2,726

(7 replies, posted in Juicebox-Pro Support)

I'm glad it worked. Thank you for letting me know.

2,727

(7 replies, posted in Juicebox-Pro Support)

It worked for me (with your menu covering both the gallery's Button Bar and caption area) when I dynamically added the code to your web page locally using the developer tools in Firefox.

Please try changing lines 2704-2712 in your bootstrap.min.css file from:

.collapse {
    position: relative;
    height: 0;
    overflow: hidden;
    -webkit-transition: height .35s ease;
    -moz-transition: height .35s ease;
    -o-transition: height .35s ease;
    transition: height .35s ease
}

... to:

.collapse {
    z-index: 9999;
    position: relative;
    height: 0;
    overflow: hidden;
    -webkit-transition: height .35s ease;
    -moz-transition: height .35s ease;
    -o-transition: height .35s ease;
    transition: height .35s ease;
}

... and clear your browser's cache before reloading your web page to ensure that your browser is using the new version of the CSS file.

If this still does not work, then please let me know and I'll take another look.

Also, the link I posted above (regarding UberMenu and 'z-index' values) should help.
http://sevenspark.com/diagnosis/z-index … rm_ref=877

2,728

(14 replies, posted in Juicebox-Pro Support)

If you do not set playAudioOnLoad="TRUE" or showAudioButton="TRUE" (to allow audio functionality), then audioUrlMp3 will not actually be used and its entry in the gallery's 'config.xml' file will just be redundant.
If you wanted to prevent audioUrlMp3 from being written to the gallery's 'config.xml' file, then you could change line 42 of the plugin's 'config.xml' file from:

if (value ~= tostring(model.default[key])) then

... to:

if (value ~= tostring(model.default[key]) and key ~= "audioUrlMp3") then

2,729

(14 replies, posted in Juicebox-Pro Support)

As the new Lightoom plugin no longer has a Pro Option text area, you would need to use one of the available configuration options to enter your custom data.
I would recommend using an input field which accepts text and will not actually be used in your own gallery. For example, if you are not using audio in your gallery, you could use the audioUrlMp3 field.

Add the following to the plugin's 'config.xml' file (on line 48 which is currently blank):

<% local dir = ""
if mode ~= "preview" then
    dir = model.juicebox.audioUrlMp3
end %>

... and change line 54 from:

<image imageURL="images/<%= getImage(index).exportFilename %>.jpg" thumbURL="thumbs/<%= getImage(index).exportFilename %>.jpg" linkURL="<%= getImage(index).metadata.linkURL %>" linkTarget="_blank">

... to:

<image imageURL="<%= dir %>images/<%= getImage(index).exportFilename %>.jpg" thumbURL="thumbs/<%= getImage(index).exportFilename %>.jpg" linkURL="<%= getImage(index).metadata.linkURL %>" linkTarget="_blank">

You can then enter something like the following into the audioUrlMp3 field:

http://www.example.com/juicebox/gallery/

... and the imageURL entries will look like this:

imageURL="http://www.example.com/juicebox/gallery/images/image.jpg"

Please note that the line numbers refer to the current version of the plugin (v1.4.4.0).

2,730

(7 replies, posted in Juicebox-Pro Support)

Thank you for the additional information.
I now see the problem in your sidebar gallery when the menu is not fixed to the top of the page.

It looks like it might be enough to just add the following to your web page's CSS:

.collapse {
    z-index: 9999;
}

Add this to the existing .collapse code in your 'bootstrap.min.css' file (on line 2704) and it will be included in all of your web pages that load the CSS file.

Hopefully this will solve your problem.

For reference, further information about UberMenu and 'z-index' issues can be found here.

2,731

(7 replies, posted in Juicebox-Pro Support)

The easiest solution would probably be to increase the CSS 'z-index' value on your menu and hover elements so that they are stacked on top of all gallery elements.

I don't actually see the problem myself.
If I scroll down one of your pages with a gallery on it (so that the caption area is close to the menu) and then hover over a menu button, the menu element completely covers the gallery (the caption does not show through).
If you can tell me exactly how I might be able to see the problem (which page or pages exhibit the problem and what steps I can take to replicate it), I will take another look and hopefully be able to help further.

