I'm sorry to hear about your Windows 10 mishap.

Yes, we keep a record of all transactions.
Please fill in the online Download Link Request Form and we'll send you a new link for your purchase.
Download Link Request Form: https://juicebox.net/admin/download_request/

I have already searched through the transactions with the email address that you use here for the forum and I can't find any record of your purchase so please be sure to list all possible email addresses that you might have used for the purchase in the Additional Info section on the form.
Thanks!

402

(3 replies, posted in Juicebox-Pro Support)

You're welcome!

403

(3 replies, posted in Juicebox-Pro Support)

As noted in the short description for galleryDescription on the Config Options page, this options text is:

Used for the SSM Splash Page, Open Graph tags, and SEO content.

If you enter a Gallery Description, then it will be displayed on the gallery's Splash Page, displayed by default for embedded galleries on mobile devices or when setting showSplashPage="ALWAYS" (in JuiceboxBuilder-Pro's 'Customize -> Splash Page' section).

The Gallery Description will also be used in an Open Graph 'description' tag on the gallery's 'index.html' page (used, for example, by Facebook), e.g.:

<meta property="og:description" content="This is the Gallery Description." />

If you set addSEOContent="TRUE" ('Customize -> Sharing'), then the Gallery Description will also be included in the SEO content code in the gallery's 'index.html' file, e.g.:

<!-- Image gallery content for non-javascript devices -->
<noscript>
    <h1>Gallery Title</h1>
    <p>This is the Gallery Description</p>
    <p><img src="images/IMG_0001.jpg" title="Image Title" alt="Image Caption" /><br>Image Title Image Caption</p>
</noscript>

More information about SEO content within Juicebox-Pro can be found here.
If you'd like text to appear in the gallery itself, then please use the Gallery Title ('Customize -> Lite') or the images titles or captions.

I hope this helps to clarify things.

The Splash Page 'Images' text (e.g. "123 Images") can now be set via the languageList configuration option.
Please see the International Gallery Text support section for details.

The 'Images' text is the sixth text string in the list.

For Juicebox-Lite, use this:

languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images"

For Juicebox-Pro, use this:

languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images|Next Image|Previous Image|Play Audio|Pause Audio|Show Information|Hide Information|Start AutoPlay|Stop AutoPlay|AutoPlay ON|AutoPlay OFF|Go Back|Buy this Image|Share on Facebook|Share on Twitter|Share on Google+|Share on Pinterest|Share on Tumblr|of|Send Email|Download|Password|Incorrect Password.|Regarding image|in gallery"

Just change the 'Images' text (in bold above) as necessary.

Please note that languageList is not supported by JuiceboxBuilder and you'll need to set this configuration option manually.
Please see the Setting Config Options support section for details.

I'm glad that you have found the forum thread you linked to but there has been an update since I posted over there.
It is now possible to set the Splash Page 'Images' text (via the languageList configuration option).
(I have updated the other thread with this information.)

The Splash Page 'View Gallery' text is set via the splashButtonText Pro configuration option (in JuiceboxBuilder-Pro's 'Customize -> Splash Page' section).

The Splash Page 'Images' text (e.g. "123 Images") can now be set via the languageList configuration option.
Please see the International Gallery Text support section for details.

The 'Images' text is the sixth text string in the list.

For Juicebox-Lite, use this:

languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images"

For Juicebox-Pro, use this:

languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images|Next Image|Previous Image|Play Audio|Pause Audio|Show Information|Hide Information|Start AutoPlay|Stop AutoPlay|AutoPlay ON|AutoPlay OFF|Go Back|Buy this Image|Share on Facebook|Share on Twitter|Share on Google+|Share on Pinterest|Share on Tumblr|of|Send Email|Download|Password|Incorrect Password.|Regarding image|in gallery"

Just change the 'Images' text (in bold above) as necessary.

Please note that languageList is not supported by JuiceboxBuilder and you'll need to set this configuration option manually.
Please see the Setting Config Options support section for details.

