1,176 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

That gallery you showed me does not have thumbnails at the bottom of the large image. I presume I need to find it in Load Preset. Which was it please?

Set 'Screen Mode' to 'SMALL' in JuiceboxBuilder-Pro's 'Customize -> General' section. (This is just a regular configuration option rather than a 'Preset'.)

On my thumbnail page I have a message "Return to more Images" and this hyperlinks back into my main hurllist index. How do I do this from your thumbnail page? Assuming I do it, how can I get it into yellow.

The thumbnail page in Small Screen Mode displays the Gallery Title (above the thumbnails) so you could use the Gallery Title to display your "Return to more Images" message.
You can use HTML formatting within your Gallery Title (as noted in this FAQ) to turn the text into a link and change the text color to yellow.
Try entering the following as the 'Gallery Title' in JuiceboxBuilder-Pro's 'Customize -> Lite' section.

<a href="../index.html" style="color: #ffff00;">Return to more Images</a>

Please note that the 'href' attribute for the <a> tag can be a relative path (relative to the web page containing the gallery's embedding code) or an absolute path (in the form 'http://www.example.com/index.html').

On my large images I have a watermark "Images by Tony Gamble". I can't see where your watermark is entered.

Watermarks are added via the control panel in the lower left corner of JuiceboxBuilder-Pro's 'Images' tab (check out the first screenshot in the JuiceboxBuilder-Pro User Guide).
JuiceboxBuilder-Pro uses an image for the watermark (not text) and the chosen image is baked into the images when they are resized for the gallery.
Please see the 'Adding Watermarks' support section for a short description of the process.

I am not sure whether you around so foregive me if I do not respond instantly to your replies.

No problem!

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1,177 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

Thanks a lot for your quick answer...

You're welcome!

I forgott to say that I will use Juicebox within Lighthroom. From LR is it also easy to add and to remove pictures???

It is not possible to open an existing gallery in Lightroom so you'd have to recreate the gallery from scratch.
However, this is not as difficult or time consuming as it might sound.
You can save a gallery's images as a Lightroom 'Collection' and you can save a gallery's configuration options as a Lightroom 'Template', like a 'Preset' in JuiceboxBuilder (please see this forum post for details for details).
With this in mind, you can quickly open a 'Collection' of images, apply a 'Template' and then just edit the gallery as required (for example to add or remove images) before exporting it to your hard drive.

Until now I was using jAlbum...

In case you are interested, there is actually a Juicebox skin available for jAlbum which allows you to create a multi-gallery website. You can use a complete folder structure as the album's input and the skin will create a Juicebox gallery for each and every folder within the structure and link all the galleries together via a navigation tree in a side menu.
The Juicebox skin for jAlbum can be found here (and comes bundled with Juicebox-Lite, the free version).

Can you have a look at, and can you tell me if I can do my pages the same with Juicebox (except the templates).

With Juicebox-Pro, you can create as many individual galleries as you like. However, if you would like to link them all together (with a navigation menu), then you would need to do so manually following the examples in the Embedding Multiple Galleries support section (or by using the Juicebox skin for jAlbum).

If you are looking for an automated solution to creating and listing multiple galleries, then you might be interested in another one of our products, namely Showkase.

Showkase is a PHP web application (installed on your web server instead of your computer) which allows you to create a complete portfolio web site (integrating multiple galleries) online.
Showkase has full support for Juicebox-Pro and the galleries can be created within the application itself in a web browser interface (or created with JuiceboxBuilder or the Juicebox plugin for Lightroom and imported).

You can create Gallery Index pages and have as many galleries listed on each Gallery Index page as you wish.
Each gallery is represented by a thumbnail image with the gallery title displayed below and the gallery is opened when the user clicks on the image.
Demo sites created with Showkase can be found here and a sample Gallery Index page can be found here.

Showkase can also create non-gallery pages (About, Basic and Contact pages) where you can add information about yourself (or any other content you like).
All of this is done automatically within the Showkase interface without the need for any manual coding at all.

Showkase can be purchased as Showkase-Standard (which comes with Juicebox-Lite, the free version) or Showkase-Pro (which comes with Juicebox-Pro).
The only difference between Showkase-Standard and Showkase-Pro is the bundled viewer (Juicebox-Lite vs Juicebox-Pro).

More information on the differences between Juicebox and Showkase can be found in this forum post.

I hope this helps.

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1,178 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

1) I would like to know if it is easy to put some new pictures, and to delete some other from a gallery??

Yes, it is very easy to add or remove images from an existing gallery.
You can open a gallery with JuiceboxBuilder (please see here for an overview of JuiceboxBuilder) and you can add or remove image on the 'Images' tab.

2) Shall I everytime re upload everything, or can I upload only a part of the gallery with the new pictures and delete the one I wolud like to delete??

