• Registered: 2015-09-03
  • Posts: 2

Topic: Not all images showing up after I post gallery online.

Hello,
I see this "answer" in the forum but do not understand  how to  "  check that you have uploaded your gallery's 'images' and 'thumbs' folders to the correct location on your web server (inside your 'webbtest' directory) and make sure that the permissions on the folders and files are not too restrictive. Default permissions of 755 for folders and 644 for files should be fine."

......... I dont know where the WEB DIRECTORY is or permissions etc.. sorry, not web savy.
.
My images show locally, but not when I upload them to my website. Why?
Also, looking at your gallery's XML file, the first image in your gallery should be located here:
http://www.creation.se/webbtest/images/1_startsida.jpg
.. but going directly to that location in a browser results in an error 404 (file not found).
lease check that you have uploaded your gallery's 'images' and 'thumbs' folders to the correct location on your web server (inside your 'webbtest' directory) and make sure that the permissions on the folders and files are not too restrictive. Default permissions of 755 for folders and 644 for files should be fine.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Not all images showing up after I post gallery online.

It looks like you have uploaded a Juicebox-Pro gallery to your root directory.
I can view the gallery by going to http://www.creation.se/

It looks like there may not be a folder named 'webbtest' in your root directory but without access to your web server, I cannot check. If you want your gallery to be visible by going to http://www.creation.se/webbtest/ then you will need to create a folder named 'webbtest' in your root directory and copy your gallery files into this folder.

If possible, please upload a screenshot of your web server's file structure (perhaps to a file sharing site such as Dropbox) so that I can see what files and folders exist on your web server and let me know where you want your gallery to be (and also let me know if you are trying to embed your gallery into an existing web page or just display it on a page of its own).
Thank you.

  • Registered: 2015-09-03
  • Posts: 2

Re: Not all images showing up after I post gallery online.

hello,
I'm using LIVEBOOKS for my website. I upload thru the FTP.
I don't know where to locate my "web servers file structure". I put that query into livebooks search and nothing returned.
I am trying to load proofs for a client to view. I want to display on a page of it's own
I uploaded 12 images.  Six images show up and then the spinning hex.
Pretty frustrating experience after paying $50.00 to replace airtight simpleviewer.
I don't know how to "create a folder named "webtest in my root directory since I dont know what or where that is so if you could talk to me like I'm a dummy i would appreciate it .

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Not all images showing up after I post gallery online.

... in my root directory since I dont know what or where that is...

When you log into your web space via FTP, your root directory is usually named 'public_html' or 'htdocs' (it may be different depending on your web host).
If you upload a file to this directory, it will appear in the root of your web site. For example, if you upload a file named 'test.html' to your root directory and your domain name is 'www.example.com', then you will be able to view the file in a browser by going to 'www.example.com/test.html'.

I don't know where to locate my "web servers file structure". I put that query into livebooks search and nothing returned.

The term 'file structure' refers to the files and folders that exist on your web server and their locations (relative to each other), ie. what files and folders are on your web site and where they are.

I don't know how to "create a folder named "webtest in my root directory

If you want your gallery to be in a folder named 'webtest' (for example), then you will need to create a folder named 'webtest' in your root directory and upload your gallery files to this directory.
I do not know what FTP program you are using but if you are using Filezilla, then, once you have logged into your web space and have navigated inside your root directory (usually either 'public_html' or 'htdocs'), just right-click some empty space within the directory, select 'Create directory' and type the name 'webtest'. You can then upload files to this new directory.
If you are having trouble creating new folders in your web space, then your web host should be able to help you out.
Also, if you are not using Filezilla, then please refer to your FTP program's support for details on how to create new folders.

I uploaded 12 images.  Six images show up and then the spinning hex.

Please post the URL to the gallery that you are referring to so that I can take a look and hopefully help further.
If the problem is with permissions of the image files or folders, then you should be able to change them using your FTP program (or your web host's online control panel).
Once I see the problem live on your web server, I should have a better idea of what might be causing your problem and how to fix it.
Thank you.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Not all images showing up after I post gallery online.

I understand that the web site noted in your original post is not your own and that the owner of that site's requirements (such as the use of a folder named 'webbtest') may be confusing matters.
I realise that you were quoting from another thread but I thought it might have been one of your own (with details that referred to your own web site).
Sorry for any confusion my earlier replies might have caused.

If you are having trouble with some images displaying in a gallery, then the most likely causes are either:
(1) Images are not uploaded to the web server (or perhaps in the wrong location).
(2) Image file names do not exactly match the imageURL entries in the gallery's XML file, as noted in this FAQ.
(3) Permissions on the image files (or the 'images' folder) are too restrictive and the browser is unable to read them. Default permissions of 755 for folders and 644 for files should be fine.

If you could please post or email me the URL to your gallery's web page so that I can see the problem for myself, I should hopefully be able to help further. Also, as I noted in my email to you, I would be happy to log into your web hosting account and take a look at things for you if you like. If you'd like me to do this, just email me your login details and let me know where your gallery files are on your server. Thank you.