5,426 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

With the purchase of Juicebox Pro with SVmanager = are there any discounts or coupons to buy both together?

No. There is currently no bundle option for purchasing Juicebox-Pro together with svManager.

Can svmanager password protect galleries? If juicebox can't?

No. Please see these svManager forum threads for further information:
http://www.simpleviewer.net/forum/viewt … p?id=10823
http://www.simpleviewer.net/forum/viewt … p?id=13808
http://www.simpleviewer.net/forum/viewt … p?id=15880

Is it possible to link a gallery/image to an external page?

Yes. Set imageClickMode="OPEN_URL" and when clicking on a main image in the gallery the user will be taken to the corresponding linkURL in the gallery's XML file (which will open in a new window or tab specified by the linkTarget).

Can svmanager  and/or juicebox pro - disable right click (to stop people saving images)?

In Juicebox, you can set showOpenButton="FALSE" to disable the 'Open Image in New Window' button.
However, neither Juicebox not svManager disable any browser right-click options.
Even incorporating JavaScript to disable the right-clicking of images will not prevent a determined user from tracking down and saving your image via the 'View Source' option in their browser.
Also, you cannot prevent a user from taking a screenshot of your gallery, though you can Watermark your images using JuiceboxBuilder-Pro which may deter users from doing so.

And just to be sure - everything svmanager and juicebox pro is responsive & mobile

Juicebox itself is mobile-friendly (and so is SimpleViewer) but svManager manages other Flash-only galleries (AutoViewer, PostcardViewer and TiltViewer) which will not be displayed on mobile devices and in browsers which do not have Adobe Flash Player installed and enabled.
There are many sample Juicebox galleries on the Demos page which you can try out in your browsers and mobile devices.
Also, there is a sample svManager installation which you can also try out here.
The resulting web site from the sample svManager installation can be seen here.

Go to forum: Juicebox-Pro Support

5,427 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Lite Support)

1) Can juicebox include MP3 audio music?

Juicebox-Pro includes the ability to play an audio track via the Audio Options.
You must provide your chosen audio track in two formats: OGG (for Firefox) and MP3 (for other browsers).
Please see the Adding Audio section of the Creating Galleries page for details.

2) I don't need this functionality just yet, but what about videos?

Juicebox-Pro does not support videos.
Please see this FAQ for details:
Will Juicebox load things other than images?

Go to forum: Juicebox-Lite Support

5,428 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Lite Support)

Please see my reply to your query in this forum thread.

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5,429 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

1) Have a gallery that is private with a "password"

In other words - password protected galleries? Can Juicebox do that?

No. Password protection would have to be done at server level.
Try a web search with terms such as 'password protect directory htaccess' for further information.

2) Create a number of galleries within 1 juicebox? (i.e. canada, europe, travel) - otherwise I have to create each separate and then embed into my photo site.

For an automated solution to multiple-gallery support, you might like to take a look at either:

(1) svManager
This is a separate product (a PHP web application) which allows you to create and manage galleries online through a web browser interface.
You can create Juicebox galleries with svManager itself or you can create Juicebox galleries by another method (such as JuiceboxBuilder-Pro), upload them to your web server and import them into your svManager installation.
svManager creates an index page of all listed galleries comprising thumbnails which link to the individual galleries.
Here is a sample svManager index page.
You can try svManager via the online demo here.

... or:

(2) Juicebox Skin for jAlbum
jAlbum is a desktop application which allows you to create a multiple-gallery album in a single action.
When using the Juicebox skin, you can drag and drop a complete folder structure into jAlbum's main window and click 'Make Album'.
The resulting album will have a separate Juicebox gallery for each and every folder/subfolder in your input structure and all the galleries will be linked together via a JavaScript navigation tree.
Here is a sample album created by jAlbum and the Juicebox Skin.

For a manual solution to multiple-gallery support, please see the Embedding Multiple Galleries section of the 'Juicbebox - Embedding Guide' which covers 'Multiple Galleries on Separate HTML Pages' and 'Multiple Galleries on One HTML Page'.

All of the above applies equally to Juicebox-Lite and Juicebox-Pro.
Both svManager and the Juicebox skin for jAlbum can be upgraded from Lite to Pro if desired.

