No problem at all!

Will do!

That's great to hear! Thank you for taking the time to post back to let me know.

Happy New Year to you, too!

You're welcome!

I'm sorry to heat that you are having trouble installing JuiceboxBuilder-Pro on a Windows 7 computer.
JuiceboxBuilder-Pro should work fine under Windows 7.

Here are a few hints and tips (although you might already have tried most or all of them).

#1 Check out the Install Issues in the JuiceboxBuilder User Guide in case any of the notes describe the problem you are facing and help.

#2 If using MacOS Catalina (10.15), then please see the additional steps required to install JuiceboxBuilder-Pro here.

#3 Make sure that you are using the latest version of JuiceboxBuilder-Pro (v1.5.1).
If necessary, full instructions for downloading the latest version can be found on the Upgrading Juicbebox support page.

#4 Make sure that you have extracted the 'juicebox_pro_1.5.1.zip' file to your hard drive (rather than just looking inside the file with a zip program) and that you are not running the 'JuiceboxBuilder-Pro.air' file from a restricted file system or network drive.

#5 Make sure that the 'juicebox_pro_1.5.1.zip' and 'JuiceboxBuilder-Pro.air' files are not corrupt.
(If you have been able to extract the 'juicebox_pro_1.5.1.zip' file without any errors, then the chances are that your files are OK.)

Name: juicebox_pro_1.5.1.zip
Filesize: 1,912,372 bytes
MD5: 684b9d42be40906ac775aecfbb8631d8
SHA1: 872bcd0b62ef9841eab672e6a12f431919a4d969

Name: JuiceboxBuilder-Pro.air (v1.5.1)
Filesize: 1,390,776 bytes
MD5: 1030cd51905c5e432f4d57a7bfa4e203
SHA1: 0790b8df79efaf6f0b89624884252fd07001149e

You can check the MD5 and SHA1 hashes of files with a free program such as HashCalc.

#6 Make sure that you are using the latest version of Adobe AIR (v32.0).
If necessary, the latest version can be downloaded from the Adobe AIR download page here.

#7 Check out the "Troubleshoot Adobe AIR installation" help pages below in case the problem is with Adobe AIR (rather than with JuiceboxBuilder-Pro).
Mac: https://helpx.adobe.com/air/kb/troubles … ac-os.html
Windows: https://helpx.adobe.com/air/kb/troubles … ndows.html

#8 Try using an older version of Adobe AIR.
JuiceboxBuilder-Pro requires Adobe AIR v2.0 or later so you could try a version such as v13.0 which you can download from the Adobe AIR archive download page here.
(I would not normally recommend using an old version of any software but it might be worth trying to see if it makes a difference.)

#9 Try completely disabling any third-party security software that you might have installed (e.g. Avast or AVG), including real-time protection and ransomware detection, before attempting to install JuiceboxBuilder-Pro in case this may somehow be interfering the JuiceboxBuilder-Pro installation.
(Please do so at your own risk and be sure to disconnect from the internet first.)

#10 Check that your system clock is accurate (and resync with a known time server if necessary) before attempting to install JuiceboxBuilder-Pro. (One user actually claims to have had to wind back his system clock 2 years in order to install JuiceboxBuilder-Pro. This seems to have been an isolated incident and no-one is quite sure why this was necessary but it might be something worth trying if nothing else works.)

#11 Try the complete uninstall/reinstall procedure below.

(1) Uninstall your current version of JuiceboxBuilder-Pro (if you have a version installed).
Mac: Delete the 'JuiceboxBuilder-Pro' file from the Applications folder and empty your Trash.
Windows: Use the uninstaller in the 'Control Panel -> Programs -> Uninstall a program...' list.

(2) After uninstalling JuiceboxBuilder-Pro, please check that there are no files are left behind (even from a failed installation) by manually deleting the following folders (if they exist) from your hard drive:
Mac:
/Applications/JuiceboxBuilder-Pro.app/
/Users/Username/Library/Application Support/Adobe/AIR/ELS/JuiceboxBuilder-Pro
/Users/Username/Library/Preferences/JuiceboxBuilder-Pro
Windows:
C:\Program Files (x86)\JuiceboxBuilder-Pro
C:\Users\Username\AppData\Roaming\Adobe\AIR\ELS\JuiceboxBuilder-Pro
C:\Users\Username\AppData\Roaming\JuiceboxBuilder-Pro
C:\Users\Username\Documents\JuiceboxBuilder-Pro
You may need to show hidden files to find some of the above locations in Windows File Explorer.

