1,151 Reply by Steven @ Juicebox

(45 replies, posted in Juicebox-Lite Support)

Under what circumstances would any of my image filenames appear in a URL?

As soon as your images are uploaded to your web server, they will need to be referred to (internally by Juicebox) by paths (either relative or absolute depending on the imageURL and thumbURL entries in your gallery's configuration file).
These paths (which include the image filenames) should contain only web-safe characters. If the image filenames contain reserved characters (please see section 2.2 of this document), then problems might occur (images might not load in your gallery). (This will be server-dependent.)
If everything works OK on your web server, then that is fine but this is really just a heads-up. If images do not load in your gallery, then it may be because of reserved characters in your image filenames.
It should be possible to escape such characters (with percent encoding) but it is much safer to just avoid characters that could cause problems.

Another issue has just come to light, which is your current lack of support for apostrophes in image filenames.

This is noted in the 'Known Issues' section of the JuiceboxBuilder User Guide.

JuiceboxBuilder will not accept images with the following characters in the filename: #, ? and '. Please rename files before importing to JuiceboxBuilder.

The apostrophe (single quote) is a reserved character and, as far as I am aware, there are no immediate plans to allow JuiceboxBuilder to accept this character.
As I have mentioned above, I would recommend using only web-safe characters (uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde) for image filenames. (However, you can use whatever characters you like for your image titles and captions.)
JuiceboxBuilder (and all web servers) will have no problems with images whose filenames contain only web-safe characters.

I hope this helps to clarify things.

Go to forum: Juicebox-Lite Support

1,152 Reply by Steven @ Juicebox

(45 replies, posted in Juicebox-Lite Support)

I've just realised that JuiceboxBuilder-Lite does not automatically use the same location for saving the gallery as that used for selecting the images. It appears to use the same location that was used to save the last gallery.

When saving a gallery in JuiceboxBuilder-Pro, the gallery will be saved to the location specified in the 'Gallery Folder' input field on the 'Publish' tab. You can check this location (or change it via the 'Browse...' button) before clicking 'Save'.

The attached config.xml that was manually edited in Wordpad does not let me preview the associated gallery in JuiceboxBuilder-Lite.

Thank you for providing your gallery's 'config.xml' file.

WordPad is a word processor (a rich text editor) which can add hidden formatting to text files (for example to specify styling such as color, font and size) which could potentially break the syntax of an XML file. I'd recommend editing XML files in a plain text editor specifically designed for code (such as Notepad++).
Having said that, your 'config.xml' file does not have any hidden formatting and does not have any syntax issues.

However, I notice that your image titles and captions are outside your CDATA tags (your CDATA tags are empty and are closed before the custom text begins). I think that this might be what is causing your problem.
For example:

<caption><![CDATA[]]>Joe Bloggs FRPS - <i>PSA Gold Medal</i></caption>

... should be:

<caption><![CDATA[Joe Bloggs FRPS - <i>PSA Gold Medal</i>]]></caption>

There's certainly nothing wrong with editing a gallery's 'config.xml' file manually but it's much safer to modify a gallery in JuiceboxBuilder-Lite and allow the program to deal with all the required tags.
Make sure that all your custom text (including all HTML formatting) is included within the opening <![CDATA[ and closing ]]> tags in each of your <title> and <caption> entries. This should hopefully solve your problem.

Incidentally, I also notice that your image filenames have spaces in them.
As an image filename forms part of a URL when uploaded to a web server, it would be wise to use only web-safe characters within image filenames. Please see section 2.3 of this document for details.

Characters that are allowed in a URI but do not have a reserved purpose are called unreserved. These include uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde.

I hope my notes above help to solve your problem.
However, if you continue to experience difficulties, then, if possible, please provide the entire gallery so that I can try opening it in JuiceboxBuilder-Lite myself (and I'll let you know what happens).
Just zip the gallery (it contains only 3 images so it should not be too large), upload it somewhere and provide a link.
Once I'm able to see the entire gallery, I should hopefully be able to determine the exact cause of your problem.
Thank you.

Go to forum: Juicebox-Lite Support

1,153 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

All they need the thumbnails for is a quick reference as to what is there.

I agree. I tend to see the thumbnails as more of a navigation aid or an overview (depending on the Screen Mode being used) rather than a showcase for the images themselves.

I'm sure you'll get on well tweaking your galleries.
If you get stuck with anything, just let me know and I'll do my best to help you out.

Go to forum: Juicebox-Pro Support

1,154 Reply by Steven @ Juicebox

(45 replies, posted in Juicebox-Lite Support)

On several occasions, after opening JuiceboxBuilder-Lite and selecting an existing gallery folder, I see my image thumbnails on screen but clicking Customize or Publish has no effect. What might I be doing wrong?

