• Registered: 2022-11-14
  • Posts: 2

Topic: config XML file not found. Juicebox version 1.5.1 [SOLVED]

This gallery works:  https://usafach.s3.amazonaws.com/m/albu … index.html

This one does not; though on the same server and configured identically:
https://usafach.s3.amazonaws.com/m/albu … index.html

Both galleries were created with the same software and both are configured similarly.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: config XML file not found. Juicebox version 1.5.1 [SOLVED]

If I view the 'config.xml file of the working gallery directly in a browser (https://usafach.s3.amazonaws.com/m/albu … config.xml), I see the XML code (as expected).
However, if I try to view the 'config.xml' file of the non-working gallery directly in a browser (https://usafach.s3.amazonaws.com/m/albu … config.xml), I see an 'Access Denied' message.

It looks like the permissions of the 'config.xml' file might be too restrictive.
Check the permissions of the 'config.xml' file (using an FTP program such as Filezila or via your hosting account's online file manager) . Default file permissions of 644 should be fine.

I hope this helps.

  • Registered: 2022-11-14
  • Posts: 2

Re: config XML file not found. Juicebox version 1.5.1 [SOLVED]

Thanks Steven!   My Oversight!   Works now.

  • Registered: 2012-04-24
  • Posts: 5,924

Re: config XML file not found. Juicebox version 1.5.1 [SOLVED]

I'm glad you've got it working. Thank you for letting me know.