3,126

(6 replies, posted in Juicebox-Pro Support)

Adobe AIR (the platform on which JuiceboxBuilder-Pro runs) uses Adobe Flash Player as its runtime environment and the largest image size which Adobe Flash Player can handle is 16,777,215 pixels. This equates to a square image of 4095 x 4095. One dimension can be larger than 4095 but if the product of the width and height exceeds 16,777,215 pixels, then the error you have encountered will be triggered. Please see this web page for details: http://helpx.adobe.com/flash-player/kb/ … files.html

If you have larger images that you would like to use as source images for your gallery, you could perhaps resize them in an imaging program such as Adobe Photoshop before feeding them to JuiceboxBuilder-Pro. Rather than have your images resized twice (once by your imaging program and again by JuiceboxBuilder-Pro), you could use your imaging program to resize your images to the correct size for your gallery and then deselect the 'Resize Images' checkbox on the 'Images' tab (so that the images are not processed again by JuiceboxBuilder-Pro).

Alternatively, there are other methods of creating a Juicebox-Pro gallery which you might like to take a look at.
Please see here for details.

@amadeus77

The ImageNav (Arrows) that overlays the main image is missing on mobile devices (tested on Android 4.4.2) since updated to 1.4.3.

Since v1.4.3, the default value for showImageNav is HOVER and the image navigation buttons are displayed only when hovering over the 'previous' and 'next' hit areas. This is not possible on swipeable mobile devices so the image navigation buttons are hidden.

Second problem - not only since this version - this one existed before as well:

Do you see the problem in both Chrome and the stock Android browser (or just in one browser)?
Do you see the problem in any of our demo galleries here?
Please post the URL to your gallery so that I can take a look at the problem and investigate further. Thank you.

@cprblak

I've found with the 1.4.3 update my nav arrows completely disappeared on full size desktop gallery view with the first image.

Is your desktop monitor a touch-screen device?
What happens when you hover over the left and right sides of the main image? Do the main image nav buttons appear?

@amadeus77 & @cprblak
It looks like there may be a problem with displaying main image navigation arrows in Touch Mode (at least on mobile devices) when showImageNav=ALWAYS". I have notified the developers.

The solution you found in the forum thread you quoted should work fine on a Linux server (as long as PHP is installed) and will work with both Juicebox-Lite and Juicebox-Pro.
Just give it a try and it should work fine.
Also, now that Juicebox (since v1.4.3) scales the images used for the thumbnails (rather than center-cropping them), you could use a single folder of images for both the thumbnails and main images (without having to worry about creating a dedicated folder of thumbnail images).

Am I correct in that inactivityTimeout=0 is not needed when showInfoButton=TRUE has been set?

That is correct.
inactivityTimeout works only when showImageOverlay="AUTO" and showInfoButton="FALSE" so other ways to disable the timeout would be to set showImageOverlay="ALWAYS" or showImageOverlay="NEVER" or showInfoButton="TRUE".

This is actually a new feature whereby the overlay will auto-hide after a specified amount of time when the Info Button is not used and inactivity is detected. The configuration option which controls the amount of time is inactivityTimeout.

It is listed as the 4th entry in the v1.4.3 Version History list and can be found in the 'Customize -> Main Image' section of JuiceboxBuilder-Pro. (This could easily be overlooked so thank you for posting and giving me the opportunity to explain a little about this new functionality.)

A short description of inactivityTimeout can be found in the Main Image section of the Config Options page.

Number of seconds of inactivity before overlay is hidden. Set to 0 to disable inactivity timeout.

The default value for inactivityTimeout is 4 (seconds) but you can disable this timeout functionality by setting inactivityTimeout="0".

3,131

(5 replies, posted in Juicebox-Pro Support)

Your gallery's 'jbcore' folder is either in an incorrect location on your web server or has not been uploaded at all.

When manually embedding a Juicebox gallery in a CMS environment (such as Drupal), it can be difficult to know where to upload files and folders to (as the web pages are created dynamically by Drupal) so I would recommend that you embed your gallery using the baseUrl method of embedding as documented here. This method of embedding allows you to keep the gallery files inside the gallery folder and you would upload the entire gallery folder (not just the contents) to your web server. Also, it does not matter where on your web server you upload your gallery folder to as long as the paths within the embedding code (the path to the 'juicebox.js' file and the baseUrl itself, pointing towards the gallery folder) are correct.

As an example, if you have a gallery folder named 'my_gallery_folder' and you upload the entire gallery folder to your web site's root directory, then you would be able to use the following embedding code. (This code could be used in any page throughout your web site without modification. The leading slashes in the paths denote your root directory.)

<!--START JUICEBOX EMBED-->
<script src="/my_gallery_folder/jbcore/juicebox.js"></script>
<script>
    new juicebox({
        baseUrl: "/my_gallery_folder/",
        containerId: "juicebox-container",
        galleryWidth: "100%",
        galleryHeight: "600",
        backgroundColor: "#222222"
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

The WordPress plugin will be updated soon but you can update the plugin to Juicebox v1.4.3 manually by replacing the plugin's 'jbcore' folder ('wp-juicebox/jbcore') with the 'jbcore' folder from the Juicebox-Lite v1.4.3 zip package ('juicebox_lite_1.4.3/web/jbcore').

3,133

(8 replies, posted in Juicebox-Pro Support)

The bug referred to above (whereby the caption for the first image fails to display) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,134

(6 replies, posted in Juicebox-Pro Support)

The bug referred to above (whereby the caption for the first image fails to display) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,135

(3 replies, posted in Juicebox-Lite Support)

This bug (whereby main images may not display when selected in IE8 and IE9) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,136

(16 replies, posted in Juicebox-Pro Support)

The bug referred to above (whereby scrolling down a page containing an embedded gallery on an iOS 8 device jumps to the top of the page) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby scrolling down a page containing an embedded gallery on an iOS 8 device jumps to the top of the page) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,138

(4 replies, posted in Juicebox-Pro Support)

The bug I referred to above (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,139

(4 replies, posted in Juicebox-Pro Support)

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,140

(3 replies, posted in Juicebox-Pro Support)

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,141

(10 replies, posted in Juicebox-Pro Support)

The bug I referred to above (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,143

(5 replies, posted in Juicebox-Pro Support)

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,147

(5 replies, posted in Juicebox-Pro Support)

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

3,149

(2 replies, posted in Juicebox-Lite Support)

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.