406

(4 replies, posted in Juicebox-Pro Support)

Thank you for posting your suggestion in the Feature Requests thread!

407

(4 replies, posted in Juicebox-Pro Support)

Juicebox-Pro just displays regular GIF, JPEG and PNG images.
Juicebox-Pro does not read image metadata when the gallery is being displayed and just displays the gallery images in standard HTML <img> tags. The images are given no special treatment (other than dynamic scaling).
If you can imagine what your image would look like if displayed in a web page using just an <img> tag, then that's what the image will look like in the gallery.

If you like, you could post your idea (support for 360 jpegs) as a suggestion in the Feature Requests forum thread.
This keeps all the requests together and ensures that they will not be overlooked by the developers.
I do not know the likelihood of any ideas being implemented in future versions but this is certainly the best place for all ideas.
Thank you!

No problem!

@gishfan

Either way you go, make sure you save the file(s) for future use as there's no guarantee they will continue to be available.

That's good advice!
Thanks also for sharing the NoobsLab link.

This is due to your gallery being displayed in Small Screen Mode when you view it on your mobile device.
Please see here for more information on Screen Modes.

Essentially, Small Screen Mode displays thumbnails and main images on separate pages (to allow more room for the main images to be displayed on small screens).
In Small Screen Mode, the gallery title is displayed only on the thumbnail pages (above the thumbnails) and not on the main image pages.

Your gallery sets showSplashPage="NEVER" which is why the Splash Page is skipped when you view your gallery on a mobile device.
Also, your gallery sets autoPlayOnLoad="TRUE" which is why the thumbnail pages are skipped and the gallery immediately displays the first image.
Incidentally, your gallery sets buttonBarPosition="NONE" so the button bar is not displayed and there is no thumbnail button to allow visitors to visit the thumbnail pages.

If you want the same experience on mobile devices as in desktop browsers, then you can have your gallery displayed in Large Screen Mode in all circumstances by setting screenMode="LARGE" (in JuiceboxBuilder-Pro's 'Customize -> General' section).

I hope this helps to explain things.

411

(498 replies, posted in Juicebox-Pro Support)

@DX2300

The mock-up on the home page is not a 100% accurate representation of the same gallery across different devices (at least not a gallery with default configuration settings).

In Small Screen Mode, the thumbnail icon (to switch between the thumbnail and main image pages) is a 3 x 3 grid of nine dots.
In Large Screen Mode, the thumbnail icon (to toggle the thumbnails on and off) is is small representation of a main image with 3 thumbnails below (i.e. the thumbnail icon seen on the smallest device in the mock-up).

The other icon seen in the mock-up is the Open Image button which will be displayed is you set showOpenButton="TRUE".

You would see what you see on the smallest device in the mock-up if you set the following configuration options:

screenMode="LARGE"
showOpenButton="TRUE"
showThumbsOnLoad="FALSE"
showThumbsButton="TRUE"

You'd also need to set imageScaleMode="FILL" to have the image fill the viewport (with cropping) as seen in the mock-up.

Thanks for the link. I tracked down all the libs required and I'll set up a test system on a blank HD to try it out.

Good luck! Please let me know how you get on. This could prove to be very useful information for other Linux users.

I guess we're getting a little off topic. ;)

Good point. I've split the Linux posts in to a new topic.

I'm sorry it didn't work out for you.

I found some interesting information on this page: https://askubuntu.com/questions/87447/h … -adobe-air
In particular, in this post, I found a link to a directory (on Devolo's website) which contains two files which look promising.
Again, it's an 'intsall-at-your-own-risk' scenario but you might like to give it a try.

DX2300 wrote:

Shame Adobe discontinued  Air for Linux.

As far as I can recall, JuiceboxBuilder-Pro requires AIR v2.0 or later and the last version of AIR to be released for Linux was v2.6 so, if you can still find a download link for AIR v2.6 for Linux (very difficult now that Adobe have removed their AIR archive page), it should work.

