It looks like your web page may use the border-box model and this is known to break the layout of Juicebox.
Try opening your gallery's 'jbcore/classic/theme.css' file in a plain text editor and add the following code to the file.

.juicebox-gallery a, .juicebox-gallery div, .juicebox-gallery h1, .juicebox-gallery h2, .juicebox-gallery h3, .juicebox-gallery h4, .juicebox-gallery p, .juicebox-gallery span, .juicebox-gallery u {
    -webkit-box-sizing: content-box;
    -moz-box-sizing: content-box;
    box-sizing: content-box;
}

Hopefully this will solve your problems.

This issue has been addressed and will be fixed in the next version of Juicebox.
If you would like to be notified when a new version is released, please join our mailing list at the foot of our homepage, follow us on Twitter @JuiceboxGallery or subscribe to our blog RSS feed.

4,077

(6 replies, posted in Juicebox-Pro Support)

I don't know what I want - this was simply the code I copied from JB - in the hope that it would give me in Lightroom the gallery I had created in standalone JB

If you want to replicate the layout of a gallery created in JuiceboxBuilder-Pro in Lightroom, then, rather than enter configuration options into the Pro Options text area of the Lightoom plugin's interface, you could:
(1) Create a sample gallery the way you want it to look in JuiceboxBuilder-Pro.
(2) Save the settings as a preset ('Presets -> Save Preset...' from the drop-down menu at the top).
(3) Create your new gallery in Lightroom.
(4) Open the gallery (created in Lightroom) in JuiceboxBuilder-Pro and apply the preset to it ('Presets -> Load Preset...').
(5) Save the gallery on the 'Publish' tab.

how do I know what I need to put into the Lightroom box?

A list of all configuration options you can use can be found here.
Step #4 in the 'Upgrading to Juicebox-Pro' section on the Lightroom plugin's web page tells you how you should enter Pro Options into the Pro Options text area, for example:

captionPosition="BELOW_IMAGE"

URL is: janesharp.com/galleries/Sarah_Lamond_JB I noticed that JB did not create a index.html file - is that why?

JuiceboxBuilder-Pro and the Lightroom plugin always create an index page. This is the page into which the gallery is embedded. Without this, there is no embedding code and no way for the browser to display the gallery.
When using the Lightoom plugin, the index page is always named 'index.html'.
When using JuiceboxBuilder-Pro, you can change the name of the index page if you like (on the 'Publish' tab), although the default name for the file is 'index.html'. No matter what you call the file, there will be only one HTML file within the gallery folder so upload it to the '/galleries/Sarah_Lamond_JB/' directory on your web server and open it in a browser.
It looks like all the other gallery files have been uploaded OK so with your gallery's index page in place, the gallery should display fine.

As you have discovered, if a Juicebox gallery is sourced by Flickr images, then the gallery will automatically display any new images added to the Flickr account (or set) without the need to modify any gallery files.

4,079

(6 replies, posted in Juicebox-Pro Support)

I just get a white spinning hexagon with a teardrop inside.......... and suggestions why?

This is most likely to be due to an incorrectly formatted gallery XML file.

the code is simply:

optionName="galleryWidth: "100%"
optionName="galleryHeight: "100%"
optionName="backgroundColor: "rgba(204,204,204,.2)"

The Juicebox plugin for Lightroom automatically sets the gallery's width and height both to 100% (to display the gallery on a page of its own, filling the page) and it is not possible to change these values in the interface.
If you want a gallery with different dimensions, then you will likely be embedding the gallery in an existing web page alongside other content and should follow the embedding instructions here.
Also, the background color and opacity can be set in the interface (in the 'Color Palette' section) without the need to enter the values manually in the 'Pro Options' text area.
Other options should be entered into the text area in the form optionName="OPTION_VALUE" as in the following example:

captionPosition="BELOW_IMAGE"
showNavButtons="TRUE"

I've also just been using standalone juicebox - and so have just discovered that you cannot ftp from the software,

JuiceboxBuilder-Pro does not feature FTP capabilities but with a dedicated FTP program such as Filezilla (free), you can drag and drop a complete gallery folder into a location on your web server in a single action.

