2,301

(3 replies, posted in Juicebox-Pro Support)

Unfortunately, neither JuiceboxBuilder-Pro nor the Lightroom plugin feature support for the languageList configuration option in their interfaces.
(It is possible to include a custom languageList in WP-Juicebox as the gallery settings window has a Pro Options text area where you can manually enter any configuration option.)

However, after creating a gallery with the Lightroom plugin, you can open the gallery's 'config.xml' file in a plain text editor and add the languageList option as an attribute to the opening <juiceboxgallery> tag.

Alternatively, if you want your custom languageList to appear in all galleries created by the Lightroom plugin, you can modify the template file that Lightroom uses to generate the 'config.xml' files.
Open the 'juicebox_pro.lrwebengine/config.xml' file in a plain text editor and add your custom languageList on line 34 (after the opening "<juiceboxgallery") which is currently blank. The line number refers to the current version of the Lightroom plugin (v1.4.4.2).

For reference, more information about the languageList option can be found here.
Instructions for how to manually set configuration options can be found here.

2,302

(5 replies, posted in Juicebox-Pro Support)

@tejas.rana

Please see my reply to your query in this forum thread.

2,303

(1 replies, posted in Juicebox-Pro Support)

I apply height in percentage.

Please see this note regarding Using Percentage Heights.

but now it look stretch

If you use imageScaleMode="FILL", then images will be cropped to fill the gallery's image area.
If you want your images to be scaled within the gallery's image area without cropping and respecting their aspect ratios, then set imageScaleMode="SCALE_DOWN" (or SCALE if you want smaller images to be scaled up).
With imageScaleMode set to FILL, SCALE_DOWN or SCALE, images should not be stretched. If they are, then please check to see if you have any custom CSS rules on your web page which the gallery is inheriting and which are affecting the display of your gallery images.

there is huge gap show between slider and thumb images

Please see this FAQ:
My Juicebox gallery shows too much space above or below the main image, how do I fix this?

also in MAC's Safari the caption is not working properly

Please explain what you mean by "not working properly". (For example, are the image captions invisible in Safari but visible in all other browsers or is the problem something else, such as caption placement?)

I hope the notes above will help but as you seen to be having so many different issues, it sounds like you might have some custom CSS rules on your web page that are affecting your gallery in many different ways.
Try viewing your gallery on a page of its own (using the 'index.html' page generated by JuiceboxBuilder-Pro) to see if the problems occur only when you embed the gallery in your own web page.

Also, it would be much easier to troubleshoot your problems if I were able to see your gallery for myself so please post the URL to your gallery so that I can investigate further. Thank you.

2,304

(7 replies, posted in Juicebox-Pro Support)

I was aware that Lightroom web engines folders (such as 'juicebox.lrwebengine') are regular folders on a PC but are seen as special packages on a Mac. I had a hunch that .app folders might be treated similarly and Googled to confirm it.
If you hadn't mentioned "There is a file /Applications/JuiceboxBuilder-Pro.app", I wouldn't have thought of it.
It always helps to have as much information as possible (even stuff that you think might not be relevant) so thank you for being so comprehensive with your problem descriptions!

2,305

(5 replies, posted in Juicebox-Pro Support)

When using the Media Library as a source of images, WP-Juicebox displays images attached to the post containing the gallery.
The problem seems to be that your gallery is sourced by Media Library images but there are no images attached to the post containing the gallery.
Please double-check that there are images attached to your gallery's post.
Edit post -> Add Media -> Insert Media -> Media Library -> Uploaded to this post
If there are no images listed here, then there are no images attached to the post and you will need to upload some images for your gallery.

Please note that WordPress natively allows each Media Library image to be attached to only one post and it is not possible to attach an image to multiple posts.
You can use existing images from your Media Library but only if they are not already attached to another post. Otherwise, you will need to upload the images again for your gallery.

2,306

(5 replies, posted in Juicebox-Lite Support)

You're welcome!
I'm glad it worked. Thank you for posting back to let me know.

2,307

(7 replies, posted in Juicebox-Pro Support)

There is a file /Applications/JuiceboxBuilder-Pro.app, but that's all I can find -- no folder.

Try right-clicking 'JuiceboxBuilder-Pro.app' and selecting 'Show Package Contents'.

2,308

(7 replies, posted in Juicebox-Pro Support)

I'm glad you've essentially found what you're looking for.
Thanks for sharing your findings and experiences.

I'm still not sure why searching your hard drive for 'spinner.gif' does not result in a hit for the location of JuiceboxBuilder-Pro's 'jbcore' folder though, especially after you have shown hidden file (although it sounds unlikely that, on a Mac, JuiceboxBuilder-Pro would be installed to a location which is hidden by default).

2,309

(5 replies, posted in Juicebox-Lite Support)

Please feel free to post suggestions for future versions in the Feature Requests forum thread.
This keeps all the ideas together and ensures that they are not overlooked by the developers.
Thank you.

