• Registered: 2013-11-17
  • Posts: 6

Topic: Gallery opens on ipone 5 not on 4S

Hi,
I have a gallery on  2 web sites  I can view this link on all phones and browsers http://commercialpropertyltd.com/Lizy%2 … index.html 
This one http://www.pictureslondon.co.uk/Lizy%20 … index.html will view on all browsers Ipone  5 but not Ipone 4S (just shows white page) I have a Juice block.htaccess file Any ideas how to fix this?

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Gallery opens on ipone 5 not on 4S

I can successfully view your http://pictureslondon.co.uk/Lizy%20Brun … index.html gallery on an iPod Touch 4 (running iOS 6.1.5) so I would expect that it should also display fine on an iPhone 4S.
Make sure that your iPhone 4S is using wi-fi (and not 3G) and try completely clearing your browser's cache before reloading your web page.
If you are using a 3G connection, then please see this FAQ:
Why can't I view my gallery on a 3G mobile connection?

  • Registered: 2013-11-17
  • Posts: 6

Re: Gallery opens on ipone 5 not on 4S

Hi Steven
Thanks for getting back to me.
I am using 3G and as I say I have the .htaccess file in place but still on show on my Iphone 4s must be the .htaccess thing.
Need to fine some more 4s phones to try

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Gallery opens on ipone 5 not on 4S

There certainly seems to be no problem with the gallery files themselves. The issue does, indeed, seem to be 3G related.

I was not sure what you meant by "I have a Juice block.htaccess file".

The file should be named .htaccess (ie. just a file extension - no actual name) and should be located in your web space's root directory. The file should contain the following code.

<IfModule mod_headers.c>
Header set Cache-Control "no-transform"
</IfModule>
  • Registered: 2013-11-17
  • Posts: 6

Re: Gallery opens on ipone 5 not on 4S

Hi Steven
Yes, it is strange I have 3 web sites all on the same server one works fine after you told me about the .htaccess file but with the other 2 same set up but always a white screen. Would any file block the function of the .htaccess?
The web site it works on is a very modern and is fully compatable with phones

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Gallery opens on ipone 5 not on 4S

Would any file block the function of the .htaccess?

No. Not that I am aware of.
As you say, if one gallery displays OK on your iPhone 4S and the other two galleries are on the same server, then they, too, should work fine.
Have you tried completely clearing your Mobile Safari browser's cache on your iPhone 4S?
Also, try viewing your gallery in a different browser (such as Chrome 31) on your iPhone 4S.
It is perhaps unlikely to make a difference but should be quick and easy to try.
Also, try putting the .htaccess file inside each gallery folder (alongside the HTML documents containing the embedding code).
This should not be necessary but, again, it should be quick and easy to try.