• Registered: 2015-08-12
  • Posts: 3

Topic: variety of retina displays - up to @4x [SOLVED]

hello,

juice box is working fine on my desktop - but nothing shows on my lg 3 - @4x.
Using change sizes I've set all images to widths and heights four times the size
of my normal desktop.
Telling me to use javascript somehow to do something is no help without an example.

I'd be grateful for help.

mgzhr

  • Registered: 2012-04-24
  • Posts: 5,924

Re: variety of retina displays - up to @4x [SOLVED]

If nothing is showing on your mobile device, then please make sure that you are viewing your gallery over a wi-fi connection and not 3G or 4G.
Please see this FAQ:
Why can't I view my gallery on a 3G mobile connection?

Hopefully the suggestion in the FAQ will solve your problem. If not, then please post the URL to your gallery so that I can take a look at the problem for myself and hopefully help further. Thank you.

  • Registered: 2015-08-12
  • Posts: 3

Re: variety of retina displays - up to @4x [SOLVED]

hello steven,
I tried viewing the page over wlan via a cable router - but to no avail.
The images just don't show.
Here is the URL:
www.mhgt.petra-ottkowski.de

I hope you can help me, because juicebox is great.

Yours
mgzhr

  • Registered: 2012-04-24
  • Posts: 5,924

Re: variety of retina displays - up to @4x [SOLVED]

I have viewed your Juicebox-Pro gallery (on your 'Ausstellungen' tab) in Chrome and Mobile Safari on an iPod Touch and the gallery displays and functions fine. I have also checked the paths to all your image sizes and they seem to be fine.

Maybe you could implement the solution in the FAQ I posted above (it cannot do any harm) and clear your browser's cache before reloading your web page to see if this makes a difference. If not, perhaps you could upload a screenshot somewhere (a file sharing site such as Dropbox) so that I can see what you are seeing. (Is there a blank space where the gallery should be or is there no gap at all between your menu and your footer?)

  • Registered: 2015-08-12
  • Posts: 3

Re: variety of retina displays - up to @4x [SOLVED]

hello steven,
you were wright - it's working. Thanks very much and I must excuse for not giving you the complete url.

Yours
mgzhr

  • Registered: 2012-04-24
  • Posts: 5,924

Re: variety of retina displays - up to @4x [SOLVED]

I'm glad you've got it working.
Thank you for posting back to let me know.