And i've just uploaded a gallery built in JB via an ftp programme and it doesn't work. I've uploaded everything in the gallery folder.

Please post the URL to your gallery so that I can take a look for myself and determine the cause of your problem.
In the meantime, perhaps the troubleshooting FAQs will help.

4,080

(5 replies, posted in Juicebox-Lite Support)

That's great!
Thank you for posting back to let me know.

4,081

(7 replies, posted in Juicebox-Pro Support)

My suggestion is possibly the easiest solution to your problem and it would be worth persevering to get it to work within your web page.
It relies on listening for a change in the browser window size and then assigning new width and height dimensions to the gallery, based on the current width of the browser window.

You want your gallery's width to always fill the width of its parent container so you can set the gallery's width to 100% in the embedding code (and you do not need to worry about the gallery's width in the dynamic resizing code).

You need to be able to change the gallery's height when the user changes the browser window's width so do the following:
(1) Give the table into which you embed your gallery an id="wrap" (so that you can change its dimensions using JavaScript).
(2) Your images have an aspect ratio of approximately 2.6:1 (and there are no other elements within your gallery) so use this factor when working out the gallery's height in relation to its width.

Try using the following as your 'index.html' page:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml"><!-- InstanceBegin template="/Templates/page.dwt" codeOutsideHTMLIsLocked="false" -->
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<!-- InstanceBeginEditable name="doctitle" -->
<title>Home - Regional Development Australia Great Southern</title>
<!-- InstanceEndEditable -->
<style type="text/css">
<!--
body {
    background-color: #fafafc;
    background-image: url(image/bg.png);
    background-repeat: repeat-x;
    margin-left: 0px;
    margin-top: 0px;
    margin-right: 0px;
    margin-bottom: 0px;
}
-->
</style>
<link href="CSS/Level2_Verdana_Text.css" rel="stylesheet" type="text/css" />
<script type="text/JavaScript">
<!--
function MM_preloadImages() { //v3.0
  var d=document; if(d.images){ if(!d.MM_p) d.MM_p=new Array();
    var i,j=d.MM_p.length,a=MM_preloadImages.arguments; for(i=0; i<a.length; i++)
    if (a[i].indexOf("#")!=0){ d.MM_p[j]=new Image; d.MM_p[j++].src=a[i];}}
}

function MM_swapImgRestore() { //v3.0
  var i,x,a=document.MM_sr; for(i=0;a&&i<a.length&&(x=a[i])&&x.oSrc;i++) x.src=x.oSrc;
}

function MM_findObj(n, d) { //v4.01
  var p,i,x;  if(!d) d=document; if((p=n.indexOf("?"))>0&&parent.frames.length) {
    d=parent.frames[n.substring(p+1)].document; n=n.substring(0,p);}
  if(!(x=d[n])&&d.all) x=d.all[n]; for (i=0;!x&&i<d.forms.length;i++) x=d.forms[i][n];
  for(i=0;!x&&d.layers&&i<d.layers.length;i++) x=MM_findObj(n,d.layers[i].document);
  if(!x && d.getElementById) x=d.getElementById(n); return x;
}

