Juicebox v1.5.1 Released!

2014-07-02 09:33:34

If I go directly to the PHP file which generates your gallery's XML data, an error 404 (file not found) is displayed.
http://www.foto.pelles.ch/wp-content/pl … llery_id=7

This suggests that either the file does not exist on your web server, or that access to the file is being blocked.
This is the reason why both your gallery settings pop-up window (in the backend) and the gallery (in the frontend) do not display. They require direct access to the 'jb-config.php' and 'config.php' files respectively.
(This has not changed between v1.4.0.1 and v1.4.2.0.)

Please check the following:
(1) Check that all the WP-Juicebox files (including 'config.php' and 'jb-config.php') are present on your web server.
(2) Check that the permissions on these files are not too restrictive. (Permissions of 644 should be fine.)

Also, you could try checking with your web host to see if they have made any changes recently which would be affecting things this way.

2014-07-02 09:06:21

What device are you using? Perhaps it is classified (incorrectly) within Juicebox as a small-screen device. If you let me know what device you use, I will investigate further for you.
Have you tried setting screenMode="LARGE" (in JuiceboxBuilder-Pro's 'Customize -> General' section) to see if this makes a difference?

2014-07-01 20:28:49

I have created a test gallery using the same version of Juicebox as yourself (Juicebox-Pro v1.4.2) and exactly the same configuration options that you use in your own gallery but I have been unable to replicate the problem you are experiencing.

I do not know if it will help but I notice that your gallery's XML file includes largeImageURL entries but the corresponding images do not exist on your web server.
Try either uploading the 'images/large' folder to your web server or remove the largeImageURL entries from your gallery's XML file (either manually in a plain text editor or by editing your gallery in JuiceboxBuilder-Pro and deselecting the 'Large Images' checkbox before resaving your gallery). If Juicebox cannot find images that are specified, it may cause problems.

Also, in your email you say "I have been experiencing problems viewing JuiceboxPro galleries on both an iPad and iPhone where they previously worked fine."
If your galleries were previous working OK but now do not and you have not changed anything yourself, then perhaps something has changed on your web server (maybe a configuration setting of some kind or an entry in your .htaccess file) which may be contributing to the problem. Please check with your web host to see if they have made any changes recently which would affect your hosting account.

Also, to try to determine whether or not a combination of configuration options is the cause of the problem, try creating a basic Juicebox-Pro gallery with JuiceboxBuilder-Pro using only default settings and upload that you your web server to see if this works OK.

Hopefully this will point you in the right direction as to what might be causing the problem.

2014-07-01 20:07:24

It looks like your WordPress installation or web server is preventing direct access to PHP files (which will break WP-Juicebox).

If you use the BulletProof Security plugin, then this will almost certainly be the cause of your problem and you will need to add a skip/bypass rule to the .htaccess file in your root directory as follows:

# Juicebox skip/bypass rule
RewriteCond %{REQUEST_URI} ^/wp-content/plugins/wp-juicebox/ [NC]
RewriteRule . - [S=13]

If you do not use the BulletProof Security plugin, then please check your .htaccess file for an entry such as:

<Files *.php>
    deny from all
</Files>

If you find such an entry, either comment it out or remove it and WP-Juicebox should work as expected.

2014-07-01 14:22:27

As far as I am aware, the largeImageURLs will be used for the main display in the gallery if the display is retina and Large Screen Mode is being used. If screenMode="AUTO", Large Screen Mode will be used only if the device is not a small-screen mobile device (for example an iPhone) and the screen width is greater than 1000px.

2014-07-01 12:18:10

One possible reason for a gallery not loading on a mobile device would be if it is being viewed over a 3G connection rather than wi-fi. If this is the case, then please see this FAQ which has a solution to the problem.
Why can't I view my gallery on a 3G mobile connection?

If this is not relevant or does not help, then please post the URL to one of your galleries so that I can take a look and help further.

