Topic: Error on install....
Er, what might this be??
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Juicebox Support Forum → Juicebox-Pro Support → Error on install....
Er, what might this be??
I did attach a file to that post!
OK- Board won't accept my tiny jpg attachment!
The error is telling me,
"The application cannot be installed due to a certificate problem.The certificate does not match the installed application certificate, does not support upgrades or is invalid.Please contact the application author"
Seems to be an Air related problem?
Fixed.
Delete old version....
I'm glad you've been able to resolve your problem. Thank you for posting back to let me know.
For other users reading this thread and experiencing a similar certificate problem when installing JuiceboxBuilder-Pro, the solution is to uninstall the existing version first before installing the latest version. This is not always necessary (you can usually install a new version of JuiceboxBuilder-Pro on top of an older version without uninstalling the older version first) but if you run into the certificate problem, it is something to bear in mind.
Uninstall JuiceboxBuilder-Pro:
Mac: Delete the 'JuiceboxBuilder-Pro' file from the Applications folder and empty your Trash.
Windows: Use the uninstaller in the 'Control Panel -> Programs -> Uninstall a program...' list.
Juicebox Support Forum → Juicebox-Pro Support → Error on install....
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