It sounds like you may have purchased Juicebox-Pro recently but if not, please ensure that you are using the current version (v1.4.2) to ensure that any bugs which were present in previous versions but which have since been fixed are not contributing to your problems.
If necessary, instructions for upgrading can be found here.
(1) Try viewing your gallery in different browsers (Chrome, Firefox, Internet Explorer, Opera and Safari) to see if your problem is visible in all browsers. Also, please post the URL to your gallery so that I can take a look for myself.
(2) If you want to tweak the position and/or style of your gallery's image titles and captions, then you can use HTML formatting as documented in this FAQ (using inline CSS properties such as margin and padding as necessary).
(3) The speed at which images load will be dependent on a number of factors:
The speed of your web server.
The speed of your internet connection.
The file size of the images in your gallery.
The value of the imagePreloading configuration option.
You have little or no control over the first two factors but make sure that your images are not too large (creating a gallery with JuiceboxBuilder-Pro's default settings should produce images of approximately 120KB each which should be suitable for web gallery use in most cases) and try changing imagePreloading (in JuiceboxBuilder-Pro's 'Customize -> Main Image' section) from its default value of PAGE to NEXT so that only the first couple of images in the gallery (rather than all the images on the first thumbnail page) are preloaded when the gallery is initially displayed. This might help speed up the initial display of the gallery.
(4) Pinch-zoom is not actually disabled but the start of a pinch-zoom gesture is likely to be interpreted as the start of a gallery-specific gesture (such as a swipe to navigate between images). If you are very precise, you might be able to pinch-zoom within a gallery. However, there is nothing that can be done to override the current behavior.
(5) This will be partially dependent on the device/hardware being used to display the gallery and the browser, too.
All you can do to maximize the smoothness is to minimize the load on the browser by ensuring that your images are not too large (again, a file size of between 100KB and 120KB should be about right for most scenarios). Preloading images (setting imagePreloading to either PAGE or ALL) may also help (but might slow down the initial gallery display).
(6) Thank you for providing your gallery's configuration options. I have been able to replicate the problem in a test gallery of my own and have logged a bug report with the developers. It looks like the problem is caused by setting showSmallThumbsButton="FALSE". Hopefully the bug will be fixed in the next version of Juicebox-Pro but, in the meantime, the only workaround would be to set showSmallThumbsButton="TRUE". (I realise that you would rather not use this setting but it appears to be the only way around the problem until it is fixed.)