5,076

(10 replies, posted in Juicebox-Pro Support)

@Alfred

This is not working in IE8 it turns the thumbs black except the highlighted one. In all other browsers the thumbs have the right opacity but black thumbs in IE8 is not so good.

I have logged this issue as a bug report (thumbnail frames opaque in IE8) and it should hopefully be fixed in the next version of Juicebox-Pro.
In the meantime, I am glad that you have found a suitable workaround.

5,077

(3 replies, posted in Juicebox-Pro Support)

We are currently investigating the possibility of adding SEO support to Juicebox-Pro galleries.
In the meantime, you might like to try using the Juicebox SEO Script in this forum post.

5,078

(1 replies, posted in Juicebox-Pro Support)

Yes. There are several ways that this can be achieved.

You could use an <iframe> and target the <iframe> with different galleries via links to the corresponding 'index.hml' pages.

Otherwise, you could embed a gallery in a container and, using the Juicebox-Pro API, you could switch galleries using JavaScript and the showGallery() method.

Either method would require knowledge of HTML and/or JavaScript.

You may also like to take a look at the Embedding Multiple Galleries section of the Juicebox Embedding Guide.

A further solution might be to create a multiple-gallery album using jAlbum and the Juicebox Skin.
When using jAlbum and the Juicebox skin, you can drag and drop a complete folder structure into jAlbum's main window and click 'Make Album'.
The resulting album will have a separate Juicebox gallery for each and every folder/subfolder in your input structure and all the galleries will be linked together via a JavaScript navigation tree. On clicking a link for a gallery, the current gallery is replaced with the newly selected one.
Here is a sample album created by jAlbum and the Juicebox Skin.

5,079

(7 replies, posted in Juicebox-Lite Support)

@anthughes
Just go to your Media Library and attach the images to the post which contains the gallery.
(You may need to clear your browser's cache before reloading the gallery.)
Please note that WordPress allows you to attach each image in the Media Library to only one post so if the images you wish to add to your gallery are already attached to other posts, then you will need to re-upload them.

5,080

(1 replies, posted in Juicebox-Lite Support)

Juicebox Error: Config XML file not found.

I've looked online for an answer for this error but as you can tell I find anything.

Please see this FAQ:
When I view my gallery I see the message 'Config XML file not found'. How do I fix this?

5,081

(12 replies, posted in Juicebox-Lite Support)

Juicebox and SimpleViewer run on different platforms (Flash vs HTML) and have different sets of configuration options so it would be difficult to exactly replicate a SimpleViewer gallery using Juicebox.
However, the following notes might help you to get close.

I'd like to be able to make my own thumbnails

This is possible. Each thumbnail in a Juicebox gallery is assigned a unique URL so you could create your own thumbnails and point towards then using the thumbURL entries in the gallery's XML file.

and have a larger fullview image than what I've been able to get Juicebox to produce

Juicebox-Pro configuration options such as imageScaleMode and imagePadding (and rearranging other gallery elements) might help you achieve a larger main image in your gallery.

as well as the complete horizontal layout, as opposed to the fullview above the thumbnails

You can position the thumbnails in a 3 x 3 grid to the left of the main image in Juicebox-Pro (though not in Juicebox-Lite, the free version) by setting thumbsPosition="LEFT", maxThumbColumns="3" and maxThumbRows="3" in your gallery's XML file.
Here is a demo Juicebox-Pro gallery which closely resembles a SimpleViewer gallery.
Other demo galleries which demonstrate what can be done with Juicebox-Lite and Juicebox-Pro can be found here.

Also, testing Juicebox in WordPress hasn't really given great results (mostly because of the issues above), so I guess I need to know if there's some sort of optimal WordPress layout to use Juicebox with in order to do something like what I had in Simpleviewer?

