5,276

(17 replies, posted in Juicebox-Pro Support)

To remove the drop-shadow from the Gallery Title in Large Screen Mode, edit the 'jbcore/classic/theme.css' file in a plain text editor and remove line 261:

text-shadow: 1px 1px 2px rgba(0,0,0,0.5), 0 0 5px rgba(0,0,0,0.2);

To remove the drop-shadow from the Gallery Title in Small Screen Mode, remove line 678:

text-shadow: 1px 1px 2px rgba(0,0,0,0.5), 0 0 5px rgba(0,0,0,0.2);

(The line numbers refer to Juicebox-Pro v1.2.0.)

5,277

(3 replies, posted in Juicebox-Pro Support)

I'm wondering how I attached the images from the Media LIbrary to the page or post.

If you added the images using the 'Add Media' button whilst creating a new post, the images are automatically attached to that particular post.

It seems that I would need to upload the photos into that page or post and can't really use images in the Media Gallery that have been uploaded already?

If you add images to the Media Library by clicking the 'Add New' button on the Media Library settings page, then you will have the option to attach each image to a post by clicking on the word 'Attach' in the 'Attached to' column on the Media Library settings page.

5,278

(3 replies, posted in Juicebox-Pro Support)

If you have images in the Media Library that are currently unattached to any posts, simply attach them to the post containing the gallery.
They will automatically be displayed in the gallery when it is viewed (although you may need to clear your browser's cache before reloading the gallery).
If you have images in the Media Library that are already attached to other posts, then you will need to upload the images again.
WordPress allows each image in the Media Library to be attached to only one post.

5,279

(3 replies, posted in Juicebox-Pro Support)

I had really hoped that I could stretch the image and the thumbnail gallery to the edges of the page, but I guess the sides of the thumbnail gallery are just inaccessable.

You could use imageScaleMode="FILL" to completely fill the image area with the main image (though cropping may occur on large images). However, the thumbnails are of fixed dimensions and are centered within the gallery and the gallery is embedded in a container with a fixed width on your WordPress page. If the container was slightly narrower that it currently is, there would be less room to the left and right of the thumbnails but the container size is set by your WordPress theme. You could check your WordPress theme settings to see if you could decrease the post container width.

As one last tweak, Steven, do you see any way that I can minimize the margin at the bottom bottom of my gallery?

Since you have set thumbNavPosition="BOTTOM", Juicebox is reserving space for the thumbnail navigation buttons below the thumbnails.
If the gallery was embedded in a container which did not have a fixed width and the user decreased the width of the browser window, the number of thumbnails per page would decrease and the thumbnail navigation buttons would appear in this space to allow the user to navigate through the thumbnail pages.
If you find a way to change your post container's width in your WordPress theme settings, you might like to try increasing the post container's width slightly and reverting to setting thumbNavPosition="CENTER".

5,280

(3 replies, posted in Juicebox-Pro Support)

It is not possible to completely disable the thumbnail navigation arrows using the available configuration options.
However, you could try setting thumbNavPosition="BOTTOM" in the Pro Options text area to move the thumbnail navigation arrows from the left and right of the thumbnails to below the thumbnails.
This may free up enough space to allow an extra thumbnail column to be displayed. If it does not, then try reducing the value of the thumbPadding configuration option.
For reference, a list of the available 'Thumbnail Options' can be found here.

5,281

(6 replies, posted in Juicebox-Lite Support)

@rocksta669

Make sure that you are using the latest version of WP-Juicebox (v1.2.0) and check that the numeric NextGEN Gallery Id (taken from the 'Dashboard -> Gallery -> Manage Gallery' page) matches the 'NextGEN Gallery Id' that you enter into the Juicebox settings window.
If using WP-Juicebox v1.1.1, after creating your NextGEN Gallery, you will need to 'Edit' the post containing the gallery and 'Update' the post or go to the 'WP-Juicebox -> Manage Galleries' page and 'Edit' the gallery itself and click 'Save' (without changing anything) in order to rebuild the gallery's XML file with the new image data.
(It is not necessary to do this in the latest version of WP-Juicebox v1.2.0, though you may need to clear your browser's cache before reloading the gallery.)
If you continue to experience difficulties, please post the URL to your web page so that I can take a look.