2014-07-01 12:08:50

Please check your email account's junk/spam folder to see if the email has been redirected to there. (With some email providers, it may be necessary to log in via their own web page to check the junk/spam folder as messages flagged as junk/spam may not be passed on to a client email program.)

If you still cannot find the email, then please contact support@juicebox.net and the admin team should be able to help you out further.

2014-07-01 11:58:22

@killa

You can enter a Gallery Title (in the 'Web -> Juicebox -> Site Info' control panel) using HTML formatting (just as you would in JuiceboxBuilder-Pro) such as:

<img src="http://www.example.com/images/logo.png" width="100" height="50" alt="logo" />

... and then ensure that your logo image is uploaded to the correct location on your web server.

2014-07-01 10:16:38

Thank you for reporting this problem. It has already been reported in this forum thread.

The double-paste issue seems to happen:
(1) Only on Mac (not on PC).
(2) Only when pasting via keyboard (not via mouse context menu).
(3) Only under Adobe AIR v14.0 (not previous versions).

I have notified the developers of this problem but it looks like there is, indeed, a problem with pasting via keyboard in Adobe AIR v14.0. Please see these links for further details:
https://forums.adobe.com/thread/1495749
https://bugbase.adobe.com/index.cfm?eve … id=3775354

In the meantime, workarounds would be to either:
(1) Paste the text via mouse context menu.
(2) Type the text into the input field.
(3) Paste the text via keyboard and manually delete the duplicate entry.
(4) Revert to a previous version of Adobe AIR (not necessary if using #1, #2 or #3 above). Previous versions of Adobe AIR can be downloaded from this web page.

2014-07-01 10:09:36

I see the blue lines in Safari 5.1.7 (PC) but do not see any border or outline in Firefox 30.0 or IE11.
What versions of browsers are you using? (I see the problem only in an old version of Safari which Apple is no longer updating for PC.)

I notice that your gallery has a height of 75%. This means that it will have a height of 75% of its parent container's height. This implies that there will be 25% left over which might be contributing to your problem.
Try setting your gallery's height to 100% (so that it fills the height of its parent container) and then decrease the height of the gallery's parent container to compensate instead.

If this does not help, check the CSS of all your gallery's parent containers to ensure that all heights make sense and match up and check CSS rules such as border, margin and padding.

2014-07-01 09:48:14

Your Gallery Title is currently missing its closing </a> tag at the end of the link.

is there an easy way to add a little "Home" icon to the gallery?

This is what the Back Button was designed for (but it is a Pro-only option). The Back Button icon can be seen in the top-left corner of this demo gallery.
With Juicebox-Lite, you could perhaps overlay a custom image link on top of your gallery (in the web page containing the gallery's embedding code) using HTML and CSS.

Maybe next to the "Hide Thumbnails" icon?

It is not possible to add a custom button to the Button Bar (in either Juicebox-Lite or Juicebox-Pro) or to include the Back Button as part of the Button Bar.

2014-06-30 21:58:51

Set imageClickMode="OPEN_URL" (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section) and when a user clicks on an image, the corresponding linkURL will be opened in a new tab or window defined by linkTarget (which can be set to _blank, _parent, _top or _self on the 'Images' tab).

2014-06-30 20:38:53

the gallery does not have an "expand gallery" button.

This is due to the way your gallery is embedded in your web page. You are loading your gallery's 'index.html' page into an <object> tag in your main page (which is essentially the same as loading a gallery into an <iframe>) and this will automatically disable the Expand Button. This is noted in the 2) Using an iframe section here.

I'd like to either force the "expand gallery" button to appear or add a button that will take them here:

If you were using Juicebox-Pro, you could use the Back Button to link directly to a page.
However, as a Juicebox-Lite user, you could turn your Gallery Title into a link by using HTML formatting as documented in this FAQ:
How do I add HTML formatting to the Gallery Title or Back Button?
For your Dimensional gallery, you could enter a Gallery Title in JuiceboxBuilder-Lite's 'Customize' section such as:

<a href="http://signsvictoria.ca/dimensional/">Click to open gallery on its own page</a>

Once there I want to have another button that will give them the option of going back to the main portfolio page here:

As well as the Back Button and the Gallery Title, you can also add links to image titles and captions:
How do I add HTML formatting to image captions and titles?

