Topic: [SOLVED] Thumbnails don't work in Drupal 7

Hi
I have just installed the Juicebox Lite module in Drupal 7.  I generated a test gallery, but it isn't showing thumbnails: http://dev.hmssurprise.org/gallery
Can you help?

BTW, I plan to upgrade to the full version if I can get this working, as I wanted individual URLs for the images and more than 50 images.  Is the former possible in the Drupal 7 version of Juicebox?

Thanks,

Jane

Re: [SOLVED] Thumbnails don't work in Drupal 7

Sorry, I should have said that I am using the Drupal Juicebox module - https://drupal.org/project/juicebox - with Juicebox Lite.

Re: [SOLVED] Thumbnails don't work in Drupal 7

BTW, I plan to upgrade to the full version if I can get this working, as I wanted individual URLs for the images and more than 50 images.  Is the former possible in the Drupal 7 version of Juicebox?

A Juicebox gallery is still a Juicebox gallery, no matter what type of page it is embedded into.
The only difference is that the method of creating the gallery may not give you access to each and every Pro configuration option (and some manual modification may be required depending on how you go about creating and configuring your gallery).
However, upgrading the Juicebox module for Drupal from Juicebox-Lite (which it comes bundled with) to Juicebox-Pro will instantly lift the 50-image per gallery limit with no further action required.
How the module sources images, however, will be written into the module's code and might not be so easily changed.
Please note that we did not write the Drupal module ourselves and support for the module would be better directed towards the Drupal forum where the author of the module should be able to help you further.

With regard to the thumbnails in your gallery not displaying, the thumbURL entries in your gallery's XML file (http://dev.hmssurprise.org/juicebox/xml … 2eb25dc36a) are defined as follows:
http://dev.hmssurprise.org/sites/defaul … k=8jI9t1Iu
http://dev.hmssurprise.org/sites/defaul … k=QpRz8ipD

If I visit either of these URLs directly in a browser, I see an 'Error generating image.' message (rather than the image itself).
Searching through the Drupal forum with the term 'Error generating image.', it looks like the problem might be related to the permissions on your 'thumbnail' folder (or subfolders) or on the image files themselves.
Please check that the permissions are not too restrictive (using an FTP program) which may result in the images not being able to be read.
Default permissions of 755 for folders and 644 for images should be fine.

Re: [SOLVED] Thumbnails don't work in Drupal 7

Many thanks for your quick and helpful reply.  Sorry if this was an inappropriate forum or I should have been more proactive in my investigations.

The problem was that the images were in /sites/default/files/gallery and Juicebox was trying to create the associated thumbnails in /sites/default/files/styles/thumbnail/public/gallery but the latter folder didn't exist.  Creating the folder fixed the problem.

Re: [SOLVED] Thumbnails don't work in Drupal 7

Sorry if this was an inappropriate forum or I should have been more proactive in my investigations.

No problem at all. I was just giving you another avenue to pursue if the information in my post did not help.

Creating the folder fixed the problem.

I'm glad your problem has been resolved. Thank you for posting back to let me know.