1 Topic by ampao (edited by ampao 2013-08-09 16:47:18)

  • Registered: 2012-11-16
  • Posts: 1

Topic: Still Getting Error Config XML File Not Found

Hi,

Every now and then, my website stops working. Getting the error config XML file not found. But on some instances, it works.

Im very confused as I have the following:

baseUrl : 'http://www.paololluch.com/albums/nyc/',
configUrl : 'http://www.paololluch.com/albums/nyc/config.xml',

and looking at the file structure in filezilla, i can definitely say 100% that the file config.xml is in fact in the configURL folder.

thanks

edit: the site works like normal 5 seconds after posting. but wasnt working 5 minutes before that. still very confused.

  • Registered: 2012-04-24
  • Posts: 5,906

Re: Still Getting Error Config XML File Not Found

It sounds like a temporary glitch with either your web host or internet connection may have contributed to a timeout when Juicebox was fetching the XML file from your web server.
Your gallery displayed OK when I viewed it just now.

Try upgrading your gallery from Juicebox-Pro v1.1.1 to the current version (v1.3.2) as many bugs have been fixed since v1.1.1. Please see the Version History for a full list of changes.
For details on how to get the latest version and instructions on how to upgrade existing versions, please see the Upgrading Juicebox page.

Incidentally, I notice that some your gallery's images are rather large. (Some are over 1.5MB each.)
Try reducing the file size of your images and they should load faster in your gallery.
When creating a gallery with JuiceboxBuilder-Pro using the default settings (of 1024px x 768px at 80% quality), the resulting images will be approximately 120KB each.
This is usually a good compromise between file size and image quality for web gallery use.