Many WordPress themes use a central column to contain the content with large borders to the left and right sides.
With the usable width of the page reduced as it often is, the default Juicebox layout (thumbnails below the main image) is likely to be the optimal layout for most WordPress users. If you were to position the thumbnails to the left of the main image, there may be little space remaining for the main image to be displayed and it might appear very small. If doing so, I would recommend that you reduce the size of your WordPress theme's borders to accommodate such a Juicebox layout.

Thank you for confirming. I have now contacted the developers.

5,083

(1 replies, posted in Juicebox-Pro Support)

The <p> and <br> tags are not generated by WP-Juicebox.
They are likely to be generated by either WordPress or your current WordPress theme.
If you are switching between the 'Visual' and 'Text' editor, WordPress might be adding the tags during the switch.
Try using the 'Text' editor to see if the <p> and <br> tags are displayed and can be deleted manually.
If this does not help, try reverting to the default WordPress theme to see if this makes a difference.

5,084

(5 replies, posted in Juicebox-Pro Support)

It would be easier to open your existing gallery in JuiceboxBuilder-Pro (assuming you still have a copy of it on your computer), add 4 images via the 'Images' tab and re-save your gallery on the 'Publish' tab than to place new images in the 'images' folder, create your own thumbnails and place them in the 'thumbs' folder and then manually add new corresponding <image> entries to the gallery's 'config.xml' file.
However, you can manually add images to your gallery (as above) if you wish.
After adding new images to your gallery by either method (whether using JuiceboxBuilder-Pro or doing it manually), you would still need to upload the new images and XML file to your web server. It would be easier to let JuiceboxBuilder-Pro generate the thumbnails and the gallery's XML file for you.

I looked all over trying to find where the gallery counter is located, but nada. I think it's in the .js file. But until I change that counter nothing shows. Is there any easy way to update the counter?

Juicebox counts the number of <image> entries in your gallery's XML file. There is no counter to set.
If you do not see the new images in your gallery when you view it in your browser, please see this FAQ:
When I update my gallery I don't see my changes online. Why?

5,085

(5 replies, posted in Juicebox-Pro Support)

This is likely to be the problem. Your friend could perhaps contact his 4G service provider to see if it is possible for them to turn off content modification on his account.

5,086

(2 replies, posted in Juicebox-Pro Support)

You can have all the elements positioned on the overlay displayed always by setting showImageOverlay="ALWAYS" in your gallery's XML file.
If creating or editing your gallery with JuiceboxBuilder-Pro, this configuration options can be found in the 'Customize -> Main Image' section.

5,087

(8 replies, posted in Juicebox-Pro Support)

Ok, so I started to doubt myself and had another look... I downloaded a new version of juicebox and only made some minor configuration to make it easier to see the problem.

You can find the gallery on: http://www.grevink.net/JuiceboxTest/index.html

I changed the background to white, forced the screensize to small and there is again a black background

Thank you for providing the URL to your gallery.
I notice that your gallery uses Juicebox-Pro v1.0.2. Please upgrade to the current version (v1.2.0) following the instructions here as many bugs have been fixed and new features have been introduced since v1.0.2. Please see the Version History for a full list of changes.

Furthermore is added a fixed with and height and set the spashpage to never, for you to see the large amount of space around the thumbnails? There could easily fit more thumbs on the area... The padding is just to large maybe due to the arrows? But still above and below is al lot of space?

The number of thumbnails is automatically calculated to fill the available space. The only ways to have Juicebox display more thumbnails per page is to reduce the dimensions of the thumbnails via the thumbWidth and thumbHeight configuration options or to reduce the amount of thumbPadding.

5,088

(8 replies, posted in Juicebox-Pro Support)

I can change the background color as you describe, but as soon as i force the screensize to small the background switches to black again??

The background color should remain consistent between the Small and Large Screen Modes.
Please post the URL to your gallery so that I can take a look.

Furthermore is there a way to influence (via a custom css) the padding around the thumbnail view because I think it is a little to large.. Thanks!