I'm not sure what might be causing this. As far as I can recall, I've never encountered this problem myself.
Maybe something is invisibly obscuring the buttons, preventing them from being clicked (perhaps due to a specific combination of configuration options).
If possible, please zip one of the galleries which demonstrates this problem, upload it somewhere and provide a link so that I can try to replicate the problem myself and hopefully help further.
Otherwise, please post the configuration options that you gallery uses so that I can at least try to replicate the problem with your gallery's configuration options (if not the gallery itself).
Also, if you have any security software installed, try temporarily disabling it (or make an exception for JuiceboxBuilder-Lite) in case the security software is somehow interfering with the functionality of JuiceboxBuilder-Lite. (It's a long shot but, in the absence of knowing exactly what is causing your problem, I wouldn't rule anything out until trying it first.)

I am getting confused between the folder I have selected for my new Juicebox gallery and the '.../My Documents/JuiceboxBuilder-Lite/.tempGallery/' being used when I run a preview. The temporary folder does not use the correct config.xml file.

There should be no need to look inside the C:\Users\Username\Documents\JuiceboxBuilder-Lite\ folder. This is used internally by JuiceboxBuilder-Lite (to store the gallery files whilst the gallery is being created or edited) but it is not a location that a user should be copying gallery files from. The .tempGallery folder is used for JuiceboxBuilder-Lite's live preview window only.
I would recommend saving each gallery to its own unique folder (to avoid any confusion as to where each gallery's files are stored). If you leave the galleries in their individual folders, you can upload the complete gallery folders (rather than just the contents) to your web server and embed the galleries using the baseUrl method documented here.

When creating a new Juicebox gallery, I browse to the folder on my PC that contains the required images, but Juicebox then copies the selected and resized images to a new subfolder called 'images'. However, for some applications this is a waste of space, as I will always want to use all the images in the selected folder and they will already have the required pixel dimensions. Is there an option to stop Juicebox from making unnecessary copies?

No. Every gallery folder will contain an 'images' folder where the gallery images are stored. When JuiceboxBuilder-Lite creates a gallery, the resulting gallery folder is always self-contained (and, with the image paths in the 'config.xml' file being relative to the 'index.html' page, the gallery can be moved around without breaking the gallery).
It is not possible to instruct JuiceboxBuilder-Lite to use images in a different location although you could manually change your gallery's folder structure after you have created a gallery by editing your gallery's 'config.xml' file in a plain text editor (to point the imageURL entries towards images in whatever location you like).

Go to forum: Juicebox-Lite Support

1,155 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

But nevertheless could you elaborate a bit on " by using a page template with a header and/or footer to accommodate extra content)." What is a page template?

Take a look at the View Resizable Gallery with Top Menu Example in the Using a Resizable Gallery with a Header support section. (There's a link to this support section in one of my posts above.)
I was thinking that you could perhaps use this as a template for your own web page. The example has a header and footer, both with fixed heights (which you could change if you like), and the gallery takes up the remainder of the available space in the user's browser window.
You can view the source of the example in your browser and copy/modify it to suit your own needs (adding whatever content you like in the header and footer and swapping the sample gallery for your own). Some knowledge of CSS, HTML and JavaScript would be useful but the code should hopefully be fairly easy to follow.

In fact, here's a single page example which you can try.
To see it in action, just create a sample gallery in JuiceboxBuilder-Pro and use the following code as the gallery's 'index.html' file.

<!DOCTYPE html>
<html lang="en">
    <head>
        <meta charset="utf-8" />
        <meta name="viewport" id="jb-viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0, user-scalable=0" />
        <style type="text/css">
            html, body {
                height: 100%;
                overflow: hidden;
            }
            body {
                background-color: #222222;
                margin: 0px;
            }
            #header {
                background-color: #222222;
                color: #666666;
                font-family: sans-serif;
                font-size: 20px;
                height: 50px;
                padding: 10px 0px;
                text-align: center;
                width: 100%;
            }
            #footer {
                background-color: #222222;
                bottom: 0px;
                color: #666666;
                font-family: sans-serif;
                font-size: 20px;
                height: 50px;
                left: 0px;
                padding: 10px 0px;
                position: relative;
                text-align: center;
                width: 100%;
            }
            #wrap {
                width: 100%;
            }
        </style>
        <script type="text/javascript" src="jbcore/juicebox.js"></script>
        <script type="text/javascript">
            var jb;
            function doLayout() {
                var windowHeight = parseInt(window.innerHeight ? window.innerHeight : $(window).height(), 10);
                var headerHeight = parseInt($('#header').outerHeight(true), 10);
                var footerHeight = parseInt($('#footer').outerHeight(true), 10);
                var galleryHeight = windowHeight - headerHeight - footerHeight;
                $('#wrap').height(galleryHeight);
                if (jb) {
                    var galleryWidth = parseInt($('#wrap').innerWidth(), 10);
                    jb.setGallerySize(galleryWidth, galleryHeight);
                }
            }
            $(document).ready(function() {
                $(window).resize(doLayout);
                jb = new juicebox({
                    containerId: "juicebox-container"
                });
                doLayout();
            });
        </script>
        <title>Test</title>
    </head>
    <body>
        <div id="header">
            <span>Header</span>
        </div>
        <div id="wrap">
            <div id="juicebox-container"></div>
        </div>
        <div id="footer">
            <span>Footer</span>
        </div>
    </body>
</html>