5,282

(2 replies, posted in Juicebox-Pro Support)

Your Juicebox gallery is a Pro gallery as there is no Juicebox badge/link at the bottom right corner of the gallery. This branding is present only in Juicebox-Lite galleries.
Pro Options should be entered in the Pro Options text area as documented in Step #4 here.
After creating a gallery with Pro Options, you should be able to go to the 'WP-Juicebox -> Manage Galleries' page, 'Edit' the gallery and the Pro Options you previously entered should be visible in the Pro Options text area.
I have just double-checked this in my own WordPress installation with WP-Juicebox v1.2.0 and it works OK for me.
Make sure that you enter each Pro Option on a separate line.
Also, make sure that you do not enter Lite Options in the Pro Options text area. Lite Options should be set via the checkboxes (and other controls) in the interface and will be ignored if entered in the Pro Options text area.

5,283

(1 replies, posted in Juicebox-Lite Support)

Use a background color with an opacity value (the 4th rgba parameter) to 0.
If using JuiceboxBuilder-Lite to create or edit your gallery, just set the 'Background Color Opacity' to 0 in the 'Customize' section.
Your embedding code will look something like this:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "100%",
galleryHeight: "100%",
backgroundColor: "rgba(34,34,34,0)"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

5,284

(1 replies, posted in Juicebox-Lite Support)

In your gallery's embedding code, replace:

<div id="juicebox-container"></div>

... with:

<div id="juicebox-container" style="margin: 0 auto;"></div>

First of all, please check that your web server meets all the requirements for WP-Juicebox v1.2.0 and make sure that you are logged in as an Administrator.

Try adding a gallery by either:
(1) clicking the 'Add Juicebox Gallery' text button (in 'HTML' mode), or...
(2) clicking the Juicebox icon button (in 'Visual' mode)
Do you get the same error message when trying both of the above methods?

Another user recently experienced a similar problem when using the BulletProof Security plugin.
If you use this plugin, please see this forum thread: http://juicebox.net/forum/viewtopic.php?id=369
You may need to add the following code to your root .htaccess file in order to configure BulletProof Security to work with WP-Juicebox.

# Juicebox skip/bypass rule
RewriteCond %{REQUEST_URI} ^/blog/wp-content/plugins/wp-juicebox/ [NC]
RewriteRule . - [S=13]

If you do not use the BulletProof Security plugin, then there may be a conflict with a different plugin.
Try temporarily deactivating all your plugins and reactive them one-by-one (checking to see if you can successfully add a Juicebox gallery after reactivating each one) until you find the conflict.

1.) There is no button to create a gallery in the Manage-Galleries Page. There are only "Delete all galleries", "set default", and "reset default" Buttons.  and there is also no  'Add Gallery' screen.  Do i miss something? 

It is not possible to create galleries on the 'Manage Galleries' page.
Galleries are created on the 'Add' or 'Edit' WordPress post pages by clicking on the 'Add Juicebox Gallery' text button (if in 'HTML' mode) or the Juicebox icon button (if in 'Visual' mode). Please see the Adding a Gallery section for details.

2.) Then i try to add a gallery via article, as described in the Manual. I opened the Editor, and clicked the "Add Juicebox Gallery" Button. An overlay-Dialog opened with the following Message:

The error 404 suggests that the 'jb-config.php' does not exist on your web server (at least not in the correct location).
Please check that this file exists in the correct location and, if necessary, try re-uploading the entire plugin to your 'wp-content/plugins/' folder to ensure that all WP-Juicebox files are present and correct.

The versions of SimpleViewer used by the two plugins differ greatly in format.
'Airtight SimpleViewer' uses SimpleViewer v1.8.5 whereas 'TTG SimpleViewer' uses SimpleViewer v2.3.0.
SimpleViewer was re-written from the ground-up for v2.
SimpleViewer v1.8.5 embeds a single SWF file in a web page whereas SimpleViewer v2.3.0 uses a collection of CSS, HTML JavaScript, SWF and image files (in the 'svcore' folder) in order to support Universal Playback.
Also, the tag and attribute names within the gallery XML files changed between v1 and v2.

In order to convert a SimpleViewer v1.8.5 gallery to a Juicebox v1.2.0 gallery, you will first have to upgrade the SimpleViewer gallery to the current format by opening it in svBuilder and re-saving it on the application's 'Publish' tab.
You should then be able to convert the gallery to a Juicebox gallery using JuiceboxBuilder.