Go to forum: Juicebox-Pro Support

5,430 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Lite Support)

I have downloaded and installed into Lightroom 3.6 - your application and it comes back with an error "Cannot Find Config .XML file"

However everything has been installed correctly.

Please tell me how to fix this?

The Juicebox plugin for Lightroom requires Lightroom 4 for full functionality (as stated on the Lightroom Plugin page).

Never Mind - it says this in the Lightroom window - but when I upload it, Juicebox works and works great...

As you have discovered, the Live Preview window does not function in Lightroom 3 but this does not affect the ability to successfully create a Juicebox gallery via the 'Export...' button.

I suppose, I need to buy for PRO to remove the link and word "juicebox"...

Yes. Juicebox-Pro automatically removes the Juicebox badge/link from the bottom-right corner of the gallery.

what else does the PRO version do?

Check out the Lite vs Pro comparison chart on the Download page.
For a full list of configuration options available to Pro users, please see the Config Options page. The Pro Options (which are not available to Lite users) are clearly marked in the side menu.

Go to forum: Juicebox-Lite Support

5,431 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Lite Support)

Try the following (which does not require you to modify the embedding code or any paths in your gallery's XML file).

(1) Download and install the Dropbox client program (from this web page)
(2) Create your Juicebox gallery with the method of your choice (e.g. JuiceboxBuilder-Lite v1.1.1)
(3) Drag and drop the entire gallery folder (not just the contents) into the 'Public' folder within the newly created Dropbox folder on your computer
(4) Navigate towards your gallery's 'index.html' file (within 'username/Dropbox/Public/gallery_folder/'), right-click it and select 'Dropbox -> Copy public link'
(5) Embed your gallery using an <iframe> whose 'src' attribute points towards the 'index.html' page within your gallery folder (the URL you copied in Step #4 above), e.g.

<iframe src="URL_to_gallery_index_page" width="800" height="600" frameborder="0" scrolling="no"></iframe>

Go to forum: Juicebox-Lite Support

5,432 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Lite Support)

It looks like the 'full.html' file is missing from your gallery's 'jbcore' folder.
Try re-uploading the complete 'jbcore' folder from the Juicebox-Lite download zip package to your web server.

Go to forum: Juicebox-Lite Support

5,433 Reply by Steven @ Juicebox

(21 replies, posted in Juicebox-Pro Support)

Can you confirm now that you also see a flickering?

Yes. My colleague has been able to see the flickering on an iPad 1 and this has now been logged as a bug.

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5,434 Reply by Steven @ Juicebox

(21 replies, posted in Juicebox-Pro Support)

Do you have a minimal example which does not load your external CSS? The less code on the page to start with, the less we have to eliminate as a possible cause for the problem.
The CSS contains very generalized code and applies certain CSS rules to all div, p, h1 and h2 elements on the page (including those in the gallery).
The CSS may not be the cause of the problem but if it is not there to start with, then we do not need to wonder whether or not it is somehow conflicting with the gallery.

Go to forum: Juicebox-Pro Support

5,435 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Pro Support)

I realy wanted to use the 'Expand Gallery' button but with the <iframe> that doens't work.
Is there another option so I can use the 'Expand Galley' button again?

No. When using an <iframe> the Expand Button is automatically disabled (because it would not function correctly within an <iframe>) and there is no way around this.

I stil think it's strange that the 'recommended' BaseURL option doens't work with the Internet Explorer.

The baseUrl method works fine in Internet Explorer when using standard URLs. I think it is your use of the shebang/hashbang ('#!') that is causing the gallery to fail in Internet Explorer when it has to resolve relative paths.
Did you try using absolute URLs for your configUrl and/or baseUrl and all your imageURLs and thumbURLs?
You seem to have had some success when using absolute URLs for both the configUrl and baseUrl (empty gallery rather than error message) so this implies that using absolute URLs worked for defining the path to XML file. Using absolute URLs for the imageURLs and thumbURLs should do likewise for the images themselves (and Internet Explorer does not need to worry about the shebangs/hashbangs when resolving relative paths).

Go to forum: Juicebox-Pro Support

5,436 Reply by Steven @ Juicebox

(21 replies, posted in Juicebox-Pro Support)

When I first reported the flickering my navigation menu and my footer was affected.
Now only my footer is flickering on image load/transition, my menu is no longer flickering.