You can spread the thumbnails out more by increasing the value of the thumbPadding configuration option.
If using JuiceboxBuilder-Pro to create or edit your gallery, this configuration option can be found in the 'Customize -> Thumbnails' section.

5,089

(8 replies, posted in Juicebox-Pro Support)

I'm trying to find out how to set the background color when using a screenmode forced to small?

Setting the 'Background Color' in JuiceboxBuilder-Pro (in the 'Customize -> Lite' section) will set the gallery's background color for both Small and Large Screen Modes. Just make sure that the 'Opacity' is greater than zero. Otherwise the background color will be 100% transparent.
(The background color is set in the gallery's embedding code, as can be seen in the sample code in the Juicebox - Embedding Guide.)

p.s. there also is a large padding around the collection of thumbnails in the small screen view? Where can I alter this?

In Small Screen Mode, the number of thumbnails is automatically calculated to fill the available space. This cannot be changed.
If there is more than enough space in the user's browser window to display all the thumbnails, then there may also be space surrounding the thumbnails. However, in a small browser window, fewer thumbnails will be displayed and there will also be less space surrounding the thumbnals.
Please see the Screen Modes support section for further information.

5,090

(3 replies, posted in Juicebox-Pro Support)

PHP code will not be processed within the 'Pro Options' text area of WP-Juicebox and entering an option such as:

splashImageUrl="<?php the_post_thumbnail(); ?>"

... will simply result in the above text being entered directly into the gallery's 'config.xml' file.

However, if you wanted to use the post thumbnail as the splashImageUrl, you could edit the plugin's 'wp-juicebox/config.php' page in a plain text editor and add the following code on line 35 (which is currently empty):

if ($settings_tag->hasAttribute('postID')) {
    $post_id = $settings_tag->getAttribute('postID');
    if (has_post_thumbnail($post_id)) {
        $sls = simplexml_load_string(get_the_post_thumbnail($post_id, 'large'));
        $src = $sls->attributes()->src;    
        $new_settings_tag->setAttribute('splashImageUrl', $src);
    }
}

Please note that the line number above refers to the current version of WP-Juicebox (v1.2.0).

5,091

(11 replies, posted in Juicebox-Lite Support)

Deactivating and reactivating the plugin should not cause any permissions problems.
I have WP-Juicebox installed in test WordPress installations on several different web servers and am unable to replicate this problem.

If the permissions of the 'wp-content/uploads/juicebox/' folder are already set to 777, the plugin should just skip the permissions setting function.
If you see the error message, then both of the following should be true:
(1) The permissions of the 'wp-content/uploads/juicebox/' folder are not already set to 777
(2) The plugin is unable to set the permissions of the 'wp-content/uploads/juicebox/' folder to 777
Please double-check that the permissions of the 'wp-content/uploads/juicebox/' folder are set to 777 and make sure that PHP 'chmod' is enabled on your web server.

Do you still see the error message if you first uninstall and then reinstall the plugin (rather than just deactivating and reactivating it)?

I have to comment out also line 31 for the viewport issue.

As I mentioned in this forum thread, I will ensure that the <meta> 'viewport' tag is removed from the next version of WP-Juicebox so there should be no need to make this modification again.

5,092

(5 replies, posted in Juicebox-Pro Support)

The demos did work on his computers, however, this morning at his work, my sites worked fine for him.

If the problem is intermittent (and not consistent), then the problem may lie with either the web server on which your galleries are hosted (which may be experiencing downtime) or your friend's internet connection. The gallery may fail to load if it takes too long to fetch the required files from the web server.

5,093

(1 replies, posted in Juicebox-Pro Support)

I am unable to replicate the problem that you describe using the configuration options you posted.
Perhaps you have certain CSS rules on your web page that are conflicting with those of the gallery.
Please post the URL to your gallery so that I can take a look and investigate further.