5,288

(11 replies, posted in Juicebox-Pro Support)

@mrambo333

First of all, I notice that your Juicebox galleries use Juicebox-Lite v1.1.1.
Please try upgrading them to Juicebox-Lite v1.2.0 as many bugs have been fixed since v1.1.1.
Please see the Juicebox - Version History for a full list of changes.
Please see here for instructions on upgrading existing galleries.

Also, your baseUrl is:

baseUrl : 'http://www.arcremodelers.com/gallery/Alcott_Juice/',

... so your gallery will display only when you access your web page using the 'www.arcremodelers.com' URL and not 'arcremodelers.com'. The gallery files must be on the same domain as the embedding code. This is due to the JavaScript same origin policy. Please see here for further details.
Try using a relative URL for your baseUrl (rather than an absolute URL), e.g.:

baseUrl : 'gallery/Alcott_Juice/',

Try using the current SimpleViewer plugin for Lightroom, 'TTG SimpleViewer', which can be downloaded from this web page.
The version which comes bundled with Lightroom (labelled 'Airtight SimpleViewer') uses an older version of SimpleViewer).

The Juicebox plugin for Lightroom comes bundled with Juicebox-Lite.
In order to use Juicebox-Pro configuration options, it is necessary to purchase Juicebox-Pro (from this web page) and upgrade the plugin following the 'Upgrading to Juicebox-Pro' instructions on the Lightroom Plugin page.

5,291

(11 replies, posted in Juicebox-Pro Support)

The audio functionality is part of each individual gallery and the jAlbum skin links together multiple galleries in an album.
There is no way to use the audio functionality of a single Juicebox gallery across multiple web pages (including other Juicebox galleries).
What you would need to do is embed a third-party audio player on your album's 'index.html' page.
If you wish to do so, try a web search with terms such as 'JavaScript MP3 Player' to find a suitable product.

5,292

(2 replies, posted in Juicebox-Pro Support)

I have been able to replicate this bug and have now logged a bug report with the developers.
Thank you for reporting.

5,293

(11 replies, posted in Juicebox-Pro Support)

It has to be something on my end at this point because when I got home from work I did nothing but launch it into the browser and it wouldn't load and the same for my local copy.

Make sure that you have JavaScript enabled in your browser.
Perhaps this FAQ will help: When I view my gallery, I see a blank area. Why?

From your responses and from what I read (and didn't know) I see that IE8 is a problem.

Juicebox is fully compatible with IE8.

I must have mis-read because I thought for IE (as opposed to FireFox) I did not need to OGG file for Audio but I'll fix that.

That is correct. You do not need to supply an OGG file for IE. IE uses the MP3 track (as does Chrome and Safari). However, Firefox and Opera require an OGG file.

That for the tip on the config.xml file and I'll pray that was only readonly access :)

Yes. It is read-only, just like viewing any other web page in a browser.

I am going to try switching from the iFrame to using the embed code created by the Pro interface and copy and paste it in.

If you have created a multi-gallery album with jAlbum, then you can embed individual galleries from the album using the baseUrl method of embedding as documented here. Just be sure to point to the 'juicebox.js' file in your album's 'res/juicebox/jbcore/' folder and make sure the baseUrl points towards the correct folder within the album's output directory.

5,294

(4 replies, posted in Juicebox-Pro Support)

Yes, it certainly could. Either remove JuiceboxBuilder-Pro from your backup drive or unplug the drive before attempting to re-install JuiceboxBuilder-Pro.

5,295

(11 replies, posted in Juicebox-Pro Support)

Are you perhaps viewing your gallery on your mobile device over a 3G connection?
If so, please see this FAQ: Why can't I view my gallery on a 3G mobile connection?
I have just viewed your new Juicebox-Pro v1.2.0 gallery and the 'Expand Button' works fine on my iPod Touch over a wi-fi connection (just like you Splash Page worked fine previously).

5,296

(4 replies, posted in Juicebox-Pro Support)

You required me to uninstall the old ap first and empty the trash before upgrading.

The requirement to first uninstall the existing version of JuiceboxBuilder-Pro is due to the fact that the digital certificate for the application has been updated. This should not be required for future updates.

