Topic: Error on install....

Er, what might this be??

Re: Error on install....

I did attach a file to that post!

Re: Error on install....

OK- Board won't accept my tiny jpg attachment!

The error is telling me,

"The application cannot be installed due to a certificate problem.The certificate does not match the installed application certificate, does not support upgrades or is invalid.Please contact the application author"

Re: Error on install....

Seems to be an Air related problem?

Re: Error on install....

Fixed.

Delete old version....

Re: Error on install....

I'm glad you've been able to resolve your problem. Thank you for posting back to let me know.

For other users reading this thread and experiencing a similar certificate problem when installing JuiceboxBuilder-Pro, the solution is to uninstall the existing version first before installing the latest version. This is not always necessary (you can usually install a new version of JuiceboxBuilder-Pro on top of an older version without uninstalling the older version first) but if you run into the certificate problem, it is something to bear in mind.

Uninstall JuiceboxBuilder-Pro:
Mac: Delete the 'JuiceboxBuilder-Pro' file from the Applications folder and empty your Trash.
Windows: Use the uninstaller in the 'Control Panel -> Programs -> Uninstall a program...' list.