As the image filenames form part of a URL when uploaded to a web server, it would be wise to use only web-safe characters.
Please see section 2.3 of this document for details: http://www.ietf.org/rfc/rfc3986.txt

Characters that are allowed in a URI but do not have a reserved purpose are called unreserved. These include uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde.

JuiceboxBuilder-Pro should be able to handle all images whose filenames use any or all of these characters.

Try fixing the HTML errors on your web pages by validating them with the W3C Markup Validation Service.
Once the code on your web pages validates correctly, your web pages should be displayed with greater predictability and consistency across different devices and browsers.

If, once your pages validate correctly, the problem still occurs, try adding the following code to the <head> section of your web pages:

<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">

For more information on the meta 'viewport' tag, please see this web page.

5,078

(7 replies, posted in Juicebox-Pro Support)

I double checked the IPTC in other programs, and it's definitely there.. just skipping it on some of the photos.

Could you perhaps zip and upload a couple of your photos (one whose caption is displayed and one whose caption is not) and provide a download link so that I can take a look at them and try to determine the cause of the problem? Thank you.

5,079

(1 replies, posted in Juicebox-Lite Support)

Currently, the only automated method of creating multi-level nested Juicebox galleries is with jAlbum and the Juicebox skin.
You would be able to drag and drop an entire folder structure into jAlbum's main window and click 'Make Album'.
The resulting album would have a separate Juicebox gallery for each and every folder/subfolder in your input structure and all the galleries would be linked together via a JavaScript navigation tree.
In theory, there is no limit to the number of levels that the skin can handle.

5,080

(1 replies, posted in Juicebox-Pro Support)

1. No. The Button Bar's position (set via the buttonBarPosition configuration option) can be set to OVERLAY, TOP or NONE and the its horizontal alignment (set via the buttonBarHAlign configuration option) can be set to LEFT, CENTER or RIGHT. The Button Bar configuration options can be found here.

2. Perhaps the font is included with Adobe AIR (and is displayed in the live preview window in JuiceboxBuilder-Pro) but is not installed on your computer. If you do have the font installed (viewers of your gallery would need to have it installed on their own computers in order to see it), then try the following code instead:

<style="font-family: futura;">Sahara Desert</style> 

after a few weeks hiatus

Have you changed anything (for example have you updated Adobe AIR) in that period?
If so, try reverting back to a previous version of Adobe AIR to see if this helps solve the problem.
Archived versions of Adobe AIR can be found here. For example, try the Adobe AIR 3.3 runtime.
If this still does not help, please upload one of your images somewhere (and post a download link) so that I can try for myself and investigate further.

5,082

(496 replies, posted in Juicebox-Pro Support)

@cqv

You can choose for JuiceboxBuilder-Pro to not process/resize your images by deselecting the 'Resize Images' checkbox on the 'Images' tab. JuiceboxBuilder-Pro will then simply copy your original images across to the output 'images' folder for use in the gallery.

Please see Point #3 in this forum post.

No. The imageTransitionType configuration option is active in Large Screen Mode only (as noted in the options's description in the Main Images section of the 'Config Options' page).
In Small Screen Mode, the imageTransitionType is always set to the default value of 'SLIDE'.

5,085

(4 replies, posted in Juicebox-Pro Support)

As far as I am aware, there should be no overlap if the individual icons are positioned correctly within the 'assets.png' file.
If you have overlapping icons when using your custom 'assets.png' file, you could try redefining the positions of the icons within the file in the 'jbcore/classic/theme.css' file. (Search for the term 'assets.png' and the corresponding class names should give you a clue as to which icon is being referred to.)

Is there any way I can disable the splash page completely?

Set showSplashPage="NEVER" in your gallery's XML file.
If creating or editing your gallery with JuiceboxBuilder-Pro, the 'Show Splash Page' configuration option can be found in the 'Customize -> Splash Page' section.

5,087

(496 replies, posted in Juicebox-Pro Support)

@biped

It would be nice to have thumbnails which show a miniature of the image rather than 'cropped into' copies.

Juicebox-Pro will crop the thumbnails only if the thumbWidth and thumbHeight configuration options do not match the actual dimensions of the thumbnail images themselves.
If using JuiceboxBuilder-Pro to create your thumbnails, you can change the thumbnail dimensions by clicking the 'Change...' button in the 'Image Size' control panel on the 'Images' tab. Whatever dimensions you choose, the thumbnails will be generated at that size and the thumbWidth and thumbHeight configuration options will be set accordingly.
(Please note that if the aspect ratio of the thumbnail dimensions that you set does not match that of your original images, cropping will occur when generating the thumbnails.)

First of all, please try upgrading your Juicebox-Pro gallery from v1.1.1 to the current version (v1.2.0) by following the instructions here as many bugs have been fixed since v1.1.1. Please see the Juicebox - Version History for a full list of changes.

Also, try validating your web page with the W3C Markup Validation Service and fix the errors reported.
Once your web page validates correctly, it should be rendered with greater predictability and consistency across different browsers.

5,089

(9 replies, posted in Juicebox-Pro Support)

The code definitely works as I tested it before posting, so if you persevere, I am sure that you will get it to work.
However, unfortunately, the URL you provided in your last post leads to an error 403 (Forbidden) so I am currently unable to take a look at your gallery to see what the problem might be.

