826 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Juicebox has no built-in support for displaying Instagram images (like it does for displaying Flickr images).
It might be possible to do so via the Instagram Graph API (it looks like they are currently in the process of deprecating their Instagram API Platform) but it looks like it might be a rather complex project.
Even if you were able to use the Instagram Graph API to fetch a list of images to display in your gallery, you'd still need to write a script (in PHP or another server-side scripting language) to dynamically generate a gallery's configuration file (in either XML or JSON format) from the data gathered via the API.
All things considered, it would not be a quick and easy task (if at all possible).

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827 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

Thank you for the clarification.
Yes, I did not realise that the gallery you referred to was not a Juicebox one. (It sounded to me like it might have been a Juicebox gallery with a custom file structure.) Sorry for the misunderstanding.

If I use the ones already watermarked then Juicebox will put another watermark on them unless I find the original (not watermarked) images to use.

If you plan to create a Juicebox-Pro gallery using both watermarked and un-watermarked source images, then perhaps the best thing to do would be to let Juicebox-Pro watermark all images and then overwrite the double-watermarked images in the gallery's 'images' folder with your original watermarked images.

Otherwise, you could do one of the following:

(1) Find the original un-watermarked images (if you still have them somewhere) and use them to create your Juicebox-Pro gallery.

(2) Watermark your currently un-watermarked images (by whatever method you used to watermark your other images) so that all your images are watermarked before you feed them to Juicebox-Pro (and then do not use Juicebox-Pro's pwn watermarking feature).
You could actually use Juicebox-Pro to watermark your images. Run through the process of creating a gallery using Juicebox-Pro's watermarking feature just to get your images watermarked (you'll find them in the gallery's 'images' folder).
You can then create a fresh gallery using these newly watermarked images along with your existing older watermarked images (turning off Juicebox-Pro's own watermarking feature).

I'm not sure if any of these suggestions will help but I thought I should mention them just in case.

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828 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

Many thanks for the link to your gallery's web page.
I do not have an iPhone X on which to test but I do have an iPod Touch 6 running iOS 12.1.1.
I viewed your gallery in Mobile Safari and let the AutoPlay run through your 39 images.
All images loaded smoothly (without exception) without the spinner ever appearing at all.
I also viewed your gallery (allowing AutoPlay to run through the images) on a desktop browser (Firefox 64.0.2) without the spinner ever appearing there, either.

Just for the record, I am not on particularly good wi-fi at the moment (10.95 Mbps download speed going through a wi-fi extender).

I realise that the iPhone X is more modern and powerful than my iPod Touch and that your wi-fi is probably much better than I currently have but the results of my tests seem to suggest that the gallery on your web server is fine.

I'm really not sure what the problem could be.
You do not see the problem with any of our demo galleries so this suggests that your iPhone X and internet connection are not at fault.
I do not see the problem with your own gallery (with a lesser device and probably slower wi-fi) so this suggests that the gallery on your web server is fine.
Do you still see the problem with your own gallery on your iPhone X?
It sounds like there may have been a temporary glitch with either your web server or internet connection which has since been resolved.
I can't think of any other cause for the problem at the moment.

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829 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

I should perhaps mention that if you set changeImageOnHover="TRUE" (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section), then the main image and its caption will change when you hover over the thumbnails, rather than having to click them (in Large Screen Mode only).

It's not what you suggest (your suggestion is now in the Feature Requests thread), but it does involve hovering over thumbnails so I thought I should mention it for others reading this thread.

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830 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

No problem.
I've copied all your suggestions to the Feature Requests thread.
This just keeps all the ideas together so that the developers can see everything quickly and easily by scrolling through a single thread.

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831 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

There is no doubting that a hashed password is more secure than a plain text one.
It is certainly something for the developers to consider.
Thank you, once again, for your suggestion.

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832 Reply by Steven @ Juicebox

(9 replies, posted in Juicebox-Pro Support)

I'm glad that you have been able to integrate the code into your WordPress web pages.
Thank you for letting me know.

As you suggest, there are numerous ways to add the code to your web pages.
It could certainly be done with just CSS:

.menu-item: z-index: 9999;

I just happened to paste the jQuery code I posted into my browser's developer tools console to make sure that it worked in your gallery's web page.

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833 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

I realise that you say you have "excelent network connectivity and modern equipment on the client side"  but this certainly sounds like a problem with either:
(1) Your web server
(2) Your internet connection
(3) Your browser

Do you see similar problems with any of our demo galleries?
https://www.juicebox.net/demos/

Does the problem happen if you try viewing your gallery in different browsers (Chrome, Edge, Firefox, Internet Explorer, Opera, Safari)?

Please post back with the URL to your gallery's web page so that I can take a look at the problem for myself and hopefully help further. Thank you.

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834 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

... but config.xml and jbcore/pswd.php are both accessible from the client side.

A gallery's 'config.xml' file is easily found and visible to all but no web site visitor should be able to access the contents of a gallery's 'pswd.php' file (as long as the web server is configured correctly).
Also, in my experience, people don't seem to use very secure passwords for their Juicebox galleries.
Typically, people like to password protect galleries to allow only friends and family to view them and frequently use passwords which are easy to remember.
With rainbow tables readily available on the internet, keeping a password hidden in a PHP file might still be a better option than putting its hashed form in plain view (especially for weak passwords).
However, this is a design choice for the developers to make so I've copied your post to the Feature Requests thread here.

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835 Reply by Steven @ Juicebox

(498 replies, posted in Juicebox-Pro Support)

Feature request from bjbarouch (original thread):

Bug: password handling

It is inconvenient to have the password stored in a separate file from the config file. I was told this was for security, but config.xml and jbcore/pswd.php are both accessible from the client side. To be secure, instead of storing passwords in plain text in any file, passwords should be passed through a secure digest such as SHA-2 and the result of that process stored. If this approach is taken, they can be in config.xml, because knowing these values does not inform anyone of the passwords themselves.