After editing a gallery, you'll need to re-upload the gallery's 'config.xml' configuration file (which lists the images to display in the gallery and also stores the configuration options to be used) and also any new images and thumbnails (to the gallery's 'images' and 'thumbs' folders). There is no need to change the gallery's embedding code (in your gallery's HTML page).

3) Is it possible to have the pictures with exif under them??

JuiceboxBuilder is able to extract the IPTC Document Title (for use as the image's title) and the IPTC Description (for use as the image's caption).
Once the data is extracted from the images, the image title and image caption are displayed in the gallery's caption area.
The only way to extract any other EXIF or IPTC metadata would be to use the Juicebox plugin for Lightroom to create your galleries. (Adobe Lightroom would be required.)
Lightroom has the ability to extract whatever metadata you like from an image (EXIF or IPTC) and the plugin can make use of this for the image titles and captions.
Once the plugin has been installed, you can select the Juicebox web layout, scroll down to the 'Image Info' section, choose 'Edit...' from the drop-down menu (for the image titles or captions) and you'll find the functionality for extracting metadata there. You can build up an image title or caption using whatever custom text and metadata you like.
More details on the Juicebox plugin for Lightroom can be found on the plugin's support page here.

All of the above (adding and removing images using JuiceboxBuilder, uploading the updated 'config.xml' file and extracting EXIF and IPTC data using the Juicebox plugin for Lightroom) are true for both Juicebox-Lite and Juicebox-Pro so you could certainly try things out with Juicebox-Lite before purchasing Juicebox-Pro if you like.
You can download Juicebox-Lite from the download page here.
Be sure to check out our Getting Started guide which will guide you through the process of creating your first gallery with JuiceboxBuilder.

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1,179 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

You're welcome!

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1,180 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

I'm glad you've got it working (and that it was an easy fix).
Thank you for letting me know.

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1,181 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

First of all, please check to see if your gallery is using Juicebox-Lite or Juicebox-Pro. (Juicebox-Lite galleries are limited to 50 images per gallery but Juicebox-Pro galleries are not.)
A Juicebox-Lite gallery will have the Juicebox logo in the lower-right corner. There is no such branding in Juicebox-Pro galleries.
If your gallery is still Juicebox-Lite, then you can upgrade it to Juicebox-Pro by either:
(1) Opening the gallery in JuiceboxBuilder-Pro and re-saving it on the 'Publish' tab.
... or:
(2) Manually replacing the gallery's existing 'jbcore' folder for the version from the Juicebox-Pro v1.5.1 download zip package ('juicebox_pro_1.5.1/web/jbcore').
After upgrading a gallery, be sure to clear your browser's cache before reloading your gallery's web page to ensure that your browser is not using older cached files.

If your gallery is sourced by a Flickr account, then you may need to increase the value of the flickrImageCount configuration option (on JuiceboxBuilder-Pro's 'Images' tab) from its default value of 50 to something higher.
Please note that when using Flickr as a source of images, the maximum number of images which can be displayed in a Juicebox-Pro gallery is 500. This limit is imposed by Flickr rather than Juicebox-Pro itself.

I hope this helps.
If you continue to experience difficulties, then please post the URL to your gallery's web page so that I can take a look at the problem for myself and hopefully help further. Thank you.

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1,182 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

The closest that you could get to this with Juicebox would be to display your gallery in Small Screen Mode (usually used on mobile devices) where thumbnails and images are displayed on separate pages (so that the main images can be given as much space as possible on small screens).

When the gallery is initially displayed, the user will be presented with a grid of thumbnails from which a main image can be selected.
When a thumbnail is selected, the thumbnail page is replaced with the chosen image (and the user can then navigate through the main images).
The user can return to the thumbnail page by clicking the 'Thumbnail' button on the gallery's Button Bar.

You can force a gallery to be displayed in Small Screen Mode by setting screenMode="SMALL" (in JuiceboxBuilder-Pro's 'Customize -> General' section).
Please note that screenMode is a Juicebox-Pro configuration option which is not supported by Juicebox-Lite, the free version.
For reference, a complete list of configuration options can be found here.

All thumbnails will be the same size as each other but you can determine the size via the thumbWidth and thumbHeight configuration options.

More information about Screen Modes can be found in the Gallery Tour.

Here's a demo gallery using Small Screen Mode.

I hope this points you in the right direction.

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1,183 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Not that I'm aware of, although it would be wise to always ensure that your version of AIR is kept up-to-date.

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1,184 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

When Adobe announced the proposed end-of-life for Flash (in this blog entry dated 25 July 2017), they also posted this forum post (on the same day) regarding AIR.
The takeaway from the forum post seems to be this quote:

Adobe remains committed to AIR and we believe it continues to be a great desktop and mobile development platform.

