5,276

(5 replies, posted in Juicebox-Pro Support)

As I mentioned above, I have already notified the developers of this but I would also encourage you to post feature requests in this forum thread. It keeps them all together and ensures that they are not overlooked. Thank you.

5,277

(17 replies, posted in Juicebox-Pro Support)

The drop shadows for both the thumbnails and main images are now configurable (independently of each other) within the JuiceboxBuilder-Pro interface (as of v1.2.0). There is no longer the need to manually edit the 'juicebox.css' file.
In JuiceboxBuilder-Pro, to remove the drop shadow for the thumbnails, go the the 'Customize -> Thumbnails' section and set 'Thumb Shadow Blur' to '0'.
Likewise, to remove the drop shadow for the main images, go the the 'Customize -> Main Image' section and set 'Image Shadow Blur' to '0'.
After making changes to a gallery, you may need to clear your browser's cache before reloading the gallery in order to see the changes.

5,278

(6 replies, posted in Juicebox-Pro Support)

You could point each Juicebox gallery created by svManager towards the master 'jbcore' folder by editing the 'svmanager/plugins/juicebox/jbmaster/index.php' file in a plain text editor and changing line 27 from:

<script src="jbcore/juicebox.js"></script>

... to:

<script src="http://www.example.com/svmanager/plugins/juicebox/jbmaster/jbcore/juicebox.js"></script>

... changing 'www.example.com' in the example above to your own domain name.
The 'jbcore' folders in each gallery folder would then become redundant (though deleting them may have unwanted knock-on effects within the svManager admin area which expects the folders to be there).
Please note that the line number refers to svManager v1.8.3.

If creating your Juicebox galleries with Lightroom and importing them into svManager, you would need to manually alter the path to the 'juicebox.js' file (in each gallery's 'index.html' file) to point to the master 'jbcore' folder within your svManager installation. However, by doing so, you would be unable to view the gallery locally and it would function only when uploaded to your web server.

5,279

(5 replies, posted in Juicebox-Pro Support)

That's great news! Thank you for testing and reporting back.
I am not sure if this bug was tackled directly but it looks like it may have been related to another bug which has been fixed in v1.2.0. Please see the Juicebox - Version History for a full list of changes.

Yes. Many bugs were fixed in v1.2.0.
Please see the Juicebox - Version History for a full list of changes.

5,281

(11 replies, posted in Juicebox-Pro Support)

Yes. This bug was fixed in v1.2.0.

FIXED - Blue Selected Area on User Nav

Please see the Juicebox - Version History for a full list of changes.

I am glad that you are no longer seeing this issue.
Thank you for reporting back.

5,282

(6 replies, posted in Juicebox-Pro Support)

BTW. is there any side effects using both the plugin and the manual method?

No. Just make sure that all galleries are of the same version. Otherwise, if multiple different 'juicebox.js' files are loaded on the same page, one will take precedence over the other(s) and you may experience unexpected results.
If the WP-Juicebox plugin is enabled, then the 'juicebox.js' file from within the plugin will already be loaded on the page and you will not need to include the call to 'juicebox.js' within your manually embedded Juicebox gallery.

It also looks like that svmanager requires jbcore to be in the directory where the gallery resides.

That is correct. svManager (unlike WP-SimpleViewer) creates an individual folder for each gallery and copies the master 'jbcore' folder into each gallery folder.

Or is there a means to have svmanager also to use single instance of jbcore?

This is not possible through any of svManager's preconfigured options. It would require modification of the svManager source files.

I am glad that your problem has been resolved.
Thank you for posting back to let me know.

5,284

(6 replies, posted in Juicebox-Pro Support)

I am glad that your problem has been resolved.
Thank you for posting back to let me know.

5,285

(6 replies, posted in Juicebox-Pro Support)

Ensure that all parent containers of your gallery (up to and including 'body' and 'html') have heights set via CSS.
Try adding the following code to your web page's <head> section:

<style type="text/css">
    body, html {
        height: 100%;
    }
</style>

Otherwise, set your gallery's height (in the embedding code) to an absolute pixel value rather than a percentage.

5,286

(6 replies, posted in Juicebox-Pro Support)

Thumbnails:

First of all, please see this Juicebox support section on Screen Modes.
Setting showLargeThumbs="FALSE" will initially hide the thumbnails in Large Screen Mode.
If you wish to prevent the viewer of your gallery from ever being able to show the thumbnails, you should also set showThumbsButton="FALSE".
Setting showSmallThumbs="FALSE" will disable both the thumbnail page and the thumbnail button in Small Screen Mode.

Other observations:

All galleries created by WP-Juicebox share the same 'jbcore' folder.
This allows the user to upgrade all galleries in a single action, when a new version of Juicebox is released, by replacing the 'jbcore' folder in the 'wp-plugins/wp-juicebox/' folder.
When WP-Juicebox is enabled, the 'wp-plugins/wp-juicebox/jbcore/juicebox.js' file is automatically loaded on the page.
Therefore, if embedding galleries manually into WordPress (instead of using WP-Juicebox), then you should deactivate WP-Juicebox.

