5,026

(4 replies, posted in Juicebox-Pro Support)

Lightroom plugins can be in one of two locations (usually depending on whether they were installed by the application or yourself).
Check in the following two locations:
C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.3\Shared\webengines
C:\Users\username\AppData\Roaming\Adobe\Lightroom\Web Galleries

I would start from scratch and do the following:
(1) Delete all instances of 'juicebox.lrwebengine' from the above two locations.
(2) Download the Juicebox Lightroom Plugin from here.
(3) Follow the Upgrading to Juicebox-Pro instructions.

Also, cannot seem to get rid of the Juicebox logo in the pro plugin (is there a code I can insert to get rid of this?)

Once you have replaced the plugin's Juicebox-Lite 'jbcore' folder with the Pro version, the plugin will have no option but to use the Pro files and the Juicebox badge/link will no longer be present in all subsequent galleries created by the plugin.

Do I also have to insert special code to allow for more than 50 images in gallery?

No. Once you have upgraded the plugin to Juicebox-Pro, you will be able to create galleries with more than 50 images with no further action required.

5,027

(4 replies, posted in Juicebox-Pro Support)

Is there a way to hide the Thumbnails completely.

Yes. Set:

showSmallThumbs="FALSE"
showLargeThumbs="FALSE"
showThumbsButton="FALSE"

If creating or editing your gallery with JuiceboxBuilder-Pro, 'Show Small Thumbs' and 'Show Large Thumbs' can be found in the 'Customize -> Thumbnail' section and 'Show Thumbs Button' can be found in the 'Customize -> Lite' section.

5,028

(4 replies, posted in Juicebox-Pro Support)

The thumbnails do not go left.. instead they go 1/2 through the Juicebox screen, and I cannot even see the larger image. Very strange.. Any thoughts?

When using thumbsPosition="LEFT", you may need to change the default values of maxThumbColumns and maxThumbRows (which are '10' and '1' respectively, suitable for the default value of thumbsPosition which is 'BOTTOM').
Try setting:

thumbsPosition="LEFT"
maxThumbColumns="3"
maxThumbRows="3"

I will keep trying, of course unless "left" or "LEFT" makes any difference.

Configuration option values are case-insensitive so it does not matter whether you use 'left' or 'LEFT'.

When I view your gallery on an iPod Touch 4 iOS 6.1, your 'Toggle Thumbnails' button is positioned top-left and your 'Back Button' is positioned top-right.
Try clearing your browser's cache in case your browser is hanging onto and use older versions of your gallery files.

5,030

(3 replies, posted in Juicebox-Pro Support)

Is there an easier way to re-arrange the order in the window?

You can drag and drop individual thumbnails into a new order in the 'Images' tab. You can also drag and drop Shift-Click and Ctrl+Click selections of thumbnails.
Additionally, you can sort images into File Name or File Date order via the 'Images -> Sort' option from the drop-down menu at the top.

(Arrangement is made doubly hard because often thumbnails are blank (though fine once published).

Please confirm which operating system and versions of Adode AIR and JuiceboxBuilder-Pro you use so that I can pass on the details to the developers in order to help them to fix this issue.
If you are using the combination of Mac OS X 10.6, Adobe AIR 3.5 and JuiceboxBuilder-Pro, try reverting to Adobe AIR 3.3 which can be downloaded from the 'Adobe AIR 3.3 runtime downloads' link on this web page.

5,031

(4 replies, posted in Juicebox-Pro Support)

This <meta> 'viewport' tag will be removed in the next version of WP-Juicebox so you will not need to modify the code each time you upgrade the plugin.

5,032

(4 replies, posted in Juicebox-Pro Support)

1) How do you add photos/captions to a converted gallery from NGG ?

A NextGEN-sourced WP-Juicebox gallery is not 'converted'. Juicebox creates the gallery live from the NextGEN data at the time the gallery is displayed. Therefore, just add images and/or captions to the NextGEN gallery that WP-Juicebox uses and the changes will be reflected in the Juicebox gallery the next time the gallery is displayed.

2) Currently the image title + caption is both showing on the WP-Juicebox gallery; how do I just show the caption?

Either clear the 'Alt & Title Text' fields in your NextGEN gallery or modify WP-Juicebox as follows.
(1) Open the 'wp-juicebox/config.php' file in a plain text editor.
(2) Change line 101 from:

$title_text = $new_dom_doc->createCDATASection($attachment->alttext);

... to:

$title_text = $new_dom_doc->createCDATASection('');

(3) Save the change and re-upload the file to its original location on your web server.
Please note that the line number refers to WP-Juicebox v1.2.0.