function MM_swapImage() { //v3.0
  var i,j=0,x,a=MM_swapImage.arguments; document.MM_sr=new Array; for(i=0;i<(a.length-2);i+=3)
   if ((x=MM_findObj(a[i]))!=null){document.MM_sr[j++]=x; if(!x.oSrc) x.oSrc=x.src; x.src=a[i+2];}
}
//-->
</script>
<!-- InstanceBeginEditable name="head" --><!-- InstanceEndEditable -->
<style type="text/css">
<!--
a:link {
    color: #327027;
    font-weight: 400;
    text-decoration: none;
}
a:visited {
    text-decoration: none;
    color: #B1C444;
}
a:hover {
    text-decoration: underline;
}
a:active {
    text-decoration: none;
}
-->
</style>
<script type="text/javascript" src="jbcore/juicebox.js"></script>
<script type="text/javascript">
    function doLayout() {
        var galleryWidth = $('#wrap').width();
        var galleryHeight = parseInt(galleryWidth / 2.6);
        $('#wrap').height(galleryHeight);
    }
    $(document).ready(function() {
        doLayout();
        $(window).on('resize', doLayout);
        new juicebox({
            containerId: 'juicebox-container',
            galleryWidth: '100%',
            backgroundColor: 'rgba(255,255,255,1)'
        });
    });       
</script>
</head>

<body onload="MM_preloadImages('image/menu/home-over.jpg','image/menu/reports-over.jpg','image/menu/current-over.jpg','image/menu/pub-over.jpg','image/menu/contact-over.jpg','image/menu/news-over.jpg','image/menu/region-over.jpg','image/menu/grants-over.jpg','image/menu/about-rda-over.jpg','image/menu/r-plan-over.jpg')">
<table width="82%" border="0" align="center" cellpadding="0" cellspacing="0">
  <tr>
    <td><table width="100%" border="0" align="center" cellpadding="0" cellspacing="0" class="box1">
      <tr>
        <td height="42" align="center" valign="top" bgcolor="#FFFFFF"><table width="100%%" border="0" cellspacing="0" cellpadding="0">
            <tr>
              <td><!-- InstanceBeginEditable name="EditRegion5" -->
                <table id="wrap" width="100%" border="0" cellspacing="0" cellpadding="0">
                  <tr>
                    <td>
                        <!--START JUICEBOX EMBED-->
                        <div id="juicebox-container"></div>
                        <!--END JUICEBOX EMBED-->
                    </td>
                  </tr>
                </table>
              <!-- InstanceEndEditable --></td>
            </tr>
            <tr>
              <td height="36" background="image/menu/menu-bg.jpg"><table width="100%%" height="34" border="0" cellpadding="0" cellspacing="0">
                <tr>
                  <td width="14%" align="center" valign="middle" background="image/menu/menu-bg.jpg"><a href="index.html"><img src="image/menu/home.jpg" alt="Home" name="home" width="135" height="34" border="0" id="home" onmouseover="MM_swapImage('home','','image/menu/home-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a> </td>
                  <td width="14%" align="center" valign="middle" background="image/menu/menu-bg.jpg"> <a href="reports_research.html"><img src="image/menu/reports.jpg" alt="Reports &amp; Research" name="rep" width="283" height="34" border="0" id="rep" onmouseover="MM_swapImage('rep','','image/menu/reports-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a> </td>
                  <td width="14%" align="center" valign="middle" background="image/menu/menu-bg.jpg"> <a href="current_projects.html"><img src="image/menu/current.jpg" alt="Current Projects" name="current" width="256" height="34" border="0" id="current" onmouseover="MM_swapImage('current','','image/menu/current-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a> </td>
                  <td width="14%" align="center" valign="middle" background="image/menu/menu-bg.jpg"> <a href="publications.html"><img src="image/menu/pub.jpg" alt="Publications" name="pub" width="213" height="34" border="0" id="pub" onmouseover="MM_swapImage('pub','','image/menu/pub-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a> </td>
