• Registered: 2014-11-12
  • Posts: 1

Topic: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

Hello,
we purchased the Juicebox Pro license for 5 sites and really love the gallery. But please, please fix the iPad bug (see video of Francois at https://www.dropbox.com/s/oda2egr0pde6k … 9.MOV?dl=0 ) as soon as possible.

Since this bug we see a HUGE drop-off rate in clicks on our galleries on multiple sites. The reason is simple: This bug makes it really difficult for any user to scroll down to a gallery!

In terms of views this bug is by far the popular topic recently. We're sure you're already working on it. Please, please dont let your loyal paying customers alone with this serious bug! Cant wait to see a hotfix for this.

Many thanks
Christian

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

This bug is due to be fixed in the next version of Juicebox (although I do not know when it will be released).
If you would like to be notified when new versions are released, then please join the mailing list at the foot of our homepage, follow us on Twitter @JuiceboxGallery or subscribe to our blog RSS feed.

  • Registered: 2014-11-26
  • Posts: 3

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

Hi,

I do have the same issue.

This is only with Safari ..

Mozilla/5.0 (iPad; CPU OS 8_1_1 linke Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B435 Safari/600.1.4

It's happening for http://www.juicebox.net/demos/lite/embedded/ Too.

I read about that ..

Update September 2014: iOS 8 has removed the minimal-ui feature There's again no way to remove/hide navigation bars other than to rely on the default browser behavior (bars will be hidden when scrolling, but only if the scrolling element is the BODY of the page). The only "workaround" is to save the app to the homescreen and have the proper meta tags set (see below).
Update August 2014: iOS 8 (beta) no longer supports minimal-ui. There's no workaround. (The reason for this is likely due to abuse by websites that used it to try to prevent people from navigating away, tho there may be new features in iOS 8 Safari that have not been made public yet that replace minimal-ui.)
iOS 7.1 added a new API to solve this problem:

<meta name="viewport" content="minimal-ui">

from this link http://stackoverflow.com/questions/1879 … ipod-touch
http://www.webdevdoor.com/web-browsers/ … ar-safari/


Some other components will not work like.

Brim
https://github.com/gajus/brim/tree/1.0.10
Scream
https://github.com/gajus/scream/tree/2.0.7


I do think we must have this fixed fast as we had this plugin purchased with a price.

Thanks.

4 Reply by RajabNatshah (edited by RajabNatshah 2014-11-27 08:35:52)

  • Registered: 2014-11-26
  • Posts: 3

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

Hi,

We had a TEMP fix for the Library. the one about ios_version and window.scrollTo(0, -40)
By one of Vardot's Team (M.Khamash )

We just changed around this code to fix our configurations in a project.

if (context.utils.ios_version() >= 7 && current_width > current_height) {
       window.scrollTo(0, -40)
}

Thanks.

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

@RajabNatash

I notice that you have copied your posts from your Drupal forum thread to this thread. Thank you for posting your findings in this forum.

The bug reported by the original poster (whereby scrolling down a page with an embedded gallery jumps to the top) has been addressed and will be fixed in the next version of Juicebox (although I do not know when it will be released).
If you would like to be notified when new versions are released, then please join the mailing list at the foot of our homepage, follow us on Twitter @JuiceboxGallery or subscribe to our blog RSS feed.

The developers are also aware that 'minimal-ui' has been removed from iOS 8 and this will be taken into account in the next version of Juicebox.

6 Reply by RajabNatshah (edited by RajabNatshah 2014-11-27 08:36:26)

  • Registered: 2014-11-26
  • Posts: 3

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

Thank you Steven.
I did.

Apple had many changes with IOS8 and Webkit too.. Search for all bugs with webkit on ios8.

Thanks.

Rewarded :)

7 Reply by pjl (edited by pjl 2014-12-10 12:12:13)

  • pjl
  • Member
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  • Registered: 2014-12-10
  • Posts: 2

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

Any news on a fix for this problem?  I'm getting major complaints from a client and if I can't resolve this soon I will have to ditch Juicebox from the site - and I definitely don't want to do that if I can help it.

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

@pjl

As noted above, the bug has been fixed for the next version of Juicebox.
There is no set release date for the next version and I really do not know when it will be released. It may be days or weeks. Any estimate I give you could turn out to be wholly inaccurate.
However, we are working hard to get the next version ready.
All I can suggest is that you join the mailing list at the foot of our homepage, follow us on Twitter @JuiceboxGallery or subscribe to our blog RSS feed to be notified of new releases.
Thank you for your patience.

9 Reply by pjl (edited by pjl 2014-12-11 06:44:00)

  • pjl
  • Member
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  • Registered: 2014-12-10
  • Posts: 2

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

Steven,

Thanks.  I completely understand why you can't publicly commit to a timeline.  I have implemented a short term fix for the moment by replacing the banner gallery on the site with a static image if the client is an iOS device running Safari under iOS8+.  I look forward to the permanent fix.

Peter

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Please please fix iPad iOS8 "Jump to top bug" ASAP! [SOLVED]

This bug (whereby scrolling down a page containing an embedded gallery on an iOS 8 device jumps to the top of the page) has now been fixed in v1.4.3. Please see this blog entry for more information on the latest version.