5,094

(23 replies, posted in Juicebox-Pro Support)

@ dkane

If using a baseUrl, you will need to modify the SEO script to take this into account.
By default, the SEO Script looks for the 'config.xml' file to be in the same directory as the web page into which script is included.
In your case, change:

$doc->load( 'config.xml' );

... to:

$doc->load( 'gallery_arch/config.xml' );

The $imgpath variable should still point towards the gallery folder: http://www.harvardstudio.com/site/gallery_arch/

5,095

(1 replies, posted in Juicebox-Pro Support)

After installing the 'Pin It' button in Firefox, viewing a demo Juicebox gallery such as http://www.juicebox.net/demos/pro/full/
... and clicking  the 'Pin It' button, the currently displayed main image, previous main image and next main image are all found by Pinterest (along with all the thumbnails), which should at least allow users to Pin the main image which is visible when clicking the 'Pin It' button.
Changing the imagePreloading configuration option does not seem to make a difference.
It looks like it would not be possible to enable the 'Pin It' button to find all main images in a Juicebox gallery (without modification to the 'Pin It' code).

5,096

(3 replies, posted in Juicebox-Pro Support)

There are no configuration options to control the cropping of the Splash Page image.
Rather than have Juicebox use the first image from your gallery (as it does by default), you could perhaps create a new image specifically for your Splash Page and use the splashImageUrl configuration option to display it.
For reference, the Splash Page configuration options can be found here.

5,097

(5 replies, posted in Juicebox-Pro Support)

I plan to move the CSS off these pages once I figure out what is going wrong, hope that info is helpful to anyone who might see an error in the coding.

You can check your page's code with the W3C Markup Validation Service and fix any errors reported. Once your page's code validates correctly, it should be rendered with greater predictability and consistency across different browsers. This may not directly be the cause of your problem but the errors should be fixed.

I have viewed your galleries and both display OK so the problem does not appear to be with your Juicebox galleries.
It looks like there is something specific to your friends system/setup which is causing his problem.
You could ask your friend to see if he can view any of our own Juicebox demo galleries here. If he cannot view them, then he could check that JavaScript is enabled and working in his browser by visiting this web page.
Also, he could check whether or not his PC internet connection is over a 3G network. If it is, then please see this FAQ:
Why can't I view my gallery on a 3G mobile connection?

5,098

(4 replies, posted in Juicebox-Pro Support)

Yes, that's exactly what I did. In the Images tab, it is bringing up the Flickr set without any issues. When I look at the resulting code though, there is no reference to Flickr. Do I need to add that somewhere else?

The Flickr configuration options are stored in the gallery's 'config.xml' file which should be uploaded as part of the embedding process (not the embedding code displayed on the 'Publish' tab). There is no need to add anything to either the 'config.xml' file or the embedding code manually.

Here is the html page that's produced.

Your gallery's 'config.xml' file here: http://www.dominioncraftsman.com/gallery/web/config.xml
... is the sample 'config.xml' file from the 'web' gallery in the Juicebox-Pro download package.
You should replace this 'config.xml' file on your web server with your own gallery's 'config.xml' file (from within your own gallery folder after saving the gallery in JuiceboxBuilder-Pro).

5,099

(6 replies, posted in Juicebox-Pro Support)

I'm not using the flickrSetId- should I be?

I thought you might have been using flickrSetId as you mentioned that the "images are all in one specific set" and that the "set is already organized chronologically". If your images are in a Flickr set and are organized as you wish them to be displayed in your Juicebox gallery, then try using flickrSetId instead of flickrUserName or flickrUserId. If your images are not in a Flickr set, then perhaps you could organize them into one.

Could you please quickly confirm whether or not you were using JuiceboxBuilder-Pro v1.2.0?
You initially stated "Mac OS X (10.6.8) running under Adobe Air 3.5" but did not specify the exact version of JuiceboxBuilder-Pro that you were running. I just want to be sure with the details before I log a bug report. Thank you.