Hi guys, sorry for the delay in replying, I have been opening a new gallery from scratch and it appears to be an issue with an apostrophe used in the filename of the images - as suggested by Mike S (thanks Mike). Once I removed this for a test image the problem went away. Downgrading to earlier Adobe Air versions did not help. Underscores in filenames do not upset JB btw.

So is this another quirk of JB that we will have to live with or can it be fixed in future versions?

Many thanks

best

Simon

I dont think so considering that I can see them and view them in PhotoMechanic or Photoshop immediately prior to importing them into JB.
But this discussion has been solved by Steven when he admitted 'JuiceboxBuilder-Pro does not retain IPTC (or EXIF) data from the original images when generating new resized images.' Accepting this aspect/flaw of JB I can workaround it by re-sizing the images myself before import and turning off JB's 're-size' images check box.

Hi Steven, thanks for the workaround suggestion, I have tried that and it works fine and is a big relief.

'JuiceboxBuilder-Pro does not retain IPTC (or EXIF) data from the original images when generating new resized images.' In my experience that statement is not entirely true, it DOES but only if you've not re-saved them before - as I mentioned in the previous reply.

Thanks Steven but rest assured the caption info is in the correct field..

Hi Felix, thanks, emptying the trash was the clincher, the new version then installed correctly. Oh and I also updated to the latest Adobe Air version first