It looks like there's a cached version of the 'AdobeAIRInstaller.bin' file (Adobe AIR v2.6 for Linux) at the Internet Archive Wayback Machine (https://archive.org/web/).
Search for the URL: https://airdownload.adobe.com/air/lin/d … taller.bin
... and choose the most recent snapshot link (September 24, 2020, 21:48:03).
Alternatively, search for the URL: https://airdownload.adobe.com/air/lin/d … taller.bin
... and choose the most recent snapshot link (June 30, 2019, 09:19:30).
The same file will be downloaded using either of these links.

I cannot vouch for the authenticity of this file as it does not come direct from Adobe so please download and use it at your own risk.
However, being that it seems to be the only source for the file, you might like to give it a try.
I've run the file through VirusTotal (https://www.virustotal.com/gui/file/2c8 … /detection) and it seems to be 100% clean.
Also, I've Googled the file's MD5 hash and it pops up a number of times in what seem like legitimate circumstances.

415

(3 replies, posted in Juicebox-Pro Support)

Thanks for reporting that the problem has been solved.

[Linux conversation continued here.]

416

(3 replies, posted in Juicebox-Pro Support)

I'm not seeing in Firefox (85.0) what your screenshot shows.
I've loaded your gallery's web page in Chrome, Edge and Firefox and I see the same gallery layout (with thumbnail dots) in all browsers.
It looks to me like it might be a browser caching issue (with your Firefox browser using an older, cached version of your gallery's 'config.xml' file).
Try completely clearing your Firefox browser's cache before reloading your gallery's web page to see if this helps.

417

(5 replies, posted in Juicebox-Pro Support)

Thanks for the info, Derek. It's most appreciated!

418

(12 replies, posted in Juicebox-Pro Support)

Just a short note to let you know that allowing the Shopping Cart Icon (and thus Fotomoto) to appear in Small Screen Mode is on the 'to do' list (although I do not know when it might be implemented).

Just a short note to let you know that allowing the Shopping Cart Icon (and thus Fotomoto) to appear in Small Screen Mode is on the 'to do' list (although I do not know when it might be implemented).

420

(3 replies, posted in Juicebox-Pro Support)

Thanks, Derek!
Not that it matters (now that you've posted the updated link) but I've changed the link in my post above. (No point having an incorrect link in a post!)

421

(1 replies, posted in Juicebox-Pro Support)

You can use the languageList configuration option to change the "Regarding image" and "in gallery" text in the email body but it is not possible to completely change the email body text.
languageList is used primarily to translate gallery text into a different language but you can change the text to whatever you like.
Please see the International Gallery Text support section for details.

"Regarding image" and "in gallery" are the last two text strings in the languageList so, if you wanted to change "Regarding image" to "abc" and "in gallery" to "123" (for example), then you would use the following languageList:

languageList="Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images|Next Image|Previous Image|Play Audio|Pause Audio|Show Information|Hide Information|Start AutoPlay|Stop AutoPlay|AutoPlay ON|AutoPlay OFF|Go Back|Buy this Image|Share on Facebook|Share on Twitter|Share on Google+|Share on Pinterest|Share on Tumblr|of|Send Email|Download|Password|Incorrect Password.|abc|123"

You would need to add languageList to your gallery's configuration options manually (please see here for details) as languageList is not featured in the JuiceboxBuilder-Pro interface.

Edit:
You could override Juicebox's own handling of the Email Button and add a custom click handler to the button to perform your own functionality (e.g. set up an email with your own body content).
Try something like this:

<script src="jbcore/juicebox.js"></script>
<script>
    var jb = new juicebox({
        backgroundColor: "#222222",
        containerId: "juicebox-container",
        galleryHeight: "400",
        galleryWidth: "600",
        showEmailButton: "TRUE"
    });
    jb.onInitComplete = function() {
        $('.jb-bb-btn-email').off('click');
        $('.jb-bb-btn-email').on('click', function() {
            var index = jb.getImageIndex();
            var address = 'email@address.com';
            var subject = 'Gallery';
            var body = 'Image No. ' + index;
            window.location.href = 'mailto:' + address + '?subject=' + subject + '&body=' + body;
        });
    };
</script>
<div id="juicebox-container"></div>

Just change the body text in the line:

var body = 'Image No. ' + index;

... to whatever you like, e.g:

var body = 'This is the email body text.';

Please note that although you are free to use Juicebox as you wish (within the Terms of Use), modifications such as this (overriding core Juicebox functionality) are not officially supported.