As far as I am aware, there has been nothing to suggest that anything has changed in this regard since then (with new features being introduced in the latest version of AIR, rather than it being just a bugfix release, which is encouraging).

It is sad to hear that Adobe are dropping Muse from their portfolio but Muse and AIR are two very different products and the news regarding Muse should, hopefully, have no bearing on the future of AIR.

In any case, if Adobe were to ever retire AIR, I'm quite sure that the Juicebox developers would find another suitable platform to provide users with a quick and easy way to create and edit galleries (like JuiceboxBuilder does today).
However, it looks like it may not come to this (at least in the short term, not knowing what might happen over at Adobe).

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1,185 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

Thank you for the additional notes.

I have now been able to reproduce the problem that you reported (summary below) and have notified the developers who will investigate further and hopefully fix the issue for a future version.

In the meantime, as you have discovered, you can open a gallery via the 'Open Gallery...' button on the 'Start' tab.

Thank you for reporting this issue.

Steps to reproduce problem:
(1) Open JuiceboxBuilder-Pro
(2) Go to 'Gallery -> New' from the drop-down menu at the top or click the 'New Gallery...' button on the 'Start' tab
(3) Go to 'Gallery -> Open...' from the drop-down menu at the top
(4) Select a gallery in the 'Select Gallery Folder...' pop-up dialog window -> gallery does not open

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1,186 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

So: 'Gallery -> Open...' (from the drop-down menu at the top) doesn't work and the 'Open Gallery...' button (on the 'Start' tab) works.

That's weird. I'm pretty sure both options will call the same function.
At least you have a workaround (use the 'Open Gallery...' button instead of the 'Gallery -> Open...' menu option).

Out of interest, does the 'Gallery -> New' menu option work?

I'm really not sure what might be causing this problem. I still think there's a chance that something might be blocking the 'Select Gallery Folder...' pop-up dialog window from being opened but why this would happen via the drop-down menu but not via the button on the 'Start' tab is a bit of a mystery.

Have you tried my two suggestions above yet (to temporarily disable any security software and manually delete the two folders I listed)?
Also, please try completely uninstalling JuiceboxBuilder-Pro and then reinstalling the application to see if this helps.

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1,187 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

1. When I use the menu Gallery/Open nothing happen. I need to Click on Start and then use the button New Gallery...

Are you saying that 'Gallery -> Open...' (from the drop-down menu at the top) and the 'Open Gallery...' button (on the 'Start' tab) both do nothing but that both 'Gallery -> New' (from the drop-down menu at the top) and the 'New Gallery...' button (on the 'Start' tab) both work as expected?
If so, it sounds like something might be blocking the 'Select Gallery Folder...' dialog window from being opened.
If you have any security software installed on your computer, try temporarily disabling it (or make an exception within it for JuiceboxBuilder-Pro) to see if this makes a difference.

Normally, if there is a problem with the 'Open Gallery...' button, then there is a problem with the 'New Gallery...' button, too.
Several users who have reported such issues have been able to resolve their problems by closing JuiceboxBUilder-Pro and manually deleting the following folders.

~/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro
~/Library/Preferences/JuiceboxBuilder-Pro

Also, please take a look at this forum thread in case any information within it helps.

2. Does the Juicebox license allows me to share the files (images, jbcore, thumbs, config.xml, index.html) of the galleries created with others people, for example zipped in a file to download, to use offline?

Unfortunately, the Terms of Use do not allow redistribution of the the source code (which is within the 'jbcore' folder). Here's the relevant quote:

Redistributing or reselling the Juicebox source code is prohibited.

A Single-Site license would allow you to use Juicebox in an offline environment (for example, in a kiosk at an event or on an intranet) but you would not be able to distribute galleries which include the 'jbcore' folder.

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1,188 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

You're welcome!

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1,189 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Lite Support)

That's very strange and not something I've seen before.
I'm not sure what might be causing your problem other than perhaps a corrupt image.
Try creating a fresh gallery with some completely different images (and save the gallery to a new empty folder) to see if the problem happens with this new gallery.

It would certainly help if I could replicate the problem myself so, if you continue to experience the problem, please provide the following:
(1) Please let me know what version of JuiceboxBuilder-Lite you are using.
(2) Please also let me know what configuration options and image dimensions you set in JuiceboxBuilder-Lite.
(3) Please zip some sample images (your source images that the problem happens with), upload them somewhere and post a link so that I can use the same images that you use.
(4) Please let me know the exact steps that you take to reproduce the problem. I'll try to duplicate exactly what you are doing to see if the problem happens on my computer, too.

Thank you.

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1,190 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

... I cannot use a Home icon.

If you really wanted to, you could change the icon used for the Back Button to a custom icon more suited to the page that your Back Button redirects to.
If you'd like to try this, please take a look at the Using Custom Icons support section in the Theming Guide.
The IcoMoon library might have an icon that you could use for your mailing list link, otherwise you could create a new icon yourself.