I see the problem now in a large desktop monitor. (I was previously using my laptop.)
The problem is seen only when there is space between the main image and the thumbnails (which is why you see the problem only in expanded mode and I did not see the problem on my laptop).

The problem seems to be due to setting imageTransitionType="CROSS_FADE" and it is not directly related to the AutoPlay functionality.
If you are currently viewing the last thumbnail on a thumbnail page and manually navigate to the next image using the main image navigation button, the problem can be seen.

I have logged a bug report with the developers and this should hopefully be fixed in the next version of Juicebox-Pro.

In the meantime, possible workarounds would be to either:
(1) Set imageTransitionType to SLIDE, FADE or NONE.
... or:
(2) Make your gallery images larger so that, even on large monitors or in expanded mode, the images fill the image area from top to bottom (so that the problem cannot be seen).

2,733

(1 replies, posted in Juicebox-Pro Support)

There are two possible instances for 'alt' attributes for each image.

(1) The 'alt' attribute for the <img> tag corresponding to the image displayed in the gallery. This 'alt' attribute is populated by the Image Title and is generated dynamically by the 'juicebox.js' JavaScript file at the time the gallery is displayed. The 'juicebox.js' file is obfuscated and cannot be modified so this 'alt' attribute cannot be changed.

(2) The 'alt' attribute for the <img> tag in the SEO content code (which is produced only if the 'Add SEO Conntent' checkbox is selected in JuiceboxBuilder-Pro's 'Customize -> Sharing' section). This 'alt' attributes is populated by the Image Caption. Although it is not possible to change what JuiceboxBuilder-Pro uses to populate these 'alt' attributes, the SEO content code forms part of the gallery's embedding code (presented on JuiceboxBuilder-Pro's 'Publish' tab and included in the gallery's 'index.html' file) which you can edit manually in a text editor.

I am unable to see the problem when viewing your gallery in Chrome, Firefox or IE11 on my PC.
What browser (or browsers) to you see the problem in?
Also, does the problem happen only in expanded mode or also in normal mode?

I notice that your gallery uses Juicebox-Pro v1.4.4 which was released only a week ago.
Try completely clearing your browser's cache before reloading your gallery's web page to make sure that your browser is not using cached files from previous versions of Juicebox-Pro.

I'm glad you've got it working.
Thank you for posting back to let me know.

The problem is likely to be due to the backslashes in your gallery's imageURL and thumbURL paths (in the 'config.xml' file). As these are relative paths, use slashes instead.
For example, change:

imageURL="images\0000029709.jpg"

... to:

imageURL="images/0000029709.jpg"

A couple of other things to check/try...

In your gallery's embedding code (in the 'index.html' page), change:

useThumbDots: "0"

... to:

useThumbDots: "TRUE"

This will probably not make a difference but possible values for the useThumbDots configuration option are TRUE and FALSE (rather than 1 and 0).

Also, try removing the comment from the top of the 'config.xml' file.

Hopefully this will solve your problem.

2,737

(8 replies, posted in Juicebox-Pro Support)

I'm glad you've been able to figure it out. Thanks for letting me know.

2,738

(11 replies, posted in Juicebox-Lite Support)

The image data must be in the required <image> tag format (using imageURL and thumbURL attributes) in an XML file.
It is not possible to provide the image data to Juicebox via JavaScript in the embedding page.
Please see Step #4 ('Edit config.xml') in the Manually Creating a Gallery support section for a sample <image> tag.
You could, however, use a server-side scripting language (such as PHP) to extract data from a custom source and build the XML file dynamically (see the example in my first post above).

2,739

(9 replies, posted in Juicebox-Pro Support)

The bug noted above (whereby a page containing an embedded gallery cannot be scrolled in Windows mobile devices) has now been fixed in Juicebox v1.4.4.
Please see the Upgrading Juicebox support page for instructions on how to download the latest version and upgrade existing galleries.
Please see the Version History for a list of changes between versions.

2,740

(29 replies, posted in Juicebox-Pro Support)

The bug noted above (whereby a page containing an embedded gallery cannot be scrolled in Windows mobile devices) has now been fixed in Juicebox v1.4.4.
Please see the Upgrading Juicebox support page for instructions on how to download the latest version and upgrade existing galleries.
Please see the Version History for a list of changes between versions.

