• Registered: 2022-02-19
  • Posts: 7

Topic: JuiceboxBuilder Pro - stuck on Loading screen (Mac Monterey) [SOLVED]

I installed Adobe Air and when I try to run JuiceboxBuilder Pro, I can't get past the "loading" screen. This is on an M1 Mac mini. Any advice?

  • Registered: 2012-04-24
  • Posts: 5,924

Re: JuiceboxBuilder Pro - stuck on Loading screen (Mac Monterey) [SOLVED]

Please try running JuiceboxBuilder-Pro with Rosetta.

Check out this forum thread for details: https://juicebox.net/forum/viewtopic.php?id=5289

Also, it's noted as a Known Issue on the Adobe AIR download page: https://airsdk.harman.com/runtime

Launch failure on M1 hardware. Some AIR applications will fail to launch when run on a device using Apple Silicon (M1 / ARM hardware). To work around this, please right-click on the application icon within Finder, choose "Get Info", and on the resulting dialog, select the checkbox "Open using Rosetta".

This should hopefully resolve your problem.

  • Registered: 2022-02-19
  • Posts: 7

Re: JuiceboxBuilder Pro - stuck on Loading screen (Mac Monterey) [SOLVED]

Yes, thanks much!

  • Registered: 2012-04-24
  • Posts: 5,924

Re: JuiceboxBuilder Pro - stuck on Loading screen (Mac Monterey) [SOLVED]

That's good to hear! I'm glad you've got it working. Thanks for posting back to let me know.