• Registered: 2014-02-27
  • Posts: 1

Topic: Trouble with download

Hi, I have purchased Juicebox and received an email with a link to download the file. Unfortunately my internet connection was so slow that I could not download the file. After 5 trials the link was blocked. I wrote an email to support@juicebox.net but received no answer. Please help! Many thanks.

  • Registered: 2012-04-24
  • Posts: 5,905

Re: Trouble with download

If your download link has expired, then please fill in this Download Link Request Form.
I do not personally have the ability to search through transaction records or generate new download links but filling in the form will ensure that the required information is passed on to the correct department who will be able to supply you with a new download link.
Make sure that you have JavaScript enabled in your browser before opening the download link and if you have trouble downloading the 1.64MB zip file, then please try a different browser.