I'd also like to give them the option of sharing the photos on facebook, pintrest, googe+, etc. but that's not critical at this stage.

Social Sharing is possible with Juicebox-Pro. Please see here for details.

Also, our site takes a long time to load

Your web pages are quite complex and load 4 external CSS files and 12 external JavaScript files (not counting the Juicebox files).
Depending on the size of all these files, they may take some time to load and for your page to initially be rendered in visitors' browsers.

2014-06-30 20:22:59

I am able to create a new gallery using JuiceboxBuilder-Pro v1.4.2, enter a test Flickr Set ID of my own and the images display OK as expected when I click 'Load Images'.
According to Flickr's own help forum, they seem to be having a few problems at the moment (although I do not see any relating direct to Flickr Sets and the API) so the problem may be with Flickr themselves.

Please post the Set ID that you are using and I will try it for myself and post back with my results.
In the meantime, you could try using this test Set ID of my own to see if this works for you (it currently works for me): 72157629353156737.

2014-06-30 10:07:44

I'm trying to make a gallery like Flat Design

You can view the configuration options used in the gallery by opening the gallery's XML file directly in a browser: http://www.juicebox.net/demos/pro/flat/config.xml
You can then copy and paste them into your own gallery's 'config.xml' file (in a plain text editor) if you like.

manually trying to set no shadow of main image

Set imageShadowBlur="0" (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section).

2014-06-29 19:24:06

Try putting your <= expression in parentheses:

var NotshowThumbs = (windowWidth <= 1080);

... or enclose your entire JavaScript section in CDATA tags:

<script type="text/javascript">
    //<![CDATA[

        // JavaScript code goes here

    //]]>
</script>

Either (or both) of these solutions should prevent your browser from treating the < in your <= as the start of an opening tag.

2014-06-29 10:44:20

Just to let you know, Juicebox-Pro (since v.1.40) supports multi-size images. Please see here for further details. The Screen Mode used and whether or not the gallery is being displayed on a retina screen is taken into consideration when Juicebox decides what size of image it should display in the gallery.

2014-06-29 09:57:11

Juicebox galleries should display and function correctly in Chrome (both mobile Chrome for mobile devices and standard Chrome for desktop browsers).

Please explain in greater detail exactly what the problem is and post the URL to your gallery so that I can take a look and help further.

Perhaps you are embedding a gallery in a web page alongside other content and there is an element on your page which is overlapping (stacked on top of) your gallery's thumbnails preventing them from functioning as expected.
If this is the case, then please check your page for HTML errors with the W3C Markup Validation Service and check the CSS code on your page to see if there is anything which may be contributing to your problem.

[Original post moved from Feature Requests forum thread.]

2014-06-29 09:50:33

Yes. Set screenMode="SMALL" (in JuiceboxBuilder-Pro's 'Customize -> General' section) and Juicebox will display the gallery in Small Screen Mode (with separate thumbnail and main image pages) on mobile devices and in desktop browsers.

2014-06-28 10:03:01

Speaking of bug, I've noticed that every time I paste something in a box in juice box it is paste twice in a row like this: thethingIpastedthethingIpasted

There is a problem with pasting via keyboard on Mac when using Adobe AIR v14.0. Please see these links for further details:
https://forums.adobe.com/thread/1495749
https://bugbase.adobe.com/index.cfm?eve … id=3775354

We are currently investigating the problem but in the meantime, workarounds would be to either:
(1) Paste the text via mouse context menu.
(2) Type the text into the input field.
(3) Paste the text via keyboard and manually delete the duplicate entry.
(4) Revert to a previous version of Adobe AIR (not necessary if using #1, #2 or #3 above). Previous versions of Adobe AIR can be downloaded from this web page.