It also means (I suspect ... correct me if I'm wrong) that all the code editing I did for the previous version will have to be redone for the new one.

If you had made any modifications to the 'jbcore' folder that JuiceboxBuilder-Pro uses to generate galleries and had made a back-up of that folder (knowing that you were going to uninstall the application and empty your trash) then, after re-installing JuiceboxBuilder-Pro, just swap its 'jbcore' folder with your modified one. I do not know what modifications you have made (and where on your hard drive they were stored) so I cannot say with any certainty whether or not you would lose such work.

After you tell me how to get it running at all?

If, having uninstalled the previous version and emptied your trash, the application still does not install, then it implies that certain JuiceboxBuilder-Pro files may still remain on your computer.
Try searching your hard drive for all instances of 'JuiceboxBuilder-Pro' and manually delete whatever is found.

5,297

(11 replies, posted in Juicebox-Pro Support)

jalbum also has options for ShowOpenButton and ShowExpandButton and I was setting those as PRO OPTIONS as well.

Only Pro Options should be entered into the ProOptions text area. Do not enter any of the Lite Options listed here.

Cannot get Audio Button to show

The Audio Button displays when I view your gallery as the last button on the Button Bar.
If you do not see this, try clearing your browser's cache before reloading the gallery.

Cannot get audio to play

Your MP3 audio track plays fine in Internet Explorer. However, in order to have the audio track play in all browsers, you must also provide the it in OGG format and point towards it using the audioUrlOgg configuration option (as certain browsers have no native support for MP3 files).
Please see the Adding Audio section for details.

I am not sure I want to know how you were able to look at my config file.

I just opened the URL to your gallery's 'config.xml' file in the address bar of my browser.

If I load the gallery direct and not through an iFrame the Expand button appears. Don't know why other then maybe the iFrame or size (width=100%, height=640px).

Please see the 2) Using an iframe section of the Juicebox Embedding Guide for details.

I looked at some samples sites from the forum here like wholepic.com and in particular www.billanddot.com/victory-xct/ which is exactly the look and feel expecially on my iphone I would like to get.

The URL you quoted is a single gallery (rather than an album of several galleries linked together by the navigation tree).
Your galleries will resemble this when you click the Splash Page for each individual gallery (though you have currently set autoPlayOnLoad which will initially bypass the thumbnail page).
If you would like to create only a single gallery (rather than an album of several galleries) in jAlbum, make sure that all the images you wish to include in your gallery are in the root of your input folder and go to 'Album -> Settings -> Advanced -> General' (from the drop down menu at the top) and deselect the 'Process subdirectories' checkbox.

The funny thing was although there was no audio button and although it wouldn't work with my phone at first, when I clicked on the gallery level on my phone the audio button appeared with the others and the audio played and the pictures were exactly as I wanted them on my phone, but not on my browser.

This sounds like you browser may be hanging onto and using an older version of your gallery's XML file.
Try clearing your browser's cache before reloading the gallery to ensure that the browser fetches the latest version of your gallery's XML file from the web server.

5,298

(1 replies, posted in Juicebox-Pro Support)

The 'juicebox.js' file does not exist at the URL you use in your embedding code: http://schpa.ca/styled-11/duckhunt/jbcore/juicebox.js
Going directly to that address in a browser results in an error 404 (file not found).
Make sure that all your gallery files have been uploaded to the correct location on your web server.

5,299

(11 replies, posted in Juicebox-Pro Support)

Thank you for providing the URLs to your album and web page.
Your gallery XML files each have two entries for the galleryTitle.
Perhaps you entered one as a Pro Option? (The Juicebox Skin enters a galleryTitle automatically.)
Remove one galleryTitle entry from each XML file and the galleries should function OK.

5,300

(496 replies, posted in Juicebox-Pro Support)

@paulr

If you set screenMode="SMALL", your gallery will initially display a thumbnail page (without a main image) from which a user can select a main image. The user can then return to the thumbnail page via the Thumbnail Button on the Button Bar.
For more information about Screen Modes, please see here.

With Juicebox-Pro v1.2.0, you can also specify a grid of thumbnails to the left or right of the main image (in Large Screen Mode).
Please see the Thumbnail Options for more information.