Will you please post a message here when you know if the bug was fixed for safari?
Yes. When a new version is released, I go through the forum and post in threads relating to bugs which have been fixed.
He only sees a blank page...
do you see the expanded juicebox gallery or just a blank screen?
On an iPod Touch 4 running iOS 6.1.6, the gallery displays and functions fine in both Chrome and Mobile Safari when tapping the Splash Page. There are a few things you can try, though, which may make a difference and help the gallery to run under iOS 8.
(1) If possible, try using only alpha-numeric characters in your configURL's query string (or escape other characters such as double-quotes).
(2) Your dynamically-generated XML file is not seen by the browser as an XML file.
If it is a PHP script, then try adding the following code to set the file's header correctly:
<?php
header("Content-type: application/xml");
?>
(3) Try setting all the configuration options in your embedding code as strings (rather than booleans or integers). For example, try changing:
thumbSelectedFrameWidth : 5,
showPreloader : false
.. to:
thumbSelectedFrameWidth : "5",
showPreloader : "false"
(4) The imageURL, thumbUrl and linkURL entries in your XML file use absolute paths using the http://arch-pro.de/ domain but the web page is on (and redirects to) the www subdomain (http://www.arch-pro.de/). Try setting all absolute paths to use the www subdomain (so that all gallery files are on the same domain as the page containing the embedding code).
(5) Make sure that your client is viewing the gallery over wi-fi and not a 3G or 4G connection.
If a 3G or 4G connection is being used, then this can result in a blank area where the gallery should be.
Please see this FAQ for more details and a solution to the problem.
Why can't I view my gallery on a 3G mobile connection?
(6) Check the code on your web pages with the W3C Markup Validation service and fix any errors reported.
HTML errors can often result in unpredictable and inconsistent results in different browsers.
(7) It looks like you may have renamed your gallery's 'jbcore' folder. Try uploading the complete stock Juicebox-Pro 'jbcore' folder to your web server (without renaming it or changing its structure) and load the 'juicebox.js' file from within it.
(8) Try changing the value of expandInNewPage which will change how the gallery expands from the Splash Page (and Expand Button). Possible values are AUTO (default), TRUE and FALSE. Please see here for more details.
Hopefully one of the suggestions above will help. Most of them should be fairly quick and easy to try.
All of the above may not be relevant or make a difference but, at present, it is everything I can think of that I would try for myself.