This is most likely due to the gallery not having focus on the web page until you click somewhere within it.
After loading the web page, try clicking a blank area in the gallery before clicking the navigation button.

If this works and you want to give the gallery focus as soon as your web page loads, then try using the following as your gallery's embedding code (changing the background color and gallery dimensions as necessary).

<script src="jbcore/juicebox.js"></script>
<script>
    var jb = new juicebox({
        backgroundColor: "#222222",
        containerId: "juicebox-container",
        galleryHeight: "400",
        galleryWidth: "100%"
    });
    jb.onInitComplete = function() {
        $('.juicebox-gallery').first().trigger('focus');
    };
</script>
<div id="juicebox-container"></div>

(onInitComplete is a Juicebox-Pro API event which is documented here.)

423

(498 replies, posted in Juicebox-Pro Support)

@DX2300

Thank you for the suggestions!
Your feedback is genuinely very welcome.

I just though I''d make some notes regarding the points you make.
I know my notes will not help to resolve any of the issues you raise but I thought I'd share some information on these topics as some background information may be helpful to others reading this thread.

there is no scrolling for overflow images

If the gallery is a full-page gallery (or if you expand the gallery so that it fills the viewport), then as long as you set imageScaleMode="SCALE" or imageScaleMode="SCALE_DOWN", the images should be displayed in their entirety, respecting their aspect ratios and without any cropping.

I understand that in such a scenario, you might want to zoom into an image but, as you are aware, there are issues with pinch-zooming...

... or two finger resizing or captions.

Unfortunately, it can be very difficult to pinch-zoom within a Juicebox gallery as a pinch-zoom gesture can often be misinterpreted as the start of a navigation swipe within the gallery (so, for a full-page or expanded gallery, Juicebox locks the viewport of the web page to avoid such issues).
There is no easy solution to make Juicebox gallery images easily zoom-able. (Juicebox does not have any built-in zoom functionality.)

If you'd like to zoom into an image, then the best course of action is to open the image on a page of its own first via the gallery's 'Open Image' button (by setting showOpenButton="TRUE" in JuiceboxBuilder-Pro's 'Customize -> Lite' section) or by tapping/clicking the main image (when setting imageClickMode="OPEN_URL" in the 'Customize -> Main Image' section).
Once the image is displayed on a page of its own, it can be zoomed with ease (and without adversely affecting the gallery itself).
Of course, afterwards, you need to use the browser's own back button (or tab/window selection tool) to return to the gallery page.
(I realise that this will help only with the image itself and not its caption text. Your feature requests are valid!)

Still one of the best out there.

Thanks! We're glad you like it! :)

424

(10 replies, posted in Juicebox-Pro Support)

That's great news!
Thank you very much for posting back to let me know.
It's great to know that there is now a version of AIR that can easily be installed on Big Sur.
I wish you well with Juicebox-Pro and your web projects!

425

(4 replies, posted in Juicebox-Pro Support)

Thanks Steven, that did the trick.

That's great! Thank you for letting me know.

I wonder why search didn't turn up that thread...

Not sure... Anyway, I'm glad that you've been able to resolve your problem.

Any news on Harmon updating Air?

I think you might have just answered your own question by posting the link to Harman's AIR runtimes (which, by the look of things, were released just a few hours ago).
If you'd like to keep an eye on what Harman are up to, here's a link to their AIR discussion forum: https://github.com/Gamua/Adobe-Runtime- … iscussions