And one more question:

When embedding your gallery manually, your WordPress theme is inserting <p>, </p> and <br /> tags throughout your embedding code.
If you are not already doing so, try inserting your embedding code into your post with the method of entry set to 'HTML' rather than 'Visual'.

5,287

(11 replies, posted in Juicebox-Lite Support)

No problem. I appreciate your input.

5,288

(11 replies, posted in Juicebox-Lite Support)

Sure. I can confirm that your suggestion of adding:

# Juicebox skip/bypass rule
RewriteCond %{REQUEST_URI} ^/wp-content/plugins/wp-juicebox/ [NC]
RewriteRule . - [S=13]

... to the root .htaccess file works fine, although I had to change it to the following in my own WordPress installation:

# Juicebox skip/bypass rule
RewriteCond %{REQUEST_URI} ^/wordpress/wp-content/plugins/wp-juicebox/ [NC]
RewriteRule . - [S=13]

...  so Skippy should use:

# Juicebox skip/bypass rule
RewriteCond %{REQUEST_URI} ^/skippy/wp-content/plugins/wp-juicebox/ [NC]
RewriteRule . - [S=13]

5,289

(11 replies, posted in Juicebox-Pro Support)

I have just tried viewing your gallery again in both Mobile Safari and Chrome 21 on my iPod Touch and the gallery functions correctly in both browsers (the gallery displays correctly when I tap the Splash Page).
There seems to be no problem with your gallery's embedding code and all seems well when I view the gallery myself.

A few things to try which may not solve the problem but might get us closer to finding a solution are:
(1) Try opening the gallery's XML file directly in your browser and then try viewing the gallery afterwards: http://www.capturingnaturesimages.com/CNI2012/gallery/songbirds/config.xml
(2) Try downloading and using the Chrome Browser App (free) on your iPhone to see if your gallery works in this browser on your iPhone.
(3) Try using an absolute URL for the baseUrl in your gallery's embedding code, i.e.:

baseUrl: 'http://www.capturingnaturesimages.com/CNI2012/gallery/songbirds/',

5,290

(11 replies, posted in Juicebox-Lite Support)

@AITpro

Thank you for your input. Hopefully your suggestions will solve Skippy's problem.

5,291

(5 replies, posted in Juicebox-Pro Support)

@GuillaumeMenant

Yes. You can always download the latest version of Juicebox-Pro using the link from your purchase email.
If you cannot find your purchase email or your link has expired, please fill in this Upgrade Request Form to request a new download link.

For more information on downloading the latest files, please see the Upgrading Juicebox section of the support pages.

5,292

(2 replies, posted in Juicebox-Lite Support)

This is a known issue (a long Gallery Title running into thumbnails in Small Screen Mode).
A bug report has been logged and we are currently investigating possible solutions.
Hopefully, a fix will be included in the next version of Juicebox.
At the moment, the only workaround would be to use a shorter Gallery Title.

5,293

(1 replies, posted in Juicebox-Lite Support)

No. Your Flickr images must be made Public in order for them to be returned in an API search such as that performed by Juicebox to fetch the images from Flickr's servers.

I have successfully made 7 galleries so far, but I cannot get my 8th and final one made.

Were all 7 successful galleries made with JuiceboxBuilder-Lite v1.2.0 or were they made with a previous version of JuiceboxBuilder-Lite prior to attempting to create Gallery #8 with v1.2.0?

After adding photos, I click on Customize, which shows a question mark in each picture instead of the picture itself.

Do the thumbnail images display OK on the 'Images' tab or do the question marks appear only in the live preview window on the 'Customize' tab and in the generated gallery?

If the problem occurs only with certain images (i.e. those for Gallery #8), perhaps you could upload several of the original images and provide a download link so that I can try them for myself and see if I can replicate the problem on my own system. Thank you.

5,295

(11 replies, posted in Juicebox-Lite Support)

Unfortunately, I do not know what code in your .htaccess file may be causing the problem but now that you have found that the problem is related to BulletProof Security, you may find further help in the BulletProof Security forum.
I notice there are many forum posts which deal with 403 errors. Perhaps searching though the forum will provide a solution to your problem.

5,296

(5 replies, posted in Juicebox-Pro Support)

To install JuiceboxBuilder-Pro v1.2.0 successfully, you will need to uninstall the previous version of JuiceboxBuilder-Pro before installing v1.2.0:

    • Mac: Delete the 'JuiceboxBuilder-Pro' file from the Applications folder and then empty your Trash
    • Windows: Use 'Control Panel -> Programs -> Uninstall a program'

5,297

(4 replies, posted in Juicebox-Pro Support)

This bug has now been fixed in v1.2.0. Please see this Juicebox Blog entry for further details.

This bug has now been fixed in v1.2.0. Please see this Juicebox Blog entry for further details.

This bug has now been fixed in v1.2.0. Please see this Juicebox Blog entry for further details.

This bug has now been fixed in v1.2.0. Please see this Juicebox Blog entry for further details.