Topic: wp-juicebox 1.5 [SOLVED]
after upgreating to 1.5 i get message "config file not found" when i revert old version all working fine
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Juicebox Support Forum → Juicebox-Pro Support → wp-juicebox 1.5 [SOLVED]
after upgreating to 1.5 i get message "config file not found" when i revert old version all working fine
I would really need to the see the problem in order to troubleshoot it.
Please post the URL to a test gallery which demonstrates the problem and let me know what devices and browsers you see the problem in.
Once I'm able to see the problem for myself, I should hopefully be able to determine the cause and provide a solution.
In the meantime, please see this FAQ in case it helps.
When I view my gallery I see the message 'Config XML file not found'. How do I fix this?
(This is not a known problem with Juicebox v1.5 so the problem may be with your gallery's embedding code. If your gallery uses a baseUrl or a configUrl , check that the paths are correct. Also, open your gallery's XML file directly in a browser to see if there are any errors in it.)
bro not juicebox 1.5, this working fine :D
I use wordpress, and plug in for for wordpress https://www.juicebox.net/release/wp-juicebox.zip this one (1.5 version) is doing that error, the previous version is working fine :)
all time jbcore is updated to 1.5 ;) so there is problem with plug in for wordpress
Can you please provide a URL to a gallery page which exhibits this problem so that I can take a look.
Also, please let me know what image source you are using (Media Library, Flickr Account, NextGEN Gallery, Picasa Web Album) so that I can try to replicate the problem myself.
Thank you.
Edit:
I've just created sample galleries with WP-Juicebox v1.5.0 (using Media Library, Flickr Account and Picasa Web Album sources) and they all display OK for me.
Once I can see your own gallery's web page, I should be able to investigate further.
nextgen
file with xml are located in /domains/fotoslubna.com/public_html/wp-content/uploads/juicebox
images are in /domains/fotoslubna.com/public_html/wp-content/gallery
http://fotoslubna.com/galerie-par/romana-i-lukasz/ i uploaded for test new version of wp-juicebox (jbcore is pro 1.5)
tell me when u test id i revert to old version (just files from wp-juicebox) jbcore will stay 1.5 :) bcs this must work :D
Thanks for the link.
Please leave it up for the time being. I'll try to replicate the problem in a test gallery of my own.
Strangely enough, your gallery's (dynamically-generated) XML file looks absolutely fine (in the correct location and without any syntax errors).
I'll get back to you as soon as I can so that you can revert to a working version.
So far, I have been unable to replicate the problem you have reported.
I successfully created a Juicebox gallery using WP-Juicebox v1.5.0, sourced by NextGEN v2.1.23.
I then upgraded NextGEN to v2.1.43 and the gallery still displayed fine.
I then downgraded WP-Juicebox to v1.4.4.2 and created a new gallery, sourced by NextGEN v2.1.43.
Again, the gallery displayed fine.
I then upgraded WP-Juicebox to v1.5.0 and, once again, the gallery displayed fine.
At the moment, I am unsure what might be causing your problem.
The problem could possibly be due to a JavaScript conflict between the v1.5.0 'juicebox.js' file and another JavaScript file on your page (a JavaScript file that is not being loaded in my own test pages).
To help track down the cause of the problem, please try the following:
(1) Try temporarily reverting to a default WordPress theme (such as Twenty Sixteen) to see if this helps.
(2) Try temporarily deactivating all plugins other than WP-Juicebox and NextGEN to see if this helps. If it does, then reactivate the plugins, one by one (checking your Juicebox gallery after each one), until you find the source of the conflict.
(3) Try using WP-Juicebox v1.4.4.2 with the Juicebox-Pro v1.5.0 'jbcore' folder and also try using WP-Juicebox v1.5.0 with the Juicebox-Pro v1.4.4.2 'jbcore' folder. This should help to determine whether the problem is related to the WP-Juicebox code or the core Juicebox-Pro code.
Each time you check your gallery after trying the suggestions above, please refresh your browser's cache to ensure that your browser is not using old files.
Unfortunately, as I am unable to replicate the problem (it seems to be unique to your own WordPress setup or server), I cannot try these suggestions myself.
Hopefully this will help to point us in the right direction.
hmm when i use this 1.5 wp-juicebox i get on console something like this http://fotoslubna.com/wp-content/plugin … lery_id=55 file not found
on previous version same line, and file is there..... strange
any clue?
When I go directly to http://fotoslubna.com/wp-content/plugin … lery_id=55 in a browser, I see the complete XML data.
Are you using a Content Delivery Network or any server side caching?
Try temporarily disabling any CDN and caching plugins to see if this makes a difference.
what php version on server are u using?
PHP 5.4.35.
Have you tried my 3 suggestions above yet to see if any of them make a difference?
Creating Juicebox galleries with WP-Juicebox v1.5.0 and NextGEN v2.1.43 seems to work OK on my own server with WordPress 4.5.2 (and PHP 5.4.35) so the problem may somehow be related to your own setup (your current theme, activated plugins, PHP version, server settings).
Unfortunately, as I am currently unable to replicate the problem, it makes troubleshooting quite difficult.
I would certainly try reverting to a default WordPress theme and deactivating all plugins (including all CDN and caching plugins) other that WP-Juicebox and NextGEN to see if this helps.
i have php 5.5 i change it to 5.4 we will see in one hour :)
i tested it on other site with 5.5 and same story....
hmm i think this is server related...
clean installation of wordpress ... no plugins just wp-juicebox and same story....
https://www.dropbox.com/s/vcn3800d2jgt8 … 1.png?dl=0
but the data is there look: https://www.dropbox.com/s/ieo8ml9plto0c … 9.png?dl=0
but the "Script" didn't see this i don't know why.... on earlier version of wp-juicebox all working fine.... i don't have idea how i should investigate this... probably problem with server configuration
FIXED :)
your script generate http 404 so there was no file xml...
my server admin add in your config.php file on line 11: header("HTTP/1.1 200 OK");
and now script is working! :)
I'm glad you've got it working.
Thank you for letting me know and for posting the solution.
I was just about to suggest that the best course of action might be to revert to WP-Juicebox v1.4.4.2 (as it seemed to work for you) and replace its 'jbcore' folder with your Juicebox-Pro v1.5.0 version, following the instructions here.
The are certainly some changes in the plugin's code between v1.4.4.2 and v1.5.0 but nothing that should cause your NextGEN sourced galleries to fail.
Just for the record, I've checked the functionality of WP-Juicebox v1.5.0 on my own server under PHP 5.4.35, 5.5.36 and 7.0.7.
My test NextGEN sourced WP-Juicebox gallery displays fine under all these PHP versions (without the need to add header("HTTP/1.1 200 OK") to the 'config.php' file) so the problem certainly seems to have been related to your server's setup.
In any case, I'm glad you've got your galleries up and running again.
but they told me that your script generate http 404 no server, they was checking it all day :D no logs for error on server, but it is working now so end of topic :)
Juicebox Support Forum → Juicebox-Pro Support → wp-juicebox 1.5 [SOLVED]
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