• Registered: 2013-11-20
  • Posts: 2

Topic: Builder doesn't load some jpegs

I'm testing JB-lite & have run into a problem with the two image folders I built into galleries.  When I browse to the folder & select all the images (<50) several of the images don't appear in the builder, just an x.

Any ideas?  I've checked the permissions on the files.

http://ir4-test.metro.ucdavis.edu/gifs/jbl.jpg

  • Registered: 2013-11-20
  • Posts: 2

Re: Builder doesn't load some jpegs

Here's the url:

http://ir4-test.metro.ucdavis.edu/gifs/jbl.jpg

  • Registered: 2012-04-24
  • Posts: 5,924

Re: Builder doesn't load some jpegs

Make sure that your image filenames use only alpha-numeric characters (and not other characters such as apostrophes or commas).
As the image filenames form part of a URL when uploaded to a web server, it would be wise to use only web-safe characters. Please see section 2.3 of this document for details.

Characters that are allowed in a URI but do not have a reserved purpose are called unreserved. These include uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde.

JuiceboxBuilder-Pro should be able to handle all images whose filenames use any or all of these characters.