In order for a Juicebox gallery to function correctly, all the files (including the HTML document containing the JavaScript embedding code) must be on the same domain or subdomain (www.mydomain.com is a subdomain of domain.com).
This is due to the JavaScript same-origin policy security restriction. Please see this web page for more information.

To have the gallery display when visiting both www.mydomain.com and domain.com, try using relative paths (rather than absolute paths which hardcode either www.mydomain.com or domain.com) in your embedding code.

5,091

(9 replies, posted in Juicebox-Pro Support)

Your gallery uses Juicebox-Pro v1.1.1.
The onShowThumbs() API Event (which the code uses) was introduced in Juicebox-Pro v1.2.0.
Please see the Version History for a full list of changes.

Please upgrade your gallery to the latest version of Juicebox-Pro by following the instructions here.

5,092

(2 replies, posted in Juicebox-Pro Support)

You can set a gallery's dimensions to absolute pixel values (rather than percentages) with embedding code such as:

<!--START JUICEBOX EMBED-->
<script src="jbcore/juicebox.js"></script>
<script>
new juicebox({
containerId : "juicebox-container",
galleryWidth: "920",
galleryHeight: "920",
backgroundColor: "#222222"
});
</script>
<div id="juicebox-container"></div>
<!--END JUICEBOX EMBED-->

When doing so, your gallery will always be a fixed size, regardless of the size of the user's browser window.
If creating or editing your gallery with JuiceboxBuilder-Pro, you can set the gallery's dimensions in the 'Customize -> Lite' section.

I am embedding the galleries in Adobe Muse (just in case that matters).

When embedding your gallery with Adobe Muse (following the instructions here), you must set your gallery's height (to an absolute pixel value) in the gallery's own embedding code.
You can leave the gallery's width at 100% and then constrain the gallery to a fixed width using the width of the HTML frame in Adobe Muse.

5,093

(3 replies, posted in Juicebox-Lite Support)

Please upload your gallery to your web server and post the URL to your gallery so that I can take a look and help further.

5,094

(7 replies, posted in Juicebox-Pro Support)

The gallery loads in IE but not Firefox, Chrome, or Opera.

Try validating your web page with the W3C Markup Validation Service to see if there are any HTML errors on the page which may be contributing to the problem.
Also, make sure that your web host does not have hotlink protection enabled on your hosting account and that all your gallery files are on the same domain.
If you continue to experience difficulties, please post the URL to your gallery so that I can take a look at it live.

5,095

(4 replies, posted in Juicebox-Pro Support)

I want them to appear very pale grey instead of black.

You should be able to change the color of the buttons using an image manipulation program such as Adobe Photoshop.

Also I would prefer to shrink the size of the reverse the show thumbs buttons (etc)

You would need to keep the size of the buttons the same as in the original 'assets.png' file. You could perhaps keep the bounds for each button the same but use a smaller image in the center of each one.

and reverse them such that I see dark icons against my white back ground ( rather than square buttons with cut outs in the center)

It sounds like you might be better creating a new 'assets.png' file from scratch (using the existing one as a template only to know where the buttons should be placed within the image) rather than trying to modify the existing one.

5,096

(4 replies, posted in Juicebox-Pro Support)

Thank you for the additional information.
I can find very little information about this theme on the internet other than this forum post.
I cannot confirm whether the information in the post is correct but it would appear that the theme is known to conflict with at least one other plugin, includes about 30 JavaScript files and allegedly contains 'a lot of JavaScript errors'. If any of this is true, then it may be very hard to debug and the only solution may be to switch themes whilst creating your WP-Juicebox galleries.
However, the WP-Juicebox 'Add Gallery' pop-up window is essentially a self-contained web page and should not conflict with any JavaScript files loaded in the standard admin section pages.

I could send you a login to my dashboard if you want to take a look.  What's the best way to pm or email it to you?

I have emailed you with an address where you can send me login details to your WordPress Dashboard.
I will gladly take a look but please be aware that I cannot be sure that I will be able to either diagnose or fix the problem.

5,097

(9 replies, posted in Juicebox-Pro Support)

I tested the code before I posted it and it worked OK in my test gallery.

I notice that your web page looks to be a combination of two or more web pages as it has 2 different Doctype Declarations (one half way down the page) and multiple <html>, <head> and <body> tags (some with missing end tags).
Try validating the page with the W3C Markup Validation Service and fix the errors reported.
Once your page validates correctly, it should be rendered with greater predictability and consistency across different browsers.

5,098

(4 replies, posted in Juicebox-Pro Support)

Unfortunately, the theme you use is not free so I am unable to try this for myself.
Is the error message displayed on-screen when you initially try to view a gallery (or at some other point, such as trying to go fullscreen)?
Are you able to try on a different web server to see if this makes any difference?

5,099

(3 replies, posted in Juicebox-Pro Support)

Is there any way of using the config.xml with changes made in the juicebox app with lightroom gallery templates?

Not directly, but you could open the Lightroom plugin's 'config.xml' template file in a plain text editor and add configuration options to the opening <juiceboxgallery> tag so that they are included in all galleries created by the plugin.

5,100

(496 replies, posted in Juicebox-Pro Support)

@jhob

Introducing a cross fade transition is on the roadmap and should hopefully be included in a future version of Juicebox-Pro (although I do not know when this may be).