• Registered: 2013-09-23
  • Posts: 2

Topic: can't upload gallery

Hi there!

I just created a gallery, saved it in my local folder, uploaded it to the remote folder, pasted in the embed code, emptied the cache a few times and there is no trace of my gallery in any browser...

Can you think of something I might have forgotten?
Thank you
Simona

ps. I'm using Dreamweaver CS6

  • Registered: 2012-04-24
  • Posts: 5,924

Re: can't upload gallery

First of all, make sure that your gallery's embedding code is actually in the web page itself.
Open the web page in a browser and view the source of the web page to ensure that the embedding code is there.
Next, check that the gallery files have actually been uploaded to your web server. You can check this with a dedicated FTP program such as Filezilla.
If the embedding code and the gallery files are both present, then there is likely to be a problem with one or more paths to the files.
Take a look at the Troubleshooting Pathing Problems support section to see if it helps.
This FAQ may also help:
When I view my gallery, I see a blank area. Why?

If you continue to experience difficulties, please port the URL to your gallery's web page so that I can take a look and help further.

  • Registered: 2013-09-23
  • Posts: 2

Re: can't upload gallery

Steven wrote:

First of all, make sure that your gallery's embedding code is actually in the web page itself.
Open the web page in a browser and view the source of the web page to ensure that the embedding code is there.
Next, check that the gallery files have actually been uploaded to your web server. You can check this with a dedicated FTP program such as Filezilla.
If the embedding code and the gallery files are both present, then there is likely to be a problem with one or more paths to the files.
Take a look at the Troubleshooting Pathing Problems support section to see if it helps.
This FAQ may also help:
When I view my gallery, I see a blank area. Why?

If you continue to experience difficulties, please port the URL to your gallery's web page so that I can take a look and help further.

Thank you Steven!
Everything seems to be in place... if the embed code is the only thing i need to paste, then I don't know... it must be me...
here's my URL: http://www.simonamango.com/photos.html

  • Registered: 2012-04-24
  • Posts: 5,924

Re: can't upload gallery

According to your gallery's embedding code on your web page, the 'juicebox.js' file should be located at http://www.simonamango.com/jbcore/juicebox.js but it is not there.
Where on your web server have you uploaded your gallery files to?
If you upload the contents of your gallery folder to your web site's root directory (the same directory as the page containing the gallery's embedding code, following the instructions here), then your gallery should display OK.
If you have uploaded your complete gallery folder somewhere (rather that just the contents) then you can use the baseUrl method of embedding documented here.