                  <td width="14%" align="center" valign="middle" background="image/menu/menu-bg.jpg"><a href="contact.html"><img src="image/menu/contact.jpg" alt="Contact" name="con" width="159" height="34" border="0" id="con" onmouseover="MM_swapImage('con','','image/menu/contact-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a></td>
                  </tr>
              </table></td>
            </tr>
            <tr>
              <td><table width="95%" border="0" align="center" cellpadding="0" cellspacing="7">
                <tr>
                  <td align="left" valign="top"><!-- InstanceBeginEditable name="EditRegion4" --><span class="big">Regional Development Australia Great Southern WA Inc</span><!-- InstanceEndEditable --><br />
                    <!-- InstanceBeginEditable name="EditRegion3" -->
                    <p class="bodystyle">Regional Development Australia (RDA) is an initiative of the Australian Government that aims to enhance the growth and development of regional areas by bringing together and working with the three levels of government to provide a strategic and targeted response to issues in regional areas. The Network is led by the Hon Warren Truss MP as the Minister for Infrastructure and Regional Development.</p>
                    <table width="100%%" border="0" cellspacing="9" cellpadding="0">
                      <tr>
                        <td width="25%" align="center" valign="middle"><a href="news.html"><img src="image/menu/news.jpg" alt="News" name="n" width="265" height="269" border="0" id="n" onmouseover="MM_swapImage('n','','image/menu/news-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a></td>
                        <td width="25%" align="center" valign="middle"><a href="our_region.html"><img src="image/menu/region.jpg" alt="Our Region" name="r" width="260" height="269" border="0" id="r" onmouseover="MM_swapImage('r','','image/menu/region-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a></td>
                        <td width="25%" align="center" valign="middle"><a href="grants_funding.html"><img src="image/menu/grants.jpg" alt="Grants &amp; Funding" name="g" width="263" height="269" border="0" id="g" onmouseover="MM_swapImage('g','','image/menu/grants-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a></td>
                        <td width="15%" rowspan="2"><iframe class="tkf-em-cal" scrolling="no" width="300" height="518px" frameborder="0" style="border-width:0;background-color:transparent" src="https://tockify.com/em/rdags"><a href="https://tockify.com/rdags">RDA Great Southern Events Calendar</a></iframe></td>
                      </tr>
                      <tr align="center" valign="middle">
                        <td width="25%"><a href="about-rdags.html"><img src="image/menu/about-rda.jpg" alt="About RDA Great Southern" name="a" width="264" height="266" border="0" id="a" onmouseover="MM_swapImage('a','','image/menu/about-rda-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a></td>
                        <td width="25%"><a href="regional_plan.html"><img src="image/menu/r-plan.jpg" alt="Regional Plan 2013-2018" name="rp" width="260" height="266" border="0" id="rp" onmouseover="MM_swapImage('rp','','image/menu/r-plan-over.jpg',1)" onmouseout="MM_swapImgRestore()" /></a></td>
                        <td width="25%"><img src="image/menu/growing.jpg" alt="RDA Great Southern" name="rdags" width="263" height="266" id="rdags" /></td>
                      </tr>
                    </table>
                    <p class="bodystyle">&nbsp;</p>
                    <p>&nbsp;</p>
                  <!-- InstanceEndEditable --></td>
                </tr>
              </table></td>
            </tr>
          </table>
          </td>
      </tr>
      
