1 (edited by Ann 2021-11-17 19:29:14)

Topic: using JuiceBox Pro on M Macs

I have just run into one of  Apple's Permissions problems.

When one tries to launch JB Pro on a Mac M, you may get a message that you do not have "Permission" to access the file but no helpful suggestion for overcoming that situation is provided.

The answer is actually that you must run JB on an M Mac in Rosetta mode.

Select the JBPro icon in Applications;
Get Info for the JB Pro software;
in the panel that opens, check the box to use Rosetta.

JB Pro will then launch in the normal way.

Hope this helps someone else!


Re: using JuiceBox Pro on M Macs

Thank you so much for sharing your experience and solution.
I'm sure it'll help out other users facing a similar problem.
Very useful to know. Thank you!

Here's an Apple support page with more information on Rosetta which might help, too: https://support.apple.com/en-us/HT211861

Re: using JuiceBox Pro on M Macs

Incidentally, the requirement to use Rosetta is listed as a Known Issue on Harman's AIR runtime download page: https://airsdk.harman.com/runtime
I hope they can work through this issue soon.