1

(5 replies, posted in Juicebox-Pro Support)

Fixed.

Delete old version....

2

(5 replies, posted in Juicebox-Pro Support)

Seems to be an Air related problem?

3

(5 replies, posted in Juicebox-Pro Support)

OK- Board won't accept my tiny jpg attachment!

The error is telling me,

"The application cannot be installed due to a certificate problem.The certificate does not match the installed application certificate, does not support upgrades or is invalid.Please contact the application author"

4

(5 replies, posted in Juicebox-Pro Support)

I did attach a file to that post!

5

(5 replies, posted in Juicebox-Pro Support)

Er, what might this be??

Hi,

Just tried the new 'Flat' theme.

Very nice.

However the 'Info' button does not appear to turn off the info. i.e.: the caption.

Example here: http://www.simonjacobs.com/horse

Thanks.

7

(12 replies, posted in Juicebox-Pro Support)

If you are using Lightroom, just caption all your images in the IPTC there.
Then, once loaded into JuiceBox just bring the captions in with Images---> Captions.

8

(1 replies, posted in Juicebox-Pro Support)

Hi,

How do I get the new transparent/faded caption area to display?

It does not, as suggested, seem to be default?

Thanks!

9

(2 replies, posted in Juicebox-Pro Support)

Thank you, imageScaleMode="SCALE" looks perfect.

10

(2 replies, posted in Juicebox-Pro Support)

I usually have my main image VAlign on CENTER which places it nicely between the Gallery Title and thumbs set at the bottom.

But thought I would pull everything a little closer together so now have main image VAlign set to TOP.

This puts it directly under my Gallery Title and button bar and all still scales nicely.

However, I cannot get the thumbnails to move up  to sit under the main image directly, even if the thumbs VAlign is set to top.

Should this work?

Thank you,

SJ

11

(1 replies, posted in Juicebox-Pro Support)

Quick one:

Why does the Safari address bar show on the iPad and not on the iPhone?

Thanks!

SJ

12

(495 replies, posted in Juicebox-Pro Support)

Sorry meant splash SCREEN!

13

(495 replies, posted in Juicebox-Pro Support)

Great pix George!

How do you get that browser filling splash green to show? I don't have that!

SJ

14

(495 replies, posted in Juicebox-Pro Support)

Well, for now, I've settled on using the Juicebox skin in jAlbum, as it facilitates uploads to my server and - most importantly - has that Hi-Res link to the full-size originals capability built in, when opening an image in a new window.

I have pretty much settled on the same idea.

I have tried the other options and this seems to offer the 'easiest' quick creation.

jbBuilder cannot do IPTC captions, The Lightroom plugin cannot do Hi Res links or border width controls, so the jalbum skin works for me. (still can't get border widths in jablbum tho')

However, with new iPad resolutions i want the images to be 2048x1536 at 264dpi. jalbum seems to generate only 72dpi versions so I am having to replace them in the final version before upload. More pain.....

SJ

15

(2 replies, posted in Juicebox-Pro Support)

Ah, yes thank you. Remember doing that with SimpleViewer now...

16

(2 replies, posted in Juicebox-Pro Support)

I have purchased JB Pro.

I am using the JB Skin for jAlbum.

I am getting a 50 image limit??

Do I need to put a pro jbcore folder somewhere in jalbum to use more than 50 images?

Thanks.

SJ

17

(3 replies, posted in Juicebox-Pro Support)

From here: http://www.simpleviewer.net/news/


Special Offer Discount Price for Existing SimpleViewer-Pro Customers

If you are a current customer who has purchased SimpleViewer-Pro, you are entitled to a special sidegrade discount price of 30% off (to give a price of $34 dollars for the Single Site license and $69 for the 5 site license). To get your discount coupon code, please email us with your SimpleViewer-Pro transaction id and original purchase email address, and we will send you your coupon code.

We will be sending out an email newsletter update with this information to existing SimpleViewer customers in the next few days. Please post any questions in the comments below.

18

(11 replies, posted in Juicebox-Pro Support)

Thank you Steven.

Are the border controls omitted from the LR plugin?

SJ

19

(495 replies, posted in Juicebox-Pro Support)

Very well put Bill!

I think that the fundamental features need to be in a  'main' UI. (Not Air..... :))

It's great to have all the possible user CSS tweaks if you want to go there.

But, after editing for 3 hours in Lightroom i want the client gallery creation to be the quick, easy one stop shop final thing that I do.

With all the essential feature right there.

It is a great scaleable product, but not obviously so.

20

(11 replies, posted in Juicebox-Pro Support)

Just trying the LR plugin.

I have copied the jbCore folder from my Pro version into the engine.

JB Logo no longer shows but, 'Upgrade to JuiceBox Pro 1.02' is still in the site info. Would that be correct?

21

(7 replies, posted in Juicebox-Pro Support)

Yes, I have sometimes just provided the one /gallery.html link.
It's just that i'm a stickler for short, easy url's!
You'd be surprised how wrong it can go when a client passes on a link over the phone  to colleagues with more thank one 'slash' in it. I end up with multiple calls asking, "What was that link again?"