3) How would I move the thumbnails from the bottom section to say the left or right, or even top?

(1) Upgrade WP-Juicebox from Juicebox-Lite (which it comes bundled with) to Juicebox-Pro by following the instructions here.
(2) Use the thumbsPosition configuration option in the 'Pro Options' text area of your gallery's settings window, e.g.

thumbsPosition="TOP"

A description of the thumbsPosition configuration option can be found in the Thumbnail Options section of the Config Options page.

5,033

(1 replies, posted in Juicebox-Pro Support)

Juicebox-Pro does not have any font type configuration options but you can change the font family of the Captions and Titles in all Juicebox galleries created by Showkase by modifying the CSS in the 'showkase/admin/plugins/juicebox/master/jbcore/classic/theme.css' file.
Change the '.jb-caption' class for the Captions and the '.jb-caption-title' class for the Titles.

5,034

(12 replies, posted in Juicebox-Pro Support)

Please be assured that we test Juicebox in all major browsers and all bugs found (no matter how small) are logged, prioritized and fixed as soon as possible.

I am wondering about future support and bug fixes  of Juicebox 1 once 2.0 or the next gallery is released.

I do not know if or when Juicebox v2.0 will be released (though I expect it is a long way off yet) or what will happen to the v1.x branch when it does. As v1.x is actively being developed, I would not worry about v2.0 yet.

5,035

(2 replies, posted in Juicebox-Pro Support)

Can you explain me what is the problem and how can I get over it. Thanks !

Your problem arises because the onInitComplete() event is fired before the first image is displayed and, consequently, your showImage() method is also executed before the first image is displayed.

If you want to specify an image to be displayed first in your gallery, use the firstImageIndex configuration option. (Images are numbered starting at 1).

To link directly to individual images within your gallery, set enableDirectLinks="TRUE" and you can then display, for example, the second image in your gallery by using a URL such as: http://www.example.com/gallery/#2

Descriptions of both firstImageIndex and enableDirectLinks can be found in the General Options section of the 'Config Options' page.

5,036

(12 replies, posted in Juicebox-Pro Support)

@djo

Thank you for reporting this flickering issue in Firefox 18.
I have notified the developers and it should be fixed in the next version of Juicebox.

5,037

(12 replies, posted in Juicebox-Lite Support)

Juicebox-Pro does not create individual directories or pages for each image in a gallery and supports only the #[number] notation for direct linking to individual images.

5,038

(2 replies, posted in Juicebox-Pro Support)

I currently use NextGen Gallery with Wordpress, however would like to transfer this to the "Thumbnail gallery" of JuiceBox.

You can use WP-Juicebox (the dedicated Juicebox plugin for WordPress) to create and edit Juicebox galleries within the WordPress Dashboard. When creating a gallery, just select 'NextGEN Gallery' as the 'Image Source' and type in the NextGEN Gallery Id.

1) Why would I need your new update ShowKase ?

Showkase is a PHP web application which would enable to you create a portfolio website online (complete with Juicebox-Pro and/or SimpleViewer-Pro galleries) via an internet browser interface. Showkase cannot be used in conjunction with WordPress.

2) Is there any way to import my captions, so I don't loose them (and don't have to re-type them all in again?)

If using WP-Juicebox to create your NextGEN-sourced Juicebox galleries, WP-Juicebox pulls in the image titles from the NextGEN 'Alt & Title Text' fields and the image captions from the NextGEN 'Description' fields.

I have tried the WP-Juicebox plug-in; however do not have a "Add Gallery" button (Google Chrome).

The 'Add Juicebox Gallery' icon or button is displayed in the toolbar on the 'Create' or 'Edit' post page. (In 'Visual' input mode, the Juicebox icon is displayed and in 'Text' input mode, the 'Add Juicebox Gallery' text button is displayed.)
I have just checked the current version of WP-Juicebox (v1.2.0) in Chrome 24 and I see both the 'Add Juicebox Gallery' icon and button.
If the icon/button is displayed in other browsers, then try clearing your Chrome browser's cache before reloading your page to see if this makes a difference.
If the icon/button is not displayed in other browsers, then check that you are using the most recent version of WP-Juicebox (v1.2.0), deactivate all other plugins and reactivate them one by one until you find a conflict. If you do find a conflict, please post back to let me know so that I can investigate further.

Also, when I do click on Default, I can select NextGen Gallery, enter in my ID # and title, then hit "Set" = but NOTHING is imported or added.

After entering your NextGEN Gallery Id and clicking the 'Add Gallery' button, a shortcode such as the following should be entered into the body of the post.

