of Juicebox-Pro (v1.2.0).
Please see the Juicebox Version History for a full list of changes.
Please try upgrading your gallery to the latest version of Juicebox-Pro by following the instructions in the Upgrading Juicebox section.

5,255

(11 replies, posted in Juicebox-Pro Support)

Please see this FAQ which may help:
When I view my gallery, I see a blank area. Why?

In a Joomla environment, it can sometimes be difficult to know where the page containing your gallery's embedding code actually exists on your web server and, therefore, it would be difficult to point to your gallery folder using a relative URL.
Try using absolute URLs instead, for example:

<!--START JUICEBOX EMBED-->
<script src="http://www.example.com/images/jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
baseUrl : "http://www.example.com/images/",
galleryWidth: "90%",
galleryHeight: "90%",
backgroundColor: "rgba(51,51,51,0)"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

... changing the two instances of 'www.example.com' in the above example to your own web domain name.

If you continue to experience difficulties, please post the URL to your web page so that I can take a look and help further.

5,256

(1 replies, posted in Juicebox-Lite Support)

Yes. Please see this FAQ: Can Juicebox handle a custom data source, for example RSS or Instagram?
This forum post (with an example of a PHP file which is used instead of a static XML file to display all images in a specified folder) may also be useful.

5,257

(9 replies, posted in Juicebox-Pro Support)

This FAQ deals with the 'Config XML file not found' message': When I view my gallery I see the message 'Config XML file not found'. How do I fix this?

However, your gallery works fine in Firefox v16.0.2 on my computer.
In fact, I have been using Firefox to test your gallery before I post each reply and have never seen the 'Config XML file not found' message in your gallery.
Try clearing your browser's cache before reloading the gallery.

The only other reason that the 'Config XML file not found' message might be displayed is if there is a problem with your internet connection or the web server where the gallery is hosted and your browser cannot fetch the 'config.xml' file from the web server within a certain time limit (approximately 10 seconds).

5,258

(23 replies, posted in Juicebox-Pro Support)

It is necessary to send to Google Webmasters Tools the config.xml file for example ?

Google Webmaster Tools allows users to submit a sitemap in XML format but the Juicebox gallery 'config.xml' file is not a sitemap. It simply stores the image data for the gallery.
Reading this Google Webmaster Central Blog article, I expect that Google would be able to find and index the XML file. (If it can do it for a Flash gallery, I expect it would be able to do it for a non-Flash gallery but only Google would be able to answer this with certainty.)
However, to increase the chances of your gallery being indexed by Google, you might like to implement a solution similar to the PHP script on this web page. Although the script was written for SimpleViewer rather than Juicebox, the principal is the same. The script uses the data in the XML file to populate the gallery's container div on the HTML index page with traditional <img> tags using 'alt' and 'title' attributes. The script should be able to be converted from the SimpleViewer format that it is currently in to the Juicebox format quite easily as SimpleViewer and Juicebox XML files share a similar format.

5,259

(2 replies, posted in Juicebox-Lite Support)

Can we decompress the js file and then add some more options like share, post on facebook etc.. ?

No. Please see this FAQ: Does Juicebox-Pro include the source code?

Please see the following forum thread regarding Facebook integration.
http://juicebox.net/forum/viewtopic.php?id=358

Also, the following SimpleViewer forum post may be of interest. Although the post refers to SimpleViewer rather than Juicebox, the principle is the same.
http://www.simpleviewer.net/forum/viewt … 628#p46628

5,260

(9 replies, posted in Juicebox-Pro Support)

I set it for 129 - the number of images in the set

The gallery from your first post does not use the flickrImageCount configuration option in its 'config.xml' file (http://www.rudemechs.com/juicebox/config.xml) so the default value of 50 will be used.
If you are referring to a different gallery, please post its URL so that I can take a look and help further.

5,261

(2 replies, posted in Juicebox-Pro Support)

Please check that your OGG file has been uploaded to the correct location on your web server and that your audioUrlOgg configuration option is set correctly.
Currently, your gallery's XML file uses the following setting:

audioUrlOgg="http://www.lichtwerk.at/alexandra-ewald/selected/hochzeit/hochzeit-mp3.ogg"

... but going directly to that URL in a browser results in an error 404 (file not found).

5,262

(1 replies, posted in Juicebox-Pro Support)

Setting enableDirectLinks="TRUE" enables you to go directly to a specific image within a Juicebox_pro gallery by giving each image a unique URL.
For example, typing the following into your browser's address bar: http://www.raftercrosshomes.com/#3
... will initially display the third image in your gallery,.

If you wish to open the image in a new tab or window when the user clicks on a main image, set imageClickMode="OPEN_URL" in your gallery's XML file. Juicebox-Pro will open the corresponding linkURL (in the linkTarget window) or will simply use the imageURL if the linkURL is empty.

5,263

(9 replies, posted in Juicebox-Pro Support)

The default value for the flickrImageCount configuration option is 50 and can be increased to 500. (The 500 limit is imposed by Flickr rather than Juicebox-Pro.)
If you still see only 50 images after increasing the value, try clearing your browser's cache before reloading the gallery.

5,264

(9 replies, posted in Juicebox-Pro Support)

Your gallery's 'config.xml' file is in the correct location on your web server.
However, your flickrUserId looks to be incorrect. You currently have it set to 'rudemechs@yahoo.com' but it should look something like '48508968@N00'. You can find your Flickr Id using this web page.
For a full list of 'Flickr Pro Options', please see here.