Something must have happened to initiate this change in behavior.
Did you change any code, did you upgrade your Mobile Safari/iOS version, has something changed on your web server?

Browse through any of my galleries on an iPad 1 in landscape view and the footer should be flickering on every image load/transition.

Please post a URL to such a gallery so that I know I am definitely looking at a gallery which exhibits this behavior on your iPad. Thank you.

Go to forum: Juicebox-Pro Support

5,437 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

I notice that your gallery uses Juicebox-Lite v1.0.2.
Please try upgrading your gallery to the current version (v1.1.1) as many bugs have been fixed since v1.0.2 and upgrading your gallery may fix the problem without further ado.
The following bug was fixed in v1.1.0.

FIXED - Closing an expanded gallery takes you to the top of the HTML page

Please see the Juicebox Version History for a full list of bug fixes.
For instructions on how to download the latest version of Juicebox-Lite and upgrade existing galleries, please see this web page.

Go to forum: Juicebox-Pro Support

5,438 Reply by Steven @ Juicebox

(6 replies, posted in Juicebox-Pro Support)

It may be possible to force a browser to cache all the required files using a cache manifest file but I have just tried this and have not been successful to get it to work in Mobile Safari. Even if it did work, listing all images in such a file may initially slow down the gallery whilst the images are being cached.

Go to forum: Juicebox-Pro Support

5,439 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Pro Support)

Using absolute URLs throughout your gallery (for the configUrl and/or baseUrl and imageURLs and thumbURLs) should work fine.

However, a possible workaround would be to embed your gallery using an <iframe> instead of the baseUrl embedding code, which is documented as Option #2 here.
(1) Create your gallery with JuiceboxBuilder-Pro
(2) Upload the complete gallery folder (not just the contents) to your web server via FTP
(3) Embed the gallery in your web page using an <iframe> such as:

<iframe src="http://www.mebel.nl/test/pictures/vaals/index.html" width="800" height="600" frameborder="0" scrolling="no"></iframe>

... ensuring that the 'src' attribute of the <iframe> points towards the HTML index page inside your gallery's folder.

Go to forum: Juicebox-Pro Support

5,440 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Pro Support)

Under any resizing of the browser window there is a large gap both above and below the main image (Chrome).

If you resize your Chrome browser window vertically to reduce the height, you should see the space between the main image and the thumbnails reduced.
If you reduce the height of your browser window enough, you should see the main image virtually touch the top of the thumbnails.

As Felix says, there are a couple of things you could do.
(1) Increase the dimensions of your main images. I notice that your first main image is 500 x 375. If you were to increase the dimensions of your main images, they would better fill the available image area when using imageScaleMode="SCALE_DOWN". (When using JuiceboxBuilder to create a gallery, the default dimensions used when resizing images are 1024 x 768 which is ususally a good compromise between image dimensions, file size and quality.)
(2) Set imageScaleMode="SCALE" so that your small main images are scaled up to better fill the available image area.
After making such a change, you may have to clear your browser's cache before reloading the gallery.

Incidentally, I notice that your web page has 10 opening <div> tags but only 8 closing </div> tags.
You can check your page for HTML errors (and then fix the errors reported) using the W3C Markup Validation Service. Once the code on your web page validates, the page will be rendered by browsers with greater predictability and consistency across different browsers.

Edit:

Still loads of whitespace.

Now that you have changed your test gallery, there is no gap between the top of the main image and the top of the gallery and there is only a minimal gap (the thumbPadding) between the bottom of the main image and the top of the thumbnails (due to the use of much larger images).

Go to forum: Juicebox-Pro Support

5,441 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

I think this is due to a known bug which has been addressed and will be fixed in the next version whereby the gallery is not displayed in IE7 when the background color has an alpha transparency value of zero.
In the meantime, the workaround is to not use background transparency and to set the background color as a 6 digit hexadecimal color code, e.g. '#222222', or to use the rgba notation but to set the alpha channel to '1', e.g. 'rgba(34,34,34,1)'.

Go to forum: Juicebox-Pro Support

5,442 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Pro Support)

Then I added the configUrl: 'http://www.mebel.nl/test/pictures/vaals/config.xml'.
No error but the screen is empty.

