Hi Steven, thanks a lot for your support!
Both issues have been fixed now and i'm running the latest PRO version :)

The second issue was solved by deactivating this option in my new All in One WP Security & Firewall plugin:

http://www.vpngamer.com/pictures/issue.png


Hope this could be of help to others using WP_Juicebox and All in One WP Security & Firewall plugins.


Edit: i'm sorry i cannot seem to get the picture inline..

Thanks a lot Steven,

Great support!


Issue #1:
I see i bought my Pro version somewhere in August 2013. Version 1.3.2.
I quess it can't be updated to 1.4.4 without license renewal?
I lost my download link, but i just requested a new one via the website.


Issue #2:
As my site got hacked more then once, i tightened security using SSL and some WP_ security plugins. I see my htacces file got filled with lots of information, but i quess most of it need to be in there. "Deny from all" is listed several times, but i don't want to delete or change them all to "Allow from all", also for security reasons. These are all listings in my htaccess file with keywords "Deny from all":

# BEGIN All In One WP Security
#AIOWPS_BLOCK_WP_FILE_ACCESS_START
<Files license.txt>
order allow,deny
deny from all
</files>
<Files wp-config-sample.php>
order allow,deny
deny from all
</Files>
<Files readme.html>
order allow,deny
deny from all
</Files>
#AIOWPS_BLOCK_WP_FILE_ACCESS_END
#AIOWPS_BASIC_HTACCESS_RULES_START
<Files .htaccess>
order allow,deny
deny from all
</Files>
ServerSignature Off
LimitRequestBody 10240000
<Files wp-config.php>
order allow,deny
deny from all
</Files>
#AIOWPS_BASIC_HTACCESS_RULES_END
#AIOWPS_PINGBACK_HTACCESS_RULES_START
<Files xmlrpc.php>
order deny,allow
deny from all
</Files>
#AIOWPS_PINGBACK_HTACCESS_RULES_END
#AIOWPS_DEBUG_LOG_BLOCK_HTACCESS_RULES_START
<Files debug.log>
order deny,allow
deny from all
</Files>

Do you happen to know which one to edit, perhaps?

Thanks a lot again for your help!

Hi Steven & others,

It's been awhile, but i'm back for some support. Hope you can help ;)

I activated SSL/HTTPS on my website, but now Juicebox isn't working anymore, saying "Juicebox Error: Config XML file not found".
From the Chrome console (ctrl+shift+J) i receive two errors;


1)

Mixed Content: The page at '[url]https://www.wootabulous.com/urban-exploring-teval-factory/[/url]' was loaded over HTTPS, but requested an insecure image '[url]http://juicebox.net/img/jb001.png[/url]'. This content should also be served over HTTPS.

2)

GET [url]https://www.wootabulous.com/wp-content/plugins/wp-juicebox/config.php?gallery_id=2[/url] 403 (Forbidden)

Is there a way to get Juicebox up and running using SSL/HTTPS?

Thanks for your help!

4

(4 replies, posted in Juicebox-Pro Support)

Glad to hear this helped you (and hopefully others) too, Bill.

Thanks also for sharing your info & tricks.

Always working on the details ;)

Maarten

5

(4 replies, posted in Juicebox-Pro Support)

Thanks a lot again, Steven.

I quess i should have thought about that ;)

6

(4 replies, posted in Juicebox-Pro Support)

Hello Steven,

Is there a way to remove the captionBackColor or make it transparant completely?

I would still like to see the image count and the total image count though..

Thanks in advance.

p.s. I'm using the WP plugin.

7

(7 replies, posted in Juicebox-Pro Support)

Thanks so much for helping me out, even while this isn't a Juicebox issue.

I contacted StudioPress support aswel and they replied today with the golden tip.

They explained me to add the following to my style.css:

.jb-idx-thb-list .jb-idx-thumb img {
      max-width: none !important;
    }

So, thats what i did and now all is working like it should! :)

But nevertheless i wanted to thank you again for being so helpfull,
And willing to help me wherever you could.

8

(7 replies, posted in Juicebox-Pro Support)

Hi Steven thanks again for your reply. Both the framework and theme are fully up to date, but i'm really not experienced with coding / scripting, thus to narrow down the issue is going to be a tough one for me. I'm glad you're helping me in the right direction though. Thanks.

P.s. i will send you a pm.

Edit: Uhm i just found out this forum doesn't make use of a PM system. ;)
Is there a way i could send you the files (framework + theme)?
Hope to hear from you, thanks.

9

(7 replies, posted in Juicebox-Pro Support)

Thanks again for your fast response Steven. Perfect advice again. First i tried to switch themes and with all other themes i use the thumbnails work like they should. Therefor its indeed no Juicebox issue, but a wordpress / expose theme problem. Of all the themes i own i like this one the best, and i certainly do not know how to fix this issue :(
You wouldn't be able to help me out on this one, would you?

Thanks a lot Steven. I just took another peak at my website and now these buttons suddenly do appear in IE10. I did not change anything.. Sorry to waste your time like that. Hope you can help me with the thumbnail issue (see my other post). Thanks again.

I installed the autoplay and facebook button, but they don't show in IE10. In Firefox and Chrome no problems.

12

(7 replies, posted in Juicebox-Pro Support)

Hello everyone,

After viewing some demo's i just purchased the awesomeness called Juicebox.
I also bought simpleviewer and showkase. I plan to use those two later, but i wanted to test Juicebox first.
Installing in Wordpress (WP_Juicebox plugin) was easy, but i seem to have a issue..

1) Somehow my thumbnails don't show up on my mainpage: http://www.wootabulous.com/teval-factory/
When you click the enlarge button and view the images at full screen mode you will notice the thumbs are there, though.

How to fix this?

2) Is it possible to have a different background color on the full screen page?
I would like to have the background #FFFFFF (white) on my mainpage, and #000000 (black) on the full screen page.
(Full screen images just look better on a black background imho)

If so, how do i change this? I tried using the Pro Tools and took a look in the CSS but i couldn't manage it.

I hope someone is able to help me out on these 2 questions.

Thanks in advance,

Maarten