I guess I could or should get the same "click" result with a shorter backButtonText, I'm going to try to change it.

Yes. There's no need to change the backButtonUrl (the URL associated with the Back Button). Just change the backButtonText to something shorter than "More Pascal RIBEN Galleries", for example "Mailing List".

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1,191 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

A Juicebox gallery is essentially just a regular HTML <div> on a web page (with the gallery as its content).
By default, a Juicebox gallery will be justified to the left-hand side of the web page that it is embedded into, just like any other <div>).

If your Juicebox gallery has a galleryWidth of 100% and is the only content on its web page, then it will be horizontally centered as there will be nothing to its left or right in the browser window.

If you want to horizontally center a Juicebox gallery within its parent container, then try changing:

<div id="juicebox-container"></div>

... to:

<div id="juicebox-container" style="margin: 0 auto;"></div>

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1,192 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Your post above quotes a reply I gave to a user in the forum over 4 years ago (in this thread).

Do you have a problem with the WP-Juicebox?
If so, please describe the problem and post a link to your gallery's web page so that I can see the problem for myself and hopefully help further. Thank you.

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1,193 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Please try upgrading your galleries to the latest version (v1.5.1) as many bugs have been fixed since v1.4.2 and upgrading may fix your problem without any further action.
Please see the Version History page for a full list of changes between versions.

Full instructions for downloading the latest version and upgrading existing galleries can be found on the Upgrading Juicebox support page.
Essentially, all you need to do to upgrade an existing gallery is replace its 'jbcore' folder with the 'jbcore' folder from the Juicebox-Pro v1.5.1 download zip package ('juicebox_pro_1.5.1/web/jbcore').

If this does not resolve your problem, then please see this FAQ which deals with the issue you described and might help.
My images show locally, but not when I upload them to my website. Why?

I hope these suggestions help.
However, if you continue to experience difficulties, then please post the URL to your gallery's web page so that I can see the problem for myself and hopefully help further. Thank you.

Go to forum: Juicebox-Pro Support

1,194 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

This is due to your long backButtonText ("More Pascal RIBEN Galleries").
In Small Screen Mode (on mobile devices), the Back Button and Button Bar share the same horizontal space.
Space is reserved for the Back Button and, once this has been displayed, the remaining space is used for the Button Bar (which will wrap within the available space if necessary). This avoids the Back Button and Button Bar overlapping each other.
With your long backButtonText, there is enough space to the right of it (on your device) to display only one Button Bar icon (which is why it wraps to display all the icons in a single column).
If you were to reduce your backButtonText to something shorter (like "Home", for example) or use the 'home' icon (by setting backButtonUseIcon="TRUE"), then the Button Bar would have more space to display icons in a row.

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1,195 Reply by Steven @ Juicebox

(19 replies, posted in Juicebox-Pro Support)

That's great! Thank you for letting me know.

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1,196 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Pro Support)

@matthewswift

I understand your desire to try to adapt Juicebox-Pro to do something that you would like it to do (but that it was not designed to do). However, it looks like you may have unpacked the source code and, unfortunately, modifying the source code is not supported. This is noted in the FAQ below:
Does Juicebox-Pro include the source code?

Thank your for posting your suggestion in the Feature Request forum thread, though, where it will be seen by the developers who will at least consider it for inclusion in a future release (although I have no way of knowing which requests will be chosen for implementation).

(Incidentally, I'm not sure what might have changed between v1.5.0 and v1.5.1 to break your modification. Whatever the change was, it would have been made for the sake of functionality rather than to prevent users from adapting the software.)

Thanks again for making your suggestion known.

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1,197 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

You're welcome!
I'm glad you've got it working. Thank you for letting me know.

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1,198 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Just increase the inactivityTimeout value from its default value of '4' (seconds) in JuiceboxBuilder-Pro's 'Customize -> Main Image' section.

Alternatively, you can have the overlay never auto-hide by either setting inactivityTimeout to '0' or showImageOverlay (also in the 'Main Image' section) to 'ALWAYS'.

You could also display the Info Button on the gallery's Button Bar by setting showInfoButton to 'TRUE' (in the 'Button Bar' section) to allow visitors to your website to toggle the overlay on and off (by clicking the Info Button).

For reference, short descriptions of all configuration options can be found on the Config Options page.

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1,199 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

You're welcome!

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1,200 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

It is likely that you have found a post referring to WP-Juicebox (the Juicebox plugin for WordPress) as this plugin has a file named 'config.php'.
However, if you are creating or editing a gallery with JuiceboxBuidler-Pro and do not want the image filename to be used as the image title (which is the default setting), then just go to 'Images -> Titles -> Use None' from the drop-down menu at the top (and then save your gallery on the 'Publish' tab).

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