You can change the header and footer content to whatever you like.
For example, the header container might look something like this:

<div id="header">
    <a href="/HurlList/" style="color: #ffff00; font-family: 'Times New Roman'; font-size: 24px; text-align: center; text-decoration: none;">Return to lots more Hurlingham Memories</a><br /><br /><span style="color: #33b4ca; font-family: 'Times New Roman'; font-size: 48px; text-align: center;">Art Group Reception.</span>
</div>

... and the footer container might look something like this:

<div id="footer">
    <span style="color: #33b4ca; font-family: 'Times New Roman'; font-size: 24px; text-align: center;">© Tony Gamble</span>
</div>

You might need to increase the height of the header to accommodate two lines of text (in the CSS at the top of the web page) or reduce the font size of the text but I hope this points you in the right direction and gets you started.

(The inline CSS in the sample header and footer containers above could quite easily be added to the CSS section at the top of the web page to make things a little easier to read if you like but this would make no functional difference to the web page and there would no measurable benefit to doing so in such a short web page.)

If not I'll look for another program that will make a transparent PNG from my jpg that has a white background.

After a real struggle I have worked out how to use GIMP to produce text with a transparent background.

GIMP is certainly the program I'd personally recommend (for those who do not have Adobe Photoshop).
I've glad you've found it and are making progress.

Embedding the gallery into a page would presumably be two steps and I am not sure it is worth the effort - but I am willing to be persuaded.

It's really just something else to consider (and a personal preference). If you are happy with the results you are getting without embedding the gallery in a custom web page, then that's absolutely great and, as you suggest, being able to use the 'index.html' file directly from JuiceboxBuilder (without the need to embed the gallery in a custom web page) will result in fewer steps in your workflow.

Go to forum: Juicebox-Pro Support

1,156 Reply by Steven @ Juicebox

(45 replies, posted in Juicebox-Lite Support)

Is there any way to stop captions, titles, etc, from disappearing when the mouse strays off the browser window?

This can be achieved with Juicebox-Pro but, unfortunately, not with Juicebox-Lite, the free version.
With Juicebox-Pro, you can set inactivityTimeout to 0 (to disable the overlay autohide) or showImageOverlay to ALWAYS (to always show the image overlay).
Alternatively, you can change the captionPosition to a non-overlay value (BELOW_IMAGE, BOTTOM or BELOW_THUMBS) where the captions will remain visible when the overlay fades out.
For reference, a complete list of configuration options (with short descriptions for each one) can be found here.

I want part of a caption to be in italics, but surrounding the text with <i> and </i> in config.xml doesn't work. Is this supported in the Pro version?

You can use HTML formatting within captions (as noted in this FAQ) in both Juicebox-Lite and Juicebox-Pro.
For example, this caption:

<caption><![CDATA[<i>This text is in italics.</i> This text is not in italics.]]></caption>

.. will be displayed as:

This text is in italics. This text is not in italics.

If you have edited your gallery's 'config.xml' file but do not see the changes, then try clearing your browser's cache before reloading your gallery's web page to ensure that your browser is not still using an older, cached version of the XML file.

Go to forum: Juicebox-Lite Support

1,157 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

For exemple I choose 5 pictures in LR, and made all the developing in LR.... And after???

If you post-process your images in Lightroom, then you can do one of the following:

(1) Create a standalone Juicebox gallery from within Lightroom itself using the Juicebox Lightroom Plugin.

(2) Create a standalone Juicebox gallery (using your images exported from Lightroom) with JuiceboxBuilder (the desktop application to create and edit Juicebox galleries).

(3) Create a Juicebox gallery online within a Showkase site from within the Showkase interface by selecting a Juicebox Gallery Page (from the 'Pages' tab) and uploading your images (exported from Lightroom) on the gallery's 'Upload' tab.

If you create a standalone Juicebox gallery via the Juicebox Lightroom Plugin or JuiceboxBuilder, then you can import the gallery into a Showkase site using Showkase's 'Site -> Import' functionality. Once a gallery has been imported, it becomes a genuine Showkase page (just as if the gallery had been created within Showkase itself) and it can be managed from within the Showkase interface in the future.

I hope this helps to clarify things.

Go to forum: Juicebox-Pro Support

1,158 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

Does this mean that the Juicebox has to live with the header and the footer all the time?

If a gallery is embedded in a web page (alongside other content), then the gallery can be expanded (to fill the browser window) by clicking the 'Expand Button' on the gallery's Button Bar. Once the gallery has been expanded, visitors can navigate through your images (in the full-browser gallery) and then return to the embedding page by clicking the 'Close Gallery' button on the gallery's Button Bar.
Check out (and try expanding) this demo gallery which is embedded on a web page containing both a hear and footer.