    </table>
      <table width="100%" border="0" align="center" cellpadding="0" cellspacing="0">
        
        <tr>
          <td height="84"><img src="image/bottom.png" width="100%" height="84" /></td>
        </tr>
      </table></td>
  </tr>
</table>
</body>
<!-- InstanceEnd --></html>

Please note that I have not checked your web page for any HTML errors. You can do this with the W3C Markup Validation Service. All I have done is copy and paste your code and add/modify what is required to get the Juicebox sizing working (by inserting the <script> section at the end of the <head> section and changing the contents of the <table> into which you embed your gallery and giving it an 'id').
I have tested it and it seems to work OK.

4,082

(1 replies, posted in Juicebox-Lite Support)

Does it matter if they're in sets / photostreams?

This should not matter as long as you are not displaying an individual Flickr Set via the flickrSetId configuration option (which will display all images in the set regardless of tags).

Juicebox uses the Flickr API to fetch images from Flickr's servers.
It simply requests the images from Flickr and displays the images returned.
If you have tagged images that are not being displayed, then the problem is likely to be with Flickr.
If Juicebox requests all images tagged with the term 'latest' but Flickr does not return all the images you expect, then there is, unfortunately, little that Juicebox itself can do.

Try entering your Flickr settings into Flickr's own API Explorer to see how many (if any) images are returned. (You will need to use the Flickr User Id instead of the Flickr User Name for this.)

Also, please also see this Flickr FAQ for a few suggestions which may help:
Why aren't my photos appearing in searches or groups?

Other things to try:
(1) Try removing and then re-adding the tags to your images.
(2) Make sure that all your tagged images are public (and not private).

If you continue to experience difficulties, perhaps you could ask Flickr why some of your tagged images are not appearing in API search results.

4,083

(3 replies, posted in Juicebox-Pro Support)

I do not know where you saved your preset files to on your hard drive but if they are in the application's installation folder, then they will likely be deleted when you uninstall JuiceboxBuilder-Pro so please back them up to a different location first.

I would recommend saving your preset files to a location separate to the application's installation folder so that they are not lost if/when you uninstall JuiceboxBuilder-Pro.

4,084

(3 replies, posted in Juicebox-Pro Support)

In order to install a new version of JuiceboxBuilder-Pro, it is necessary to first uninstall any existing version from your computer.
Also, between uninstalling and reinstalling, manually delete the following folder (to ensure that no files are left behind from the previous installation) and empty your trash:

/Users/your_username/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro

Hopefully this will help.
(I have JuiceboxBuilder-Pro v1.3.3 installed and running OK under Adobe AIR 4.0 on my PC.)

4,085

(15 replies, posted in Juicebox-Pro Support)

Thank you for testing the link I posted.
I have notified the developers of this issue and they will investigate further.

4,086

(7 replies, posted in Juicebox-Pro Support)

no matter what I do I can not loose the white space that appears below the gallery

Depending on the height of your browser window, your gallery may have a different aspect ratio to that of your images.
When the image is scaled to fit within the gallery's image area, there may be space surrounding the image and because your gallery uses imageVAlign="TOP" (vertically aligning the main images to the top of the image area), all the space is pushed to below the main images.

You could perhaps set imageVAlign="CENTER" to balance the space between the top and bottom of your main image.

However, the ideal solution that you seem to be looking for is for the gallery's aspect ratio to remain constant no matter what the size or shape of the user's browser window is.
This can be achieved by implementing a solution such as the following.
To see the example in action, create a test gallery with JuiceboxBuilder-Pro and replace the gallery's 'index.html' page with the code below.

<!DOCTYPE html>
<html lang="en">
    <head>
        <meta charset="utf-8" />
        <meta name="apple-mobile-web-app-capable" content="yes" />
        <style type="text/css">
            body {
                margin: 0px;
            }
            body, html {
                height: 100%;
                width: 100%;
            }
        </style>
        <script type="text/javascript" src="jbcore/juicebox.js"></script>
        <script type="text/javascript">
            function doLayout() {
                var windowWidth = window.innerWidth ? window.innerWidth : $(window).width();
                var galleryWidth = parseInt(windowWidth * 0.8);
                var galleryHeight = parseInt(galleryWidth / 2);
                $('#wrap').width(galleryWidth);
                $('#wrap').height(galleryHeight);
            }
            $(document).ready(function () {
                doLayout();
                $(window).on('resize', doLayout);
                new juicebox({
                    containerId: 'juicebox-container'
                });
            });       
        </script>
        <title>Test</title>
    </head>
    <body>
        <div id="wrap">
            <div id="juicebox-container"></div>
        </div>
    </body>
</html>

The '0.8' value is just an arbitrary width for the gallery (80%) for this example. You can change this to whatever you like.
The aspect ratio in the above example is 2:1 (set by the '2' in the line var galleryHeight = parseInt(galleryWidth / 2);).
Again, you can change this to whatever you like.
Hopefully you will be able to implement this within your own web page.