(3) Also, please follow the procedure above (Steps #1 - #2) for JuiceboxBuilder-Lite, too (if you have it installed).
JuiceboxBuilder-Lite and JuiceboxBuilder-Pro can both be installed and run side by side on the same computer but, being that you are experiencing problems, it might be wise to completely clear your system of all JuiceboxBuilder files before trying to reinstall JuiceboxBuilder-Pro.

(4) Uninstall Adobe AIR.

(5) Reinstall Adobe AIR.
You can download the latest version of Adobe AIR (v32.0) from here.
Windows: To install Adobe AIR, instead of just double-clicking the 'AdobeAIRInstaller.exe' installation file, right-click it and select 'Run as administrator'.

(6) Reinstall JuiceboxBuilder-Pro (making sure that it is the latest version, v1.5.1) following the instructions here.

I hope my notes above help.
If you continue to experience difficulties, then please let me know what error message(s) you encounter and, if possible, attach your Adobe AIR log file (C:\Users\Username\AppData\Local\Adobe\AIR\logs\Install.log) to a post so that I can take a look at it and hopefully help further.
Thank you.

You can set the color (and opacity) of the caption area's background. In fact, you can set a different color and opacity for the top and bottom of the caption area's background independently of one another so that you have a gradient effect (which is actually the default setting).
You'll find the captionBackColor and captionBackTopColor configuration options in JuiceboxBuilder-Pro's 'Customize -> Color' section. (An opacity of 0 is fully transparent and an opacity of 1 is fully opaque.)

Alternatively, you can move the captionPosition (in JuiceboxBuilder-Pro's 'Customize -> Caption' section) to a non-overlay value such as BELOW_IMAGE, BELOW_THUMBS or BOTTOM so that the caption text is not overlaid on top of the image.

I hope this helps.

I am not familiar with the Flickr WordPress Plugin but in order for a Juicebox (or WP-Juicebox) gallery to find and display Flickr images, you'll need to group them together somehow, using one of the suggestions below with the Juicebox configuration options in bold.
(1) A Flickr account (using flickrUserName or flickrUserId).
(2) Tagged images within a Flickr Account (using flickrTags and flickrTagMode).
(3) A Flickr Set (using flickrSetId).
(4) A Flickr Group (using flickrGroupId).

Short descriptions of all these Flickr configuration options can be found in the Lite Options and Flickr Pro Options sections of the Config Options page.

If using WP-Juicebox (the dedicated Juicebox Plugin for WordPress), then Lite Options have their own individual interface controls but Pro Options must be entered as text in the Pro Options text area of the gallery settings window, one per line, in the format:

optionName="optionValue"

... e.g.:

flickrSetId="01234567890123456"

Also, if using WP-Juicebox, be sure to set "Flickr Account" as the "Image Source", otherwise, set useFlickr="TRUE" in your gallery's settings.

I hope this helps.

It sounds like you might be using the Juicebox Module for Drupal (and that the problem might be directly related to the Module and Drupal, rather than with Juicebox itself. (It sounds like you are trying to display certain images from within your Drupal site and this image data needs to be gathered by the module's code before the being passed onto Juicebox for display).

Please note that the Juicebox Module for Drupal is an unofficial plugin which was not written by ourselves.
As such, I would recommend that you post your query in the Drupal forum where the author of the module (Ryan Jacobs) should be able to help you further.
He is active and very helpful in the Drupal forum and has a much better knowledge that I have of both the module and Drupal.

Incidentally, an alternative to using the module would be to create a gallery first on your computer using JuiceboxBuilder-Pro and then embed the gallery into your Drupal page using the baseUrl method of embedding following the Embedding in a Drupal Site instructions.

I hope these notes point you in the right direction.

Thank you for posting the content of your XML file. I see the problem now.