If I added a Copyright symbol followed by Tony Gamble, we could keep this on the same line as the Return to. Could you add this for me - maybe in the same blue as at the bottom of the sample I pointed you to?

Try:

<a href="/HurlList/" style="color: #ffff00; text-decoration: none;">Return to lots more Hurlingham Memories</a> | <span style="color: #33b4ca; ">© Tony Gamble</span><br /><br /><span style="color: #33b4ca; font-size: 48px;">Art Group Reception.</span>

I see what you mean about the overlapping but it would not bother me on a PC.

At the moment, when I view your gallery on my iPod Touch, the display is less than optimal. The Gallery Title overlaps the thumbnails quite significantly and, with the size you have chosen for your thumbnails, only one thumbnail is displayed per page.
Please remember that Small Screen Mode was designed specifically with small screen devices in mind (and you are using it for both small and large screen devices).
Default settings may provide a more aesthetically pleasing display but I realise that the default settings do not provide the layout that you are hoping to achieve.
Hopefully you will be able to reach a compromise though (maybe by reducing the amount of Gallery Title text and reducing the thumbnail size or by using a page template with a header and/or footer to accommodate extra content).

You seem to have used a font with a shadow and that is a good way of ensuring it is relatively readable regardless of how light or dark the background is.

The drop-shadow on the text is controlled by the textShadowColor configuration option (in JuiceboxBuilder-Pro's 'Customize -> Color' section), regardless of the font family being used. If you wanted to (just to let you know), you could remove the drop-shadow by setting textShadowColor="rgba(0,0,0,0)".

Have you given me Times New Roman?

Not yet. Just set galleryFontFace="Times New Roman" (in JuiceboxBuilder-Pro's 'Customize -> General' section) or, to set the font family for just the Gallery Title, you could use:

<p style="font-family: Times New Roman;"><a href="/HurlList/" style="color: #ffff00; text-decoration: none;">Return to lots more Hurlingham Memories</a> | <span style="color: #33b4ca;">© Tony Gamble</span><br /><br /><span style="color: #33b4ca; font-size: 48px;">Art Group Reception.</span></p>

I need, finally, to look at the Signature. Presumably I create a signature and save it to a jpg. Can you save me some experimenting time by suggesting the pixel width I need when creating the jpg?

It sounds like you are referring to an image to be used as a Watermark. If so, then the image should ideally be a PNG image with a transparent background (as noted in the Adding Watermarks support section.
I can't really recommend a size for your watermark image. It's really a personal choice and depends on the resolution of your gallery images (the resized images for the gallery, not the source images) and how much coverage you want for your watermark.
If you want your watermark to span the entire width of of your gallery images, then make your watermark image the same width as your resize width. Otherwise, make it a little smaller. You should be able to find a suitable size with a little trial and error.

Thanks as always for the help. It is brilliant.

You're welcome!

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1,159 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Please describe what you mean and, if possible, provide both the URL to your gallery's web page (so that I can take a look at your gallery for myself) and a screenshot (so that I can see what you are seeing).
With a little more information, I should hopefully be able to help further.
Thank you.

Go to forum: Juicebox-Pro Support

1,160 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

I'm glad you're making good progress!

A web design package would be of little use to tweak a gallery as pretty much all the gallery's code is generated dynamically (at the time the gallery is displayed) from within the 'juicebox.js' JavaScript file (which is packed and obfuscated and cannot be modified).
However, a web design package may be useful if you want to embed a gallery into a web page alongside other content (for example, if you have more content to display than can easily be included within the gallery itself).

I really need three lines to get close to my existing system.

You can add HTML line breaks (<br />) to separate a Gallery Title into different lines.
For example:

Line #1<br />Line #2

I could not see how to make it centred.

There is a galleryTitleHAlign configuration option (which can be set to 'CENTER' to horizontally center the Gallery Title) but this is a Large Screen Mode only which is not supported in Small Screen Mode.
In Small Screen Mode, the Gallery Title is always left-justified above the top-left thumbnail.
In order to change this, you'd need override Juicebox's own positioning of the Gallery Title (by applying custom CSS rules to one of Juicebox's internal CSS classes). This is not something that I'd recommend or something that is officially supported.

I am using Bookman Antiqua or Times New Roman Serif if we can have that please.

You can set a font family for all text within a gallery via the galleryFontFace configuration option (in JuiceboxBuilder-Pro's 'Customize -> General' section). Please see the short description for this option in the 'General' section here.
Please note, however, that if you specify a font, it will be displayed only if the user's computer has the font installed.
Therefore, it might be wise to use a font that everyone will have available to them, such as Times New Roman (at least as a fallback). Otherwise, you could use a web font. Please see the Using Custom Fonts support section for details.