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836 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

[Copied to Feature Requests thread here.]

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837 Reply by Steven @ Juicebox

(498 replies, posted in Juicebox-Pro Support)

Feature request from bjbarouch (original thread):

Direct linking without changing the URL in the location bar

In the best of both worlds, one could allow for direct links to individual images, but also have the url in the location bar remain the beginning of the slideshow instead of the current image, in case that is bookmarked partway through a gallery. The direct link to image feature could pop up a tiny window with the link to the image ready to be copied or put into a bookmark without being a #image reference in the location bar.

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838 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

[Copied to Feature Requests thread here.]

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839 Reply by Steven @ Juicebox

(498 replies, posted in Juicebox-Pro Support)

Feature request from bjbarouch (original thread):

email addresses for feedback and for requesting a new password

While it is nice to allow for these to be different, the address set in config.xml should be the default for password requests unless the latter is explcitly given as well.

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840 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

To make it work right I will need to find the original non watermarked versions of my current (non-juicebox) gallery images...

If the source images are still in the same location on your hard drive as they were when you first created the gallery, then JuiceboxBuilder-Pro will automatically find them via the sourcePath entries in the gallery's 'config.xml' file. There will be no need to go looking for them yourself or to manually re-add them to your gallery.

Otherwise, you could certainly find them yourself (if they are no longer in their original location) and re-add them to your gallery or just copy the watermarked gallery images (in the 'images' folder) to a safe location and use them to overwrite any double-watermarked images (again, in the 'images' folder) after you have edited your gallery.

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841 Reply by Steven @ Juicebox

(3 replies, posted in Juicebox-Pro Support)

[Copied to Feature Requests thread here.]

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842 Reply by Steven @ Juicebox

(498 replies, posted in Juicebox-Pro Support)

Feature request from bjbarouch (original thread):

Above Thumbnails option for titles and captions

It would be good to be able to put titles and captions under the main image but as wide as the row of thumbnails instead of being contrained by the image's width. Currently you can only do one (Below Image) or the other (BOTTOM).

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843 Reply by Steven @ Juicebox

(2 replies, posted in Juicebox-Pro Support)

[Copied to Feature Requests thread here.]

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844 Reply by Steven @ Juicebox

(498 replies, posted in Juicebox-Pro Support)

Feature request from bjbarouch (original thread):

Show title and caption on hover over thumbnail

Might help a user decide if they want to click on that image.

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845 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

[Copied to Feature Requests thread here.]

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846 Reply by Steven @ Juicebox

(498 replies, posted in Juicebox-Pro Support)

Feature request from bjbarouch (original thread):

Editing IPTC Data

It would be great to incorporate an open source library so users can edit IPTC info directly from within Juicebox instead of having to use an external tool such as exiftool or photoshop and reload image files afterward.

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847 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

Yes. This is a known issue and a bug report has already been logged with the developers.
It should be resolved in the next version (although I do not know when this will be released).

For anyone reading this thread, this problem happens only when using web mail (e.g. Gmail).
There is no problem when using an email client program such as Outlook or Thunderbird.

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848 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

You can set some space around the main image using imagePadding (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section) or around the gallery itself using stagePadding ('Customize -> General').
Both of these configuration options have default values of 0 (and values are in pixels).

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849 Reply by Steven @ Juicebox

(1 replies, posted in Juicebox-Pro Support)

If you still see the Juicebox logo in the lower right corner, then the gallery is still Juicebox-Lite.
The Juicebox logo is present in all Lite galleries but not in any Pro galleries.

First of all, please try completely clearing your browser's cache before reloading your gallery's web page to see if the problem is a browser caching issue. (Your browser might be storing and using the Lite files.)

If this does not clear the problem, then please try the Upgrading to Juicebox-Pro instructions again but, this time, try deleting the Lite 'jbcore' folder from your web server first before uploading the Pro version in its place.

Please note that upgrading WP-Juicebox to Juicebox-Pro does not change the plugin's interface.
Only Lite options will have their own individual controls but all Pro options entered in the Pro Options text area will become active.

I hope this helps.

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850 Reply by Steven @ Juicebox

(11 replies, posted in Juicebox-Pro Support)

I'm sorry if my reply was confusing.

When you add an image to a gallery in JuiceboxBuilder-Pro, the application knows where the original (source) image is stored on your hard drive and keeps a note of this location (via the sourcePath attribute).

If JuiceboxBuilder-Pro needs to reprocess images (to resize them or to add/remove a watermark), then it will use the image that you originally added to the gallery (from its original location on your hard drive outside the gallery folder) rather than the already-processed image in the gallery's 'images' folder.

For example, if you drag and drop an image into JuiceboxBuilder-Pro from C:\images\image_0007.jpg and save the gallery to C:\galleries\gallery_folder, then the processed gallery image will be at C:\galleries\gallery_folder\images\image_0007.jpg.

If you then open the gallery in JuiceboxBuilder-Pro and JuiceboxBuildler-Pro needs to re-process the images, the application will use the image from C:\images\image_0007.jpg instead of C:\galleries\gallery_folder\images\image_0007.jpg to generate a new gallery image.

However, if the C:\images\image_0007.jpg image has been deleted, moved or renamed, then JuiceboxBuilder-Pro will not be able to find it and it will use the gallery image instead.

Essentially, as long as you do not delete, move or rename the images that you use to create your gallery, all will be fine when editing a gallery.

I hope this helps to clarify things.

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