This could be because the 'config.xml' file is now found OK but the images (referenced within the XML file) cannot be found.
Try using absolute URLs for the imageURL and thumbURL entries in your gallery's XML file or remove the use of the '#!' characters in your URLs.

Go to forum: Juicebox-Pro Support

5,443 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Pro Support)

This could be due to your URLs having '#!' in them.
Try using an absolute URL for the baseUrl in your gallery's embedding code:

baseUrl: 'http://www.mebel.nl/test/pictures/vaals/'

Alternatively, try specifying the path to your 'config.xml' file using the configUrl option and an absolute URL in your gallery's embedding code.

configUrl: 'http://www.mebel.nl/test/pictures/vaals/config.xml'

Go to forum: Juicebox-Pro Support

5,444 Reply by Steven @ Juicebox

(4 replies, posted in Juicebox-Pro Support)

The gallery should be displayed in both the main WordPress page and in its own post page as the same shortcode handler method is used (to process the shortcode tag and convert it into embedding code) in both cases.
Perhaps your current WordPress theme disables the processing of shortcode tags on the main page.
Try temporarily reverting to the default WordPress theme and then reload your main page to see if the gallery is displayed.
If it is, then perhaps you can change your theme's shortcode handling behavior within its Dashboard settings.

Go to forum: Juicebox-Pro Support

5,445 Reply by Steven @ Juicebox

(7 replies, posted in Juicebox-Pro Support)

Changing the gallery's dimensions should not alter the responsiveness of the gallery.
If you can upload both galleries and post URLs to them so that I can compare them side by side, I will be happy to take a look.
Please let me know what you experience to be less responsive in the 500 x 400 gallery (e.g. thumbnail navigation, image navigation, clicking on Button Bar buttons).

The space you refer to is likely due to a number of factors:
(1) The dimensions of the gallery
(2) The value given to the imageScaleMode option
(3) The aspect ratio of the main image
(4) The aspect ratio of the user's browser window

If setting the gallery's dimensions to fixed pixel values rather than percentages, then #4 above does not come into play (as the gallery's size is fixed and the gallery will not be resized dynamically to fit the available browser window space).
If setting the gallery's dimensions to percentages, then if you resize your browser window, you will likely see the space reduce in size.
Changing the imageScaleMode will change how the main image fills the available image area space.
Possible values for the imageScaleMode option are SCALE_DOWN, SCALE, FILL, STRETCH and NONE.
Please see the Main Image Options section of the 'Juicebox Configuration Guide' for descriptions of these values.

You may also wish to make sure that the imagePadding option is set to zero to minimize the amount of space around your main images.

Go to forum: Juicebox-Pro Support

5,446 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Pro Support)

Try completely clearing your Internet Explorer's cache before reloading the gallery.
If this does not help, please post the URL to your gallery so that I can take a look.

Go to forum: Juicebox-Pro Support

5,447 Reply by Steven @ Juicebox

(21 replies, posted in Juicebox-Pro Support)

No. contactgeoff has not yet replied.

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5,448 Reply by Steven @ Juicebox

(21 replies, posted in Juicebox-Pro Support)

@captureme

The problem redwings is having (regarding flickering text) may be unrelated to your original problem as the text redwings refers to is the Gallery Title text (and may have something do do with the fact that @font-face is being used) rather than non-gallery-related text elsewhere on the page.

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5,449 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Thank you for reporting.
This is a known bug which has been addressed and will be fixed in the next version.

not sure if it is working in safari or mozzila.

The bug affects Google Chrome only (Safari and Firefox remain unaffected).

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5,450 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

The default value for screenMode is 'AUTO' so setting screenMode="AUTO" will not make a difference to a gallery which does not already set screenMode to either 'SMALL' or 'LARGE'.
You would need to set either showSplashPage="NEVER" (to disable the Splash Page) or set screenMode="LARGE" (to force Large Screen Mode to be used).
In Small Screen Mode, the Splash Page is displayed in place of the gallery at the same dimensions as the gallery (as defined in the gallery's embedding code). The size of the Splash Page cannot be changed.

Go to forum: Juicebox-Pro Support