The second line is my folder title. In this case "Art Group Reception". The colour is RGB 33B4CA. I am not sure what the font size is but you can see it is quite a lot larger than the 'return' line.

You can set a color and font size using inline CSS in your Gallery Title (the same way we changed the text color to yellow in the post above).
Try something like the following. (You can tweak it if you like.)

<a href="/HurlList/" style="color: #ffff00; text-decoration: none;">Return to lots more Hurlingham Memories</a><br /><br /><span style="color: #33b4ca; font-size: 48px;">Art Group Reception.</span>

The 'text-decoration: none;' entry removes the underline from the link (like in your original page) and the two line breaks just give the text a little more room to breathe.

This second line I will need to change every time I create a new folder. What would you think is the easiest way of doing this?

I don't think there's really any way to do this other than to copy and paste your 'template' Gallery Title and then just change the text within it manually to suit the particular gallery.

My third line I am introducing as I don't see how one creates a 'footer' on Juicebox.

You can certainly add a third line to your Gallery Title if you like but the more you add to the Gallery Title, the more likely it is to overlap your images on a small screen. Juicebox was designed with the Gallery Title to be just a short, single line of text (and only enough space is reserved in the gallery for a single line of text). Juicebox itself will have no knowledge that your Gallery Title contains several lines of text (and in a larger font size).
If you want to include multiple lines of text and other content such as a copyright notice, then I would recommend displaying such information on the gallery's web page (but not inside the gallery itself).
Please take a look at the Using a Resizable Gallery with a Header support section.
There is an online example which features a heater and a footer and the Juicebox gallery takes up the remainder of the space (no matter what size the user's browser window is).
You could perhaps adapt this to suit your own needs (placing "Return to lots more Hurlingham Memories" and "Art Group Reception." in the header and your copyright notice in the footer).
You can view the source of the example in your browser and copy/modify the code as required.
I'd recommend just using a regular plain text editor (like Notepad++) to modify the code. A web design package might complicate (and possibly break) things by adding its own code.

I like the masonry effect of the thumbnails. I am guessing this is not achievable with Juicebox but it is no great loss.

That is correct. All thumbnails within a Juicebox gallery are the same shape and size as each other (determined by the thumbWidth and thumbHeight configuration options). When you create a gallery with JuiceboxBuilder, you can set the thumbnail dimensions on the 'Images' tab (click the 'Change Sizes..' button). JuiceboxBuilder will then generate thumbnails at the specified dimensions and automatically set the thumbWidth and thumbHeight options in the gallery's 'config.xml' file accordingly.

If you really don't want to have to worry about any manual coding but want  to display more information than a Juicebox gallery can handle, then you might be interested in another of our products, namely Showkase.

Showkase is a PHP web application (installed on your web server instead of your computer) which allows you to create a complete portfolio web site (integrating multiple galleries) online. Each Showkase web page features a header (or side menu, depending on the theme used) and footer.
Showkase has full support for Juicebox-Pro and the galleries can be created within the application itself in a web browser interface (or created with JuiceboxBuilder or the Juicebox plugin for Lightroom and imported).

You can create Gallery Index pages and have as many galleries listed on each Gallery Index page as you wish.
Each gallery is represented by a thumbnail image with the gallery title displayed below and the gallery is opened when the user clicks on the image.
Demo sites created with Showkase can be found here and a sample Gallery Index page can be found here.

Showkase can also create non-gallery pages (About, Basic and Contact pages) where you can add information about yourself (or any other content you like).
All of this is done automatically within the Showkase interface without the need for any manual coding at all.

Showkase can be purchased as Showkase-Standard (which comes with Juicebox-Lite, the free version) or Showkase-Pro (which comes with Juicebox-Pro).
The only difference between Showkase-Standard and Showkase-Pro is the bundled viewer (Juicebox-Lite vs Juicebox-Pro).
As you already have Juicebox-Pro, you could purchase Showkase-Standard and integrate your Juicebox-Pro files following the Installing a Pro Viewer instructions.

More information on the differences between Juicebox and Showkase can be found in this forum post.

I hope my notes above help to clarify things.

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1,161 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

That gallery you showed me does not have thumbnails at the bottom of the large image. I presume I need to find it in Load Preset. Which was it please?

Set 'Screen Mode' to 'SMALL' in JuiceboxBuilder-Pro's 'Customize -> General' section. (This is just a regular configuration option rather than a 'Preset'.)

On my thumbnail page I have a message "Return to more Images" and this hyperlinks back into my main hurllist index. How do I do this from your thumbnail page? Assuming I do it, how can I get it into yellow.

The thumbnail page in Small Screen Mode displays the Gallery Title (above the thumbnails) so you could use the Gallery Title to display your "Return to more Images" message.
You can use HTML formatting within your Gallery Title (as noted in this FAQ) to turn the text into a link and change the text color to yellow.
Try entering the following as the 'Gallery Title' in JuiceboxBuilder-Pro's 'Customize -> Lite' section.

