• Registered: 2015-11-08
  • Posts: 1

Topic: Embedded Lite Gallery not showing over 4G with iPhone

I am trying the Lite version of Juicebox, and found I couldn't see my Gallery when using an iPhone over 4G (3G or 2G), but it works fine over WiFi.
I then went to the Demo page and found the same is true for the Embedded Demo.
The Gallery just shows a white background where it should be.

If using the Full Browser it works fine over 4G.

I get the same effect (just white for the Gallery) in both Safari & Chrome.

I couldn't see how to include a jpeg image here, but happy to do so if someone tells me how to.

As the Demo Embedded Lite page shows the fault I presume there is no need to reference any code.

Is this an iPhone, 4G / Mobile or Embedded Lite known issue.
Actually just tried the Pro Flat Design Demo, and it has the same issue.

  • Registered: 2012-04-24
  • Posts: 5,904

Re: Embedded Lite Gallery not showing over 4G with iPhone

Please see this FAQ which should hopefully help:
Why can't I view my gallery on a 3G mobile connection?

As well as adding the code to your own .htaccess file (which should allow everyone to see your own galleries no matter what connection type they use), you might want to contact your 4G provider to see if they can disable content modification on your account (which should allow you to view everyone's galleries regardless of whether or not they use the no-transform cache-control header in their own .htaccess file).