• Registered: 2014-07-06
  • Posts: 2

Topic: Background image does not appear [SOLVED]

I have tried multiple ways of entering the URL for a background image into the "Background Url" box but the background image never appears. I have used both direct url's from my website as well as local jpg images on my computer. I am using a PC running Windows 7. The gallery I'm working on is not online for viewing.

What I would like to do is to use a local jpeg located in the same folder as my juicebox gallery. Let's assume the name of the file is image.jpg. Exactly what would I enter into the "Background Url" box to make that file appear as the background image? Are there any other settings in any of the menus that would affect the appearance of the background image?

Thank you

PS - I read the one other post on this topic and it did not help me.

  • Registered: 2014-04-19
  • Posts: 48

Re: Background image does not appear [SOLVED]

I answer under control of Steven ! I've done a trial which was concluant (only in a local mode but I can see the result with Firefox (not the other browsers)).
If your background image is in the same folder than images of the gallery, the URL to put as background URL is : http://your_domain/folder_of_gallery/images/image.jpg

  • Registered: 2012-04-24
  • Posts: 5,947

Re: Background image does not appear [SOLVED]

All relative paths within Juicebox (including the backgroundUrl) are relative to the HTML document containing the gallery's embedding code (unless you use a baseUrl, in which case all relative paths will be relative to the baseUrl).

Therefore, if you do not use a baseUrl and place an image named 'image.jpg' in your gallery folder (in the same directory as the 'index.html' and 'config.xml' files and the 'jbcore', 'images' and 'thumbs' folders), then all you would enter into the backgroundUrl text field would be "image.jpg" (without the quotes).

Please take care with uppercase vs lowercase for your image filename and file extension as, on a case-sensitive web server, .jpg is not the same as .JPG.

If you continue to experience difficulties, then please upload your gallery to your web server and post a link to it so that I can see the problem for myself and help further.

  • Registered: 2014-04-19
  • Posts: 48

Re: Background image does not appear [SOLVED]

A remark about an observed thing : if one puts a background URL on one image, in fact it's common for every images (as "customize" is common for each image)

  • Registered: 2012-04-24
  • Posts: 5,947

Re: Background image does not appear [SOLVED]

The backgroundUrl configuration option is, indeed, a gallery-wide setting and is used as the background for all images in the gallery.

  • Registered: 2014-07-06
  • Posts: 2

Re: Background image does not appear [SOLVED]

Thanks to the Support Team. Their reply gave me the answer I needed. Problem solved.