Also I posted recently about the gallery swiping on an ipad, is there some tweeking to the code that would prevent the sliding kicking in as I just want it to fade not be user interactive?

No. In Touch Input Mode, Juicebox automatically (and always) uses a slide image transition. This cannot be changed. Please see my reply to your query in this forum thread.

4,087

(5 replies, posted in Juicebox-Lite Support)

Would it be possible that some of the files aren't compatible with dropbox?

No. Juicebox galleries can successfully be hosted on Dropbox. (There are no incompatible files within a Juicebox gallery.)

I've linked my virb account with my dropbox account,

There is no need to do this.

and moved the file into dropbox/apps/virb ....

This is not part of the procedure.

If you are following the instructions here, have you downloaded and installed the Dropbox client program onto your computer?
If so, then when you double-click the 'Dropbox' icon on your desktop, do you see a folder named 'Public'?
If not, then please create a public folder by clicking here.
Then all you need to do is drag and drop your Juicebox gallery folder into this 'Public' folder.
To get the public link to the gallery for use in the iframe, you would navigate inside the 'Public' folder, then navigate inside the gallery folder, right-click the gallery's 'index.html' file and select 'Copy public link'.
The link should look something like this:
https://dl.dropboxusercontent.com/u/123456789/gallery/index.html

4,088

(6 replies, posted in Juicebox-Pro Support)

You can upgrade the Juicebox plugin for Lightroom from Juicebox-Lite to Juicebox-Pro (to remove the branding and the 50-image limit and to allow Pro configuration options to be used) by following the 'Upgrading to Juicebox-Pro' instructions on the plugin's web page.

As far as I am aware, there are no plans to introduce individual fields for every Pro configuration option in the plugin's interface but you can enter Pro options into the 'Pro Options' text area. Each option should be entered one per line in the format optionName="OPTION_VALUE". Use Ctrl-Enter to add a new line.

Otherwise, you can edit a gallery created by the plugin with JuiceboxBuilder-Pro (which has all Pro configuration options available in its interface).

The only products which have full support for all Juicebox-Pro configuration options in their interfaces are:
(1) JuiceboxBuilder-Pro (which comes with Juicebox-Pro)
(2) Showkase
(3) svManager

(None of the Juicebox plugins for third-party programs have individual fields for every Pro configuration option.)

4,089

(5 replies, posted in Juicebox-Lite Support)

I can only upload each file individually

This will not work. The structure of the gallery's 'jbcore' folder needs to be kept intact. It is not possible to simply upload all gallery files individually to a single 'assets' folder within your Virb account.

As Virb is not a regular web host providing web space that you can upload your gallery folder to via FTP, you will not be able to host a gallery on Virb. You will have to host your gallery elsewhere (such as Dropbox) and load the gallery into your Virb page using an iframe as documented in the Embedding in a Web Template Site instructions.
When it comes to inserting the iframe into your Virb page, please see this Virb help page.

I tried to upload the file into dropbox, but it won't let me.

If you follow the Embedding in a Web Template Site instructions, you should be able to host your gallery on Dropbox (and you can check that it has worked by simply opening the public link for the gallery's 'index.html' file in a browser to display the gallery).

If you get stuck, please let me know how far you get in the instructions and what seems to be the problem so that I can help further.

4,090

(2 replies, posted in Juicebox-Pro Support)

You can set imageTransitionType="SLIDE" (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section) but it is not possible to have previous and next images displayed to the left and right of the main image currently being displayed.

If you want to have partial previous and next images displayed alongside the current image, you might like to take a look at another one of our products, AutoViewer, although please note that AutoViewer is a Flash image viewer and will not display galleries on mobile devices.

4,091

(1 replies, posted in Juicebox-Pro Support)

Yes.
Set imageClickMode="OPEN_URL" (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section) and when a user clicks a main image, the corresponding linkURL (from the gallery's XML file) will be opened in the appropriate linkTarget tab or window.
linkURLs and linkTargets can be entered for each individual image on JuiceboxBuilder-Pro's 'Images' tab.