The numerically-named XML file in the 'wp-content/uploads/juicebox' folder is not the XML file that Juicebox uses when the gallery is displayed. It simply stores the configuration options for the gallery (no image data) and other plugin settings.
Galleries created by WP-Juicebox do not use static XML files (like those generated by JuiceboxBuilder-Pro).
The gallery's actual XML data is generated dynamically at the time the gallery is displayed (from the 'config.php' file and functions within the 'wp-juicebox.php' file) using the options and settings stored in the numerically-named XML file.
It is not possible to add image data to the numerically-named XML file (and trying to adapt the plugin to display custom images would not be easy).
The plugin will always display all images attached to the post.

To display other images, you could either:
(1) Use Juicebox-Pro's Flickr options to display images from a Flickr account.
(2) Create a gallery on your computer with JuiceboxBuilder-Pro and embed the gallery manually in your post following the baseUrl method of embedding documented here (which I thought you might have initially been doing).

(1) Enter your gallery's baseUrl embedding code into a 'Formatting -> Custom HTML' Gutenberg block.

(2) Upload your complete gallery folder to your root directory and use a leading slash in your embedding code paths to denote your root directory. This should work with any permalink structure. For example:

<!--START JUICEBOX EMBED-->
<script src="/gallery_folder/jbcore/juicebox.js"></script>
<script>
    new juicebox({
        baseUrl: "/gallery_folder/",
        containerId: "juicebox-container",
        galleryWidth: "100%",
        galleryHeight: "600",
        backgroundColor: "#222222"
    });
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

You can upload your gallery folder to any directory on your web server as long as the two paths in the embedding code (the path to the 'juicebox.js' and the baseUrl itself, pointing towards the gallery folder) are correct. (Your root directory might just be a convenient place for you to upload your gallery folder.)

I hope this helps.

No problem. I'm glad that you've been able to resolve your problem. Thank you for letting me know.

You should be able to install and run both JuiceboxBuilder-Lite and JuiceboxBuilder-Pro side-by-side on the same computer without any conflict.
By default, they install to different directories (C:\Program Files (x86)\JuiceboxBuilder-Lite and C:\Program Files (x86)\JuiceboxBuilder-Pro).
In any case, I'm glad that you seem to be working through your difficulties.
Thank you for the update.

It sounds like you might need to reduce the maxThumbColumns from its default value of 10 to something smaller (such as 3). (The default value for maxThumbColumns is 10 as this is an ideal value for the default value for thumbsPosition of BOTTOM.)

When setting thumbsPosition to either LEFT or RIGHT, Juicebox-Pro uses the maxThumbColumns value as the actual number of thumnail columns and the number of thumbnail rows is variable (up to the maxThumbRows value) depending on the space available within the gallery.
Also, space is reserved in the gallery for the thumbnail area and the remainder of the gallery area is used for the main images. (When setting thumbsPosition to LEFT and maxThumbColumns to 10, the 10 thumbnail columns are displayed leaving little or no space for the main images in a 'regular' size browser window.)

The maxThumbColumns configuration option can be found in JuiceboxBuilder-Pro's 'Customize -> Thumbnails' section.

I hope this helps to describe what you are seeing and resolve your problem.
Please let me know how you get on and if I can be of any further assistance.

No. As long as your gallery uses the Pro 'jbcore' folder (rather than the Lite version), then your gallery will be Juicebox-Pro (with no branding and no image limit).

It sounds like your problem might be due to caching (either server-side or in your browser).

First of al, try completely clearing your browser's cache before reloading your gallery's web page to be sure that your browser is fetching the latest gallery files from your web server (instead of using older cached ones).

If clearing your browser's cache does not help, then the problem may be due to server-side caching (your web server still serving up older cached files even after replacing them with newer versions).
Please check with your web host to see if they have server-side caching enabled on your hosting account and ask them if they would be willing and able to disable it from your hosting package.

Caching certainly has it uses but it can also sometimes be a hindrance to development.

I hope my notes above help to resolve your problem.
However, if you continue to experience difficulties, then please post the URL to your gallery's web page and I'll take a look at your gallery and let you know what I see/find.
Thank you.

If you set showInfoButton="TRUE" (in JuiceboxBuilder-Pro's 'Customize -> Button Bar' section) and set captionPosition="OVERLAY" or captionPosition="OVERLAY_IMAGE" ('Customize -> Caption'), then visitors to your website will be able to toggle the entire overlay (including the captions) on and off via the Info Button on the gallery's Button Bar.
There's an online example featuring the Info Button (the 'i' icon on the Button Bar) here.

That's great!
Thank you for letting me know.