Thank you very much for the confirmation.
It's good to know that we've found the cause of the problem.
At least Harman are aware of the problem and are working on a fix.

Edit:

Harman have just (5 hours ago) released a new AIR SDK with the fix, as noted here: https://github.com/airsdk/Adobe-Runtime … 1003894705
Hopefully the standalone runtime will not be far behind. (I've asked them for an ETA in the thread.)
I'll keep a lookout for it and post back here with any further news.

One other Monterey user has reported a similar issue.

Could you please let me know at exactly what point in the process the application freezes?
It might help in troubleshooting the problem or, at the very least, I can log a bug report with the developers.

Is it when you try to select a pre-existing folder or create a new folder in the 'Save Gallery Folder As' dialog window?
Are you trying to save a gallery to a network drive or a folder which is being synced to an online file sharing service such as Dropbox or Google Drive?
Does there appear to be a pattern to when the application freezes?
Have you found a workaround which may be inconvenient but works consistently?
How often (as a percentage) would you estimate that the problem occurs?

My own workflow pretty much involves just saving a gallery named 'juicebox-gallery' (the default name) to my desktop and then renaming and moving the gallery folder as necessary.
I realise that this might not be convenient for everyone but if you are not already doing this, then it might be worth trying. It doesn't involve clicking the 'Browse...' button at all (or editing the non-editable text).
If your 'Gallery Folder' text has changed from its default value and you'd like to revert to the default value, just delete the following folder (with JuiceboxBuilder-Pro closed).

/Users/Username/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro

It should be fine to do this (I've just done it myself on my Windows system... I don't have a Mac) but it might be wise to just move the 'JuiceboxBuilder-Pro' folder out of the 'ELS' folder (onto your desktop, temporarily) in case anything goes wrong and you need to reinstate the folder at a later date. I really do not foresee any problems with this but it would be better to be safe than sorry being that you are unfortunate enough to already be experiencing issues.

Hi.
Thank you for reporting this issue.

It looks like the change was introduced in Firefox 95.0 (but I can't find any relevant documentation).
It appears that the configuration option you now need to toggle in Firefox's about:config is security.fileuri.strict_origin_policy, from true to false.

I'll update the relevant 'Tips and Tricks' post here.

I hope this resolves your local viewing problem.
Please let me know how you get on.

The problem seems to be that the <script> tag loading the Juicebox JavaScript file is being commented out (so the 'juicebox.js' file is not actually being loaded into your web page).
I expect there's probably an active plugin within your WordPress site which is doing this but I don't know what it might be.

WP-Juicebox adds the required JavaScript file to the web page via the 'wp_enqueue_scripts' function so check your plugins for any that prevent this function from being completed normally for users who are not logged in.

As I mentioned above, it looks like the 'wp_enqueue_scripts' function is not actually being skipped but that all scripts are being commented out instead.

I hope this points you in the right direction.

The 4095 x 4095 image size limit is not arbitrary and, unfortunately, cannot be increased.

This is a limitation of the underlying Adobe Flash technology within JuiceboxBuilder-Pro/Adobe AIR. The largest image size which Flash can handle is 16,777,215 pixels. This equates to a square image of 4095 x 4095.

As you have images larger than this maximum resolution, then you could perhaps do one of the following:

(1) You could resize your images first in an imaging program (such as Adobe Photoshop) before feeding them to JuiceboxBuilder-Pro (perhaps resizing multiple images at once as a batch process). If you do resize your images prior to using JuiceboxBuilder-Pro, be sure to deselect the 'Resize Images' checkbox on the 'Images' tab to ensure that JuiceboxBuilder-Pro does not resize your images further.
I realize that this is not ideal but I hope that it is not too inconvenient.

(2) There are plugins available to create Juicebox-Pro galleries with other programs (such as Adobe Lightroom) which do not have the upper resolution limit of JuiceboxBuilder-Pro. You can find details of these plugins here.
If you use Lightroom, Photoshop or jAlbum, you might like to try creating your galleries with these programs as an alternative to JuiceboxBuilder-Pro.

I know that this does not directly solve the problem but I hope that it at least helps to clarify things a little.

As far as I am aware, it should work OK.
JuiceboxBuilder-Pro is a 64-bit application on a Mac so there should be no issues in that regard (i.e. with 32-bit applications no longer being supported).

If you are using an M1 Mac, please try the suggestion here (to use Rosetta): https://juicebox.net/forum/viewtopic.ph … 104#p18104

Also, check out the Known Issues on the AIR download page (https://airsdk.harman.com/runtime) as the Known Issue relating to the Encrypted Local Store is relevant to JuiceboxBuilder-Pro on a Mac.

If none of the above helps, please let me know more about the problem that you are experiencing and I might be able to help further.
Is the problem with installing AIR and/or JuiceboxBuilder-Pro or are you able to install both programs OK but are unable to run JuiceboxBuilder-Pro afterwards?
Do you encounter any error messages along the way? If so, what do they say.

I've heard of one Mac user who was unable to run JuiceboxBuilder-Pro under their regular user account but it worked after creating a new administrator user account and installing JuiceboxBuilder-Pro under the new user profile so this might be worth trying, too.

Edit:
Yes, we have confirmed reports of Monterey users running JuiceboxBuilder successfully.
If you have M1 hardware, you might need to use Rosetta (as noted above and also in the Known Issues section of the AIR runtime download page.

I'm not seeing that when I view your gallery in my own browser (see screenshot attached) so it's likely just a browser caching issue. Your browser has probably cached (and is still using) your old v1.2.0 CSS or font files.
Press Ctrl+F5 to reload your gallery's web page from the web server or, failing that, clear your browser's cache before reloading your web page.
That should hopefully resolve your problem.

That sounds a lot like this known issue but it's probably not if there are no files written to the output directory.
I'm sure you've probably already done this but check the permissions on your destination folder to make sure that it is not read-only.

This sounds like an AIR file association problem. If AIR has been installed successfully, then all .air files (including the JuiceboxBuilder-Pro.air installation file) should show up with an AIR icon.

This also suggests that the AIR file association is broken (your system has no icon or program to associate with .air files).
Check your system's file associations (specifically the one for .air files) and, failing that, try reinstalling AIR (download from here) and see how you get on.

Unfortunately, you've reported a number of different issues: unresponsive gallery buttons, no ELS folder in JuiceboxBuilder-Pro installation (there should be one), failure to run JuiceboxBuilder-Pro under one user profile but not another, config file not found/no files written to output directory, .air files not associated with AIR.
I really do not know what could be causing all of these problems. Your most recent problem seems to be caused by AIR not being installed correctly but the lack of an ELS folder and no files being written to your chosen output directory sounds like an administrative rights/permissions problem (the installation package and the program itself being unable to write files to the required locations on your hard drive).

I don't expect that my notes above will directly resolve your problem but they might help to clarify some things and maybe point you in the right direction.

Thank you for posting back with the update.

I'm still not sure why JuiceboxBuilder-Pro does not work correctly under your original user account (the complete uninstall/reinstall procedure noted in this post should have sorted out any problems with rogue files) but I'm glad to hear that you're at least able to run JuiceboxBuilder-Pro again (albeit under a new user account).

Please keep me posted with any further developments (for example, if you choose to try the Time Machine backup).
Thanks!