• JMH
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  • Registered: 2014-10-31
  • Posts: 2

Topic: JS Error Msg and Gallery does not load on website [SOLVED]

Hi, I am new to JB so apologies if this is a basic question.
My gallery works fine on local, but when uploaded to server I get a blank page when I open the gallery.
On checking the js console I have the error message: ReferenceError: Juicebox is not defined ({
The reference is Index.html line 27, which is; new juicebox({.
Any suggestions as to what is wrong and causing this error.

Thanks - John JMH

  • Registered: 2012-04-24
  • Posts: 5,924

Re: JS Error Msg and Gallery does not load on website [SOLVED]

It sounds like the 'juicebox.js' file has not been loaded in your gallery's web page.
Please make sure that the 'jbcore' folder has been uploaded to your web server and that the path to the 'juicebox.js' file (in the <script> tag within your gallery's embedding code) is correct.
If you continue to experience difficulties, please post the URL to your gallery's web page so that I can take a look and help further.

  • JMH
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  • Registered: 2014-10-31
  • Posts: 2

Re: JS Error Msg and Gallery does not load on website [SOLVED]

Thank you - that's exactly what it was, everything else loaded fine, but when I checked the jbcore folder was missing - should have checked myself - Thanks

  • Registered: 2012-04-24
  • Posts: 5,924

Re: JS Error Msg and Gallery does not load on website [SOLVED]

Glad to hear it was an easy fix. Thanks for letting me know.