The bug noted above (whereby a page containing an embedded gallery cannot be scrolled in Windows mobile devices) has now been fixed in Juicebox v1.4.4.
Please see the Upgrading Juicebox support page for instructions on how to download the latest version and upgrade existing galleries.
Please see the Version History for a list of changes between versions.

2,742

(7 replies, posted in Juicebox-Pro Support)

You're welcome!
I'm glad I was able to help.

2,743

(5 replies, posted in Juicebox-Pro Support)

The bug noted above (whereby a page containing an embedded gallery cannot be scrolled in Windows mobile devices) has now been fixed in Juicebox v1.4.4.
Please see the Upgrading Juicebox support page for instructions on how to download the latest version and upgrade existing galleries.
Please see the Version History for a list of changes between versions.

2,744

(12 replies, posted in Juicebox-Pro Support)

The bug noted above whereby the default value of maxThumbRows (1) is not respected on small screen devices when screenMode="LARGE" has now been fixed in Juicebox v1.4.4.
Please see the Upgrading Juicebox support page for instructions on how to download the latest version and upgrade existing galleries.
Please see the Version History for a list of changes between versions.

2,745

(6 replies, posted in Juicebox-Pro Support)

@tina.maldita

It is not possible to specify an exact number of thumbnails to display. The actual number of thumbnails is dynamic and will depend on the area available (factors being the size of the gallery and, if the gallery is responsive, the size of the browser window).
You can, however, set maxThumbRows and maxThumbColumns to specify maximum limits for the thumbnail rows and columns respectively. Also, if you give your gallery fixed pixel dimensions (rather than percentages), then the size and shape of the gallery will not change if the browser window is resized so the number of thumbnails will not change.
You could perhaps tweak your gallery dimensions, thumbnail dimensions and maxThumbRows and maxThumbColumns to give you the exact number of thumbnails that you are looking for.

2,746

(8 replies, posted in Juicebox-Pro Support)

If your thumbnails are not displaying locally or on your web server, then please double-check that the thumbnail images exist in the 'thumbs' folder and that the thumbUrl entries in your gallery's 'config.xml' file exactly match the thumbnail filenames taking care with case-sensitivity, especially with file extensions. For example, on a case-sensitive web server, 'image.jpg' is not the same as 'image.JPG'.

The link you provided seems to be an incomplete URL. I get an error 404 (file not found) when opening the URL in a browser.

If you like, please zip the entire gallery folder that is causing you the problem, upload it somewhere (perhaps your web server or a file sharing service such as Dropbox or Google Drive) and post a download link.
If I am able to see the complete gallery (rather than trying to find individual files on your web server, not knowing what all the actual filenames of your images may be), I should hopefully have a better chance of figuring out the cause of your problem. Thank you.

2,747

(8 replies, posted in Juicebox-Pro Support)

According to your gallery's 'config.xml' file, the first thumbnail in your gallery should be located here: http://yourspace.minotstateu.edu/russ.h … roup_1.jpg
... but going directly to that location in a browser results in an error 404 (file not found).

Please check that your thumbnail files have been uploaded to the correct location on your web server and that their permissions (and the permissions of the 'thumbs' folder itself) are not too restrictive.
Default permissions of 755 for folders and 644 for files should be fine.

Also, please see this FAQ which may help:
My images show locally, but not when I upload them to my website. Why?

2,748

(8 replies, posted in Juicebox-Pro Support)

@juicebuck

I have 10 images in this test gallery and when I open up the index.html only numbers 8 and 9 show up in the thumb preview.

Please post the URL to your gallery's web page so that I can take a look at the problem for myself and hopefully help.

2,749

(7 replies, posted in Juicebox-Pro Support)

Please check your email. I have sent you a message.
Thank you.

2,750

(7 replies, posted in Juicebox-Pro Support)

Juicebox was designed to be embedded into a <div> in a web page.
Do you have an example of the issue you are having? If so, please post the URL to your page so that I can take a look and hopefully help further. Maybe if I see your gallery in your page, I will have a better understanding of your problem.
Thank you.