2,310

(5 replies, posted in Juicebox-Lite Support)

OK, please do!

2,311

(2 replies, posted in Juicebox-Pro Support)

Once the plugin has been installed, you should find the 'config.xml' file in this location:
Users/username/Library/Application Support/Adobe/Lightroom/Web Galleries/juicebox_pro.lrwebengine/config.xml

You should be able to go find the 'Web Galleries' folder from within Lightroom:
Edit -> Preferences -> Presets -> Location -> Show Lightroom Presets Folder...
You can then navigate inside the 'Lightroom' folder and then the 'Web Galleries' folder.

Alternatively, you could modify the 'config.xml' file before you install the plugin.
Just unzip the 'juicebox_pro_1.4.4.2.zip' file and you'll find the plugin's 'config.xml' template file in this location:
juicebox_pro_1.4.4.2/adobe-lightroom-plugin/juicebox_pro.lrwebengine/config.xml

Please note that on a Mac, juicebox_pro.lrwebengine is seen as a special package (rather than just a regular folder). To open the folder, you'll need to right-click the package and select 'Show Package Content'.

Also, bear in mind that the plugin's 'config.xml' file is a template file which generates an XML file (rather than an actual XML file). Configuration options can be entered as attributes to the opening <juiceboxgallery> tag on line 34 (which is currently blank). The line number refers to the current version of the plugin (v1.4.4.2).

I hope this helps.

You can rename (or relocate) a gallery's XML file and point towards it using the configUrl option in the embedding code.

For example, you could have 2 galleries. The 1st gallery's XML file could be named 'config1.xml' and the 2nd gallery's XML file could be named 'config2.xml'.
The embedding code for the galleries might look something like this:

<script src="jbcore/juicebox.js"></script>

<script>
    new juicebox({
        containerId: "juicebox-container-1",
        configUrl: "config1.xml",
        galleryWidth: "800",
        galleryHeight: "600",
        backgroundColor: "#222222"
    });
</script>
<div id="juicebox-container-1"></div>

<script>
    new juicebox({
        containerId: "juicebox-container-2",
        configUrl: "config2.xml",
        galleryWidth: "800",
        galleryHeight: "600",
        backgroundColor: "#222222"
    });
</script>
<div id="juicebox-container-2"></div>

Please note that when embedding multiple galleries into a single HTML page, you should load the 'juicebox.js' file only once per page (rather than once per gallery).
Also, be sure to embed each gallery into a unique container (a <div> with a unique 'id').

Please see the Embedding Multiple Galleries support section for online examples.

Alternatively, instead of saving all your gallery XML files in the same directory, you could keep all your galleries separate in their individual folders, upload the complete folders (not just the contents) to your web server and embed the galleries using the baseUrl method as documented here.

Short descriptions for the configUrl and baseUrl configuration options can be found here.

2,313

(7 replies, posted in Juicebox-Pro Support)

I don't have a Mac but check the following path: /Applications/JuiceboxBuilder-Pro/template/jbcore/classic/img/spinner.gif
Otherwise, keep searching your hard drive for the 'spinner.gif' file. It should be there somewhere!

With regard to jAlbum, skins can be installed in two different places (in Program Files or Application Data) but rather than searching, perhaps the easiest thing would be to just repackage the skin with your customized 'jbcore' folder and then install the skin as usual (letting jAlbum place it where it needs to be).

A jAlbum skin is just a zip file with a .jaskin file extension (instead of .zip).

(1) Rename the skin file from 'Juicebox.jaskin' to 'Juicebox.zip' (this may not be necessary depending on how you perform Step #2).
(2) Unzip the file.
(3) Replace the stock 'jbcore' folder with your own ('Juicebox/res/juicebox/jbcore/').
(4) Re-zip the entire 'Juicebox' folder.
(5) Rename the file to 'Juicebox.jaskin'.
(6) Install the skin as usual.

When you initially extract the 'juicebox_pro_1.4.4.2.zip' file, you can find the Pro 'jbcore' folder in
'juicebox_pro_1.4.4.2/web/jbcore/' (as well as in the JuiceboxBuilder-Pro installed program directory) so you could use the 'jbcore' folder from there to at least get your jAlbum skin up and running.

2,314

(5 replies, posted in Juicebox-Pro Support)

The 2 most likely causes are:

(1) A conflicting plugin.
(2) Custom CSS code on your web page (from either your theme or another plugin) which the gallery is inheriting and which is interfering with the gallery display.

First of all, try disabling all plugins (other than WP-Juicebox) and re-enable them one by one (checking your gallery's display after each one) to see if you can find a plugin which is causing your problem.

Also, try temporarily reverting to a default WordPress theme (such as Twenty Sixteen) to see if this solves the problem.

You could also use your browser's developer tools (usually accessed via the F12 key) to see if you can figure out why there is a black box where the gallery should be.

I hope these notes help.
However, if you continue to experience difficulties, then please post the URL to your gallery's web page so that I can see the problem for myself and hopefully help further. Thank you.