4,092

(15 replies, posted in Juicebox-Pro Support)

Thank you for providing the URL to your gallery.
It's just a thought but try removing the & character from your gallery's URL to see if this makes a difference.
The & character is reserved (as a delimiter for a query string) and may be causing a problem in certain browsers when resolving the URL for your audio file.
It may be unlikely to help but no one else has reported the problem you are describing so it might be worth trying.

Also, does the same problem occur in this test gallery?
http://www.juicebox.net/demos/pro/full/ … nLoad=true

4,093

(5 replies, posted in Juicebox-Pro Support)

You currently have your gallery embedded within two iframes (an iframe within another iframe).
The first <iframe> on your 'Food' page is as follows:

<iframe class="page_food_fAmI1LvscHaNb76gfLVOv" frameborder="0" src="/cgi-bin/snippet.cgi?todo=as_page;instance=4577826729;num=1;community_id=4011990497" scrolling="no" allowTransparency="true"></iframe>

The page loaded into this iframe loads your gallery into another iframe.
Also, the page containing the second iframe does not use a Doctype Declaration. (All web pages should use a Doctype Declaration to inform the user's browser what set of standards the code on the web page should conform to.)
Try taking an iframe out of the equation and replace the above code with the following:

<iframe src="https://dl.dropboxusercontent.com/u/37903739/juicebox_gallery_food/food-index.html" width="1050" height="600" frameborder="0" scrolling="no"></iframe> 

I do not know how you are adding the iframe to your Moonfruit page but there should be no need to have a second iframe (especially on a page with no Doctype Declaration) so perhaps Moonfruit support could help you out with this.

The double iframe and lack of Doctype Declaration on the page containing the second iframe may be contributing to your problems.

Also, try temporarily setting captionPosition to something other than NONE in your gallery to see if this helps.
There is a known bug (which has been logged and should hopefully be fixed in a future version of Juicebox) whereby a gallery with captionPosition="NONE" loaded into an iframe flickers in WebKit browsers (Chrome, Safari, Opera). This bug may also manifest itself in Chrome and Mobile Safari on mobile devices.

4,094

(1 replies, posted in Juicebox-Pro Support)

Your single-domain license allows you to upload Juicebox-Pro galleries to a single website domain but the domain is not fixed and you are free to move your galleries between domains at any time you like.
As long as your Juicebox-Pro galleries are publicly accessible on only one domain at any time, that is fine. (If moving galleries from domain to domain, just delete them from the old domain after the move.)

Also, the single-domain license applies to public-facing website domains.
Having your galleries on development or staging sites will not be a problem.

4,095

(1 replies, posted in Juicebox-Lite Support)

It looks like you main images have not been uploaded to the correct location on your web server.
According to your gallery's XML file, the first main image in your gallery should be located here http://sme-planner.com/scan/gallery/ima … tslide.jpg
... but if I go directly to that location in a browser, I get an error 404 message (file not found).
If I go directly to the first thumbnail in your gallery, the thumbnail displays OK: http://sme-planner.com/scan/gallery/thu … tslide.jpg

Check that the main images are in your http://sme-planner.com/scan/gallery/images/ directory and that the permissions on the 'images' directory (and on the main image files themselves) are not too restrictive. Default permissions of 644 for folders and 755 for files should be fine.

(Your gallery's embedding code is fine.)

IMAGE SIZE QUESTION:
Also... note my image sizes are "max of 1024 x 427", AND  the originals ARE that size... so, they were all very horizontal... again, not sure if that makes a diff either.

It does not matter what size the images in your gallery are (as long as they do not have too large a filesize).
You can have images of different resolutions in a single gallery. The images will all be scaled dynamically when the gallery is displayed according to the value to the imageScaleMode configuration option.

Caption question... I forgot that I cannot do captions for the LITE version... is it too late to change the file names on the images themselves, to reflect better captions... OR, can I HIDE the file names altogether?