[juicebox gallery_id="1"]

If this does not happen, then you may have another plugin installed which is conflicting with WP-Juicebox.
Once again, please check that you are using the most recent version of WP-Juicebox (v1.2.0), deactivate all other plugins and reactivate them one by one until you find a conflict.

5,039

(2 replies, posted in Juicebox-Pro Support)

It is not possible for you to change your own forum 'Username' but please send me an email with the new username that you wish to use and I can change it for you.
Otherwise, you could create a new forum account (although you would not be able to use the email address that is linked to your current account).
Please check you email. I have sent you a message.

5,040

(1 replies, posted in Juicebox-Pro Support)

Try defining the size of your gallery's parent container (in your case the table cell) to be the size that you want and leave the gallery's own dimensions at 100% x 100% so that the gallery fills the container, no matter what its size is.

5,041

(23 replies, posted in Juicebox-Pro Support)

Is there any way to integrate this with Juicebox?

It looks like it may be possible to implement this for a website containing a Juicebox gallery but it does not look like something that can be integrated within Juicebox itself (as it requires, amongst other things, creating HTML snapshots).
(As you are already aware, it would also require implementing a new direct linking technique as Juicebox natively uses # rather than #!.)

5,042

(12 replies, posted in Juicebox-Lite Support)

Once the gallery is published on the web, I will need to be able to copy and paste URL's that will function as links to specific images.

Setting enableDirectLinks="TRUE" in your gallery's XML file would allow you to link directly to individual images within a Juicebox gallery by using URLs such as: http://www.example.com/gallery#2
Please note that enableDirectLinks is a Juicebox-Pro option (which is not available in Juicebox-Lite).

Also, I want the potential to exist for search engines to find specific images based on words in its description or title.

This is not possible with Juicebox-Pro out-of-the-box but may be possible by implementing this technique (though it may be rather complex to achieve). You would first need to implement a new direct linking technique (as Juicebox natively uses # rather than #!) and you would also need to provide HTML snapshots. All of this can perhaps be achieved for a web site containing a Juicebox gallery but it cannot all be integrated within Juicebox itself.

I know that I am going to want something that is HTML5 based, not Flash. Also, considering my lack of experience designing a website, Showkase sounds like it might be the right tool for me.

Showkase would certainly allow you to create a portfolio website with no coding knowledge (please see the Showkase Site Demos here), and Juicebox is, indeed, an HTML5 (non-Flash) image viewer but using Juicebox in conjunction with Showkase would not solve your SEO wishes.

5,043

(15 replies, posted in Juicebox-Lite Support)

Why does uploading Juicebox automatically create an html file called exteriors.html or projects.html, etc. based on the index.html page

When creating a Juicebox gallery, you have the choice to name the Index Page Name on the Publish tab.
If you save each gallery to a different folder (which I would recommend) you can safely leave the Index Page Name as the default value of 'index.html'.
No new files are created whilst uploading your gallery. Uploading is simply a process of copying files and folders from one location( your computer) to another (your web server).
(As you are embedding your galleries in other web pages, you do not actually need any of the 'index.html' files. They are used only when you wish to view the galleries on pages of their own.)

Juicebox atomatically created an image folder for galleries 2 &3 but I took everything out of it because the interiors gallery (gallery1) didn't have that folder and it works fine.

That sounds like the reason that your galleries do not function correctly.
Just leave the gallery folders exactly as they are created by JuiceboxBuilder-Lite and upload them in their entirety.

If you upload a complete gallery folder named 'gallery2' to the root of your web space (exactly as it is created by JuiceboxBuilder-Lite) and use the following embedding code in your http://www.finecustombuilding.com/exteriors.html file, the gallery will display on the page.

<script src="http://www.finecustombuilding.com/gallery2/jbcore/juicebox.js"></script>
<script>
  new juicebox({
    baseUrl : 'http://www.finecustombuilding.com/gallery2/',
    containerId : 'juicebox-container2',
    galleryWidth : '930px',
    galleryHeight : '700px',
    backgroundColor: '#222222'
  });
  </script>
<div id="juicebox-container2">

Now it is saying it can't find the Config XML file.  Where is that file placed when juicebox is uploaded to a site?

The 'config.xml' file is located inside each gallery folder (alongside the 'index.html' file and 'images', 'thumbs' and 'jbcore' folders).