Thanks for the Lightroom link.

Why are the plugins buried away on a support page? I appreciate that this is a new product and you may have decided on a slow rollout. I am fairly savvy and didn't see them. I would have thought that as we have established that a plugin version allows access real 'Pro' features it would be worth putting links to them on the front page.

Sure, you want to push the standalone builder and I truly think you should. This could be a fabulous stand  alone 'proper' app if it were not for the horrendous Air front end. I hope that the person who's idea it was to originally build both sv and now jb in Air can still stand up in a meeting and defend that decision!!! :)

I get asked every other day by pro colleagues, "What can I use to build, quick mobile non-Flash client slideshows"?
I will still say JuiceBuilder. But will have to follow it with caveats. "Best using it as a LR or jAlbum plugin to get all the best features"
They may not use or want to use LR, the jalbum solution maybe too complex and certainly slow.

My rambling point is that we have been crying out for a JuiceBox type proper, standalone desktop app with a good UI. The Air thing you provide is not it. JuiceBox in itself is it.

Then, pushing that standalone creator as the de-facto pro slideshow builder would make sense, with the added plug-ins if you wanted them. Add to that a jb Manager and i think you would steal lots of customers away from Slideshow Pro.

I want this to be good. I think you have the upper hand. Please capitalise on it.

Thanks for listening. :)

SJ

22

(495 replies, posted in Juicebox-Pro Support)

Another request for IPTC support please.

If only just the caption field.

I know that simpleviewer has never done it in the standalone builder although it can be achieved using Photo Mechanic and Lightroom plugin or a jAlbum skin.

Would be nice to see the JuiceBox builder support IPTC features that a pro would require as a one stop shop  and not just a third party plugin as I think this would really raise the profile of a very promising product....

Thanks.

SJ

23

(7 replies, posted in Juicebox-Pro Support)

Thank you.

I am using the latest sv skin inside jAlbum.

The reason I use 2 url's is because I was told too! Either by the developer of the skin, or you guys. Can't remember which.

It was to get over the very bad experience of the mobile fallback on the iPhone.

For example www.simonjacobs.com/gillrays is the URL I would provide for desktop and indeed works fairly well on a iPad.

BUT, try the same link on an IPhone and it's a pretty bad experience. Small thumbs, images too large and any rotation really plays it up.

So I provide the URL www.simonjacobs.com/gillrays/gallery.html for mobile use. This is far better on an iPhone and an improvement on an iPad.

Hence 2 url's.

I will Indeed post in the requests section of the forum as I believe that any photo product billed as 'pro' needs to have IPTC support.

Camera Bits Photo Mechanic 5 is about to be released and I know that they will update their ancient sv version within it. Perhaps they will also include JuiceBox. I am sure a Lightroom plugin will follow. For me, the jAlbum solution will be just fine for now.

It's just a shame that your standalone version seems to do less than the third party support as just a sort of 'plug in' skin which I think devalues your product slightly.

Thanks for the support it really is appreciated and I really am just trying to be helpful and objective..... :)

SJ

24

(7 replies, posted in Juicebox-Pro Support)

Thanks Steven.

I am currently using jAlbum with a SimpleViewer skin and this works well although I wanted to get away from jAlbum as it can be slow and is a horrendous memory hog. (seems to have for worse with the latest release!)

I did this to get the IPTC embed that jAlbum provides which does not seem possible in SVBuilder or now JBBuilder.

This also gives me the mobile fallback that is now pretty essential for client galleries. Although I still need to provide 2 URL's with this solution. One for desktop, one for mobile non Flash.

I had hoped to move over to a more 'one-stop' solution with one URL to provide. JB seems perfect and have been waiting for it for ages!

If you have the time, can you briefly explain in layman's terms why pulling in the IPTC is not possible in SV or JBBuilder, both your products, yet it is possible with Photo Mechanic, (which uses and ancient version of SV with no mobile fallback)  the jAlbum skin and Lightroom SV plugins?

As this is badged as a 'Pro' product I am sure you are aware that IPTC support really is an essential pro feature. Any agency or editorial professional photographer not putting extensive IPTC on their images wouldn't last 5 mins. I would seriously consider, if you can, putting support in, if only for the caption field.

JuiceBox is a great product but I cannot really believe that you expect users to copy and paste captions into what could be a 200 images gallery! Mind you, svBuilder has been this way for ever....

I will now, as you suggest use the JuiceBox Skin for jAlbum. That should provide a good solution and one not that different from my current workflow.

Thanks for the help and for a promising, essential product.

SJ

25

(7 replies, posted in Juicebox-Pro Support)

Hi,

How can I get IPTC captions to show in the JB caption box?

I can do this from an export to SimpleViewer inside Photo Mechanic and also do it using a SimpleViewer skin in jAlbum.

Thanks...