• Registered: 2014-07-16
  • Posts: 9

Topic: iPad safari and chrome [SOLVED]

Using iPad chrom or safari, when we use the full screen gallery, we can see the rest of the page in the bottom.
why?
Here there is a link to test it:
http://www.espectador.com/deportes/2924 … a-en-fotos

  • Registered: 2012-04-24
  • Posts: 5,924

Re: iPad safari and chrome [SOLVED]

I have just viewed your gallery in Chrome and Mobile Safari on an iPod Touch and your gallery expands correctly in both browsers (with none of your embedding web page visible in the gallery's expanded web page).
If you have made any changes to your gallery's configuration options recently, try clearing your browser's cache before reloading your web page to ensure that your browser is fetching and using the most recent versions of your gallery files.
If the problem persists, please ensure that you have set expandInNewPage="TRUE" and please let me know what generation of iPad you are using and what version of iOS you are running.
Also, if possible, please upload a screenshot somwehere (and provide a link) so that I can see what you are seeing.
Thank you.

3 Reply by informatica (edited by informatica 2014-09-06 22:08:33)

  • Registered: 2014-07-16
  • Posts: 9

Re: iPad safari and chrome [SOLVED]

We say that is correct, I tried it and it is difficult to detect because it happens only in a part of the expanded gallery and produces it from scrolling, leave url of example images.
The area captures the ipad is a finger on each side empty thumbnail area, see pictures.

view this screenshots:

http://img.espectador.com//errores/juicebox/img1.png
http://img.espectador.com//errores/juicebox/img2.png
http://img.espectador.com//errores/juicebox/img3.png
http://img.espectador.com//errores/juicebox/img4.png

http://img.espectador.com//errores/juicebox/img1.png
http://img.espectador.com//errores/juicebox/img2.png
http://img.espectador.com//errores/juicebox/img3.png
http://img.espectador.com//errores/juicebox/img4.png

  • Registered: 2014-07-16
  • Posts: 9

Re: iPad safari and chrome [SOLVED]

You ask us to the next variable this to true: expandInNewPage = "TRUE", the issue is that if this variable is TRUE, in iPad when you click to expand the gallery to expand it redirects to a new url "/ jbcore /full.html "and is a behavior that we do not want, which is why we put in false, this variable to false set will do what iPad is that when you click to expand the gallery on the same url without reloading expands all, only adds to the suffijo #expanded end of the current url for that reason is that we set to false and not want to change.

We are testing on iPad with iOS 7.1.2 Air

  • Registered: 2012-04-24
  • Posts: 5,924

Re: iPad safari and chrome [SOLVED]

The problem you report may be due to a bug whereby elements which have explicitly been assigned a CSS position are not covered by the fullscreen gallery (they should be). The developers are aware of this bug and it should hopefully be fixed in a future version of Juicebox.

Known workarounds are to set either expandInNewPage="TRUE" (so that when the gallery is expanded, it will be displayed on a new page of its own rather than on top of the embedding page, avoiding any CSS conflicts) or to set useFullscreenExpand="TRUE".

If you find that setting useFullscreenExpand="TRUE" does not help and you do not want to use expandInNewPage="TRUE", then you may need to wait for the bug to be fixed. Unfortunately, I do not know how long this may be.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: iPad safari and chrome [SOLVED]

This bug (whereby elements from the embedding web page may still be visible after a gallery has been expanded) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.