Juicebox-Lite does support image titles and captions. It is just not possible to reposition the captions (or use other Pro Caption Options) unless you have Juicebox-Pro.
You can edit your gallery in JuiceboxBuilder-Lite to remove or change your image titles and captions (or you can edit your gallery's XML file manually if you like).
In JuiceboxBuilder-Lite, you can enter individual titles and captions for each image on the 'Images' tab or you can change the titles and captions for all images globally using the 'Images -> Titles' and 'Images -> Captions' options from the drop-down menu at the top.

4,096

(4 replies, posted in Juicebox-Pro Support)

In Touch Input Mode, Juicebox automatically uses a slide image transition as this best matches the slide gesture used on mobile devices to navigate between images in a gallery.
This cannot be overridden. It is possible to force Juicebox to use Large Screen Mode on all devices and in all browsers (by setting screenMode="LARGE") but it is not possible to force Juicebox to use Mouse Input Mode and the imageTransitionType configuration option requires both Large Screen Mode and Mouse Input Mode.
(This is documented in the description of the imageTransitionType configuration option in the Main Image Options section of the Config Options page.)

Only applies for Large Screen Mode and Mouse Input Mode.

4,097

(1 replies, posted in Juicebox-Pro Support)

Please take a look at this Flickr FAQ:
Help! My images are all red x's (or broken icons, not loading, etc.)

It may not completely answer your query but it certainly seems to be relevant and may point you in the right direction.

When I click button expand gallery to return, my url stays "dirty", with "#" on end

This is intentional. The '#' is left at the end of the URL to prevent the browser from reloading the web page when the gallery is closed.

and when I try expand other gallery don't work.

I have viewed your web page in Firefox 26.0, Chrome 32 and Internet Explorer 11 and I can successfully expand and close different galleries on your web page without having to reload the page.

If you still see the problem you are describing, then try clearing your browser's cache before reloading your web page to ensure that your browser is fetching and using the latest versions of all your gallery files from your web server.

There are, however, a couple of things I notice.
(1) On initially opening your web page, your gallery's Button Bar is displayed beyond the right-hand edge of small browser windows. It is necessary to un-zoom the browser window to see the entire gallery.
You should be able to fix this by setting your gallery widths to 100% (rather than 1067px) to that the galleries span the width of their parent containers (no matter what the widths of the parent containers are).

(2) The images used for the thumbnails are displayed at odd sizes.
It looks like this may be due to the following CSS on lines 113-120 of your 'responsive.css' file (specifically the max-width rule):

    #page img {
      width: auto\9;
      height: auto;
      max-width: 100%;
      vertical-align: middle;
      border: 0;
      -ms-interpolation-mode: bicubic;
    }

The gallery is nested within your #page container and the CSS rules applied to all img tags within the #page container will apply to all img tags within the gallery, too. The gallery has no option but to inherit such global CSS rules.
Try using further ids or classes in your web page to apply CSS rules to only those elements which require them.
Alternatively, try just removing the max-width: 100%; entry from the code above. It should fix your Juicebox thumbnail sizing issue and may not affect any other elements on your web page (although you will need to test this to be sure).

I think the problem on your web page is caused by loading the 'juicebox.js' JavaScript file for each gallery (immediately before each gallery's embedding code).
The 'juicebox.js' JavaScript file should be loaded only once per web page (rather than once per gallery).
Try loading the file only once on your page and your galleries should expand as expected.

I have logged this as a bug and it should hopefully be fixed in the next version of Juicebox.
However, loading one instance of 'juicebox.js' per page should work fine.

4,100

(4 replies, posted in Juicebox-Lite Support)

Sorry if this was an inappropriate forum or I should have been more proactive in my investigations.

No problem at all. I was just giving you another avenue to pursue if the information in my post did not help.

Creating the folder fixed the problem.

I'm glad your problem has been resolved. Thank you for posting back to let me know.