Any idea how do I get that checkbox ?

The checkbox is a feature of the browser (not Juicebox itself) and it should be displayed the first time you expand a gallery on a certain domain. Once you select the checkbox and 'Allow' fullscreen, the checkbox option will no longer be displayed the next time you expand a gallery on that domain.
In Firefox (which it looks like you are using), enter about:permissions in the address bar to open the Permissions Manager and you will be able to manage the fullscreen permissions for specific domains.

2014-06-28 09:48:05

A Juicebox gallery created by the Lightroom plugin uses the same 'jbcore' files as a Juicebox gallery created by JuiceboxBuilder-Lite and the same procedure would be used to change icons in both Juicebox-Lite and Juicebox-Pro.
I'll try to help further if I can but I'll need some more information.
What exactly are you trying to do, how far into the procedure do you get before you get stuck and what seems to be the problem?

Please bear in mind that the Custom Icons support section will allow you to change existing icons in a gallery but will not allow you to create a completely new button with new functionality.
If this is what you are looking to do, then please see this forum post which may help.

2014-06-28 09:43:03

Is there a way to make the thumbnails closer to the image as I now have a lot of room between the images and the thumbs, or even have them move dynamically?

It would help (to distribute the extra space within the gallery equally above and below the main image) if you changed imageVAlign="TOP" to imageVAlign="CENTER".
You could probably reduce your gallery's height a bit and this should have the desired effect of reducing the amount of space you see between the main image and the thumbnails. (Reduce it too much and the width of the main image will start to decrease but it looks like you can afford to reduce it slightly without affecting the size of the main image.)

The reason for the large frame width was because I wanted the thumb selected to look greyed out and not just a border. Is there a way to have it a solid square instead of just a frame?

The best you can do is set thumbSelectedFrameWidth to exactly half the height/width of your thumbnails (so that the frame on all sides meets in the middle). Previously, it was more than half, resulting in a strange-looking effect.

2014-06-28 09:42:12

It certainly seems to occur only in Mobile Safari in iOS 7. (It does not occur in Mobile Safari or Chrome on my own device running iOS 6.)
Have you checked to see if the problem occurs in Chrome on your iPhone?
Try fixing the errors on your web page and then see if the problem still occurs in Mobile Safari and/or Chrome on your iPhone.

2014-06-28 09:37:06

Lightroom does not support .gif files.
Please see the "What file formats does Lightroom 5 support?" FAQ in the Technical Questions section of the Lightroom 5 / Common Questions page.

Lightroom 5 supports most of native camera raw file formats, in addition to PNG, DNG, TIFF, and JPEG formats — in other words, the formats primarily used in digital cameras. Lightroom 5 also supports the PSD file format for enhanced integration with Photoshop. For a complete list of raw format support by camera make and model, see the camera raw page.

2014-06-28 09:36:09

Does it retract when you open one of the portfolio galleries and then flick through some of the images in the gallery?

No. It stays expanded even whilst navigating through the album. It only retracts when you click another one of your menu items (and change the content on the page).
Try a web search with terms such as 'hover mobile devices'. This is the first result which looks like it might be relevant to your scenario: http://www.prowebdesign.ro/how-to-deal- … n-devices/

Juicebox v1.5.1 Released!

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Posts found: 3,651 to 3,675 of 5,907

3,651 Reply by Steven @ Juicebox 2014-07-02 09:33:34

Re: Can't add new gallery after upgrading to 1.4.0.2 [SOLVED] (9 replies, posted in Juicebox-Pro Support)

3,652 Reply by Steven @ Juicebox 2014-07-02 09:06:21

Re: Retina displays [SOLVED] (17 replies, posted in Juicebox-Pro Support)

3,653 Reply by Steven @ Juicebox 2014-07-01 20:28:49

Re: Juicebox not working on iPhone and iPad (4 replies, posted in Juicebox-Pro Support)