2,315

(3 replies, posted in Juicebox-Pro Support)

You're welcome!

2,316

(2 replies, posted in Juicebox-Lite Support)

I'm glad to hear that a reboot seems to have solved your problem.
Just to clarify, there is nothing that you have to do before going to the Customize tab (or skipping it and going straight to Publish).
Hopefully you'll not encounter this strange problem again.

2,317

(5 replies, posted in Juicebox-Lite Support)

I'm glad you've got it working. Thank you for letting me know.

Just for clarification, you cannot use your Flickr User Id for Juicebox's flickrUserName. This configuration option uses your Flickr User Name only.
There is an alternative configuration option named flickrUserId but this is supported by Juicebox-Pro only.
For reference, the Flickr Pro Options can be found here.

Unfortunately, I am not familiar with Adobe Flash HTML5 Canvas documents but it might help to think of a Juicebox gallery as a complete self-contained web site. A Juicebox gallery is essentially a web page ('index.html') with many resource files (CSS, JavaScript, images, fonts, etc.).
If you can load a web page (or a small self-contained web site) into an Adobe Flash HTML5 Canvas document, then you should hopefully be able to load a Juicebox gallery (via the gallery's 'index.html' page).
This would be more like loading a gallery's 'index.html' page into an iframe than actually embedding the gallery into an existing web page by following the regular embedding instructions here. (The gallery is actually embedded into the 'index.html' page with the required embedding code. There is just nothing else on the page.)
I'm not sure if this will help (or if what you are trying to do is even possible) but it might at least point you in the right direction.

2,319

(5 replies, posted in Juicebox-Lite Support)

It looks like your Flickr User Name is Ali Baba El Marchoso. (16652437@N00 is your Flickr User Id.)
I found your Flickr User Name by entering your Flickr Id into this Flickr API Explorer page: https://www.flickr.com/services/api/exp … le.getInfo

Setting the security level to 'High' in Internet Explorer disables JavaScript ('Security Settings -> Scripting -> Active scripting').
Juicebox requires on JavaScript to work. This is mentioned in the banner at the top of our home page.

Use Juicebox to create responsive JavaScript image galleries for your web site, blog or portfolio.

Disabling JavaScript will prevent the gallery from being displayed. There is no way around this.

The only alternative would be to include SEO content code (generated by JuiceboxBuilder-Pro) in your web page. Please see the Search Engine Optimization (SEO) support section for details.

SEO content is added as HTML text and images inside a <noscript> tag. This content will also show on devices that do not support JavaScript. This content is not loaded by JS enabled devices which means it will not interfere with gallery smart preloading.

Try viewing this demo gallery (which includes SEO content code) as an example. If JavaScript is enabled, then the gallery will be displayed. If JavaScript is disabled, then the gallery images will be displayed in a vertical list along with the image titles and captions.
http://www.juicebox.net/demos/pro/sharing/

2,321

(5 replies, posted in Juicebox-Lite Support)

Try adding the following code to your 'AthensSite.css' file:

#Navigation li {
    z-index: 9999;
}

... and then clear your browser's cache before reloading your web page.
This should hopefully work.

2,322

(9 replies, posted in Juicebox-Pro Support)

If you are referring to the Splash Page image (the image that you tap to expand the gallery in Small Screen Mode), then, by default, Juicebox uses the first image image the gallery and center-crops it to fit the gallery area. The first image in the gallery itself (after the Splash Page is tapped) is not cropped. It is displayed in its entirety with its aspect ratio respected.

You could set a specific image for the Splash Page (perhaps more appropriate to the aspect ratio of your gallery) via the splashPageUrl ('Customize -> Splash Page') configuration option.

Otherwise, you could choose to not use the Splash Page by setting showSplashPage="NEVER", in which case, visitors to your web site will initially be presented with the thumbnail page. If you wanted to, you could then set showSmallThumbsOnLoad="FALSE" ('Customize -> Thumbnails') to initially display the first image in the gallery instead of the thumbnail page.

For reference, a list of Splash Page configuration options can be found here.

2,323

(17 replies, posted in Juicebox-Pro Support)

Thank you for the additional testing and screenshots.
Unfortunately, I do not have a solution to your problem but I have notified the developers who will investigate further.

2,324

(17 replies, posted in Juicebox-Pro Support)

Many thanks for the screenshots.

Out of interest, could you please check to see if the same problem occurs with either of the following full page demo galleries. (That way, we can use one of our own galleries as a test case without relying on your own URLs.) Thank you.
http://www.juicebox.net/demos/lite/full/
http://www.juicebox.net/demos/pro/full/

2,325

(3 replies, posted in Juicebox-Lite Support)

I don't know if you will be able to integrate the module into your existing web site but if you run into any difficulties with the module, its author should be able to help you out in the Drupal forum. Ryan is certainly very helpful over there and is much more knowledgable about Drupal than myself.