<a href="../index.html" style="color: #ffff00;">Return to more Images</a>

Please note that the 'href' attribute for the <a> tag can be a relative path (relative to the web page containing the gallery's embedding code) or an absolute path (in the form 'http://www.example.com/index.html').

On my large images I have a watermark "Images by Tony Gamble". I can't see where your watermark is entered.

Watermarks are added via the control panel in the lower left corner of JuiceboxBuilder-Pro's 'Images' tab (check out the first screenshot in the JuiceboxBuilder-Pro User Guide).
JuiceboxBuilder-Pro uses an image for the watermark (not text) and the chosen image is baked into the images when they are resized for the gallery.
Please see the 'Adding Watermarks' support section for a short description of the process.

I am not sure whether you around so foregive me if I do not respond instantly to your replies.

No problem!

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1,162 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

Thanks a lot for your quick answer...

You're welcome!

I forgott to say that I will use Juicebox within Lighthroom. From LR is it also easy to add and to remove pictures???

It is not possible to open an existing gallery in Lightroom so you'd have to recreate the gallery from scratch.
However, this is not as difficult or time consuming as it might sound.
You can save a gallery's images as a Lightroom 'Collection' and you can save a gallery's configuration options as a Lightroom 'Template', like a 'Preset' in JuiceboxBuilder (please see this forum post for details for details).
With this in mind, you can quickly open a 'Collection' of images, apply a 'Template' and then just edit the gallery as required (for example to add or remove images) before exporting it to your hard drive.

Until now I was using jAlbum...

In case you are interested, there is actually a Juicebox skin available for jAlbum which allows you to create a multi-gallery website. You can use a complete folder structure as the album's input and the skin will create a Juicebox gallery for each and every folder within the structure and link all the galleries together via a navigation tree in a side menu.
The Juicebox skin for jAlbum can be found here (and comes bundled with Juicebox-Lite, the free version).

Can you have a look at, and can you tell me if I can do my pages the same with Juicebox (except the templates).

With Juicebox-Pro, you can create as many individual galleries as you like. However, if you would like to link them all together (with a navigation menu), then you would need to do so manually following the examples in the Embedding Multiple Galleries support section (or by using the Juicebox skin for jAlbum).

If you are looking for an automated solution to creating and listing multiple galleries, then you might be interested in another one of our products, namely Showkase.

Showkase is a PHP web application (installed on your web server instead of your computer) which allows you to create a complete portfolio web site (integrating multiple galleries) online.
Showkase has full support for Juicebox-Pro and the galleries can be created within the application itself in a web browser interface (or created with JuiceboxBuilder or the Juicebox plugin for Lightroom and imported).

You can create Gallery Index pages and have as many galleries listed on each Gallery Index page as you wish.
Each gallery is represented by a thumbnail image with the gallery title displayed below and the gallery is opened when the user clicks on the image.
Demo sites created with Showkase can be found here and a sample Gallery Index page can be found here.

Showkase can also create non-gallery pages (About, Basic and Contact pages) where you can add information about yourself (or any other content you like).
All of this is done automatically within the Showkase interface without the need for any manual coding at all.

Showkase can be purchased as Showkase-Standard (which comes with Juicebox-Lite, the free version) or Showkase-Pro (which comes with Juicebox-Pro).
The only difference between Showkase-Standard and Showkase-Pro is the bundled viewer (Juicebox-Lite vs Juicebox-Pro).

More information on the differences between Juicebox and Showkase can be found in this forum post.

I hope this helps.

Go to forum: Juicebox-Pro Support

1,163 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

1) I would like to know if it is easy to put some new pictures, and to delete some other from a gallery??

Yes, it is very easy to add or remove images from an existing gallery.
You can open a gallery with JuiceboxBuilder (please see here for an overview of JuiceboxBuilder) and you can add or remove image on the 'Images' tab.

2) Shall I everytime re upload everything, or can I upload only a part of the gallery with the new pictures and delete the one I wolud like to delete??

After editing a gallery, you'll need to re-upload the gallery's 'config.xml' configuration file (which lists the images to display in the gallery and also stores the configuration options to be used) and also any new images and thumbnails (to the gallery's 'images' and 'thumbs' folders). There is no need to change the gallery's embedding code (in your gallery's HTML page).

3) Is it possible to have the pictures with exif under them??

JuiceboxBuilder is able to extract the IPTC Document Title (for use as the image's title) and the IPTC Description (for use as the image's caption).
Once the data is extracted from the images, the image title and image caption are displayed in the gallery's caption area.
The only way to extract any other EXIF or IPTC metadata would be to use the Juicebox plugin for Lightroom to create your galleries. (Adobe Lightroom would be required.)
Lightroom has the ability to extract whatever metadata you like from an image (EXIF or IPTC) and the plugin can make use of this for the image titles and captions.
Once the plugin has been installed, you can select the Juicebox web layout, scroll down to the 'Image Info' section, choose 'Edit...' from the drop-down menu (for the image titles or captions) and you'll find the functionality for extracting metadata there. You can build up an image title or caption using whatever custom text and metadata you like.
More details on the Juicebox plugin for Lightroom can be found on the plugin's support page here.

