• ecki
  • Member
  • Offline
  • Registered: 2013-07-26
  • Posts: 1

Topic: fotomoto order watermark problem

Hello,

I want to publish photos with a watermark but I also want my visitors to order the pictures but without watermark. Why dows the order only can work with a watermark?

please help me

Timo

  • Registered: 2012-04-24
  • Posts: 5,903

Re: fotomoto order watermark problem

When setting a watermark in JuiceboxBuilder-Pro, the watermark image becomes part of the main image itself (it is not simply superimposed on top of the image when the gallery is displayed) and cannot be removed.
However, when an image is purchased, Fotomoto will email you and request a high resolution version of the image be uploaded for printing. When this happens, you can provide a non-watermarked version of the image in question.
Please see this Fotomoto support page for details.

  • Registered: 2017-02-21
  • Posts: 5

Re: fotomoto order watermark problem

Hi all,

Just posting an updated URL for the support page that Steven mentions...it's https://support.fotomoto.com/s/article/ … mer-orders.

Hope that helps!
Derek

support+juicebox's Website

  • Registered: 2012-04-24
  • Posts: 5,903

Re: fotomoto order watermark problem

Thanks, Derek!
Not that it matters (now that you've posted the updated link) but I've changed the link in my post above. (No point having an incorrect link in a post!)