Also, when using a flickrSetId (as you are), there is no need to use a flickrUserName or flickrUserId so you can just remove the flickrUserId from your gallery's XML file and your gallery should be displayed as expected.

No. WP-Juicebox supports only one gallery per page/post.

Is there a demo trial version of Juicebox Pro?

Please see this FAQ:
Can I try a trial version of Juicebox-Pro?

I am looking for a program that includes smooth cross-fade transitions for which the transition time and slide duration time are both adjustable.

Juicebox-Pro does not currently feature a 'CROSS_FADE' image transition type, though it is on the roadmap and will hopefully be introduced in a future version (though I do not know when this may be).
There is, however, a 'FADE' option whereby the previous image fades down to the background color before the next image fades in. Please see the description of the imageTransitionType configuration option in the Main Image Options section of the Juicebox - Config Options page.
There is also the ability in Juicebox-Pro to set the imageTransitionTime and the displayTime independently of each other.
There are many demo galleries on this web page which demonstrate the features available in Juicebox-Pro.
Juicebox-Pro also features a 14-day money back guarantee. Please see this web page for details.

5,267

(17 replies, posted in Juicebox-Pro Support)

Please see the Juicebox - Version History for a full list of changes between versions.
If you use, for example, Juicebox-Pro v1.1.1, you would not be able to use the thumbsPosition 'LEFT' and 'RIGHT' options which were introduced in Juicebox-Pro v1.2.0.
Also, there are usually several bugfixes between versions so I would recommend keeping your version of Juicebox-Pro up-to-date.

It could simply be that the images have not yet fully propagated through Flickr's system in order to show up in an API search (such as that performed by Juicebox-Pro to fetch the images from Flickr's servers).
According to this Flickr FAQ regarding Tags: Why aren't my photos appearing in searches or groups?

If your account is new, first you need to upload at least 5 public photos. After that minimum has been reached, then it shouldn't take more than a few days until your photos appear in searches, groups, etc.

Also, make sure that your images are marked as being Public (and not Private).

This seems to be default Lightroom behavior.
It happens when going to the 'Web' section and selecting any 'Layout Style' (even Lightroom's own 'Lightroom Flash Gallery' or 'Lightroom HTML Gallery').
The gallery will consist of all images in the chosen folder (or collection), not just the selected ones.
The solution is to group all the images you require for a gallery together into a separate folder (or collection) prior to creating the gallery.

@paulr

Yes. If you upgrade the Juicebox plugin for Lightroom, you will be replacing the 'jbcore' folder that the plugin currently uses with the latest Juicebox-Lite 'jbcore' folder which comes with the plugin.
Threrefore, you would need to replace the plugin's Juicebox-Lite 'jbcore' folder with the latest Juicebox-Pro 'jbcore' folder by following the 'Upgrading to Juicebox-Pro' instructions on this web page.

When a new version of Juicebox is released, a new version of the Juicebox plugin for Lightroom is released soon after.
It is recommended that you update the plugin (and then upgrade to Pro) as there may be other Lightroom-related bugfixes or additional features incorporated into the plugins's files as well as the new 'jbcore' folder.

5,271

(17 replies, posted in Juicebox-Pro Support)

I did upgrade to 1.2, but replaced the jbcore folder in order to keep my old edits.

In replacing the 'jbcore' folder in a gallery, you are converting the gallery to the version of Juicebox whose package the 'jbcore' folder came from.
The 'jbcore' fodler is the core Juicebox (non-image) part of the gallery.
When you upgrade Juicebox, the 'jbcore/classic/theme.css' file may change, in which case you would need to incorporate any customizations into the new file (rather than just replace it with your old one).

With regard to your query about removing the drop-shadow from the Gallery Title, as I mentioned, the line number I quoted refers to the 'jbcore/classic/theme.css' file from Juicebox-Pro v1.2.0.
It sounds like you wish to remove all drop-shadows from the gallery, in which case just open the 'jbcore/classic/theme.css' file in a plain text editor, search the file for all instances of 'shadow' and remove all the lines which contain this search term.

The Juicebox plugin for Lightroom comes bundled with Juicebox-Lite (the free version) which as a 50-image limit per gallery.
In order to remove this limit, you would need to purchase Juicebox-Pro and upgrade the plugin by following the 'Upgrading to Juicebox-Pro' instructions on this web page.
Please also see the Juicebox comparison chart on the Juicebox -Download page for a list of differences between Juicebox-Lite and JuiceboxPro on the download page.

5,273

(1 replies, posted in Juicebox-Pro Support)

You can replace the navigation buttons by editing the 'jbcore/classic/img/assets.png' file in an image manipulation program such as Adobe Photoshop. Please see the Juicebox -Theming page for more details.

5,274

(6 replies, posted in Juicebox-Pro Support)

If you want the captions to always be displayed on screen, set captionPosition to BELOW_IMAGE, BOTTOM or BELOW_THUMBS.
Otherwise, if captionPosition is set to OVERLAY or OVERLAY_IMAGE, also set showImageOverlay to ALWAYS.
For reference, a list of all the Juicebox Configuration Options can be found here.

5,275

(2 replies, posted in Juicebox-Pro Support)

Unfortunately, the forum attracts a lot of spam.
If a spam entry is posted in a thread that you are subscribed to, you will automatically get an email notifying you of a new post in that thread as soon as the post is entered.
However, I am pretty quick off the mark in spotting and deleting spam and the links you are emailed refer to these spam posts which no longer exist.
We have anti-spam measures in place on the forum but, inevitably, some spam always seems to get through.