All of the above (adding and removing images using JuiceboxBuilder, uploading the updated 'config.xml' file and extracting EXIF and IPTC data using the Juicebox plugin for Lightroom) are true for both Juicebox-Lite and Juicebox-Pro so you could certainly try things out with Juicebox-Lite before purchasing Juicebox-Pro if you like.
You can download Juicebox-Lite from the download page here.
Be sure to check out our Getting Started guide which will guide you through the process of creating your first gallery with JuiceboxBuilder.

Go to forum: Juicebox-Pro Support

1,164 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

You're welcome!

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1,165 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

I'm glad you've got it working (and that it was an easy fix).
Thank you for letting me know.

Go to forum: Juicebox-Pro Support

1,166 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

First of all, please check to see if your gallery is using Juicebox-Lite or Juicebox-Pro. (Juicebox-Lite galleries are limited to 50 images per gallery but Juicebox-Pro galleries are not.)
A Juicebox-Lite gallery will have the Juicebox logo in the lower-right corner. There is no such branding in Juicebox-Pro galleries.
If your gallery is still Juicebox-Lite, then you can upgrade it to Juicebox-Pro by either:
(1) Opening the gallery in JuiceboxBuilder-Pro and re-saving it on the 'Publish' tab.
... or:
(2) Manually replacing the gallery's existing 'jbcore' folder for the version from the Juicebox-Pro v1.5.1 download zip package ('juicebox_pro_1.5.1/web/jbcore').
After upgrading a gallery, be sure to clear your browser's cache before reloading your gallery's web page to ensure that your browser is not using older cached files.

If your gallery is sourced by a Flickr account, then you may need to increase the value of the flickrImageCount configuration option (on JuiceboxBuilder-Pro's 'Images' tab) from its default value of 50 to something higher.
Please note that when using Flickr as a source of images, the maximum number of images which can be displayed in a Juicebox-Pro gallery is 500. This limit is imposed by Flickr rather than Juicebox-Pro itself.

I hope this helps.
If you continue to experience difficulties, then please post the URL to your gallery's web page so that I can take a look at the problem for myself and hopefully help further. Thank you.

Go to forum: Juicebox-Pro Support

1,167 Reply by Steven @ Juicebox

(17 replies, posted in Juicebox-Pro Support)

The closest that you could get to this with Juicebox would be to display your gallery in Small Screen Mode (usually used on mobile devices) where thumbnails and images are displayed on separate pages (so that the main images can be given as much space as possible on small screens).

When the gallery is initially displayed, the user will be presented with a grid of thumbnails from which a main image can be selected.
When a thumbnail is selected, the thumbnail page is replaced with the chosen image (and the user can then navigate through the main images).
The user can return to the thumbnail page by clicking the 'Thumbnail' button on the gallery's Button Bar.

You can force a gallery to be displayed in Small Screen Mode by setting screenMode="SMALL" (in JuiceboxBuilder-Pro's 'Customize -> General' section).
Please note that screenMode is a Juicebox-Pro configuration option which is not supported by Juicebox-Lite, the free version.
For reference, a complete list of configuration options can be found here.

All thumbnails will be the same size as each other but you can determine the size via the thumbWidth and thumbHeight configuration options.

More information about Screen Modes can be found in the Gallery Tour.

Here's a demo gallery using Small Screen Mode.

I hope this points you in the right direction.

Go to forum: Juicebox-Pro Support

1,168 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Not that I'm aware of, although it would be wise to always ensure that your version of AIR is kept up-to-date.

Go to forum: Juicebox-Pro Support

1,169 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

When Adobe announced the proposed end-of-life for Flash (in this blog entry dated 25 July 2017), they also posted this forum post (on the same day) regarding AIR.
The takeaway from the forum post seems to be this quote:

Adobe remains committed to AIR and we believe it continues to be a great desktop and mobile development platform.

As far as I am aware, there has been nothing to suggest that anything has changed in this regard since then (with new features being introduced in the latest version of AIR, rather than it being just a bugfix release, which is encouraging).

It is sad to hear that Adobe are dropping Muse from their portfolio but Muse and AIR are two very different products and the news regarding Muse should, hopefully, have no bearing on the future of AIR.

In any case, if Adobe were to ever retire AIR, I'm quite sure that the Juicebox developers would find another suitable platform to provide users with a quick and easy way to create and edit galleries (like JuiceboxBuilder does today).
However, it looks like it may not come to this (at least in the short term, not knowing what might happen over at Adobe).