3,654 Reply by Steven @ Juicebox 2014-07-01 20:07:24

Re: Can't add new gallery after upgrading to 1.4.0.2 [SOLVED] (9 replies, posted in Juicebox-Pro Support)

3,655 Reply by Steven @ Juicebox 2014-07-01 14:22:27

Re: Retina displays [SOLVED] (17 replies, posted in Juicebox-Pro Support)

3,656 Reply by Steven @ Juicebox 2014-07-01 12:18:10

Re: Juicebox not working on iPhone and iPad (4 replies, posted in Juicebox-Pro Support)

3,657 Reply by Steven @ Juicebox 2014-07-01 12:08:50

Re: Download Link (1 replies, posted in Juicebox-Pro Support)

3,658 Reply by Steven @ Juicebox 2014-07-01 11:58:22

Re: Feature Requests (498 replies, posted in Juicebox-Pro Support)

3,659 Reply by Steven @ Juicebox 2014-07-01 10:16:38

Re: Set ID not working with new Flickr API (5 replies, posted in Juicebox-Pro Support)

3,660 Reply by Steven @ Juicebox 2014-07-01 10:09:36

Re: Blue Highlight around Juicebox [SOLVED] (3 replies, posted in Juicebox-Pro Support)

3,661 Reply by Steven @ Juicebox 2014-07-01 09:48:14

Re: Customizing Theme.css ? [SOLVED] (12 replies, posted in Juicebox-Lite Support)

3,662 Reply by Steven @ Juicebox 2014-06-30 21:58:51

Re: link to html page? [SOLVED] (2 replies, posted in Juicebox-Pro Support)

3,663 Reply by Steven @ Juicebox 2014-06-30 20:38:53

Re: Customizing Theme.css ? [SOLVED] (12 replies, posted in Juicebox-Lite Support)

3,664 Reply by Steven @ Juicebox 2014-06-30 20:22:59

Re: Set ID not working with new Flickr API (5 replies, posted in Juicebox-Pro Support)

3,665 Reply by Steven @ Juicebox 2014-06-30 10:07:44

Re: shadow of main image (1 replies, posted in Juicebox-Pro Support)

3,666 Reply by Steven @ Juicebox 2014-06-29 19:24:06

Re: Thumbnails not working with Chrome (3 replies, posted in Juicebox-Pro Support)

3,667 Reply by Steven @ Juicebox 2014-06-29 10:44:20

Re: Retina displays [SOLVED] (17 replies, posted in Juicebox-Pro Support)

3,668 Reply by Steven @ Juicebox 2014-06-29 09:57:11

Re: Thumbnails not working with Chrome (3 replies, posted in Juicebox-Pro Support)

3,669 Reply by Steven @ Juicebox 2014-06-29 09:50:33

Re: showing thumbails (1 replies, posted in Juicebox-Pro Support)

3,670 Reply by Steven @ Juicebox 2014-06-28 10:03:01

Re: Splash page and z-index (4 replies, posted in Juicebox-Pro Support)

3,671 Reply by Steven @ Juicebox 2014-06-28 09:48:05

Re: Customizing Theme.css ? [SOLVED] (12 replies, posted in Juicebox-Lite Support)

3,672 Reply by Steven @ Juicebox 2014-06-28 09:43:03

Re: Image width on embedded page. (5 replies, posted in Juicebox-Pro Support)

3,673 Reply by Steven @ Juicebox 2014-06-28 09:42:12

Re: Returning from Full Screen Mode [SOLVED] (5 replies, posted in Juicebox-Pro Support)

3,674 Reply by Steven @ Juicebox 2014-06-28 09:37:06

Re: Animated GIF files possible? (3 replies, posted in Juicebox-Pro Support)

3,675 Reply by Steven @ Juicebox 2014-06-28 09:36:09

Re: Gallery not working on Windows based Chrome, Mac or Mobile (6 replies, posted in Juicebox-Lite Support)

Posts found: 3,651 to 3,675 of 5,907