Current problem with 'Exteriors' gallery:
The path to the 'juicebox.js' file is incorrect.
Change:

<script src="http://www.finecustombuilding.com/gallery2/images/jbcore/juicebox.js"></script>

... to:

<script src="http://www.finecustombuilding.com/gallery2/jbcore/juicebox.js"></script>

5,044

(12 replies, posted in Juicebox-Lite Support)

If you want to embed a gallery into a WordPress post which contains custom thumbnails which are not simply small versions of the main images, then you could:
(1) Create a Juicebox gallery with Juicebox-Lite
(2) Swap the thumbnail images in the 'thumbs' folder with your own custom thumbnails (and edit the thumbURL entries in the 'config.xml' file if necessary)
(3) Upload your complete gallery folder (not just the contents) to your web server. It does not matter where on your web server you upload the gallery folder to as long as you know where it is.
(4) Embed the gallery in your WordPress post using the baseUrl embedding code found here, making sure that the two paths within the code (the path to the 'juicebox.js' file and the baseUrl itself) are correct. Also, when entering the embedding code into your WordPress post, make sure that the method of entry is 'Text' rather than 'Visual'.

5,045

(15 replies, posted in Juicebox-Lite Support)

The exteriors gallery shows with the thumbnails but won't display the large images even though the larger images are in the folder.

Going to the first image in your Exteriors gallery (http://www.finecustombuilding.com/galle … erior1.jpg) directly in a browser does not display the image as expected.
Things to check:
(1) Double-check that the file actually exists in the correct location.
(2) Make sure that the file extension of the imageURL entry in your gallery's XML file matches that of the image itself. Your web server is likely to be case-sensitive and .jpg is not the same as .JPG.
(3) Check the permissions on the 'images' folder (and the images themselves) to ensure that they can be read.

The projects (gallery3) doesn't display at all.

It looks like the 'jbcore' folder is missing from your 'gallery3' directory on your web server.

5,046

(5 replies, posted in Juicebox-Pro Support)

I have been looking for a page that lists the keyboard controls for Juicebox, can't find it.

Please see the description for the enableKeyboardControls configuration option in the General section of the Config Options page.

5,047

(5 replies, posted in Juicebox-Pro Support)

i have placed the gallery folder in my dreamweaver file is this what you mean ?
or do i need to upload it to my host which is fatcow?

Whether you upload the files via Dreamweaver or a separate FTP program, you would need to ensure that the contents of the gallery folder (not the folder itself) are in the root of your web space so that, for example, your gallery's XML file (named 'config.xml') is located at www.cdstiling.co.uk/config.xml

is there a step by step guide ?

The Juicebox embedding guide can be found here.
There is also a note for Dreamweaver users here.
However, as I mentioned before, if you plan to embed multiple galleries, I would recommend using the baseUrl method of embedding as documented here.

Essentially:
(1) Upload your complete gallery folder (in this example, named 'mygallery') to the root of your web space (depending on your web server this is likely to be a folder named 'public_html' or 'htdocs').
(2) Change your current embedding code to the following:

<!--START JUICEBOX EMBED-->
<script src="http://www.cdstiling.co.uk/mygallery/jbcore/juicebox.js"></script>
<script>
new juicebox({
baseUrl: "http://www.cdstiling.co.uk/mygallery/",
containerId: "juicebox-container",
galleryWidth: "100%",
galleryHeight: "600",
backgroundColor: "#222222"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

5,048

(1 replies, posted in Juicebox-Pro Support)

Try giving your navigation container a high z-index value via CSS so that it is stacked on top of the gallery.

5,049

(3 replies, posted in Juicebox-Pro Support)

I'm looking forward to it

Just to clarify, I do not know if the developers will implement your suggestion but you have posted your feature request in the correct place and it will not be overlooked.
Hopefully you will be able to implement one of the suggestions in my previous post to achieve the functionality you require.

1/change 'AutoPlay ON' to 'autoplay on' and its off state too
My site is all lower case andca ps stand out rather glaringly. I would also prefer to change font size if that is possible

2/To change the pop up button notes similarly  - i.e. 'Show Thumbnails'  to 'show thumbnails'

It is not possible to change the onscreen tooltip text and messages or their font sizes.
However, the ability to change the text (though not the font size) is on the roadmap and should be included in a future version of Juicebox-Pro (although I do not know exactly when this may be).

3/ I did not set out to use captions and titles on my images and have thus not familiarized myself with the entire workings but so far I have not found how to achieve the following:

By default all titles and captions are not seen but when one clicks the info button one has the chance to read either or both of them.

Can this be done ?

Yes. Set captionPosition="OVERLAY" or captionPosition="OVERLAY_IMAGE" ('Caption' section of JuiceboxBuilder-Pro), showImageOverlay="NEVER" ('Main Image' section) and showInfoButton="TRUE" ('Button Bar' section). The captions will be initially hidden but displayed when the user clicks on the Info Button on the Button Bar.