Go to forum: Juicebox-Pro Support

1,170 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

Thank you for the additional notes.

I have now been able to reproduce the problem that you reported (summary below) and have notified the developers who will investigate further and hopefully fix the issue for a future version.

In the meantime, as you have discovered, you can open a gallery via the 'Open Gallery...' button on the 'Start' tab.

Thank you for reporting this issue.

Steps to reproduce problem:
(1) Open JuiceboxBuilder-Pro
(2) Go to 'Gallery -> New' from the drop-down menu at the top or click the 'New Gallery...' button on the 'Start' tab
(3) Go to 'Gallery -> Open...' from the drop-down menu at the top
(4) Select a gallery in the 'Select Gallery Folder...' pop-up dialog window -> gallery does not open

Go to forum: Juicebox-Pro Support

1,171 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

So: 'Gallery -> Open...' (from the drop-down menu at the top) doesn't work and the 'Open Gallery...' button (on the 'Start' tab) works.

That's weird. I'm pretty sure both options will call the same function.
At least you have a workaround (use the 'Open Gallery...' button instead of the 'Gallery -> Open...' menu option).

Out of interest, does the 'Gallery -> New' menu option work?

I'm really not sure what might be causing this problem. I still think there's a chance that something might be blocking the 'Select Gallery Folder...' pop-up dialog window from being opened but why this would happen via the drop-down menu but not via the button on the 'Start' tab is a bit of a mystery.

Have you tried my two suggestions above yet (to temporarily disable any security software and manually delete the two folders I listed)?
Also, please try completely uninstalling JuiceboxBuilder-Pro and then reinstalling the application to see if this helps.

Go to forum: Juicebox-Pro Support

1,172 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

1. When I use the menu Gallery/Open nothing happen. I need to Click on Start and then use the button New Gallery...

Are you saying that 'Gallery -> Open...' (from the drop-down menu at the top) and the 'Open Gallery...' button (on the 'Start' tab) both do nothing but that both 'Gallery -> New' (from the drop-down menu at the top) and the 'New Gallery...' button (on the 'Start' tab) both work as expected?
If so, it sounds like something might be blocking the 'Select Gallery Folder...' dialog window from being opened.
If you have any security software installed on your computer, try temporarily disabling it (or make an exception within it for JuiceboxBuilder-Pro) to see if this makes a difference.

Normally, if there is a problem with the 'Open Gallery...' button, then there is a problem with the 'New Gallery...' button, too.
Several users who have reported such issues have been able to resolve their problems by closing JuiceboxBUilder-Pro and manually deleting the following folders.

~/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro
~/Library/Preferences/JuiceboxBuilder-Pro

Also, please take a look at this forum thread in case any information within it helps.

2. Does the Juicebox license allows me to share the files (images, jbcore, thumbs, config.xml, index.html) of the galleries created with others people, for example zipped in a file to download, to use offline?

Unfortunately, the Terms of Use do not allow redistribution of the the source code (which is within the 'jbcore' folder). Here's the relevant quote:

Redistributing or reselling the Juicebox source code is prohibited.

A Single-Site license would allow you to use Juicebox in an offline environment (for example, in a kiosk at an event or on an intranet) but you would not be able to distribute galleries which include the 'jbcore' folder.

Go to forum: Juicebox-Pro Support

1,173 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

You're welcome!

Go to forum: Juicebox-Pro Support

1,174 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Lite Support)

That's very strange and not something I've seen before.
I'm not sure what might be causing your problem other than perhaps a corrupt image.
Try creating a fresh gallery with some completely different images (and save the gallery to a new empty folder) to see if the problem happens with this new gallery.

It would certainly help if I could replicate the problem myself so, if you continue to experience the problem, please provide the following:
(1) Please let me know what version of JuiceboxBuilder-Lite you are using.
(2) Please also let me know what configuration options and image dimensions you set in JuiceboxBuilder-Lite.
(3) Please zip some sample images (your source images that the problem happens with), upload them somewhere and post a link so that I can use the same images that you use.
(4) Please let me know the exact steps that you take to reproduce the problem. I'll try to duplicate exactly what you are doing to see if the problem happens on my computer, too.

Thank you.

Go to forum: Juicebox-Lite Support

1,175 Reply by Steven @ Juicebox

(5 replies, posted in Juicebox-Pro Support)

... I cannot use a Home icon.

If you really wanted to, you could change the icon used for the Back Button to a custom icon more suited to the page that your Back Button redirects to.
If you'd like to try this, please take a look at the Using Custom Icons support section in the Theming Guide.
The IcoMoon library might have an icon that you could use for your mailing list link, otherwise you could create a new icon yourself.

I guess I could or should get the same "click" result with a shorter backButtonText, I'm going to try to change it.

Yes. There's no need to change the backButtonUrl (the URL associated with the Back Button). Just change the backButtonText to something shorter than "More Pascal RIBEN Galleries", for example "Mailing List".

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