76

(6 replies, posted in Juicebox-Pro Support)

Javascript does not allow you to load XML files cross domain for security reasons.

For future reference here is the solution to load images from a different domain.

To host a gallery at: www.example.com/gallery/ and pull images from www.cdn.com/gallery/, do this:

1) Upload gallery folder to both www.example.com/gallery/ and www.cdn.com/gallery/
2) Edit embed code on www.example.com/gallery/index.html to look like this:

<!--START JUICEBOX EMBED-->
<script src="www.cdn.com/gallery/jbcore/juicebox.js"></script>
<script>
    new juicebox({
        containerId : 'juicebox-container',
        configUrl : 'www.example.com/gallery/config.xml',
        baseUrl : 'www.cdn.com/gallery/',
        galleryWidth: '100%',
        galleryHeight: '100%',
        backgroundColor: 'rgba(255,255,255,1)'
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

This will load everything except the XML file from the CDN domain.

yes we plan to improve the handling of Pro options in the Lightroom plugin.

78

(6 replies, posted in Juicebox-Pro Support)

Can you provide a URL of your gallery so we can take a look at?

79

(3 replies, posted in Juicebox-Pro Support)

Hi, the gallery at the URL you posted is using Juicebox-Lite. You can tell by the fact that the juicebox badge is showing at bottom right. To convert an existing Juicebox-Lite gallery to Juicebox-Pro, open and re-save the gallery using JuiceboxBuilder-Pro. Alternatively you can replace the jbcore folder in the existing gallery folder with the one that comes in the Juicebox-Pro download web folder.

Does the Pro version offer more flexibility in placing the gallery?

Both the Pro and Lite versions allow you to place a Juicebox gallery anywhere on your HTML page.

81

(1 replies, posted in Juicebox-Lite Support)

Juicebox now supports EXIF and IPTC image data.

To load ITPC image titles in JuiceboxBuilder, do Images -> Titles -> Use ITPC Title. To load ITPC imge captions, do Images -> Captions -> Use ITPC Caption.

82

(8 replies, posted in Juicebox-Lite Support)

You are not using 'flickrSetId' to load your images, you are using 'flickrUserName' and 'flickrTag'. In this case, check this FAQ: How do I change the order of images from Flickr? Or upgrade to Juicebox-Pro and use flickrSetId.

83

(8 replies, posted in Juicebox-Lite Support)

http://firewalkcreative.com/gammagoochee/gallery/ <- no gallery on that page.

84

(17 replies, posted in Juicebox-Pro Support)

Hi, we are aware of the issue and it's on our list to fix in a future version.

Possible workarounds would be:
* Don't use rounded thumbnail corners
* Use square thumbnails
* Resize your thumbnail JPGs to match the actual display dimensions.

It sounds like the IPTC captions are being lost at some point in your workflow chain before you import them to JuiceboxBuilder.

I've logged this as a bug to be fixed in next version.

When you say "JB will not add captions to  images that have been re-saved", what program are you re-saving with?

88

(17 replies, posted in Juicebox-Pro Support)

the issue arises when the actual thumbnails are larger than the parameters set in the config. options.

ok yes that would cause the issue. Not sure this is a use-case that occurs very often. Any reason why you need to scale the thumbs?

89

(17 replies, posted in Juicebox-Pro Support)

Rounded thumbs are working here on Win7 with Chrome 23. Please provide a gallery URL or screen shot so we can take a look.

90

(7 replies, posted in Juicebox-Pro Support)

Not seeing this issue here. Can you provide an example URL? Are you using the latest version of Juicebox-Pro (v1.2)?

91

(17 replies, posted in Juicebox-Pro Support)

Hi,

I just tested rounded corners on rectangular thumbnails and it works here. Using the "thumbCornerRadius" config option. Which version of Chrome are you using? Which OS are you on? Can you provide an example gallery URL?

Juicebox does not support dynamically loading content after the gallery is first loaded.

According to the config file here you have imageQuality set to "10%". Try re-publishing your gallery with a higher image quality setting. Please note image quality and thumbnail quality use different values.

Good to know!

When performing a swipe with the gallery as starting point, it won't scroll up and down.

This is because Juicebox galleries use swipe gestures for navigating between images and thumbnail pages. So it will absorb any swipes that start within the gallery and prevent the default browser scroll behavior. Currently there is no option to prevent this.

This issue is related to the fact that you have set 'showSplashPage' to 'NEVER'. When using the default value of 'AUTO' this issue will not occur, since the splash page displayed on small screen devices does not absorb swipes. Check the example here on an iPhone to see how this works: http://www.juicebox.net/demos/lite/embedded/

So the work-around is to set 'showSplashPage' to 'AUTO'.

96

(11 replies, posted in Juicebox-Pro Support)

Hi,

it's hard to diagnose embed issues without seeing a live URL. Did you try opening the browser console and viewing the error message? Did you follow the Joomla embed instructions: http://www.juicebox.net/support/embeddi … oomla-site ?

Please check here: http://juicebox.net/support/faq/#presales-7

yes it is true.

You can switch out the image files manually, just make sure the new file has the same name.

You can resize all the images in a gallery using JuiceboxBuilder-Pro. Open the existing gallery folder, go to the Images panel, then click Image Size 'Change..' and enter the new image dimensions. Now save your gallery in the same folder or a different one using the 'Publish' panel.